Credit.org

Credit.org

Reviews Summary

The reviews consistently highlight excellent customer service, with counselors described as knowledgeable, professional, and friendly. Many praise the clear explanations, thoroughness, and patience of the staff, making complex financial topics easy to understand. The process is frequently noted as quick, efficient, and informative, with several reviewers mentioning feeling reassured or relieved after sessions. While most ratings are 5 stars, a few 4-star reviews still commend the helpfulness and clarity of the guidance. The overall sentiment is highly positive, with many recommending the service to others.

About This Listing

Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Financial Advisory
Small Businesses
Individual Taxpayers
QuickBooks
GAAP Compliance

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Financial Advisory
Small Businesses
Individual Taxpayers
QuickBooks
GAAP Compliance

Contact Information

Address

1450 Iowa Ave Suite 200

Riverside, California 92507

Hours

Sunday Closed
Monday 6AM-6PM
Tuesday 6AM-6PM
Wednesday 6AM-6PM
Thursday 6AM-6PM
Friday 6AM-6PM
Saturday 8AM-12:30PM

Customer Reviews

I highly recommend this service. It took approximately an hour, as promised. Every detail was covered, and there was little need for questions since the coach covered every aspect of the program. Additionally, other organizations were booked for months or had few coaches available. Not this organization, they were timely, and many appointments were available within a few days of calling with flexible times.

Exceptional service and the counselor that I dealt with was Jannet. She was very good. She explained everything very thoroughly and answered all of my questions. Exceptional and highly recommended.

Person who assisted me was very polite, considerate and knowledgeable. Was a pleasure working with him and all my questions were answered. Very easy and simple.

Vanessa (Riverside, CA) was kind, professional, knowledgeable, and very genuine. Highly recommend ? she helped me so much!

If you have prepared for your counseling prior to appointment it is very simple. My counselor was well spoken, easy to follow and thorough. I was a bit worried that I would not be able to provide information in a timely manner. I was immediately calmed when the session began. This was due to my counselor Brenda. Thank You

Donna was very knowledgeable, expressing over 40 years of experience. Fully free and just answered all my questions and gave me the necessary advice. Soft pull of the credit report (Experian) I was able to follow a long with her as she patiently answered all my questions and gathered the complete picture.

Was able to ask all as many questions and was treated with kindness and respect. Would recommend this service to everyone.

Everything is fine with the service they provide and I could only thank them, it is a financial institution that provides help for the purchase of houses with a very positive impact on society. Offering accessible financial aid, financial education advice and assistance programs to banking institutions, facilitating access to homeownership, it is a fundamental pillar for the stability and security of our families. Additionally, they support economic growth by stimulating the real estate sector and can con

My counselor, Maria, was extremely friendly, knowledgeable, helpful and took her time with me. She listened to my situation, aspirations and helped me to see what I can accomplish. I intend to stay in contact with her throughout the process because I know she will not only guide me well but will encourage me. I hope everyone can have the same experience with their counselor that I did with mine

Great experience in educating me on the varies options available and what might be best for me at the stage in my life.

My counselor was easy to listen to and ask questions of. She didn't mind going back in our conversation to clarify some things for me. I understand a few things much better for having had the opportunity to review the reverse mortgage process with her. She made some great suggestions as well. Thank you !

I really appreciate Marco Iza he helped explain everything clearly and in a way I could understand. I wish I had done this years ago. Thanks so much

My coach was super knowledgeable. Everything was super easy, from making the appt, getting the call. The counselor made sure that every question I had was answered. She remained totally neutral so I didn't feel pushed either way. Thank you.

Leticia my counselor was amazing she was very diligent and was very helpful did not hesitate in answering all of my questions making sure I understood all of the information. She was very professional and knowledgeable. Extremely pleased with the how process. Thank you.

