Better Tax Relief

Bianca was great! She was very professional, and really helped me in a way that I understood. I appreciate her for this. She was very understanding and she handled my concerns. She was very passionate about helping me resolve my issue. I appreciate EVERYTHING she, and Ruth has done for me!!!

Honest, I took a chance when I looked into hiring this company to help me with my taxes. I'm a single mom that struggle for years and I started to stop and then I came back and after meeting Danielle and all the people and Roxanne Roxana, who I just got off the phone with she was awesome. They just make you feel so comfortable that you're gonna get through this just follow along so thank you very much For all your your time and your patience. I look forward to getting through this and getting back on track

AJ and the whole crew was fantastic! They were patient and explained everything thoroughly, making us feel comfortable. Having been hacked before, we appreciated AJ's reassurance and clear communication about what to expect. I'm excited that we chose to work with them. AJ is genuinely nice and cares deeply about their clients. They made me feel good about my situation, and I would use this company again, especially with AJ as my agent. Thank you again for a great job.

He was fantastic. He put me at ease. I was so nervous upset, and he emptied his head to fill mine. And reassured me that everything was under control and heading in the right direction and what he was going to do immediately to get the ball rolling to stop and put a halt to everything for now while we resolve this He spoke very calm and reassuring to me, but he knew what he was talking about. He's an asset to your company and I thank him again for helping me.

My handler Nathan was the best. He was very patient in waiting on my responses. I found him to be very knowledgeable. Nathan acknowledged my concerns on scams and provided a sense of security. Great job! Thanks!

Even though I've just started the process, I already feel confident and reassured thanks to Michael. He's been extremely helpful, very informative, and made the onboarding process smooth and easy to understand. From the beginning, he provided a real sense of peace of mind, which is so important when dealing with something as stressful as IRS issues. I truly appreciate his support so far and look forward to continuing the process with him. Highly recommend!

Oh my goodness, Bianca has been wonderfully patient with me and the gentleman before her as well. This has not been/is not easy for me and everyone has been very kind and patient as well as encouraging to me. It has been a blessing to be connected with this organization and these people!

I was so nervous when I received this call. I spoke with A representative by the name of Nathan Payton, the gentleman was so polite and so well spoken he made me feel comfortable when he asked me some of the questions that he asked. I highly recommend Mr. Payton as the Customer Service that you look for to make you feel comfortable when you're going to a new business Mr. Payton thank you very much for your services and hope to hear from you and your company soon. Sincerely Happy

Ive been working with Roxanna Mendoza and she has provided excellent Customer service. Always responds promptly and has handled all my paperwork with great efficiency. Thank you Roxanna!

Michael made me feel at ease when talking to me explaining things to me. He's very courteous and professional. I felt like I have known him a while as I've been very stressed with my situation. Greatly appreciate his help. Kind Regards, ?Deb? Deborah K Janota ??

I was very happy and relieved to have called Better Tax Relief. Joshua went above and beyond to make sure That I understood how all of this works and more importantly for my benefit, how this is going to help me with my tax debt. Went over everything with me, very patient and greatly helpful. Can breath a little bit better knowing I'm going to get the help I need to resolve this. So Very appreciative, Thank You So Very Much. Carol Piette ????

My experience with Better Tax Relief was none less than excellent. I would recommend your service to anyone in need of Tax Help. Thank you. I also want to thank Roxanna for her patience that she rendered as she explained and answered my questions of what was expected of me to help Better Tax Relief to help me.

I'm very glad to have met this Company. I now feel relieved that they have my back and can stop stressing about my taxes. I've spoken with the Staff and I couldn't be more pleased with the Professionalism and Thoughtfulness that they have shown me. Believe me this goes a long way for working Men and Women in my situation? and I can't say Thank You ???? enough

Great service and respectable. I'm being taken care of by Kevin Nguyen. He's making sure my tax issues are dealt with and I result in no other problems. Great guy in a reputable company. Highly recommend.

I recently had the pleasure of working with Francisco "Franky" Gonzalez with Better Tax Relief. To say he beyond met expectations with explanation of the process and how everything works is an understatement. He ensured every detail was discussed and that I had a sense of comfort moving forward. His person-ability & attention to customer satisfaction is exceptional. I would highly recommend Franky & the rest of the team at Better Tax Relief to anyone looking for a resolution to their situation. The only thi

Do not believe these reviews for 5-stars. I am pretty sure they cannot be real. I will tell you that I had less than 50K in debt before I met these guys, and now I have $66K in debt because of their fees, and got no relief from their so-called programs. They will lie to you about their ability to do things, like getting the IRS to postpone your payments and reduce your debt. It is all a lie. Make sure you thoroughly read your contract with them if you decide to proceed.

