Credit Consulting Services

Credit Consulting Services

Reviews Summary

The reviews overwhelmingly praise the customer service team for their professionalism, kindness, and patience. Many highlight the representatives' ability to provide clear explanations, advocate for customers, and offer helpful solutions during difficult situations. A few negative reviews mention billing inaccuracies or lack of follow-up, but most express deep appreciation for the supportive and understanding approach of the staff. The consensus is highly positive, with frequent mentions of exceptional service and gratitude for the team's efforts.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

201 John St E

Salinas, California 93901

Hours

Sunday Closed
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday Closed

Customer Reviews

Credit Consulting Services was incredibly helpful and professional. They took the time to understand the situation and gave honest, practical advice rather than trying to upsell unnecessary services. It's clear they genuinely care about helping landlords navigate difficult situations. Highly recommend to anyone looking for trustworthy and knowledgeable support.

I called in without an appointment and was immediately put through the owner, Rodney Meeks. I had a fairly complex question and Rodney took his time to listen, and eventually even share his own personal history of a similar nature. He gave me precise advice loaded with not just his personal experience but with facts. He was A plus. No salesmanship, no ego. Just helpful. He didn't even accept payment. How can I help you, I asked. "Just spread the word that we are good people" so I decided to do that

Isaiah was very friendly and helpful and answered all my questions. He took the time to get me the information I needed and he was very patient with all of my questions. I hope to work with him again. Thank you Isaiah!

Elizabeth Mora helped me today. She gave amazing service and was so so kind and professional. She is extremely knowledgeable and took the time to give me a detailed explanation of my account balances. She is exceptional and it's refreshing to deal with someone so calm and reassuring during this time..thank you Ms Mora

The call today I had with Elizabeth Mora I appreciate so much she was very nice and helped me get better understanding of what I needed to do. Thank you so much we definitely need more people like you !

Isaiah was very Professional and Helpful He answered all my questions and quickly took care of my needs. Trini on the other hand was rude and aggressive on the First Call. Thank you CCS.

I had a great experience working with Credit Consulting Services, and I want to give a special shout-out to Jesse for his outstanding support. Jesse was professional, patient, and incredibly knowledgeable throughout the entire process

Polite, quick and hassle free. I was very happy with Elizabeth Mora on my recent call to make payment. She only asked a couple of questions to find my account and was ready to take my payment immediately. Also, she was very helpful and patiently shared the information and steps I would need to make future payments online. It was nice to have a 'service' company actually provide great service!

i do not remember the woman who helped me out today unfortunately, but she was so professional, good communication. Good service overall

Isaiah provided excellent customer service, which is a hard thing to come by these days. He was extremely helpful and knowledgeable in processing my tricky payment. Working with a debt collector is never pleasant, but he was such a professional and customer service oriented that the experience was seamless.

I was helped by Elizabeth Mora and she was a wonderful help to me especially me being in the conditions I'm in she's a great asset to your company ide love to have her help me again.

Isaiah Montana assisted me with resolving a couple of items that i needed to clear up. He was pleasant, efficient and had a warm tone that made the overall experience great. I received the receipts immediately and he is also going the extra step to contact the doctors client services area to confirm payment in order for me to schedule my next appointment. Thank you Isaiah for your wonderful customer service!!

Isaiah was most helpful and caring under difficult circumstances. He went out of his way to make certain I had a plan that worked for me and my situation. I highly recommend Isaiah in his endeavors - with much appreciation.

I had a great experience working with Priscila Castillo at Credit Consulting Services! She was incredibly professional, patient, and knowledgeable, helping me navigate my credit collection case with ease. Priscila took the time to explain everything clearly and provided practical solutions tailored to my situation. Her excellent customer service turned what could have been a stressful process into a smooth and manageable experience. I truly appreciate her assistance and highly recommend Credit Consulting Se

Maria was very helpful and polite. I appreciate the way she spoke with me to make sure I understood what I was paying for. I hope that everyone she talks to has the same experience.

I am writing to express my appreciation for the outstanding assistance I received from Isaiah. He handled an important matter with professionalism, efficiency, and courtesy, ensuring a smooth and satisfactory resolution. Please extend my gratitude to Isaiah for his excellent service. His efforts reflect highly on your team. RD

Elizabeth mora was so helpful and kind. She took the time to ensure that I had all the info that was needed. Great job thank you. Your kindness goes a long ways.

