Associated Income Tax Services

Associated Income Tax Services

Reviews Summary

The majority of reviews praise the professionalism, efficiency, and expertise of the tax service, particularly highlighting the current owner's integrity, responsiveness, and ability to maximize savings. Many long-term clients express strong satisfaction and loyalty. However, a few negative reviews cite poor customer service, errors in filings, and unresponsiveness, with some referencing past ownership issues. Overall, the service is highly recommended by most, with occasional complaints about specific incidents or staff members.

About This Listing

Bookkeeping
Accounting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers
Real Estate
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers
Real Estate
QuickBooks

Contact Information

Address

921 W Oak Ave

Visalia, California 93291

Hours

Sunday Closed
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed

Customer Reviews

The service was superb with very friendly staff at the front desk (Taylor). Michael was very thorough and answered all questions with simple explanations that a non-tax professional can understand. The price was very reasonable for the service provided. I don't think I will ever again complete my own taxes. I highly recommend Associated Income Tax Services.

This was our first year having Associated Income Tax Services of Visalia Inc do our taxes. Michael came highly recommended by family members and friends. We have been very pleased with the integrity and professionalism that was displayed by him and his office. We left his office knowing exactly what our tax burden was. Our experience was very pleasant and we would highly recommend his services to others.

Associated Income Tax Services is under new and improved ownership! Michael Hawkes has been filing my taxes for years and I'm happy he finally has his own place. Under his leadership, AITS has improved their communication with clients from different generation and background. They are reliable, responsive and professional. There was a lien on one of my filings and Michael quickly provided information and guidance on how to address my issue. It was also a quick turn-around from the time I provided AITS my ta

I've been filing my taxes with Michael Hawkes for years now and I am so excited that he has taken over AITS. Michael?s work is quick and efficient and he is always willing to go above and beyond to help me with my taxes. I am a very satisfied customer and I will not be going anywhere else for my taxes. Thank you Michael and the friendly staff of AITS!

Negative reviews are old and about the past owner. The current owners of this business are top notch, friendly and professional. We have been coming here for a long time and we were here with the prior owner who did finally retire. He was a good tax man but was very difficult (for lack of a better word) to do business with and he must have been even worse to work for, as every year we went and had someone new not just at the front end but also doing our return. But this isn't about the past it's about the h

Went to them for years. This year they cancelled our filing appointment the morning of the appointment and said they would do the filing with my document (they didn't think I needed to be there despite my insisting since we had 2 state tax filings and 2 home sales), they made a $75k error on our filing then failed to respond to my many calls until 4/15 when I finally called every 2 minutes until they answered. It appears the taxes were filed that night but we did not receive our paperwork so we do not have

I have known Michael Hawkes for years and am impressed with his integrity and work ethic. He prepared my personal and business taxes this year and was easy to work with and patient with my many questions.

I had my taxes done on Feb 1st, 2016. I ASSUMED they had been prepared correctly. I started checking "Where's My Refund" after a couple of days to check the progress. The IRS showed no record of them. At which point I called the business to ask if they had gotten any communication back from the IRS, stating that there was a problem. I got NO reply from PAT WILSON. I have called numerous times, trying to get an answer. To no avail. I called the IRS on 2/24/16, where I was told tht on FEB 2, 2016, Pat

Awesome company, very kind and professional. They have done my taxes for years and wouldn't go anywhere else. The remodeled office is great. I recommend them to everyone I know.

Michael has done our taxes for many years he always finds us savings that we missed. Very nice to work with.

They did an excellent job on our taxes, very nice and very efficient. They found us savings that we weren't aware of.

Pat is rude and neglected to file our forms on time and refuses to reimburse us the late fees that he verbally agreed to pay. WORST CUSTOMER Service

Excellent service, have been doing business here for 30 years

I recommend this place really nice people and willing to help thank you.....

AVOID THIS FRAUD!!!!! IF YOU DON'T WANT YOUR IDENTITY STOLEN AND A COMPLETE NIGHTMARE! !!!

You guys are great see you next year

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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