It's was a very great learning experience. From the faxing , constant emails, to a commitment of team working lawyers,and caseworkers immediately responding to any situation. I had my pressure points. Then the resolutions from the assigned attorneys to make the wrongs to the right. I have never been in an uncomfortable situation like this. Once I explained where it started. In two weeks A plan of action was made. I followed through every stone that was thrown. In the end . Everything has been resolved with

Bianca is a jewel. I bombarded her with emails and she just handled it, no complaints. She is extremely professional and still warm and personable. This combination is precious and rare. Thank you, Bianca

Hi, I would like to thank better Tax Relief especially my agent, David Herrera He is the best he was so patient with me. He even saved me almost $300-$400 for the initial payment he made my Christmas be less stressful and I know that the fresh start program is going to be epic Thanks, better Tax Relief and the fresh start program. My agent Mr David Herrera ??

Very glad that I called to get the help I really needed before it was too late. Howard and Ricky were more than helpful in getting me set up, understanding the process of how things would work, a well detailed timeline and plan, and finally, these guys definitely made my day! Howard Bi and Ricky Cervantes deserve accolades for their service above and beyond. Thanks guys for everything!

My interaction with Nathan was nothing but professional and concise, he didn't rush but explained the process very well, here's to a great job on my taxes where all are satisfied! I appreciate the relaxed nature of our conversation and his patience with me. Thanks again!

Gina was very polite understanding and very knowledgeable and explained everything to me to where I understood I appreciate that you don't find to many people like that Thank You and God Bless You Julian Garcia

Michael Sanchez, thank you! My husband and I were very concerned and had many questions and doubts; with patience, professionalism, and clarity, he explained the process. We are confident in continuing to work with better tax relief.

Rosa Mendoza was very helpful during our phone conversation. Throughout the conversation Rosa was extremely patient and kind. I left the conversation feeling like Rosa enjoyed doing her job.

Michael was fantastic! I was worried about what to do and he came in with a solution at the right time! He was professional, personable, and efficient with what I needed. Super appreciative!

Rosa was very kind and tried to help me! The Client Portal was not providing a way for me to create an account.. so she gave me an email address to upload all my documents. Rosa was very sweet though in the way she handled my call.

I was treated respectfully, and all questions were answered with satisfaction, and I look forward to continuing using the service Roxanna was very professional in giving me the information I needed to proceed with my process.

Amazing experience over the phone! I just got started today and I was made to feel relaxed, comfortable, and in great hands with this company! My agent was very knowledgeable, patient, and efficient. I look forward to my outcome. Brandon was a true professional and I can't wait to hear from him again!

Dylan was amazing he talked to me like I he knew me he was wonderful I highly recommend him to anyone I appreciate all these done for me and I can't wait to get this issue taking care of also is this with the state of Utah as well it's for both correct thank you how do you send it

Roxana & Maya were both excellent with answering my questions & preparing me for what to expect during the Fresh Start process. I appreciated their knowledge & professionalism.

I needed help with my tax debt I went through the whole thing with this company I was told that my 500 would be refundable because I was very leery but I went ahead with it because they said it was refundable if I decided not to go with them in the meantime while going through the whole how much it is going to cost they sent me a contract I hadn't signed it yet then they took $700 from my bank account on top of the 500 for this deposit I decided that I couldn't afford the $3,000 it was going to cost them to

I did not get a resolution to my tax problem. I got screwed over. Basically, I paid this company over $3,000 to get an installment plan with the IRS with no money forgiven. My monthly payment to the IRS is low but I will be paying them for the rest of my life basically. Also, now I'm paying way more money than I actually owe. There was no need for me to go through them if they weren't going to get some of my debt forgiven. Instead they added on to it. Now I have to pay over $16,000 when I initially on

I have found Ms. Roxana Mendoza to be extremely helpful and very supportive. Her responses to my questions have been timely and informative.

DON?t use this company!!! They will scam you. Fill out form online to have my 2021 tax looked at to see if we can work out a deal with the IRS for what I owed. This company called me and the representative(Sarah) said they could look at my taxes and see what they can do and it would cost me $495 to start the process. So I agreed and pay the fee. After I paid them Sarah informed me that they been in contact with IRS and that I call in to hardship category and that for $1400 dollar they would do all the paper

Adam was very professional, informative, and really has great customer service skills. We truly appreciated this individual going above and beyond helping us out. Thanks

I'm very disappointed with this company. Maya was super eager to talk to me when she was making the pitch, but the minute I had hesitations and tried to reach her, complete silence. I had expected a refund of the initial payment when I decided not to go ahead with their proposal, but that's, sadly, not how it works, so I am out the $500. Please be very careful in considering your tax payment options. I when I did my research and realized this plan is not right for me it was already too late. Not to mention

Jacob was extremely knowledgeable and very helpful. He gave me great advice and excellent suggestions. He is a great representative of his organization. I recommend him highly.

