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Advance America

Advance America

Reviews Summary

Customers consistently praise the excellent customer service, describing it as friendly, welcoming, and efficient. Many highlight the ease and speed of loan approvals, with staff noted for their kindness, professionalism, and clear communication. The positive experiences often lead to recommendations, with repeat customers appreciating the helpfulness and knowledge of the team. A single negative review mentions phone service issues, but the overwhelming majority emphasize satisfaction with the process and staff.

About This Listing

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Small Businesses
Individual Taxpayers
QuickBooks
Xero
GAAP Compliance

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Small Businesses
Individual Taxpayers
QuickBooks
Xero
GAAP Compliance

Contact Information

Address

16075 -D Foothill Blvd

Fontana, California 92335

Visit Website Call Now Get Directions

Hours

Sunday Closed
Monday 10AM-6PM
Tuesday 10AM-6PM
Wednesday 10AM-6PM
Thursday 10AM-6PM
Friday 10AM-6PM
Saturday 9AM-1PM

Customer Reviews

Mary and Dolores were very helpful and welcoming! I was delighted by their hospitality and speed on approving my loan. 10/10 recommend. Will be coming back

Cash advance help me out plus I was able to see if I qualify for a title loan. I want to let you know they have western union also plus great service all in one place. Come visit these ladies for help.

Dolores was very helpful she was able to approve me so I can get my pool thanks girl

Great customer service thank u Mary. Fast and easy service for my cash advance

Great customer service. Fast n easy to get approved for $255. Ladies are very friendly, manager Mary D. was very helpful.

Great customer service great help with my cash advance fast n easy

Thank you for your help Mary. Great customer service. Recommend to everyone very friendly

Mary Lopez was very kind and respectful, shared lots of information and also showed me how to do the entering from the sweepstakes. Highly recommended my friends and family to her.

Great customer service Mary helped me qualify for cash advance $255

Mary was a great help was very kind with the cash advance thank u

Great customer service. Thank u Mary

Dolores was awesome and helped me a great deal..great customer service.... It was a pleasant experience..

Delores is Exceptional! If you need a loan she's your girl! You're in and out in minutes!

I had a wonderful experience. I highly recommend.

Mary was extremely helpful and very welcoming her customer service was definitely 10 out of 10 I will be recommending this location to family and friends. Thanks Mary

Fast and friendly service..will be coming back.

Cash advances here fast n easy very friendly

I was in need of some emergency cash and I got the best customer service from two very nice ladies. They both made me feel at ease and welcoming Thanks for your help. <3

I got great customer service here. The two ladys that were at the desk were very friendly and welcoming. They were very helpful as it was my first time sending money to my family.

Dolores and Mary were very helpful and patient. Great customer service.

Advance American,And the time that I arrive they open Marbella the door and right away they say hi to me. Hi Bean I feel welcome. And she help me with my loan and help me with my app. I appreciate it her to help me. I got so excited that she fix my problem and definitely recommend to anyone who needs help. This is the place that they can help you thank you so much.Marbella for everything that you help me and God bless her and her team that's why I give them a five star

Love this place, Delores made it so easy for me to get a loan and set up a online account, she is friendly, knowledgeable and fun!

Mary & Maria helped me do my first time loan application it was so easy & fast! They had great communication with all customers walking in able to multitask & had great funny conversation! If you're in need of a loan this is the place thank you ladies!

Thanks Dolores you made these quick and easy for me. Thanks for being so nice ??

The place is neat and Mary is such a pleasant lady. She helped me out on my time of hardship and got approved for the loan. Thank you

Mary was very helpful and had a lot of answers for questions I had. Wonderful service!

Very friendly customer service

Great service! Recommend to anyone. Mary is always very friendly and smiling!

I am very pleased with Advanced America they are courteous they're prompt and they've helped me out every time I needed it it's a blessing to be able to come into a place and be able to do what you need with the money that they have asked me

Amazing service Mary was extremely helpful my first time coming here and felt very comfortable. Thank you Mary for an amazing experience.

