5 Star Income Tax Services

5 Star Income Tax Services

Reviews Summary

Customers consistently praise the tax service for its friendly, knowledgeable, and efficient staff, often highlighting the welcoming atmosphere and bilingual support. Many reviewers mention long-term loyalty, emphasizing the team's patience, thorough explanations, and personalized attention. The service is repeatedly recommended for its professionalism, affordability, and ability to make tax filing stress-free. Multiple reviews note feeling treated like family, with special appreciation for the staff's warmth and expertise. Return visits are common, with clients expressing high satisfaction and trust in the quality of service.

About This Listing

Bookkeeping
Payroll
Tax Preparation

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Payroll
Tax Preparation

Contact Information

Address

719 5th St

Modesto, California 95351

Hours

Sunday 9AM-6PM
Monday 9AM-8PM
Tuesday 9AM-8PM
Wednesday 9AM-8PM
Thursday 9AM-8PM
Friday 9AM-8PM
Saturday 9AM-8PM

Customer Reviews

I was doing my taxes by myself for a good while until my wife convinced me to venture out and find a tax preparing service here in Modesto, CA. So, we found a family owned and operated tax preparing service near our home. Upon our arrival, we were greeted by a very friendly front end receptionist named Marisol. She checked us in and made sure we were comfortable until our appointment time came up. When our names got called, Elvia was our professional tax preparer and she was fantastic, very professional, ve

Vanessa Castro was more than amazing in helping me get my taxes done. She was efficient and fast as well as patient with me when I didn't have it all together. Loved the flexibility to get more information to her after my tax appointment as I didn't have one paper. She was patient and understanding as I scrambled to find all my info. Highly recommend her to handle your taxes. She even let me come in a little early as I got there earlier than expected after work. Thank you Vanessa for your customer ser

Elvia has been doing my taxes for over 5 years. I highly recommend her for taxes. The minute I walk into the office, I am greeted with a warm and friendly smile. All of the staff are amazing.

Five Star Income Tax Services provides an exceptional experience for anyone in need of tax assistance. From the moment you walk in, their team offers a welcoming atmosphere, ensuring you feel comfortable and confident with the process. The professionals at Five Star are knowledgeable, attentive, and thorough, taking the time to explain every step of the tax preparation process in detail. They handle everything with precision, making sure every deduction and credit is maximized to benefit the client. Their

I had an amazing experience with this company! The customer service was beyond my expectations! Elvia is so professional and knowledgeable! I highly recommend this place to anyone looking for an excellent service.

We have gone to 5 star for over 10 years and we drive to them from San Jose they are always very pleasant & customer service is excellent. Questions are always answered , and of course they have cookies & coffee. I recommend anyone to go to them !!

Veronica helped me; she was super educational and friendly. She was able to file two tax returns all while educating me and having a conversation. I will definitely back next year.

I highly recommend this place if you are unsure where to do your taxes in the Modesto area. They are very professional and friendly. They definitely left a lasting impression with their great customer service, and I will be sure to comeback every year to file my taxes at this place. Osfmany Espinoza.

I came to file my taxes on Saturday, right away I was welcomed. It was very easy and fast. Customer service was excellent and I recommend to come here they are the best in town!!

I've been doing my taxes here with Rosie for years now. Always an amazing experience, they treat you like family and are very knowledgeable in what they do. Highly recommend 5 Star Tax

I was helped with Alxsa and she made the experience super smooth. This is my first time doing taxes and it was very easy experience. Would 100% come here next year.

My husband and I have been coming here for the past few years and it's always an amazing experience. We've never had any issues, the staff is super welcoming, knowledgeable, and helpful. We appreciate you all.

First time going there, Elvia is great she explained alot to me, thank you again, will definitely refer friends and family to her, see you next yeear

Elvia did our taxes and she was very knowledgeable, professional, and kind. We will be returning costumers for sure!

Very nice people all around! Very helpful! My tax prepper Elvia was super nice and very helpful. Answered my questions about my taxes!

Elvia was great! The office was clean and the experience was great from the time I called to make an appointment to my visit there. The front desk provided professional and attentive customer service. Elvia helped me with some previous tax issues I had and was able to sort it out quickly, and made me feel at ease. This was a smooth transaction from the start to the finish. I highly recommend Elvia for all and any of your tax needs.

10/10!! First time here, I made an appointment over the phone. Receptionist was nice and I received a reminder call. Appointments or walk-ins available and plenty of parking. I will be coming back and recommending it to everyone. A big thank you to Veronica, she assisted me quickly and explained everything to me. Everyone is super friendly and welcoming! The lobby smells amazing and I love that it's a family business?you can definitely feel that vibe while you're there.

First year doing taxes with Veronica! She's the best! 100% recommended and affordable!