Angel Gomez was great work with. This can be stressful for people like me who have gotten behind on taxes but Mr. Gomez was an ease to work with. He was clear and patience with me as we gathered information for the help. Thank you for all your great help.

Frank Gonzalez made the initial progress easy. He explained the different programs and was very informative. I look forward to see how the can help our situation.

This company is a scam. I've been working with them for 4 months and have had zero evidence that they have done any work on my taxes. I've asked several times and my question is avoided. Howard is condescending and unhelpful. I'm glad I waited to give them a review. They tried to push me to leave a review after the initial consultation which is why they have so many 5 stars? don't waste your time and money with them!

Jacob Burris assisted us today and even though we didn't qualify for the fresh start program he still gave us a list of steps to take to help resolve our tax issue. He was very knowledgeable and professional. He was more helpful in the 7 minute conversation than i received paying a tax company for assistance. I would highly recommend going with Better Tax Relief in the future, there agents are well educated and very professional! Thank you Jacob for going above and beyond to assist us with our tax issues. 5

Hi Robert, I thank you for helping me and of course you being my Federal officer. You're such of a help to roses who needed help throughout hard times especially for people like myself is hard times. Again I am satisfied I'm having a good Fed.Officer like you I gaved you a lead of 5 ? to show you you're the best man and the best person . THANK YOU AGAI .

I worked with Bianca. She was very good to work with. She was patient, professional, updating me on next steps in the process.

Anthony Avalos has been such a pleasure to work with during this time. His professionalism and attention to detail has been a sigh of relief. "I am indebted" to you all (pun intended). Thanks Louis J Depp Jr

Estevan is the best! So kind and helpful. He was my initial contact with Better Tax Relief. Then I spoke with Jake Gordon a few days later and had a great experience with him too as he explained how this tax assistance works. What wonderful professionals who know what to do to help me! Thank you!

Roxana was professional, courteous and easy to talk with. Answered all of my questions. Very good customer service.

Very professional and explanation of exactly what the sections under the Fresh Start program contain. Although we did not need to use them, they have an A+ rating with the Better Business Bureau and stand behind their refund policy. Riyad A was very knowledgeable and courteous.

Michael was awesome!! He explained step by step what needed to be done and how the company could help me. I would give him a raise if I were his boss!! Excellent service!!!

It was wonderful having Nathan P. as My Liason to getting My Tax problems taken care of. He's well versed in explaining the process and the in and outs to tax forgiveness. I highly advise anyone who's got questions and need comprehendable explanations get with Nathan P.

Better Tax Relief is a great company! Gray Cole was very helpful and took his time to make sure to explain everything. Thank You Gray your the best!!!

I spoke with Brandon. He was kind and understanding to my situation. Brandon was very knowledgeable and by the end of our conversation he had brought me great relief and I made the decision to work with him and Better Tax Relief

Nathan is very helpful!! He explains how everything works!! He is very professional and knowledgeable!! He very confident and knowledgeable!! He is awesome!!

This Tax Prep Office has been an amazing blessing in helping to understand IRS, tax prep, and helping to advocate for my improvement of services. If for nothing else, I finally have the support I truly needed to stay on tip of my taxes.

Thank you Rosa Mendoza for having patience with me especially dealing with the IRS! You been helpful and getting answers to smooth my frustrations! Keeping in touch by emails, texting or call to be on top of my case..keep up the good job.

To whom it may concern, Jolene went above and beyond what exempla elementary service customer service anyone could ask for I am so impressed with your company Better Tax Relief and how you've handled my case and how she has handled me on a personal level. She knows what following up means she took very good care of me. I will recommend your company to everyone that needs your service and I will also tell them how you basically held my hand through the whole process and especially right now with this letter

Mr Joe Sanchez was really helpful and patient with me while we talked on the telephone about my taxes felt very good about calling Better Tax Relief

Anthony is taking really good care of me to make sure I get everything you need to you! And he is really good at explaining how the IRS works, so they can't take advantage of me with their made up numbers!

My experience with better tax relief was excellent. Gina was very knowledgeable. I was able to understand the process.

Sandra is a great person and has given me hope in resolving my tax irs issues and I thank God for her!

Very pleasant. Eased my mind about notices I was receiving and even sent me a link to send them so they can review them and see if they needed to take any action on my part!

