Bookkeeper.com

Bookkeeper.com

Reviews Summary

The reviews consistently praise the company for exceptional service, professionalism, and expertise in bookkeeping, payroll, and tax services. Clients highlight responsiveness, efficiency, and a friendly, knowledgeable staff that goes above and beyond. Many appreciate the seamless handling of complex financial needs, with long-term clients emphasizing trust and reliability. The company is frequently recommended for its value, attention to detail, and ability to simplify financial processes. Overall, satisfaction is high, with clients describing the team as indispensable partners in managing their finances.

About This Listing

Bookkeeping
Accounting
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Sales Tax Compliance
Entity Structuring
Estate and Trust Tax
Small Businesses
Mid-size Businesses
High-net-worth Individuals
Startups
Individual Taxpayers
Real Estate
Professional Services
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Sales Tax Compliance
Entity Structuring
Estate and Trust Tax
Small Businesses
Mid-size Businesses
High-net-worth Individuals
Startups
Individual Taxpayers
Real Estate
Professional Services
QuickBooks

Contact Information

Address

222 S Wayne Ave

Waynesboro, Virginia 22980

Hours

Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday Closed
Saturday Closed
Sunday Closed

Customer Reviews

We have been very satisfied with the services received from Bookeeping Management to include tax and accounting services. We have referred a few colleagues over the last several weeks because we have been so excited to spread the word! Very thankful for you all and the work you do!

I've had my investments here for years. I just recently moved my payroll and taxes services here. It's already obvious that having everything handled by one company will make things run much smoother for my business. Everyone has been very helpful, prompt with replies, and informative when answering questions.

We have had an amazing experience with this company. They have been taking care of our professional and personal accounting for many years. The service is always excellent and more than meets expectations. We highly recommend them to anyone looking for quality financial services. We are lucky to have a quality company like this to take care of us locally. Jacqueline and Jay Williams

Joy has been my taxes for years and she is amazing and I will continue having her do my taxes in the future .She is the sweetest person and always so friendly. Thanks Joy for everything .

I am currently working with Lacey for our small business payroll and it has been simpler than I had imagined. Probably because Lacey is good at what she does and has made the process easy for me. I have also worked with David, Zach and Summer. They are all amazing. So polite and professional. Love all of their services! Highly recommend!

This company is great for taxes, business formation, payroll, and general questions. They are knowledgeable and patient to walk you through any complex questions/situations.

Bookkeeper.com provides outstanding service and is very professional. Mariam & Whitney are always there to assist with any questions or concerns. Best choice for Diverse Trucking! This is definitely a excellent group of accountants!

We just switched accounting companies to Bookkeeper. The transition has gone seamlessly. They are very responsive to emails and phone calls.

I really appreciate working with Whitney. at Bookkeeping and Management Systems. She has been wonderful in providing financial guidance to our newly formed nonprofit and offering us expert assistance. We value the relationship!

Horrible, horrible, horrible experience with this company. I turned in complete information in January for an amended company and personal return, and new year information and met with an agent. He promised to get right on it. Excuse, after excuse for delays. Finally handed off to some one else I never met and finished in April but with mistakes. Then excuse after excuse to meet to talk about it including not returning my calls, setting an appointment and agent not showing up, telling me I didn't have an

I had the pleasure of working with Lacey Hughes on the store schedule, and I cannot commend her enough for the exceptional assistance she provided. Lacey's attention to detail, efficiency, and proactive approach were outstanding. I highly recommend Lacey Hughes for her outstanding performance and commendable work ethic. Thank you, Lacey, for your exceptional support!!!!

My family and I started using bookkeeper several months ago based on all of the positive Google reviews. They have gone above and beyond our expectations, which were high based on the reviews! They organized the whole process for setting us up as household employers for home care, and we're using them for monthly payroll services as well. They have made the whole process seamless. Lacey has been our point person and she is wonderful - responsive, friendly, plus she explains everything really clearly. I coul

Can't recommend this team enough. I've worked with numerous bookkeeping companies and independent bookkeepers but this team is far and away the best I've worked with. They have a seamless onboarding process, knowledgable team members and are very responsive to questions. Highly recommended.