From the moment you walk-in the door until you leave, this place treats you like royalty! I have never been in a place where I've felt so welcome by so many people; from reception, to the tax professionals. I have been doing my taxes with Elvia for over 10 years and she is the best. She is extremely knowledgeable and is unmatched by anyone else. They are the friendliest staff and I can't imagine going anywhere else. They are truly the best at what they do.

First time filing taxes here. I highly recommend this place. Rocio Bustos had me in and out and made sure I got every $

This was my first time at 5 star income tax.I was a bit nervous at first but Elvia was very nice and helpful. She was able to answer my questions and concerns. I will definitely be back next year. Highly recommended!

This was my first time coming in here and I have to say Veronica was super sweet and helpful. I've never had anyone be so nice and helpful explaining my tax returns with me. I will recommend 5 Star Income Tax to all my friends and family. I will definitely be back next year to file my taxes! ??

Veronica is the best! She is so patient and she goes through everything with you! Any questions you have she will explain them and she makes sure you understand too. Me and My parents first time going to this place and no doubt that I went here. Her prices are great too. I would never go to anyone else as long as she's here. I recommend everyone go to this place for all your tax needs & more.

I've been coming here for the past 3 years. The staff is always so friendly. Elvia is my gal she's amazing and very knowledgeable highly recommend 5 star income tax Services.

Great place to get your taxes done.in and out in a flash .explained everything to understaing got help I needed thank you.

My family and I have been getting our taxes filed every year by Elvia and her family for several years now. They are always so helpful and respectful!Elvia always has a great attitude, answers all your questions, and works incredibly quick. Definitely go to this 5 Star Income Tax!

Exceptional service with such a beautiful friendly staff! I had the pleasure of sitting down with Veronica and she was amazing! Love how detailed she is and how she answers all your questions with clarity! I would highly recommend 5 Star Income Tax Services!

Knowledgeable, helpful, and so nice! Simple as that. If you are in search of a new ?tax person? like I was look no further! Give these ladies a chance. The customer service is 10/10 The prices are more than reasonable, and any tax related questions you have, they have the answers. Rocio went above and beyond and took her time to make sure our taxes were done in the most beneficial way and done the correct way. I'll definitely be filing my taxes at this place again .

10/10 experience every time I come here. Have done my taxes with Elvia & Veronica for the past 5 years, super informational, fast and friendly. Most definitely will continue to do my taxes at this office for years to come.

This was our first time doing our taxes with 5 star income tax . We were instantly welcomed when we arrived. Elvia took the time to explain everything in detail. She was very patient in answering all of our questions. My wife and I felt very comfortable doing our taxes here. We highly recommend 5 Star Income Tax! We will defitnetly return next year.

Great Service all the way around from front desk all the way through appointment. Staff is warm and welcoming, bilingual and very professional. They will fulfill all of your tax questions and needs. highly recommend !! They're above a 5 star review. 100% on point !! ????

Excellent service and amazing people to help you out with taxes and more.

My second year getting my taxes done by Elvia! She's the best! Super friendly and professional! Highly recommend 5 star income tax services!

I have been using 5 star income tax services for 2 years, and i?m planing to continue using their services for many more years, there are very friendly, and experienced. They are a family own business and they have flexible hours. I highly recommend them.

The best tax office and preparers! Elvia is amazing, and gives you wise explanation about your tax so you can feel confident in what you're doing! They are the best!

I've been coming here for over 6 years now and the service has been beyond exceptional. Rocio always explains everything well and does an amazing job helping me file my taxes. Highly recommend coming here to file your taxes.

I love doing my taxes here! I've been going 3 years straight and they are all so nice and very helpful. Veronica is also so sweet and professional I highly recommend coming here ??

"Five Star Income Tax Services has been my go-to tax preparation service for the past six years, and they never disappoint! Their expertise, professionalism, and attention to detail make tax season a breeze. The staff is friendly and efficient, always ensuring that I get the maximum return possible. I highly recommend Five Star Income Tax Services to anyone seeking top-notch tax assistance. They truly are the best in the business!"

Go figure, a place named five star actually has a five star rating. Well the name and the ratings do not lie! When I got to Modesto 2 years ago I did some research and found this small company. The reviews were 5 stars then, and still 5 stars now. This is my second year going with them. Rocio is my woman! She's genuine(and so is everyone in the office! ), she has gone out her way, reaching out to find pertinent information to help my refund. Overall her services are thorough, diligent, and speedy with with

The best in the valley!!! Totally recommend to everyone looking to do their taxes. They make you feel like family not just friends, Veronica has helped me so much since 2020 ????

I am extremely satisfied with the tax services provided. The staff was knowledgeable, efficient, and friendly. They made the process smooth and stress-free. Highly recommend for anyone needing help with their taxes!

My family and I do our taxes here. It's a great place! Elvia is extremely helpful and will answer any question you have. All of the people here are very friendly and bilingual. I recommend this place to anyone looking to do their taxes. :)

Elvia is wonderful. Efficient, friendly, fast & honest. I would definitely recommend all of my family & friends here.