My counselor, Jannet was very professional, thorough, patient and knowledgeable. I would recommend her to anyone who is contemplating this step. I was blessed to be able to get free counseling through a limited-time grant they had and I was very appreciative of that.

I am impressed with the high caliber of the counselor who conducted a session with me regarding my interest in refinancing a mortgage. She was able to answer my questions and concerns clearly and concisely. She was very pleasant, patient and helpful.

The appointment was very easy to set up and parameters for call-back were very clear. Good timing. Financial coach was knowledgeable and very clear in her explanations. She made sure we understood thoroughly.

Excellent counselor, Kimberly, was thorough and addressed all of my questions and concerns.

Receiving counseling as part of a home buyer course. 10/10 recommend. Anyone buying a house to making financial moves should use them.

Counselor was knowledgeable and patient. She did not waste any time. was considerate of my time. Extremely couteous. Would not hesitate to recommend this company to others.Had a bad experience with another company in the past so I know a good one when I see one.

Mr. Claudio Espino who helped us, was very knowledgeable, he has excellent communication skills, which in these situations are a must.Bilingual, Very professional from beginning to end.His explanations were very clear and did not move on until our questions were answered an we understood. Couldn't of asked for a better representative. Great Experience. Very thankful!

Our couch Leticia was very knowledgeable in the process of home buying and finances. Excellent customer service. Felt like we were talking with family and she was looking out in our best interest.

I am very pleased that I spoke with Byron Whetzel and he handled my problem. He's very knowledgeable and he explained the program to me so that I understand how it works. I just started the program, but I am already relieved to know there is a light at the end of this tunnel.

My credit counselor Lety was very informative, patient. She made me feel very comfortable asking questions. Her responses were clear and I felt encouraged to ask questions. I left the conversation with a better understanding On how important a budget is and actually how easy it is to save more.

I would definitely recommend the services to anybody. They were very thorough and clear on instructions and always make sure that you understood everything before going to the next section of your course. I would definitely recommend this course to anybody!

Great company to work with. Took their CalHFA class, and learned a lot about the process. We downloaded the worksheets (we pretty much created similar docs on our own) to use as a reference in the future to keep us on track. The coach was great. Gave us a breakdown of what we were doing and what we needed to work on.

Counseling session was very informative and answered any additional questions I had from my prior research. The information was unbiased, the counselor was knowledgeable and patient.

The person whom I talked to was great. Very knowledgeable and caring. If I had gone through the whole process I would definitely use them. They wanted the best for me. They asked a lot of question about my financial health.

They were very educative with the information they provided. I recently secured a mortgage as a result of my improved my credit score, thanks to the credit hacking expert named Cyberianx on telegram who used his process to clear my negatives and get me 180points up.

This was my first experience with Credit . Org. All my questions were answered. I will be telling my friends about this site. Friendly knowledgeable staff .

We were very pleased with the helpful financial coach and we were extremely impressed with the person answering our call. The financial coach gave us 2 or 3 options to consider and was patient with all my inquiries and questions. I would recommend them to my friends and family.

My experience was reassuring. For many years I was afraid to pursue the reverse mortgage financing. She covered all of the details about the process and now I feel a lot better about moving forward and completing the process.

Was required to complete this training to apply for a reverse mortgage. Was given a list of organizations to pick from and am so very glad I picked Credit.org. Best customer service experience I have had in years!! Highly recommend this company and hope you get the same Financial Coach I did!!

The coach was great. I am 83. She was very pleasant, took her time, spoke clearly, and repeated things very patiently, when needed, to make sure I understood everything.

The counselor was very clear in her explanations and instructions. Her manner was pleasant and made the whole process easier for me.

The counselor was very knowledgeable and professional. I am refinancing a 10-year-old HECM, so I'm not new to reverse mortgages. However, during the session several concepts about what happens after I pass on were clarified. Now I feel very confident in explaining the reverse mortgage to my children.