I've been a B&M client for many years and have always been pleased with their level of efficiency and knowledge. Nancy Carper is simply the best for complicated taxes. Lacey Hughes and Lindsey Payne are great at managing my payroll and related filings and keeping things stress free on my end. I appreciate having everything handled under one roof by a locally owned company. Their services are a good value and I recommend them to friends.

I'm so grateful for this company in starting my new business. They are very friendly, knowledgable, and they are quick to respond to all my questions. Working with them has taken a lot of stress off me.

Lacey provided me with all the steps of paperwork for adding a new employee to my business payroll. She made it easy- not the headache I was expecting and she now manages my payroll. She always responded to my questions very quickly, which I appreciated. I highly recommend!

I would like to let everyone know what a wonderful organization Bookkeeping and Management is. I have used their services for more than twenty years without a singal negative encounter. They have done our payroll, our taxes and even helped with two audits in the past. Everyone at bkm is extremely knowledgeable, courteous and seeks to understand the needs of their client. I would highly recommend bookkeeping and management for all of your accounting needs. Randall Black

Lacey Hughes and Bookkeeper are the best. We started a new business and Lacey got our payroll up and running in record time. Their availability and willingness to help are second to none. The payroll software is very user friendly and easy to understand. I highly recommend their service to every business in the area.

Bookkeeping provides payroll service for Goose Creek Market stores (Blessing N Honor LLC) and they do a great job with it. We work directly with Lacey and she is great! I had a similar experience with a billing service for a neighborhood association that I was the Treasurer for. Whitney was my contact and I/we were very pleased with that service as well. Great people, great service.

We moved our payroll from Gusto to Bookkeeper and couldn't be happier. Whereas Gusto we received limited to no support, even on notices from state authorities that took multiple weeks for a half-hearted, unhelpful response, our team at Bookkeeper is always-on helping us navigate employees across four states. Our dedicated account lead, Lacey, is an absolute gem to work with. She's smart, dedicated and out ahead of issues before they arise. The price is right too, once you factor in all of Gusto's real c

Having worked with the folks at Bookkeeping and Management for over 2 years now, I only have positive things to say about the entire staff. Any issues or questions are immediately answered and solved. If you call them, you talk to a person and get connected with the right person to meet your needs. With the services they provide to us, I'm in weekly contact with Lacey and constant contact with Kelly who are just two of the invaluable employees working for this company. I know that I wouldn't be able to run

My business has been elevated (exponentially) thanks to the level of efficiency and professionalism Bookkeeping and Management Systems provide. They have streamlined the dreaded, to me at least, bookkeeping and budgeting side of business for a very fair cost allowing me the time and freedom to focus on the parts of my business I do best. Access to financial records is easy, integration of accounts is smooth, updates are consistent and on schedule, communication with everyone in the company has been very pro

Wonderful firm. They?ve helped me with my small business and personal needs for years. Friendly, knowledgeable, accurate and very patient with me. They keep me up to date on new tax and business laws , process my payroll, remind me of important filing dates and helped navigate my business through the pandemic. Love this group!

I have been a client since 2018 and I absolutely love them because they take care of everything, my books, my taxes, and payroll, and I don't have to worry about a thing. They are very responsive and almost feel like an extension of my team. I also like that the cost of their services is very transparent. Highly recommend them!

This Bookkeeper is by far the best team out there for bookkeeping, tax preparation, payroll, and handling our accounts payable. Our business relies on their knowledge and expertise to keep our small business going. They are never too busy to help us and from day 1 they have felt like part of our team. We had a bigger (more corporate) service prior to switching to this bookkeeper and have never thought twice about it, they are the perfect fit for us and will be for your business as well! Do yourself and

Our team at Bookkeeper is astounding! Lacey, Kelly and Summer have been truly the most thorough and supportive team during our company's current transition. They've assisted under extreme time crunches with immense care and consideration. Couldn't recommend them enough.

Lindsey Payne is extremely conscientious in her work and attention to detail. She has always been very responsive to questions. She worked through several complicated payroll issues with us. Even though I don?t speak ?payroll? she was always willing to walk me through and explain things so I could understand and help our employees.