I have been coming to these amazing ladies for 6 years! Wonderful customer service, so polite. The office is so nice and clean. Would defined recommend.!

Elvia is the best hands down! She's professional and very knowledgeable when it comes to dealing with taxes. If your looking for a place to get your taxes done I definitely recommend this place!

Elvia and the staff are very friendly and efficient. I've been a client for over 10 years and highly recommend this office for tax services.

I came here last year with Elvia and had such a great experience and same with this year! Same goes to the person who works front desk. Always with a smile and very kind. Enjoyed my experience with them!

My parents have been coming here for years and now I do my taxes with them. They have always been welcoming, friendly, and provided 10/10 services. They always answer any questions I have and will be coming to this location again and again!

My husband has been doing his taxes for several years with Rocio! They are all very friendly & very welcoming! We are very satisfied with the service!

Elvia is great she's always very patient and explains everything very well. Very good price for great and fast work!

I was really nervous about trying a new tax preparation place, but I'm so glad I gave Five Star Income Tax Services a try!! Everyone in the office was really friendly and Rocio definitely eased my nerves. She took the time to answer all my questions and not make me feel rushed. I will definitely be returning next year and recommending Five Star Income Tax services to anyone looking for a tax preparation place.

5 Star Tax Services is the best! Everyone is very professional and makes you feel comfortable when asking any Tax questions. I'd recommend their tax services to anyone!

Such a great place ! I have been coming here for years, super friendly and helpful. Love the way they treat all of their customers. I trust them 100%. I would recommend hands down ????

Elvia has been doing my taxes for more than 10 years and has done a very good job and very nice person

I want to thank five star income tax services itself and the agent who helped me ( Rocio) I appreciated the professionalism and the welcoming appointment that me and my baby were treated with kindness and efficient answering of my questions!

All the staff treats you so nice. Also, veronica does a professional job and helps you find ways to save you from paying alot of taxes on your tax return

I've been going to elvia for years! She's very knowledgeable and fast! I highly recommend her

My family and I have been going to Elvia from this amazing business for years! They are truly a 5 star service!

My family and i have been coming here to file taxes for years Elvia is always great to work with , she is very informative and overall a pleasure to work with.

I was impressed by the quality of service provided by Rocio and staff at 5 star, Rocio was very patient and answered our questions which were plenty I will definitely be coming here for all my tax needs in the future.

Helped me and didn't charge a dime. Don't see that anymore Thank you

They're great, always friendly and welcoming. Been going for 5 year. Recommend them. They speak Spanish too

We have been going here for about 5 years. We have had excellent services here . Elvia is great!!

I have been doing my taxes with them for over 10 years and I have always had great service from start to finish every year! -Darihany

Family has been coming here for many many years. It's small but the ladies here never fail to do what they do the best way they can. They are also bilingual so that helps as well, and it's quite fast sometimes too. I would definitely recommend this place

Very helpful and understanding with every situation. They are happy and work with your schedule and individual needs. Would highly recommend.

Veronica is great! Helped me with a lot of questions and always so nice with everything! Thank you

I've been coming here since I started doing my taxes for the first time. Staff is extremely helpful and welcoming I 100% recommend this place especially if you need a Spanish speaker !

Best customer service. I have been doing.my Taxes in this office for 5 years now and they are great. Never had any problems. Thank you for all the help..

Veronica helped me file my income tax. Good communication. 5 star as always thank you!!!

Absolutely recommend 10/10 been here for 2 years in a row will keeping coming with Elvia Santana!

Very nice welcoming woman... Been doing my taxes here for years.... Very much recommended!!!!! ?

I'm 23 and have been coming here since I was 17 they are the best!!!! Family owned business that welcomes you in like family love them!

Veronica is awesome!! Loved the customer service and explained everything with great detail.

Veronica was so helpful and kind! Definitely coming back next year :)

Very friendly and professional service. We live in Lodi but it is well worth the drive to Modesto. Highly recommend this place!

Veronica did a very good job doing my taxes they are very nice here

Very professional. I would definitely recommend them to everyone looking to get their taxes done. Super nice and answered all my questions that I had.

They have very good service super helpful & I felt very welcomed . I will for sure be back next year !!! ??

Five star income tax service is a best place to make your taxes, They are very professional , Efficient and nice.

Had such a great experience. Elvia is AMAZING!

Love coming here with Veronica!!! So helpful every time I come and helped me through with my taxes !!! Thank you

All staff nice respectful fast easy services last 6 years work with them every thing good

Profesional & helpful people, Veronica is very knowledgeable. Recommend to friends or family.

My family and I have been coming here for years. Everyone is wonderful, and they will gladly answer all of your questions!

Elvia is a life saver. Thank you and her kind staff.

The best place to make your taxes , very easy in and out and your done :) very nice people as well :)

Great experiance 2nd time coming and very welcoming and helpful to get you the best return, highly recommended.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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