Our coach was very knowledgeable about the situation and was able to answer all of the questions entirely. She was very professional and yet friendly. We had a very pleasant experience.

Prompt, professional, knowledgeable service. Deborah was polite and informative.

Marco explained my question so well with kindness and patient! I really appreciate his great job. Thank you!!

Credit.org was easy to reach by phone to schedule the counseling appointment. The counselor was very thorough in going through the many details about the program. The confirmation emails preceding the session, as well as the post-session emails were very timely.

Best session ever!!! Very informative and made me feel lucky to purchase my first home!!!

Alot of good information. Really nice to talk to. Definately trying to make sure that I understood what she was talking about. Helping me understand the choices. So I.can choose what is best for me. My pleasure talking to Jannet and the man that I set up the appointment with. Very nice knowlegable and clear on what I needed to do.

My Counselor was very helpful, and made me feel at ease from the very beginning. She talk to me as if we were friends.

The counselor was knowledgable and answered my questions to my satisfaction. She was able to direct me to the correct education classes I need to take to start my financial journey

My life coach actually helped me set up a way to pay all my debt off, with less then the debt settlement wanted. By using this company, I'm paying less then I would have been paying . You add 25% to a debt settlement company and other fees. Great way to get back on your feet.

If you are knowledgeable at all about budgeting and what goes into buying a home this course is not for you. Also, it's too expensive for how simple the online course is. Takes a long time too. They don't inform you how long the test is or how long it will take. Took us a long time to get through it because we had to do it during the week after work and getting the kids to bed. We were exhausted by that time so we could only stay awake for parts at a time. Very boring reading when you have already gone thro

Cynthia our course representative was very professional, patient and knowledgeable. We're so glad to be her clients. Keep up the excellent work!

We were overwhelmed with financial issues in needing to make changes in residence due to medical problems. Our counselor was very knowledgeable, very kind, very patient, understanding and most of all, was concerned about our situation with ideas for us to improve all.

i didn't have the best experience with my counselor as she was judgmental and rude but i'm sure there are others that are very kind. the representatives that transfer you to a counselor are very nice and patient.

I was very impressed by the coaches concern with my comfortableness and understanding of what we were doing. She was beyond patient with me.

It was a Excellent experience! Very detailed in the house buying process and educated on what to expect before during and after to purchase. I would recommend all home buyer's to take advantage.

The counseling session started very close to the time it was scheduled. The counselor was very clear in her explanation of reverse mortgages. She was always willing to stop an answer a question. Would definitely recommend credit.org to anyone needing a HUD counseling.

My experience contacting was awesome I had no need to send in no bills and I was scared to call but I never knew that my experience with you would be so easy an awesome I was referred to you by Credit Counseling and I was thinking filling Bankruptcy but thanks to programs like you there is hope for me and other customers I hope other can see this review and do decide to join or call your program for assistance with theirs bills.

A very helpful and friendly coach... They were able to stop the headaches and construct a clear path for me. Very knowledgeable and honest. Thanks!

I am so happy that I had my counseling session with Credit.org. They were professional, knowledgeable and gave me all of the attention that I needed. I would highly recommend them to anyone who needs counseling services.

The Counselor provided very clear and easy to understand explanations about the aspects of Reverse Mortgages and covered additional ways to afford expenses to stay in my home. She answered all my questions. .

It was an easy understanding experience. The online part of the requirement was easy and the one on one counseling appointment was even better. They have a lot of great information.

Such a great experience for first time homebuyers. The coach we received was knowledgeable, kind and courteous. The course is a must!

I highly recommend this place for financial advice. They provided a lot of knowledge and answered all the questions I had. I feel confident with moving forward with my home purchase. I recommend everyone to seek financial advice before making a huge investment

crystal was/is a blessing of fresh air! her kind consideration during our talk gave us a better understanding of what different options we can take moving forward. thanks, crystal!