I am a small business owner and require a-lot of help and hand holding sometimes. I have been with this company for over 3 years and I am so grateful to have found them. My husband and I love working with them so much for our business that they now also do our personal accounting/bookeeping.I have a team of smart and helpful professional women. I couldn't run my business as I do without the help of Kelly and Lindsey Payne. They always go beyond the call of duty. You will be in great hands with this team!

I HIGHLY recommend David Elmore and his highly professional, competent, and friendly staff! Having started my cleaning business 31 years ago, without any formal business training, David and his staff have held my hand throughout the whole 31 years, advising, guiding and managing ANY and ALL of my business/accounting/investing guestions, concerns, and needs. I truly could not have made it this far with out them!! And we are still going strong! If you are considering starting a business or just want some hel

I strongly recommend this company. They have been awesome to work with and so very helpful. I wish I had engaged them several years ago.

I have used Bookkeeping Management for the past 10 years for my taxes. David Elmore and staff do a great job. They are always prompt and professional in all dealings. I also use them through LPL Financial dealing with my investments. They are a very trustworthy business who has the customer's best interest in mind.

I have had nothing but positive experiences working with Bookkeeper.com. I originally needed help with a one-time project - it was a substantial workload on a tight timeline, and they went above and beyond not just in meeting the deadline, but in doing a thorough and exceptional job with the project itself (Whitney and Mariam are amazing!). They were responsive and professional throughout the entire process - and won over my business for the long-term. Their rates are also VERY reasonable. I'm not one to ty

WOW!!!! Finally, someone who knows what they?re doing and you don?t have to mortgage your house to pay them. Amanda is the best, I have never had to wait more than 5 mins to get a response from her and she?s super nice and so efficient. David Elmore also answers his email right away and goes above and beyond to do what?s best for you. I live in Richmond and if I had to drive there I would. I highly recommend this group.

I've been a client of David Elmore for years. In addition to completing my taxes, Mr. Elmore has provided me with financial advice that has proven to be invaluable. I strongly recommend Bookkeeping & Management Systems. They are truly excellent at what they do.

Bookkeeping & Management Systems is a highly professional and proficient accounting/tax/ and overall money management company. They are user friendly, client oriented, and have your best investment interest in mind. I've been their faithful customer for over 20 years.

Bookeeper has been great for my business! They get everything done in a timely matter, they are responsive whenever I have questions, and they are very friendly and polite. It's not only a time saver for me but they are also priced well, so I don't have to worry about the financial expenses as much.

Lacey, Kelly and Whitney at Bookkeeper.com have exceeded all of my expectations during a huge transitional moment for my organization. They have taken the reins with all of our payroll and tax needs and have been nothing but kind and understanding with all of my questions. They are quick to respond and an incredibly valuable resource for us.

Great customer service! It has been a wonderful experience working with Hannah Stanford from Bookkeeper.com She is knowledgeable, reliable, and very responsive in addressing my company's issues and concerns. I would highly recommend this service for all of your accounting needs.

?Bookkeeper has provided great customer service since I started payroll with them. Lacey has been great to work with, and has been very responsive and efficient.? Big THANKS from our team at Atmosphere Casting.

Great business to work with. My father has been with them since the business opened in 1996. Now I have the pleasure of working with these fine people now. Keep up the amazing work we really appreciate everything y?all have done for us.

I have been working with Bookkeeping and Management for over 10 years with my personal and business needs. They are awesome and I would highly recommend their services to anyone needing even the smallest amount of help. Courteous, professional, efficient and always helpful...you won't be disappointed.

I've been a client with Bookkeeper.com for three years now. They have been the most knowledgeable, friendly, and responsive group I have ever worked with. If you need someone to do your taxes, simple or complex; look no further.

I recommend them for all your accounting needs. Lindsey has especially been amazing to work with for our payroll.

David, Lindsey, and the entire staff at B&M are absolutely wonderful...they are always available for my questions, manage payroll and taxes effortlessly, and are truly invested in my financial interests. I would highly recommend them!

Above and beyond. Without going into too much detail, the service and professionalism that our shop has found with the people on bookkeeper.com has been amazing. It is also really nice to have everything you need for your financials at the touch of a keyboard. It's absolutely worth it!

