*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*
If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.
*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*
*Tip: Organize your documents in advance to save time and ensure accuracy.*
*Note: Preparation helps you make the most of your CPA’s expertise.*
*Note: Every CPA is different — take time to find one who fits your goals and style.*
1300 W Centre Ave #200
Portage, Michigan 49024
I worked with Jamie at BKC to complete my business tax preparations. When searching for an accountant for my business, Jamie took great lengths to understand what my business needs were and answer a panel of questions I had before we even engaged. Once our business decided to move forward with BKC, Jamie was swift, efficient, and very communicative when I had questions about the process. I highly recommend Jamie and BKC and look forward to continuing to work with them in the future.
We have had a very good experience working the BKC, especially with Jamie Lettow our advisor. He is thorough, honest and diligent. He also does a great job of explaining all the tax law changes and digging to find us all the possible deductions and savings he can. We have been very happy with them over the past 5 years and plan on staying with them into the future.
We have always had a great experience with Brink, Key & Chludzinski in assisting us with our tax returns and providing advice as well. Jennifer Cote' does excellent work and is always available when tax questions arise. We highly recommend BKC for all your tax and accounting needs.
My accountant at this firm is Jennifer Cote. She did a wonderful job with my business and my personal year end taxes. She even informed me on some things that I needed so I was able to avoid certain hassles. I highly recommend Jennifer Cote. My advice is go to Jennifer if you want your taxes done correctly. If you do, it will save you a lot of worry and you'll make it through tax season stress free.
This company excessively charges clients exorbitant rates. I've had my business taxes done with them for several year & we always have to complain about unexplained, and excessive charges for a 2 rental home LLC. Several months ago, my Mortgage lender asked to have my CPA write a short email stating that our business was still in operation. I was charged $78 for less than 5 minutes of billable work---OUTRAGEOUS! I called to complain & was told they would have the CPA call me back to discuss, but they nev
Jim Key has been our "tax man" for close to twenty years. We are extremely pleased to be able to work with Jim and his colleagues at Brink, Key and Chludzinski. Jim's competence, commitment to excellence and effective communication allows us to have full confidence in his work. We so appreciate having Brink, Key and Chludzinski guide our personal and business tax preparation and decisions.
Prompt, friendly, accurate and economical! Another great experience with Jamie Lettow. Highly recommend!
Knowledgeable, professional, and great to work with. I would recommend them to anyone I know.
Unprofessional and rude to prospective clients.
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.