Cedars Business Services, LLC

Cedars Business Services, LLC

Reviews Summary

Most reviews praise the company's professionalism, patience, and helpfulness in resolving debts, with many highlighting empathetic and efficient service. Several collectors are commended for their kindness and clear communication. However, a few negative reviews accuse the company of unethical practices, harassment over disputed debts, and poor handling of disputes. Overall, positive experiences dominate, emphasizing respectful and solution-oriented interactions.

About This Listing

Who Can Work with a CPA?

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Small business owners needing bookkeeping, payroll, or tax compliance
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Anyone looking for year-round financial guidance and peace of mind

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Documentation Bring your most recent tax returns, income details, and any financial concerns
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Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

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Contact Information

Address

5230 Las Virgenes Rd Ste 210

Calabasas, California 91302

Hours

Sunday Closed
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday Closed

Customer Reviews

Victor was amazing and very considerate. He showed so much compassion towards my situation, Helped me get through the process of repayment smoothly! I greatly appreciate his concern and great customer service. Good luck to you Victor with everything!

I honestly thought I got a scam call when I first picked up. But the customer service rep that was assigned with my case, Uri, was patient and answered all my questions. They even gave me time to verify the debt with the original business before processing any payment. Overall, good customer service.

David was very helpful. Although they couldn't offer me any money off the entire balance due, and there was an 85.00 charge for using the CC option, David helped process the payment and ensure I had the correct documentation sent to my email to satisfy the credit agencies. He waited to ensure I received everything before ending the call. Much appreciated!

I worked with Zain of Cedars in my loan repayment. He was very gentle and ,kind and patient through out the process. He helped me set some personal financial goals which helped me clear my overdue loan with ease .

Had an awesome experience working with April to resolve my issue. A collection of $500 was placed on my credit report, April was professional and understanding, she was able to provide me the details of the collection and what I can do to get this collection resolved. Thank you again for your excellent customer service and fast response. Keep up the great work!!

I want to get another ticket just so I could hear from April again! She was amazing. I never enjoyed paying a fine more than this one...all due to April. I never met her personally, but I could tell she has a dazzling smile, and the kind of personality that could melt a mans heart!

I worked with Lauren and felt heard and understood throughout the long process of working with her and Medicare. She gave me support and accurate information. I appreciated her patience. She's definitely an asset to the company.

Uri helped me resolve an enigmatic problem. He certainly did everything possible to explain a mystery to me. I have no problem with Cedars Business Services. I do hope to never hear from their shabby client again.

Hello, This was my first in this situation (amongst many recent first that have had my faith tested and grown). I felt a bit of anxiety, but I sincerely believe I couldn't have been placed into a kinder set of hands. I also spoke with two more gentlemen before my case worker, Kane. He actually took the time to give me advice and possibly didn't know time for such a simple act could ease an anxiety that was coming from what I now with a clear mind know was without cause. He also spoke into me a word of trust

David was very helpful and patient in helping me resolve a debt. He guided me through their payment portal and made it very simple. Got it taken care of very quickly.

I contacted them last month about a collection they just reported to my credit report that was clearly a result of identity theft as I've never lived in the City they are reporting for a utility company. They admitted they had no documentation on it and send me documents to fill out. I promptly filled those out and contacted my local police department to file an identity theft report. All of which I sent to them last month and it's still reporting! This is a blatant violation of the FDCPA and I will be movi

Melvin is very helpful. He is helping me pay off my university debt. He is always on top of trying to contact me. Definitely recommend him in helping anyway pay off any debt. He is the one who mentioned I can do it in payments which was very helpful.

David was The most helpful collection person I have ever dealt with. He provided me information and was extremely pleasant to work with. He should manage. He makes the company look very well. This is professionalism.!!!!!

Axle Brown was very helpful in resolving an old water bill from a previous move almost a year ago. Had a good attitude and was efficient.