Great experience overall with Javier. He has been very supportive and has helped me understand each opened account I have to ensure accuracy, visibility and no confusion with the interest and overall totals. Javier is well experienced and knowledgeable in his field. I appreciate the customer services and professionalism. I have not always been supported by the agents in Salinas and Javier has changed my outlook to the Salinas branch.

Javier has been so understand and patient with my account. His communication has been good with answering all my questions regarding my account. I was able to take care of my balance. I would highly recommend talking to him, he was respectful and really did advocate for me. My case was a little difficult but he was able to help me figure it out.

Elizabeth Mora is such a great help, she made this process and experience very pleasant!

Amy B. was SUPER helpful. Great customer service. She was able to answer all my questions.

Isaiah was a huge help in giving me options for my payment, and I am truly thankful for his help in this. Thank you for having kind and understanding employees in such difficult situations.

My customer service with Jesse was very pleasant. He was very helpful and quick with the transaction. It was a pleasure paying my bill.

I had questions concerning collecting from customers. They were very helpful and provided some great tips.

Isaiah was so helpful, professional and kind. Thanks Isaiah, they are very lucky to have you as an employee.??

Elizabeth Mora was an amazing help with my situation and we were able to get my issue resolved quickly and efficiently. She had great customer service.

Javier Gomez was awesome!!! he was understanding and patient with my account. He answered all my questions regarding my account. I would highly recommend talking to him, he was respectful and really did advocate for me. !!! thank you Javier

Javier Gomez provided excellent customer service. He is very patient, calm, and thorough with the process and when answering questions. I appreciated how respectful he was and overall very helpful.

Customer Service Agent Maggie was thorough with explaining things to me and helped me through the process

Isaiah was very nice and helpful. He was very professional in every way. I recommend him if you call credit consulting services. Carolina Smith

Isiah was extremely helpful in getting me out of collections. He has great personality and best of all he listens and understands your concerns.

Elizabeth Mora treated me like a human and not just a number. She was helpful, clear in her descriptions and offered kind words. This sort of experience makes me want to pay my bills.

I have worked directly with Elizabeth Mora, she has been so kind and informative through this process. Debt collection is an uncomfortable circumstance and although my situation was unfairly turned over to collections Ms. Mora has been more than helpful in navigating me through this process as I pay off my debt.

Called ccs snd spoke Percilla Castillo CSR and she helped.me to understand and process my payment without feeling like I was bullied like collectors. He professionalism and and attention to my questions and concerns were easily addressed. I ended our conversation feeling like I was dealing with a average bill payment and not a collection. Sometimes in life we need understanding and support ending my call with Percilla made me feel good. Thank You,

Credit consulting services Salinas Ca office has excellent customer service my person of contact was Elizabeth Mora Has the knowledge and experience to help customers and help resolve any issues with their accounts she will work with you to resolve and get you out of collections.

Ms Mora was so helpful and great to work with . Sh e needs a raise.

I want to Thank Javier Gomez for his attentivness of taking care of my matter. I was shocked at how fast and aggresive he was on closing a wrongful account that had been sent to his office .His Manager and javier made sure to call me and let me know the whole time what was going on . Once again Javier Thank you for your great customer service .

I spoke with Javier Gomez today regarding a collection letter I received from an oral surgeon?s office. Javier was extremely helpful and kind, assisting me in adjusting the amount I owed, which was the result of an internal error at the oral surgeon?s office. I believe the issue stemmed from the incompetence of their front office staff, which led to me being sent to collections. Despite only owing less than $100, the office continued to send me bills for over $380. Thankfully, with Javier?s help, the matte

Jesse D. was very professional, helpful and assured me that no changes were made to my dad?s payment plan.

Very informative and made me feel better about paying off my account. Less worry and working with me to settle my bill Thanks to Miss Mora great customer service

Thank you so much Javier Gomez, for taking the time to help me out with this account. Your patience, understanding and kindness was greatly appreciated! We definitely need more people like you! Thank you again : )

Elizabeth Mora was an awesome representative. Sweet and pleasant.

I have been working with Elizabeth Mora concerning the account of one of my clients. She is very pleasant to work with and very competent and persistent.

Highly recommend. Ask for Rodney, he's the best.

Miss Mora is amazing! She did so good and was such an effortless process helping me get a medical bill situated!

Super easy to make payments and work with Isaiah. Talking about payment plans and working out a plan was a breeze and not stressful at all.

