Collins Accounting & Tax Service

Collins Accounting & Tax Service

Reviews Summary

Overwhelmingly positive reviews highlight exceptional service, professionalism, and friendliness, with many long-term clients praising accuracy, efficiency, and personalized care. Most appreciate promptness, clear communication, and fair pricing. A few negative experiences cite poor communication, unexpected fees, and disorganization, but these are rare exceptions. The consensus is highly favorable, with strong recommendations for reliable tax services.

About This Listing

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Estate and Trust Tax
International Tax
Small Businesses
Individual Taxpayers
Non-profits
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Estate and Trust Tax
International Tax
Small Businesses
Individual Taxpayers
Non-profits
QuickBooks

Contact Information

Address

3352 Dean Rd

Lambertville, Michigan 48144

Hours

Monday 9AM-8PM
Tuesday 9AM-5PM
Wednesday 9AM-4PM
Thursday 9AM-4PM
Friday Closed
Saturday Closed
Sunday Closed

Customer Reviews

It's okay. They just prep taxes i specifically asked 2 years ago when I sold a house and I have a superlate model I run I wanted to meet in person. But they didn't listen just had me pay 350$ for a simple return as a jeep worker and I know beezer they told me I had to bring in the slip to get my 50$ off well jokes on them I won't use them again I guess ya build a name just to not do what a customer asks and then belittle like I'm sorry the w2 is from jeep why should I have to bring the slip in ya being pet

I've been using Collins Accounting & Tax Service for years now. Laura is awesome! The entire staff is polite and welcoming! They make doing taxes as painless as possible!

We used these guys for 15 years but last year we were not to thrilled but decided to give them another chance. That was a mistake. I called to ask the price and what they told me is not what they charged me. I asked questions about it like I think anyone would. I asked in a normal tone like anyone would. It would not of been a big deal until the lady seriously flipped her switch .Nikki who?s done our taxes for years got a serious attitude. We were kind of taken back. She actually said is there going to be a

Very friendly efficient service. We appreciate the expertise that saved us money instead of having to pay. Highly recommend!

Received tax results in just a few days, which compares favorably to other local independent tax preparers. Service not inexpensive, even for a relatively simple return. Have never had a return challenged, so assume so audit checking software used, similar to canned tax programs.

On point as usual! It feels great to have an accountant you can trust that goes above and beyond for the customer.

My husband & I have been using Collins Accounting (Laura) for years! They are professional, knowledgeable, reliable, and always have a joyful demeanor when you talk with anyone from their office! We have always been very happy with all of the work & advice they provide! We have moved to NC & they still are the ones we use ?. They have made using their services even across states so convenient!!! Whenever we have a tax question, Laura is our first phone call ! We highly recommend them !

It was great been a customer for years ,they always take care of us !!

My husband and I have been going to Collins Accounting & Tax Services for years now. We found them by chance in the Bedford Press which highlighted a story about the business. Highly recommend their services as they are very vigilant in getting it right. We appreciate the professional way but the kindness Sherrie McCormick shows us every year makes us smile. They have a great group of people there. Truly..

I absolutely love Collins Accounting & Tax Service. They make everything easy & Im not confused. They answered all my questions and Nicole was very nice & very efficient . Everyone in the company is very helpful. I will never go anywhere else for my tax needs . A special thank you to Nicole for helping my brother & I navigate through my moms taxes .

So here's the deal: this place gets great reviews. That's precisely why I picked them. However, they royally screwed up my taxes last year. Bad. And to boot, when I took my taxes in last year, it took them SIX WEEKS to do them, to the point that I was literally one day away from just going there to get my paperwork to go file with another company. I'm by no means an accountant, but it's pretty obvious to me once my new accountant explained everything to me that Collins made a huge error when filing for me l

Collins Accounting does a great job. We have been using their service for several years and they don?t disappoint. The staff is friendly and professional. They get your taxes prepared in a timely manner. Also, they throughly double check everything before finalizing it. I would recommend and have recommended their service to others.

We have been going to Collins &Associates for years. It is so worth the drive. Laura and her team do a awesome job in a timely manner. She will answer questions and meet with you to easy any concerns. THANK YOU LAURA

I've been using Collins Accounting and Tax Services for about 5 years now and will continue to do so. They have a friendly group of people, are easy to work with, and I have not had any issues with my taxes while using them. They are knowledgeable and professional. Highly recommend.