Uri was very helpful and patient today. He provided the best solutions and was willing to assist the whole time. He has very good customer service.

This company was incredibly helpful in finding a solution to my debt. The associate I spoke with, Uri, was very understanding of my situation and how it led to this debt.

Axel Brown was very helpful and patient, and is doing her best to try to resolve a problem in the account based on the city of Pisa, Italy, which is trying to bill me twice for a single hidden-camera alleged traffic infraction.

David is an amazing debt collector with full understanding of the difficulties people are facing. He spoke with empathy and find a level plain ground for understanding.

I have just had a very pleasant experience speaking with Scarlet. She was very professional and polite. Just made my day.

I received excellent customer service from URI Aleem on 2/20/2025! He answered all my questions and did an Awesome Job!

Zain was extremely helpful in resolving an issue I had, and it was compounded by having email correspondence written in Italian! Great employee!!! Jody

Scarlett helped me today and was so helpful. Give her a raise! She went above and beyond to help me settle my account.

Yuri was helpful! Very understanding and walked me through my balanced getting resolved

Uri was so helpful and guided me very kindly to resolve my issue. Great customer service!

This place is a scam. They sent me a bill for $700 for enrollment fee for a university that I graduated from almost 10 years ago. I tried to dispute it with them and asked them to send me documentation and they said they would email me but they never did. Also the debt does not show up in my collection credit report. This is a scam. Ignore these people or report them.

I recently had the pleasure of working with Tim from customer service, and I am incredibly impressed with his assistance. Tim was attentive, knowledgeable, and patient throughout the entire process. He listened carefully to my concerns and worked diligently to resolve my issue efficiently. His friendly demeanor and professional attitude made the experience smooth and stress-free. Tim's exceptional service exceeded my expectations, and I highly recommend him for anyone seeking excellent customer support. Tha

Zain provided excellent service! They were friendly, professional, and very helpful. I truly appreciate their support. Thank you!

Zain was outstanding. He wad not only respectful, but helped me get me my debt settled with no hassle.

Scarlett was amazing and very helpful helping me resolve my debt with them . She was very friendly and efficient.

My experience with Scarlet was very professional she was very polite and kind and her instruction was very ample and clear.

April Was extremely kind and helpful in showing me how to clear a debt by submitting proof of payment.

Albert is very knowledgeable and helpful with my situation If not for him I would be unsure of my debt. Thank you Albert.

This company is an unscrupulous den of confidence men. They try touse deception and trickery to force payment for fake debts. They will breach SETTLEMENT agreements. After sending cedar business service a certified dispute letter. The letter contained proof that the debt was not owed. Without investigation they posted a collection on my Transunion credit report. After confronting then with with their violation of the F.C.R.A.. I entered into a settlement agreement that they would have removed the collectio

Roy is amazing. He helped me yesterday with exceptional customer service. Thank you

Axel Brown did an amazing job and was very professional and walked me through the payment process.

Uri was the best. Extremely competent, friendly and efficient. A wonderful person to work with.

Uri was very helpful,i appreciated his patience,hesitation definitely a good one to the company.Thank you Uri.

I made a payment for my account over seas over in the beginning of November. I was told payment was sent to reinstate my account was sent 12/4. I am now being jerked around by both cedars and the account holder saying they have sent payment and them not receiving it. All this because I didn?t renew a subscription. I will be reporting the payment as fraud if this is not straightened out immediately. I have paid for a service that is being held by cedars and have not yet received it.

Uri has been very easy to work with and he will take care of you at a very professional level

This review is written acknowledge the excellent job the Avery Ali did in dealing with me over a debt that I did not know I had, related to an unpaid toll in Italy. She exhibited great tolerance and perseverance as she had to convince me that I owed the money and then had to help me figure out how to pay the debt. It was not easy, as I had to be convinced I owed the money and she kept at it as I got the address to her company incorrect. Her perseverance and even temper were appreciated and I rate her per

Uri helped me very much. He was polite and respectful.

