BMO Bank N.A Branches

BMO Bank N.A Branches

Reviews Summary

Overall, reviews are mostly positive (many 5-star ratings) praising friendly, professional staff and excellent service. Specific highlights include helpful managers, efficient problem-solving, and a welcoming atmosphere. Negative reviews cite poor time management, inaccurate branch information, and occasional unprofessional behavior. The branch is generally seen as reliable with standout employees, though some note inconsistencies in service quality. A few customers mention issues with wire transfers and branch hours.

About This Listing

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Mid-size Businesses
Individual Taxpayers
QuickBooks
Xero
GAAP Compliance

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Mid-size Businesses
Individual Taxpayers
QuickBooks
Xero
GAAP Compliance

Contact Information

Address

9832 Campo Rd

Spring Valley, California 91977

Hours

Sunday Closed
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-6PM
Saturday 9AM-12PM

Customer Reviews

A wonderful experience! The Bank Manager, Kayla was friendly, efficient and generous with her time to help me solve an international banking problem I had been experiencing. I really felt like a valued client. Thank you so much BMO and Kayla !

I was end up coming by BMO bank on my way home even though there's one near me in El Cajon and everyone in your office is always so pleasant and by the way, I loved the nails that I experienced from the teller. How cool are those?

One of the best BMO branches! Had a delightful experience today! ??????Amanda is one of the most chill, relaxed bank tellers I've ever met and easy to get along with! Was having issues with my business/personal account, she made full effort trying to help me resolve the issue, then comes the branch Manager Kayla (hope I spelled it correctly) to the rescue lol, she even put effort trying to help me resolve my issue, spent about 25-30 minutes with her, she was very determined to figure out what was going on w

UPDATE: Kayla, the branch manager as of June 2024, does a superb job. She was patient with me and took the time to showcase the different accounts available, including those that are totally free like the BMO Smart Advantage Checking account, as well as free accounts for minors. ORIGINAL REVIEW: Go into the branch and talk to a teller and get physical literature that discloses clearly what fees you will be charged for your account! I received a promotional card in the mail to open a new checking account. A

Out of all BMO in San Diego this is the best one . It's worth it to drive out to this location. Would be wonderful if their holiday hours would get updated on their phones too

Went in for a wire transfer right at noon. Filled out the form and was told by a senior service person that I needed to start the wire now because she was going on lunch at 1230. I told her it would be about a minute for me to contact my loan officer to confirm the loan information and make sure I wasn't get scammed. Was told that wasn't acceptable, that wires take at least 20 minutes, and I needed to leave because the branch was closed for lunch. Was offered to return at 130pm to complete the wire. Getting

Came to get a bunch of $20s unbroken(?) Love that there's a Physical bank out here. Didn't think they'd make it out the midwest. Will be back for setting up kids savings and other money type accounts

The automated sign out front displays the temperature about 5 degrees warmer than it is, and the time is shown 1 hour and 10 minutes ahead of the actual time. If they can't do this right, how reliable are there other services?

Great bank. Personal service with a smile. Great staff! Jean and Denise in particular are so wonderful and professional.

Denise, the banker is super professional and friendly. Been banking here for years and will continue to do so!

This branch is by far the worst one I've been too every one working here looks like an ex meth head.

Very nice bank and great staff.

Super good service and friendly staff a clean place too

Good people good smiles good bank

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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