Laura and her team were friendly, knowledgeable, thorough, and fast! We were referred from our previous tax accountant and are very happy with their service.

The team at Collins accounting is first rate. They are prompt, friendly, and even have candies in the office completely free of charge. It?s awesome. I cannot recommend them enough, they are the only people I trust to deal with the IRS on my behalf.

Very professional & extremely helpful with all the Information that they give you, also great at answering your questions in a timely manner. Very friendly, warm, & happy environment. My wife & I have been getting our taxes done here for years & we can personally say that they are the best that we've ever been to, my family & I will continue to use their services in the future.

Laura Collins has been doing my taxes for 20 years or more. The business has grown, but one thing hasn't changed...the same consistent, exceptional home town customer service every one in this community has come to rely on! You are never a client. You are an important person that needs a reliable and accurate service done. I love that I sit in front of Laura and she walks you through your return, takes the time to answer any questions you have and you leave the office knowing what to expect on your retu

Tax season can be a stressful time for many reasons. Collins Accounting & Tax Service was friendly and professional, getting our taxes done quickly and keeping us informed along the way. This was our first experience with Collins and we are very happy with how things went. We will be using them going forward.

This was my first time using Collins tax preparer and right from the start I found them to be friendly, professional, and reasonably priced. I was very happy with the way I was treated. I will continue using Collins in the future.

We have been going here for a few years now. They always accommodate our schedule. They are quick during each appointment. They call to remind us about our appointments, which is much more personal.

We have been with Collins Accounting & Tax Service for a couple years now and we look forward to getting our taxes done every year. They are always quick, friendly and easy to work with.

Love this place. Laura is not only thorough but helps you get back everything you?re entitled to. Everyone that works there are Very friendly, always a smile and very fair in costs. I always recommend her when people are looking for tax preparation

We dropped off after April 1st and were informed that we may have to have an extension filed. My bad?I knew we had to pay and didn?t want to pay early. However they worked it and got ours done before the deadline so we had no penalty. Thank you for working that hard for your clients.

Excellent service. Done in a very timely manner. The staff is so friendly and professional. Love everything about my experience with Collins and Associates!

TLDR: I am astounded at how poor her communication is, and I'm incredibly upset at her misrepresentation of how quickly she can work. She new from our initial consult that we are not the average return. As the professional, it is HER responsibility to adequately represent what kind of time period we should expect and to be available to answer questions that we have. The only conclusion that I can come to, is that she filed an extension because it was convenient and then pushed us to bottom of her stack, ine

We?ve used Nicole for over 12 years. Always professional, timely, and insures that we understand our taxes/forms. We?d highly recommend Collins Taxes.

Friendly, welcoming, detailed, knowledgeable, expert advice, easy to work with, clear to understand the process, kind and wonderful to work with!! Would recommend all day, everyday!! Thank you Collins for your excellent professional and courteous services!!!

We?ve used Nicole for several years- she?s great! Easy to get in for an appt. Friendly and informative- excellent at what they do!

Laura and her TEAM did a fantastic job assisting me with my tax work. They are incredibly customer centric. I highly recommend them!

1word Awesomeness I never knew that 1 building could hold so many incredible people. There very awesome at what they do. Thank you tt

Hi, I was just at Collins Tax Services this afternoon, March 22, 2017. I have always had a great experience. Nicole is knowledgeable, compassionate and professional. I appreciate their handling this "headache" for me.

1st year dealing with them and couldn?t be happier. Knowledgeable and friendly. Answered all my questions and turned everything around quickly. Definitely will be back!

Very professional and the turn around was extremely fast. Got our papers to sign and send in 2 days after dropping off. We will be back. Thanks

I got my taxes done there two times and the last time was two tax seasons ago and I went there a week before they were due and had to get back to them about one thing and they had a week to put in the amount and they didn?t do it and automatically extended my taxes which I had to pay a big penalty with the IRS for the the months and just trying to get ahold of someone because they close the doors without notice so I drove two times for 25-30 minutes each way because they decided they wanted to close the doo

Great experience with Collins!! They were patient with us with all our questions, knowledgeable, and efficient! Highly recommend!!

Laura makes that dreaded time a bearable time . She works with you to maximize your return and is very knowledgeable. Always a comfortable experience.

Very professional, friendly and prompt. No wait for our scheduled appointment. Taxes were done when promised. Highly recommend.

Laura and her team have always taken great care of us! We trust their company to do our taxes and have been using them for many years!!