I?m writing this review to thank Medric for his professionalism, kindness and patience. I was unaware of having a debt. Initially, I thought this was a scam call because I received a phone call from a different number. Medric was very patient with me and very professional in trying to explain where my debt came from and offered a resolution before it affected my credit score. Thank you again Medric for your professionalism and kindness!

Uri handled my call with professionalism and promptly gave me the details I was asking for.

Oscar from Cedar, helped me explain why I got a due to email and when I told him that I have already cleared it , he helped me clear out everything very promptly.

These guys constantly send emails regarding a debt they claim I owe for an account I don?t even have. Tried a CFPB complaint, and they still won?t do anything about it. Giving them one more chance before I reach out to an attorney.

Daniel was very kind about informing me about a debt I initially didn't know I owed. I couldn't pay it at the time, but he would politely follow up with me since I wanted to knock it out in one go. The process was simple: He emailed me a link to the payment portal and it was cleared instantly. Thank you for your patience, Daniel

Very polite and respectful agency - not the traditional aggressive culture of US debt collectors. I worked with Medric and he was honest, courteous, and professional and worked with me to get my issue resolved to the satisfaction of both sides. Helpful at every step.

Uri was able to help me resolve my issue and guided me on resolving the matter

I had the pleasure of working with victor. He was very kind and made sure to help resolve all my issues

David was awesome and helping me resolve my payment. He was professional.

Literally took my money and said my card was declined??? This is unacceptable. If I could I?d give this a 0 stars

Received excellent help from Zane in resolving my account. Very helpful and friendly

I had a very good experience working with Harvey, he expanded everything to me so I could understand why he was calling. He helped me to complete the required paperwork to take care of my problem. Harvey was very professional and friendly, he made me feel conformable working with him.

Cedars Business Services Has a Job to do Which Is to collect Outstanding dept. As always Theirs two sides to every story. In my case it wasn't the fact that a dept was owed, But in fact my concerns where About Procedures and conduct of Policy that I Questioned. To who the dept was owed to. Under the tutelage of Case manager Ruby, Mario Not only did his job. Not only did his job well. But went above and beyond To find closure. Mario's Patience, thoughtfulness, and dedication in Speaking to BOTH sides. We we

Daniel Naveed was so great with helping me on resolving the matter, he was responsive, flexible on helping me getting the right documents in order and changing the verbiage accordingly for fast credit repair, I would recommend connecting to him on resolving your debts, thank you!

Sebastian was very helpful and polite i think cadar business has great customer service

David was great. Helped me resolve my debt within minutes

Zain helped with my call today, did a great job and was very helpful!

Daniel. Super kind amd awesome helped me with a plan that works for my job. UPDATE- not Daniels fault or cedars fault but my carrier stopped working during the hurricane and I haven't been able to call them back to get my payment plan built. The first one I made I had to cancel as I am looking for a new job and have been scraping by with door dash so I did the 8 month payment plan. I just wanted to make sure the payment plan was confirmed and good to gok. Other than my carrier being stubborn no issues with

Brandon at Cedars was extremely helpful when I called to get some additional information. He was courteous and professional and was a pleasure to work with as I needed to understand the specifics of the collection. He provided me with exactly what I needed to know and made the process easy and efficient.

Representative Aden was super kind and handheld me through the entire process. Very professional, very patent, very kind

David was very helpful and understanding. A very good customer service.

Their staff were very rude in not acknowledging they had an errant debt. After confirming TWICE - on the phone on a threeway call - with Public Storage that they had bad debt, this debt collection agency kept justifying that I had to pay the debt. Their manager got on the phone and didn't read the notes only to keep asking for collection. ... now they're 'investigating' and ... well, stay away. If you have a debt to collect and don't care about ethics, humanity, TRUTH, or REALITY, this is the perfect co

I have really appreciated the collaboration with Mr. Jack Rivers, he is always available to help me when I encountered difficulties using the Cedars system. Thank you for your patience and support brings and his cooperation.