Mary was very helpful and smiling throughout the whole process. She alleviated a huge headache

I've been coming here for years and they always help me. Very nice people. Very clean place and well organized. I never really stay very long and they make it really easy to get what you need with no hassles. I really recommend this place.

Great customer service just look for Mary she's wonderful

Great customer service,,, Its simple as 123.. I highly recommend this for those of you who need a temporary loan . Thanks Mary .??

Mary was more than friendly and helpful and made the process easy. Check this place out.

Great customer service!! Quick and easy. Thank you!!

Thank you on your help on a payday loan

Great Place, Great Service ! Drove around for hours looking for a Western Union to assist me ! Maribela took care of me in just a few minutes ! ??????????

One thing i hate is to walk inside a business location and receive zero acknowledgment, soon as i walking in, one of the ladies at the desk acknowledged me, saying they will be with me shortly, Marbella helped me out with her great attitude, really helpful.

Mary gave me excellent customer service with my $255 loan.

Melissa is awesome! She's new to the store and a welcome addition to the store. May still my girl though!??

Will not give you cash. Instead insisted to go on my debit card walked away I went to the one in Colton. Went a second time should have known not to go back ever. Worse experience. Very rude

Thanks for helping with my $255 loan. Great customer service Mary!

Great place super easy process! Super nice employees! They are so helpful!!

Super professional, always attentive Marbella and Mary are the best! Mary was super helpful and sweet

Thank you mary for ur help for loan $255

I love this place... I send all my family and friends to this place and the workers here are so knowledgeable and helpful.

Very fast, friendly and professional service!! Would definitely recommend if you're in a bind.

Mary is very helpful she helped me with my loan of 255. She made the process super easy n fast. Very friendly

This place is awesome and Mary has great customer service!!!??

Great customer service Mary was very helpful

Mary is great, and has customer service

I recommend anyone to this place. Mary was very helpful n friendly. She help me with my payday loan

Thank you Mary....they always have great customer service n it's fast n easy!

Thank you Dolores and mary

They really helped me out in my time of need.. Thank you so much. Quick and easy

Really professional.Fast service . Excellent Customer service Mary !!

The ladies here are awesome, polite and professional if you need a loan come on down they're here to help

Mary was very helpful with my cash advance. Great customer service recommend to anyone

Quick and easy process. Thank you Mary for helping get approved for cash advance

Mary was very helpful helping me out for the first time with my new loan $255

AMAZING FOLKS Dolores and Mary were amazing

Awesome customer service Marbella is the best she deserves a promotion she's

Thank you Mary for great customer service and helping setup my online account

Melissa gave me great service:). Very professional!

Marbella was very helpful and great service ty guys again .

Always quick and easy process to borrow the loans. Dolores helped me this time and she was very nice! All staff is always nice.

Great customer service and friendly!! Fast and efficient.

Very good customer service , crew members were helpful and generous

They refuse to pick up the phone and route you back to the option menu

I get highly respected and honest great business relations with Advance America each time I do business with them thank you for being of service to my needs.

My 1st time here getting a loan. Mary was very helpful and service was fast! Thank you!

They are friendly and fast Marbella was helpful I enjoy coming back.

Everyone here is really nice and they explain everything very clear. love it here!

Dolores was great thank you for your help!

I been coming here for while, ladies are always very helpful and nice. Thank you Mary!

Very friendly,fast and they have awesome customer service ,and a great sense of humor ,glad I chose to come here

Very good customer service. The attendant was welcoming and friendly.

Great experience. Mary was very helpful and made it easy to get a loan with advance American

Delia! Thank you, youre the best :) . Fast service and super friendly. I have no complaints. See you soon

Marbella did a really good job , always very helpful

Thank you Dolores for the great service.

I recommend anyone here it's fast n easy. Thank you Mary for your service.

Marabele gave good customer service would recommend

Great customer service. Thanks Mary!

Fast service here! I recommend to anyone! Thank you Mary

This experience with Marbella was exemplary and hassle free. I will refer business.

Great service, very helpful. Was helped by Mary with my cash advance.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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