Ciarlette & Robbins, L.L.P.

Ciarlette & Robbins, L.L.P.

Reviews Summary

The consensus highlights exceptional service, expertise, and responsiveness. Clients praise the team's professionalism, knowledge, and willingness to go above and beyond. Many note quick replies, clear communication, and personalized attention, making them feel valued. Long-term clients appreciate consistent quality, strategic advice, and reliability for both business and personal needs. The firm is highly recommended for its trustworthy, efficient, and supportive approach to accounting and tax services.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

19633 LaGrange Rd

Mokena, Illinois 60448

Hours

Sunday Closed
Monday 8AM-4:30PM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday Closed
Saturday Closed

Customer Reviews

We have been using Ciarlette and Robbins for over 15 years. We were seeking out a local small business for a tax advisor. We are so happy we set that first appointment with them so many years ago! Excellent and responsive tax preparation! Very knowledgeable and helpful in all respects. They always responds quickly to any questions! Even with moving out of the area, we still trust and continue a relationship with C&R LLP. I highly recommend! *If you are looking, stop here....you found a great CPA!

Ciarlette and Robbins is a great partner for our business or personal needs. Smart, creative and resourceful we have never been let down for our CPA and tax needs. You are well served to include them in your selection for a quality CPA and accounting firm. We've also used them for booking/staff-augmentation over the years which helped when we had that need immensely. Strategic planning is where we've gotten the most value over the years, which has gone above and beyond in value to our business.

This experience in working with the team of Ciarlette and Robbins for my taxes was efficient and supportive of all my tax needs. Their response and service during this busy time was exceptional, as well as the counsel they provide throughout the year. Grateful!

Working with Grant, Jodi, Steven, and their team has been fantastic. Top-notch service, accessibility, and expertise. They go above and beyond to get my questions answered and position me and my business for success.

Ciarlette & Robbins are very professional and on top of things! This has been evident over the years of representing my business but especially when I closed down the business and sold multiple properties. C & R kept all things orderly and simple for me to track. I highly recommend their services!

Ciarlette & Robbins has been taking care of my company and personal accounting needs for over 10 years. With long business relationships, many times complacency enters the mix. Not with C&R. Ciarlette & Robbins, and I mean the entire firm, treat us like we're the new client needing special attention. That's just the way they run their business and the way they treat and appreciate each and every client. C&R provides outstanding customer service and I would highly recommend their services.

We are so thankful for Steve and his team. They have been so helpful and patient with us in dealing with both our business and personal taxes. Everyone that we have dealt with has been wonderful! Steve has always made himself available to any and all questions we have had. We value his knowledge and expertise.

Lauren! Ask for Lauren! She has been helping us with our taxes since 2021. We use to do TurboTax prior and then tried HR block for 2020. We barely got anything back and I knew something was off. The time, care and detailed attention Lauren gave to our family taxes was out of this world!

Steve Robbins has provided both personal and trust tax preparation services to me for many years. He is very responsive regarding any questions I have, or guidance I am seeking. He listens patiently, seeks to understand the issue at hand, and communicates in terms that are easily understood. The entire office is staffed by true professionals.

Grant Garza and his team are simply fantastic! I have used Grant for a couple years now and he is by far the best - very quick and always available to answer any questions you may have. Grant is trustworthy, professional and knowledgeable. Highly recommend!

I have worked with several members of the Ciarlette and Robbins team. They are all very knowledgeable, responsible, personable and they reply to all my inquiries quickly! I would recommend them easily to anyone that needs an accounting team.

I have used this firm for several years. They have provided sound advice on many occasions. Each and every year both business and personal taxes have been prepared efficiently and accurately. This year (2022) is no exception!

I have worked with them for a number of years and have been very happy with their service. Steve, Lauren, and the rest of the team are great!

I have been using C&R for several years...their service is wonderful..they answer all my questions promptly...I will keep using them in years to come.

C & R have been doing my corporate and personal returns for almost 20 years, and I highly recommend them.

Grant and the team are fantastic to work with. They are prompt and very knowledgeable. I would highly recommend them!

They are the BEST! I am very happy With the services, very friendly and professional Definitely coming back.

It?s the professionalism, willingness to teach & share information & kindness for me! Best accountants & tax/money management team I could?ve dreamt of. Thank you!!

Steve is capable, experienced and very responsive.

Excellent people!, Excellent service!!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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