Ury the debt collector was very professional and patient while I paid my balance

Such a breath of relief to be debt free only made possible by the efforts from Ryan and Mike. These guys worked with me for days and went on to negotiate on my behalf. They also always kept communicating, answering my questions, on email and call at any time. I thought this would be a long process but in a couple of weeks we were done! Thank you so much!

Uri helped me resolve my debt very easily, thank you Uri!

Simon was a great help! He was so patient because I thought this was a scam at first. He waited for me to call the service that had sold my debt and waited patiently for 10 minutes. Explained the whole process and gave me peace of mind.

The rep I dealt with, Jack Rivers, was extremely helpful, supportive and ensured all details were clear ti me, he liased with the Bank for me and managed to arrange a very good set up for repayment and eventually a settlement figure, thank you for your help.

Talking with Trevor at this debt collection service was the most pleasant customer service interaction I can remember. We got the oversight cleared up and he was super respectful and kind.

Honesty and integrity. A long lost attribute that businesses don't practice anymore. However... Cedars still does. BRAVO!!

I originally thought that the collections emails I was reeiving from Cedars Business Services was a scam but when I called, Medric explained exactly what the debt was, how they got it, and how to resolve it. Although it had already hit my credit report as a collection account. Medric helped me resolve it and explained that the collection account would be removed from my credit report within 60 days. He was friendly, helpful and professional and while nobody likes dealing with stuff like this, it's nice to a

I received a letter in the mail from Cedars about a past due fine from a trip to Italy. The Italian police department had been sending the fine to the wrong address and so I did not receive the previous communications. Ryan, the Cedars employee I spoke with on the phone, informed me of the process to pay the fine and assured me that it would not get sent to collections and affect my credit score. He also promised that he would contact me again to inform me when the fine gets cleared with the collections age

I called to handle a debt and I spoke with agent A. Cemiller. He was amazing and helpful. He explained what really happened with my account and why I was placed in collections. I gave him my reference number and he was able to pull up all my information. I did not have to give him none of my personal information, including my social. Thank again Agent Cemiller I?m now debt free :)

Cedars Business Services and its international agents do not understand nor abide by Italian law which clearly states that if the driver is not notified of a traffic violation within 360 days the driver is not required to pay. Cedars is harassing individuals to pay violations that they are not responsible for?.big scam

Every Cedars Business Service employee that I talked to over time was polite, courteous, respectful and did their best to be clear and helpful. It wasn't until this afternoon, while speaking with Leo Hudson, that it became clear that there was a 2nd traffic violation ticket that needed to be paid and not just the1 that I already paid through another collection agency. Once that became clear, Leo kindly assisted me to complete the payment process and I received written confirmation that the payment was rece

I received 6 letters from Cedars Business Services(CBS) all in the same day in December 2023 stating that my former employer from 4 years ago filed a claim that I owed them money. One thing that was disturbing was that the there were no USPS postmarks on the envelope with just the preprinted ?business rate PRIORITY FIRST CLASS MAILl U.S. POSTAGE PAID? with no postal cancellation marks on ANY of the 6 envelopes I received that day. Two of the letters were dated August 16, 2022 and November 29th, 2023 !!! I

Had a great experience paying this debt with Mike Wajad. I needed some extra help concerning my account and Mike and his agent George worked diligently to make sure that my issue was resolved and that I was satisfied. Thanks again Mike and Heorge for all your hard work!

I want to express and share the gratitude to Mike Wajad, and his team at Cedar for actively finding a solution to my account. It was frustrating not knowing what to do but they gave me assurance that they would find a solution and have done just that! George, stayed on top of things keeping Mike informed and followed up with me. Thanks again. My family & I are truly grateful!!

These people report fake debt and will not tell you how and who you owe the amount to. It's sad that you cannot contact them to enquire about the situation.

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