Donna L Hughes PC

Donna L Hughes PC

Reviews Summary

The majority of reviews are extremely positive (5-star), praising the professionalism, expertise, and personalized service of the accountant and staff. Many highlight long-term satisfaction, reliability, and proactive guidance for both personal and business taxes. A few negative reviews (1-star) criticize poor service, mistakes, and high prices, but these are outliers compared to the overwhelming praise. The consensus is highly favorable, with strong recommendations for tax and accounting needs.

About This Listing

Bookkeeping
Accounting
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Estate and Trust Tax
Small Businesses
Startups
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Estate and Trust Tax
Small Businesses
Startups
QuickBooks

Contact Information

Address

3800 Poplar Hill Rd # C

Chesapeake, Virginia 23321

Hours

Monday 8AM-4PM
Tuesday 8AM-4PM
Wednesday 8AM-4PM
Thursday 8AM-4PM
Friday 8AM-4PM
Saturday Closed
Sunday Closed

Customer Reviews

I have been using the services of Donna Hughes, CPA for the past several years and have been completely satisfied with their work. I had previously been working with a big name accounting firm in VB, but had become disappointed and dissatisfied with their services. I have found this small firm to be professional, thorough and reliable. Their billing structure is consistent with other CPA firms in the area and I unhesitatingly recommend them without reservation.

Donna is amazing. Our family has been with her since the beginning of her career. She serves our needs and then some. Each year she sends us a professional packet in the mail. Each year we load it full of accountant goodies and each year she calls us to sign. It's that easy. I say let the expert handle your taxes. Let a very nice professional business women and her staff take care of your tax needs.

Donna and her staff is amazing!! She has helped us grow our company and have done our personal taxes for years. I recommend my business clients to Donna.

Have never had any complaints or issues with Donna or any of the staff. She is knowledgeable and professional. Have been using her for years now and wouldn?t want anyone else handling my taxes for my home or business.

I've been using Donna's tax and accounting services for our personal and business returns for years, and wouldn't dream of going anywhere else. Donna is always available for even the simple questions and has guided me through several business startups, mergers, and even selling my share of a business. She is proactive and helps my wife and I understand the tax consequences of decisions, including things like converting a business from an LLC to an S-Corp so we limit our tax exposure. Highly recommended f

Barbara and her firm have literally saved my life in my business! Their expertise, sincerity, willingness to go above and beyond are EXTRAORDINARY! I am SO glad my friend recommended them to me! They help my business run smoothly and educate me as well!

Donna and her staff are wonderful to work with. She provides personalized service and has been our accountant for many years.

Myself, sister,and parents have used Donna's services for over 20 years.She is always there to answer questions throughout the year.Highly recommend her!

Very smart, very professional accountant and staff. I wish we knew about Donna sooner. I would highly recommend them to anyone.

Donna and her staff are wonderful. Asked the right questions to accurately do my taxes. Will use her business from now on.

This is NOT the place to get your taxes done. messed up my taxes and tried to blame the mistake on me. Don't do business on these people!!!!

This is a very poorly run business, they do NOT do what they say they will do. Extremely over priced!

I love them! They are the best!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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