The team at Bookkeeping and Management have always been helpful and attentive to our needs. We throw a lot at them and they handle it all quickly and professionally. Love working with them

David Elmore & his team at BKMS have been an important partner during the 15 years I have owned my business in virginia. With 5 locations and dozens of employees, I needed an accounting and payroll firm that could handle all of those back of the house tasks and allow me to focus on the customer. I would highly recommend this firm to any business that needs assitance with payroll, income tax, sales tax, audits or just good business advice.

The Bookkeeper.com service platform is a 'touch & go' system for handling our bi-weekly payroll processing! Lot's of great customer service got us self-sufficient --but they're still around when questions come up. Thanks for the great service Bookkeeper.com!

Bookkeeping & Management are fantastic! The staff is always friendly and quick to respond! They are always so knowledgeable and willing to help. Our company couldn't run successfully without them!

In an age when customer service seems less important (but is not!), Bookkeeping & Management Services always go above and beyond. They are thorough and quick. When I have questions or need more information they respond very quickly.

I started a business last year and I have had the best service with helping me get all the taxes and forms paid for the business and I also let them do my personal taxes as well . Great group of professional people.

Lacey has been wonderful to work with - she is always quick to respond, helpful, and makes complicated questions easy... I can't recommend her and the team at Bookkeeping & Management enough.

Professional. Friendly. High quality. I highly recommend.

Tom and Roxanne take excellent care of all my bookkeeping needs. Accurate, easy to work with and great with communication, Bookkeeper.com has been a life saver for our business.

They are a great team of people that have helped my business and my family succeed for more than 18 years. I highly recommend contacting them for everything from tax preparation to financial planning and many services in between.

I have been a client of Bookkeeping & Management Systems for many years, and over these more than 10 years the services provided could not have been completed more efficiently, professionally, timely, and courteously. I am so grateful for Dave Elmore and the staff. Thank you for taking such good care of me for so many years. You are all appreciated.

Lindsay Payne and Lacey Hughes at Bookkeeping and Management Systems maintains our payroll and payroll tax reporting and filing for our company. Their service, in addition to being exceptionally timely, accurate, and reliable consistently, is also a big lift from our shoulders in being able to depend on their service to provide this service, as well as answer any tax and personnel-related questions at will without any hesitation, and always with a pleasant, and professional demeanor. I know that there are

BKMS has provided skillful and personalized accounting and payroll services for our small business for over ten years! It provides such peace of mind to be in the hands of their responsive and capable team. Im thankful for their lasting positive impact in matters related to payroll, bookkeeping, and even organizational financial planning.

Bookkeeping and Management is fantastic to work with! They are knowledgeable, helpful, and quick to respond. Highly recommend for bookkeeping and payroll needs!

Wonderful, professional, accounting business. They know exactly what to do with my taxes which were complex. They are prompt, efficient and really take the time to work with you. Not only that they are really nice people to work with.

This business is amazing! All the employees are dedicated to serving your needs! Would recommend anyone to come for financial services.

Summer has been a great help to me starting a new small business! She has been patient and gracious with all of my questions!

We have appreciated their timely advice and help with all things related to church finances. A great resource to have in your pocket for those times where you don't know what is the best route to take to resolve issues.

Lacey and the rest of the staff provide Excellent service and are very knowledgeable. If any problems arise, they are resolved in a timely and efficient manner. would definitely recommend.

Very Professional, easy to work with, organized, and there fee was very reasonable for what I believe was a rather complicated tax situation as we both work independently and sometimes in other countries.. will definitely be using their services again with the coming tax year.

Lindsey Payne always keeps my monthly payroll up to date and she helps provide management tools that help me guide my small sign company! Thanks for the great service Lindsey!!

Bookkeeping Management (Lindsey & Nancy) are great to work with. They are professional and take care of all the things.

This company is amazing to work with! They are efficient and have outstanding attention to detail. This is who you need to trust for your payroll and bookkeeping needs.

They have handled our taxes for the past few years and we are very happy with the service. They make submitting the documents very easy, and they get things done quickly.