Wonderful service. My wife and I have been coming here for over a decade to get our taxes done. Don't see us going anywhere else.

Have been using Collins Accounting & tax for many years now and have always received outstanding service and communication. They are very helpful, friendly and professional and I would recommend their services.

They were wonderful and got us in last minute but the cost for what we needed done was a bit high, imo. Otherwise, very good.

Service is excellent!!... Very nice people to work with...and fast! Definitely would recommend!

Have always done my own taxes but started a new business in Temperance so wanted professional help/guidance. They are very helpful and professional. Would recommend if a new business owner

I think they are over priced it cost me 205.00 for short form that took them less than 5 minutes to do and that was with a 15.00 coupon , I don?t plan on going back.

I am very pleased with the service I received. Everyone was pleasant, helpful and answered questions. I will definitely recommend your services.

Awesome staff! Always polite and courteous. They always have my taxes done in a timely manner.

We?ve been with Collins Accounting Service for more than 12 years and she always does a great job! Thank you Laura!

Thank you. Fast and efficient. Very personable and friendly. I do refer anyone who needs tax support to come to your business!

Very happy with there service

The ladies are professional and kind. I didn?t have any issues. Very informative and reliable. I will continue to come here.

I've been using this tax service for years and have always been happy with their service. They are prompt and courteous

Went in January to meet with Laura, gave her all my information to do quarterly payments for self emoloyment, was directed to call the first of April to give her info, called on the 1st, gave Laura all my tax information, and said she was going to call me on how much I owe. Never recieved a call back from her. I called late May to make sure everything was ok, and she claims I never called her back after 1st initial meeting. Very disorganized, and very upset that I was never notified, and my quaterly taxes w

Best tax accounting service ever had and they are professional and very quick getting my taxes done. They answered all my questions and I would recommend the service to all my friends.

Very professional and recieved my taxes in a timely manner. Have been going here for years with never any problems. Keep up the good work.

They are very knowledgeable and efficient. Collins has been doing our tax returns for 15 years.

Laura did a great job..She was able to answer all my questions and had our taxes ready to file the next day

Collins tax service has been nothing but fantastic to me over the last 5 years of going there. Best tax service I've ever used by far!

Very professional and answer all questions my 3rd year taking my taxes to them never had a problem would highly recommend ??

Referred there by a friend and was not impressed. Not very friendly accountant. Did my taxes in about 5 minutes without seeming to take their time and then charged me $300. Will not go back.

We love Collins Tax! Fast, accurate and feels great to support such a wonderful local business.

Excellent service as always! Been using them for a few years now and will continue to do so!

Everyone was pleasant and the turn around time is usually only a few days. I would recommend them.

Dropped off taxes and they were done in less than a week, very happy with communication and response time

Me and my wife filed our taxes here for the past 4 years everything goes well for the most part for the 2021 tax year we filed and the lady said we owe 5000 so we said ok when we went back to sign they told us we owed 7200 when we inquired how it went up she lied and said she told us it was 7200 she couldn?t even remember us when we came in the second time but yet still she remember telling us it was 7200 anyway we will not be filing their anymore that?s the last business they are getting from us .

Quick,easy,stress free,customer friendly,reasonable priced. See you next year.

Very helpful snd friendly staff. This place came recommended by a good friend. I definitely will return.

Always great service. Very friendly and helpful. Fair prices

Very informative and efficient. We will definitely use Collins again.

Great place !! Very knowledgeable And personable. I would highly recommend them !!

The tax accountants at Collins are very proficient and personable. My go to place for all of my tax needs..

Very professional and knowledgeable. Turn around time was great

Reasonable pricing with quick turnaround time. Great staff.

Very professional, knowledgeable, on-time with appointments, friendly, and convenient!

Very professional always honest and there for us great team. Saved us a ton of money.

Friendly, affordable mom and pop type service

Very friendly, considerate of your time, makes tax season very easy

The preview of my taxesvwas very fast. The accountant was very courteous and explained everything.

Great fast friendly and reliable service!

I have been a client for several years, would recommend them to any and everyone! All staff is prompt and professional.

Very nice people! Everything is always simple and efficient!

Very friendly, easy to communicate with and very accommodating.

Professional, fast, and easy to deal with. Very happy

Always informative, professional & timely. Friendly staff!

Timely delivery of our taxes and always friendly experience

Good people knowledgeable highly recommended clean facility

Efficient and easy. I will be back next year. Lord willing. Thanks.

Professional, accurate and a great group of people.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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