Crowe-Mallette & Associates

Crowe-Mallette & Associates

Reviews Summary

Overwhelmingly positive reviews highlight exceptional service, professionalism, and expertise, with many clients praising hassle-free experiences and long-term satisfaction. A few negative mentions cite dissatisfaction with service quality or business changes, but the vast majority strongly recommend the firm for tax and accounting needs, emphasizing client-centered care and reliable results.

About This Listing

Bookkeeping
Accounting
Audit
Business Consulting
Financial Statements
Payroll
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Budgeting
Forecasting
Financial Advisory
Small Businesses
Mid-size Businesses
QuickBooks
Xero
Multi-state Experience
Local Tax Credits

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Audit
Business Consulting
Financial Statements
Payroll
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Budgeting
Forecasting
Financial Advisory
Small Businesses
Mid-size Businesses
QuickBooks
Xero
Multi-state Experience
Local Tax Credits

Contact Information

Address

187 Lafayette St

Ringgold, Georgia 30736

Hours

Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-12PM
Saturday Closed
Sunday Closed

Customer Reviews

Stephen and NaTasha were so helpful and the entire process was quick and painless. I bought my first house last year and was nervous going into the tax season knowing I would be owing. Stephen was able to review my documents with ease and filed them within a few weeks while also ensuring I didn?t have to owe as much as I initially thought. I will be coming back for all my tax needs in the future. Thank you!

I have known and worked with Ken and his associates for more than 10 years and found their service and professionalism to be above the norm. They have always strived to put the customer first and handle my tax needs and financial consulting as though I am their most important client. You can tell from their offices and the people they hire, that they value their reputation, they value their customers, and they value first class service. Thank you Ken and team!

For the last three years I have been a client of Crowe-Mallette & Associates. I find them to be very dedicated, maintaining the highest integrity. They have been quick to respond to any tax/business questions that arise, and I am very pleased with their friendly client-centered service. I would happily recommend them to anyone.

I do not suggest using this business for anything that you couldn't have done somewhere else better and cheaper. I went to these con artists under the false impression that this was still the same accounting firm that had been here since I was a child, not that it had been bought out and replaced. Multiple times I mentioned how I and my Grandmother always used the services of this business until I switched to E-Tax filing (I encountered an issue having to do with a reimbursement I was owed by the government

Many people make promises in order to secure a client and never back up those promises with action and results. Ken and his team promised to help me straighten out my books and be available to my company and any time and they have done just that. We are a growing transporation company and our focus is on "trucking". We are not accountants. So thank you Ken and Associates for your dedication to my company, making sure I get all the tax savings that I can.

I've have been a client of Ken's for 5 years now and have nothing but good things to say. He has gone above and beyond to help us with our business multiple times. I previously used a much larger firm and the experience with Crowe-Mallette has been much better value.

The experience and quality of services provided by Ken Mallette and the team at Crow-Mallette & Associates are exceptional. The team at Crowe-Mallette & Associates treats each client as their top priority. Their knowledge and experience on tax and accounting-related matters leads to accurate and expedient results for their clients.

Terri and Natasha at Crowe-Mallette are wonderful. They helped my wife and I take care of all our tax needs and provided a professional and hassle-free experience. We will be using Crowe-Mallette & Associates for many decades to come!

For the last 10 years or so, I?ve had my taxes prepared by Crowe-Mallette & Associates. They listen to you and help answer any questions you may have. I?ve referred numerous people to them over the years and will continue doing so. Do yourself a favor and use them.

I?ve had my taxes prepared by Mr. Mallette for several years now. He is very professional and made my stress about my taxes go away! Thank you Ken! I would recommend you to anyone!

Highly recommend Natasha is kind and knowledgeable!!

Have used Ken Mallette as my CPA for over seven years and would highly recommend Crowe-Mallette to anyone. They just do an excellent job and provide a hassle free experience.

Natasha was AMAZING!!! Extremely professional and very helpful with our filing!! I will definitely recommend to all family and friends!

Very professional and knowledgeable! Ken was very detail oriented and conscientious about preparing my taxes. I will definitely keep using this firm!

This was our initial meeting and it went very well. Ken Mallette was personable, knowledgeable, understanding, and willing to work with us on our level, where we are as a business.

Amazing company! Knowledgeable and helpful. Very friendly staff. Especially the receptionist. She always has a smile on her face when I walk in. Makes you feel at home.

This company really takes a huge portion off of your plate for you! I sleep very well at night knowing my taxes are being done properly and in my best interest. -Dr. Doug

Highly recommend. Natasha was very helpful and responsive to any questions/concerns that I had.

Great firm that puts clients first! I would highly recommend working with them to support your business growth.

Good Company that offers great services!!! They do our companies payroll and taxes, and have been very happy.

Exceptionally skilled and professional staff. I highly recommend this firm for all your financial concerns.

I am very impressed with the service. Natasha was spot on and very helpful.

My 8 year old could do taxes better than these nincompoops!

Very friendly but very professional people to deal with. I would recommend them.

Went inside, smelled bad. Crazy business. Heard many strange things.

I 100% recommend this company!!

Awesome people and friendly staff

Amazing company and staff!!!!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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