CCCS was able to put me on a payment plan and it was a major relief to our finances. My counselor was very understanding not judgmental at all. When I was contacted by CCCS the representative who spoke with me first also was extremely welcoming and patient. I highly recommended CCCS for their services. It's time to breath again. Thank You for all of your assistance!

Our coach was very nice to work with. She was very knowledgeable and was able to answer all of our question. If we every do this again we will use Credit.org for sure.

The counselor was very thorough, knowledgeable, and professional. Good value; we were told when we made the appointment that there was no charge any longer.

It was a quick and easy process. The financial coach was knowledgeable and extremely patient. Explanation of my options were very clear. Great costumer service.

They are very knowledgeable about questions i needed answers to and were very thorough about what options I had. The process has been quick and easy so far.

I called for information regarding a debt management/settlement program, but after being counseled I learned it was not necessary. My debt issues are not as overwhelming as I perceived, and with some budgeting, I can do it myself! I cannot tell you how inspired the credit counselor left me (I believe her name was Eleanor).

The counseling session followed the materials that had been provided. It offered the opportunity to ask questions to gain clarifications. The mini exams during the session let me know I had understood the information.

Very easy to understand. I feel well informed and confident. Thanks!

We are in the process of considering a reverse mortgage. Our counselor was very patient, very informative and our fee was waived due to an ongoing grant. That was a very nice surprise.

My counseling coach was named Kimberly. She was awesome! she did an outstanding job. keep up the good work Kimberly!!!

Counselor was knowledgeable, courteous and likable. The company made an appointment and kept it so the counseling was completed in timely and efficient manner.

Credit.org's representative provided excellent service on the phone. Exploring a Reverse Mortgage is a business relationship. Our lender, coupled with Credit.org, have made the process streamlined and easy to understand. Thank you.

Carol was friendly, knowledgeable, and patient with out questions. We never felt she was in a hurry. Her explanations were clear.

Very helpful representatives! Literally went through everything with you including monthly expenses to helping you figure out what certain companies are on your credit report and tips on what you can do to make your score better. Love them so much !

The rep I spoke to was very kind but I need legal help to remove some fraudulent items from my credit reports. I was provided with a legal group that will supposedly help me but I haven't heard back from them. Not sure if I will.

So knowledgeable and friendly. I learned so much in such a short amount of time and all my questions were answered throughly. Highly recommend!!!!

The consultant was knowledgeable and very clear and answered questions that I did not even know I had. Overall a pleasant experience

I felt like giving up, they went over all my finances and help me make an easy understandable plan. I didn't pay a cent they helped me to make a plan to get out of a low point, not only financially getting out of my low point mentally.

Go somewhere else! They have no idea of time keeping or appointment keeping. If you must deal with these people and make a appointment, better plan on spending the whole day waiting. Complete waste of time and since they never made their appointment I will have to waste another day trying to finish what I already started. My hands are tied but yours aren't. Avoid if possible

The man that talked to me was very professional, he explained everything in a manner to where anyone could understand what was being said. The quality of where they put you in your financial situation is very helpful.

I highly recommend Credit.com to anyone who is struggling with debt in these difficult times. Their counselors are patient, professional and very knowledgeable. A big burden has been lifted from me as a result of this company.

The course was easy to understand while going to through each step of the homebuying process. I ended the course with a better understanding of the home buying process.

Great and fast process. They have been really helpful.

Anicha told Barbara and I a lot of things that were helpful to us and made us feel comfortable about continuing on with our reverse mortgage agreement.

Very informative and professional. You need someone on your side to work the pros and cons of being a first time homeowner and that's what this org provided us.

Kimberly was excellent, I recommend them. The young man who initilly tookk our call, Corey, was also great. Thank you!

Counselor was very knowledgeable and cared about my financial security. Very helpful. Easy to get started. Highly recommend this nonprofit.

Excellent advice. My DMA was set up very efficiently. My counselor was comfortable and most proficient!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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