When I needed tax help, I was given Wes Kirtz's name. He and the staff at Bookkeeper are fast, efficient and super helpful. I would recommend their services to anyone looking for assistance with their finances.

Lindsey and Lacy at Bookkeeping and Management are always willing to go the extra mile to help a client. WFAC has been a satisfied customer for many years!

I use Bookkeeping Management for my business and personal bookkeeping, payroll, and Tax return. I can't say enough about this company. They're experts in accounting and are always there to answer your questions. I have been completely satisfied and would highly recommend Bookkeeping Management for all of your accounting needs.

I highly recommend!! There is a lot that is required with running a business. I was feeling overwhelmed until I found Bookkeeping and Management Systems. They make it simple, and get it done.

Bookkeeper.com has been an easy tool to learn and use in my role as church Treasurer, and I have had helpful and prompt responses to my questions. Would not hesitate to recommend it!

I have worked with bookkeeper.com for the last several months. They have helped streamline our bookkeeping needs. They are professional, responsive, and knowledgeable. Their service saves us 50% of what we use to spend on bookkeeping services!!!

The Bookkeeper Team has always gone the extra mile for me and my businesses ... I'm very grateful to have them in my corner ... If you are looking for professional tax and accounting help, this is your place!

Lindsey has been extremely helpful and responds to requests quickly and efficiently. She has been great to work with!!

Very pleased with how this company is managing my 401k. Now I?ve switched all my money management to them. I highly recommend Bookkeeper to anyone searching for a reputable money management company.

We have been with Bookkeeping and Management since 2011 - they are the best! - been a key part of our success - Ron Acorn - Dascom Americas

Friendly, knowledgeable staff for financial services including tax prep, payroll processing, financial advising, or any financial services requiring professional help.

I had a cleaning service for 20 years and they did all my books, taxes, reports professionally, - as one would expect.

Excellent service and great value! Mariam at Bookkeeper has done great job keeping our book updated and accurate timely. A great value at small cost!

We love working with Bookkeeping & Management Systems. They make payroll a breeze and are always there for us when we have questions.

Joy and the entire staff have always gone above and beyond. Extremely professional with a sincere kindnesses for their clients. I trust them completely and would never go anywhere else.

Bookkeeping and Management is top notch! We have been using their services for over 15 years now, and we wouldn't use anyone else.

I have been a customer of bookkeeper.com since 2019 and I have nothing but great things to say about their services. I highly recommend them for any company out there.

Bookkeeper has always treated my business and staff right and I have not had any problems!! Their staff has always been nice and got right to work when I have had any problems! Great bunch of people!!

Quick, efficient and reliable service for ten years! I am really pleased with their consistent efforts and quick turn around if anything I have needed!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

Skip to main Home Best CPA's Nearby Upgrade your plans English Avatar for Nico Bottema Welcome, Nico Bottema! Share Install the tag on your site to get access to all features, tools and the insights you need. It's fast and easy. Site ID: 6455700 Get started with the tag installation 1 Copy this code. 1 2 3 4 5 6 7 8 9 10 11 Copy code 2 Paste the code into the of every page where you want to track user behavior or collect feedback. 3 To make sure everything is ready, verify that your code was installed. Verify installation OTHER WAYS TO INSTALL Install with a team member’s help Install on a platform Install with a npm package Explore the demo Take a tour of the product with realistic data to explore. Explore demo site Common questions View all Course How do I install the tag? Collect session data for replays, heatmaps, and on-site surveys by installing a unique tag on your site. Ready to add it? Follow the instructions in this 15-minute course. Article How do I know if the tag is installed correctly? Article Will the tag slow down my site? Suggested for you Enable 2FA now Two-factor authentication (2FA) adds an additional layer of security to your account. Popular shortcuts title Feedback button Capture feedback in the wild by letting users share it at any point title Set up a Net Promoter Score® survey Measure long-term customer loyalty and happiness the tried-and-tested way. title Exit-intent survey Capture feedback before visitors leave and reduce your bounce rate Get started Interviews (new) Get real time feedback at critical times, thanks to easy, in-depth recruitment and analysis. Create project Finish your installation Surveys Feedback button Dashboard Invite team members Integrations