*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*
If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.
*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*
*Tip: Organize your documents in advance to save time and ensure accuracy.*
*Note: Preparation helps you make the most of your CPA’s expertise.*
*Note: Every CPA is different — take time to find one who fits your goals and style.*
1925 Central Ave
Billings, Montana 59102
Colleen has been our accountant for approximately 20 years. She is absolutely the best! Everyone within the office is exceptional! Starting with the individuals that work the front desk all the way to the back offices! In a modern time, it is difficult to find anyone that does what they say they will do! The entire team at Colleen Black and Company are rockstars! I would not consider taking my business elsewhere, highly recommend this company for any personal or business tax/accounting needs. You will not b
We recently received a letter from Connor informing us that he could no longer continue providing accounting services for us. This decision was largely influenced by our consistent tardiness in submitting the required documents and paperwork. Regrettably, there were numerous instances when our submissions were significantly delayed. I spoke with Connor over the phone a few days prior but he did not say anything. His verbal communication is horrible. Our attempts to communicate with him prior to this convers
Colleen was extremely professional, informative, and charismatic. Her front desk was awesome and extremely personable as well. This is my first time getting my taxes professionally done and she had me in and out in 15 mins. If you're on the fence about choosing this place, give it a shot you won't regret it.
Colleen has been doing my taxes for 18 years! She's extremely knowledgable and her staff are always friendly and professional. She makes a stressful task manageable and with her tax planning for the next year there aren't any surprises come tax time. 5 stars for sure!
The lady who did my taxes was fast and easy to work with. I pre paid 1000.00 and received a bill for 805.00. When I called she said she would have to find the pre paid money and treated me as if I was lying. She called back stating she did indeed find it but that she did not know how to refund the over payment of 195.00. She never called back or apologized for losing 1000.00.
Tried 4 phone calls to make an appointment with no luck. I even sent them a message and finally receptionist called me back and said she passed my name and number on to somebody else... Still waiting for a call back. I understand it's tax time... But when they tell you to call back after March 15th three times....then you call back and they tell you to call back after April 15th.... Was highly recommended but apparently not a good fit.
Excellent service, they were quick to schedule me in and Mark was great to work with.
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.