Javier G. was very kind and patient while working with me. He made me feel very comfortable and did his best to insure I was getting all the information needed.

Javier Gomez helped me out big time. I was treated so poorly by Hazel Hawkins while attempting to pay my bill in full. They sent me over to this collections agency which I expected to make my experience worse, just Javier actually helped me more than I could have foreseen.

Jesse was super helpful and walked me through everything! I had a pleasant conversation for it being hopefully the only time doing it!

Staff are always very helpful when I contact them. I spoke to Priscilla today who was very nice and professional. Thank you Credit Consulting Services!

Javier Gomez customer service was excellent. His was courteous, answer all my questions completely and throughly. Thank you Javier.

I'll give them 3 stars. Why? Because they only care about collecting and even though they let you talk, they just like ?oh, ok, do you want to make a payment??. Apparently, I had an account with them because their client wouldn't talk to me about a balance from 2020. So, when CCS contacted me, I was surprised, but I did my part investigating what the balance was about, if the full amount was mine or not, and why was they reason it was unpaid until 2024. CCS basically told me it was my full responsibility an

Aime Veranl is the best!! She took the best care of me over the phone with my payments and reassurance

Great help from the people on the line, Isaiah especially has been a big help for me. Much appreciated

The service was wonderful, very quick and efficient! I spoke to Elizabeth Mora today & she was very lovely & helpful!

I called to pay an overdue acct for my son, Elizabeth Mora was very kind and helpful and answered all my concerns.

Javier Gomez was an extreme pleasure to work with. Made the phone call very comfortable and pleasant. Thanks Javier!

Javier was the most polite and helpful man. He is very helpful and understanding of your situation. I would recommend you speak to him.

CCS has been great to work with and very efficient. They have been very responsive and proactive which is a must in this business.

Isaiah was very patient and understanding making my experience more manageable.

Javier was very patient...no overt pressure to hurry up and get things paid. Good interaction and I look forward to dealing with him again

Credit Consulting Services is so great to work with. Priscila was so helpful and made the entire process flow with ease.

Isaiah very courteous and patient with me. Never felt pressured and didn't receive annoying calls everyday like other companies. Thank you

Amy Bernal assisted me. She was patient and professional and helpful.

Javier was beyond wonderful and helpful. He is very understanding and goes above and beyond to help. Thank you Javier you are truly appreciated.

Great service made it really easy to set up payments answered all questions.

I gave 5 star because Rodney responded to my email quickly and set up a call to answer all my questions. He gave me advice and did not force his business on to me. I appreciate the time and effort he provided without any fees.

Priscilla, was very helpful, made this transaction very simple. And kind and respectful. Ty

Very good customer service and did well to minimize damage of the current situation.

Nuvia Ortiz was great at helping solve my issues.

I had medical debt turned over to this company, and boy am I glad it did. They helped me set up payment plans according to what I could pay. Plus each member that helped me along the way was knowledgeable, and courteous. I hope not to end up here again but if I do I'm in good hands.

Isaiah is amazing to work with!

Javier was really helpful. Made my payment run smooth and very knowledgeable!

Priscilla Was Very Helpful & Assisted me quickly. Thank You!

Friendly, helpful and my representative was able to work with me. Really appreciate your help Javier Gomez!!

Isaiah was professional and answered all questions.

I felt welcomed they helped me a lot. Javier helped me out during the process.

Elizabeth Mores was amazing! Very personable and helpful.

Isaiah was super helpful. Great to work with.

Had the best experience with Javier Gomez was very understandable and great customer service.

Elizabeth Mora 5 stars thank you so much with helping me. Really friendly thank you

Awful company, I've tried to work with them several times over the last couple years and they've done nothing. Given me an inaccurate bill and expect me to pay 2 years of interest when they are the ones who ignore my calls and requests. I'd been requesting they give me a statement of the bill for 2 years, never got one. Finally, I try emailing them, legit received it in a week and I'm convinced it's because they knew I'd have proof doing it over email that I requested it. I've tried to work it out with them

Elizabeth Mora is very nice and always willing to help.

Javier was excellent in helping me out with my payment plan

Elizabeth Mora was super helpful and accommodating!

Fast and easy. Thank you to Amy for her assistance.

Elizabeth Mora was very helpful and professional.

credit consulting is very helpful and Elizabeth Mora has always been awesome to work with

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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