I would like to thank Rudy Quiroz for his effort in making the time to help me with my debt . He was very informative, understanding and hostels I was Impressed with the solutions he recommended to address my financial issues. I appreciate the help. Thank you

ROXANNA is great ! Very helpful with whatever questions I may have and she actually calls you back if you leave a message!

I just want to say my representative Irving did the excellent best perfect explaining and help me out to understand my criteria of what I was going through but I am saying this personally I believe and I know Mr Irving deserve the best and I'm going to say it again the best race not what you want to give him give him the best raise if it's if it's possible

Rosa M is amazing and a great asset for Better Tax Relief. Always, helpful and knowledgeable, a true joy and great patience when I ever need help or have questions. Thank you,

Misleading . Paid $495.. all they did was look at 2 bills I had and said they would let me know what program I qualified for and they would be in touch in 10 days. 12 days went by and I called.. I was told Dan Faus would old be calling to go over what programs I would qualify for. No one called 14 days later I called and Anthony spoke to me and said they needed to fill 2024 taxes for me before they could look into the debt . They should have told me that in the beginning. I won't owe anything for 202

Roxana was very helpful and we appreciate it. She helped us resolve our issues with registering our account with your website.

Nathan is a good person and love how he explains everything I would recommend him for all I thank him for everything. Good luck God bless

Robert was very patient with me. He answered all my questions thoroughly. He was very professional and worked quickly.

Bianca was great! Very responsive, easy to work with and really helpful.

Mr. Miguel A. Gomez has been an inspiration for me to believe in honest business adventures regarding personal issues with the IRS and personal issues that may be necessary for individuals to seek help in their affairs and every day life. Thank you Mr. M. A. Gomez for all you do. Please, if you have issues that need to be fixed contact this company, Better Tax Relief, you will not regret it.

He helped me get authenticated on the portal so that I could get all my returns and confirmed that the documents I sent had been received. Busy week for all of us. Much appreciated.

Jose did a fine job. He answered my questions in a way that I could understand it and gave me some good information. Thank you, Jose.

I had the pleasure of working with Micheal to address my tax debt concerns, and I couldn't be more satisfied with his service . From the very beginning, they he professional, knowledgeable, and has incredibly patient in explaining my options for possible tax relief.

Alejandro was quite helpful and very informative as he worked through the process with me. He took the time to explain everything in clear detail and was very patient with me and my hearing loss condition.

Michael Sanchez really put my mind at ease and was very reassuring of the company?s ability to help with my current situation. I'm very appreciative of Michael and can not thank him enough.

So far very helpful! He answered all the questions I had! He said they will take awhile because I had a few years after covid to take care of!

Nathan was extremely helpful and polite. Walked me thru everything thourhly. What a great experience.

He's been amazing to work with this far helping me with my back taxes. Reassuring me that they are going to help me with everything to do with the IRS.He's really understanding of my financial situation right now being low income and letting me know they will work with me on that. I would definitely recommend using him for any taxes issues.

I'm 70 with bad health and heart problems.Bianca Arteaga has been a great help. With all this paper work. She knows her job well. Thank you and God Bless.

Salem S was a wonderful young man. He was so informative and helpful. A pleasure to talk too.

When I received my demand letter from the IRS, I was shook. I started searching through Google for anything that could help me resolve thus matter. I had filled out a questionnaire for Better Tax Relief and submitted. I was at work and the issue of this debt stayed in my mind to where I could not stay focused on my job. I received a call about 30 minutes later from Carlos Castillo. Carlos was very kind and empathetic to my concerns and needs to resolve this quickly. Carlos explained to me the process of th

Talk about thorough information! I appreciate the team working together on my behalf. Everyone is speaking the same language and are working hard for me. I appreciate Better Tax Relief.

I wanted to thank Bianca for her reaching out to me and returning my text message. She relieved my concerns promptly.

Michael was so kind and so patient. He answered all of my questions. Very knowledgeable. Explained everything in great detail. Excellent customer service.

I am a older woman they have been very patient with me and they've answered all my questions even when I ask him twice as I say, they are very nice and very patient

Didn't start out good but the last two representatives were awesome and explained everything to my understanding.

Francisco was FANTASTIC!! He clearly explained everything he was doing and how the process works. I can't wait to see my outcome. If one calls, ask for Fransico!

I became a client of Better Tax Relief in Irvine, CA 2 weeks and I feel that this was a wise decision. The person who i am working with Rudy Quiroz (Settlement Officer), is a kind and caring person, he listened to my concerns, answered all my questions and helped me to get the process of working with Better Tax Relief going. I definitely recommend this company to those who need help with their tax issues.