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Empire Taxes Etc.

Empire Taxes Etc.

Reviews Summary

Customers consistently praise the exceptional service, professionalism, and expertise of this tax preparation company. Many highlight the friendly, family-like atmosphere and the staff's ability to reduce stress while maximizing returns. Long-term clients appreciate the personalized advice, thorough explanations, and reliability across various financial situations. The team is commended for their efficiency, bilingual support, and additional services beyond taxes. Reviews emphasize trustworthiness, with many returning yearly and recommending the business highly. The decor and warm environment are also noted as standout features.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

517 N Mountain Ave #113

Upland, California 91786

Visit Website Call Now Get Directions

Hours

Sunday Closed
Monday 10AM-4PM
Tuesday Closed
Wednesday 10AM-4PM
Thursday 10AM-4PM
Friday 10AM-2PM
Saturday Closed

Customer Reviews

I had a very good experience doing my taxes with Gloria she's very professional honest & courteous her prices are very good and she puts a 100% into her work , I'm glad to have had the pleasure of meeting her and having her doing my taxes she will definitely be getting visits every year from me for taxes. ??

We had Gloria prepare our taxes last year and amend the previous year ones as well. My husband personally knows her and when I met her, she exceeded our expectations. She's been doing this for a long time and knows her stuff. I highly recommend going here for all your tax needs. I'm already gathering all our paperwork so we can set up and appointment with Gloria once again this year.

I've used almost every popular tax company Jackson Hewitt, H&R Block, TurboTax, etc. I have never ran into such helpful, friendly, good listeners. I feel like this year and last year I got more bang for my buck for my income taxes. There was deductible I other tax companies didn't even tell me about. I got same day appointment too! They are very legit! They even do passports, immigration, etc! Love this place and as long as I shall live, there will be no other place I'm going to. Ms. Gloria has been my favo

I have been going to Gloria for years now. She has helped me through so many situations from refinancing my house a couple of times, then selling it, then buying a new one, sending kids to college, a divorce and remarriage. Her and her staffs experience in the tax code is amazing thank you so much not just on a professional level but on a personal level too. You truly have made me feel like family God bless you and thank you.

I got my taxes done and Gloria is definitely the right person to go to. She is a very responsive person and gets the job done quickly. Highly recommend Her and her team to always do my taxes.

Had a great experience at Empire Tax. Everyone in the office was professional, kind and very helpful. For the past 7 years I was having to always pay with my last tax preparer, but Empire managed to get me a little something back this year. Anything is better then paying out money you don't have. Was very grateful! I would definitely recommend Empire Tax. They are very helpful!

The knowledge that Gloria has is amazing and comforting. To get advice for how to prepare for future changes with my taxes was extremly helpful and the atmosphere is so relaxing you forget your there to do taxes. Karen was so awesome with helpfulness with scheduling my appt. to greeting me with a smile. Thank you for the BEST service.

I have been Gloria's client for over 10 years! She personifies professionalism through her business practices. She ensures my taxes are filed correctly and ontime. I am blessed to have her as my tax preparer and friend! Not to mention...the decor in her office is amazing!

I had a very happy and satisfying experience here at Empire Taxes. The customer service was amazing and the staff was very professional. They're very trustworthy and reliable and I would recommend them 100%. I use this service yearly and wouldn't go anywhere else. I live in Texas, and for me to use a tax company in California, that's saying something. Check them out, you will not regret it!!

Empire Taxes Etc. Is the best tax company I have used. I have gone to just about all of the big name brand companies for years, until I was referred to Empire. There are so many other services that Empire has to offer other than taxes. Now I understand why it is named Empire Taxes Etc. The environment is warm, professional and freeing. The staff has the ability to help move your anxiety and stress about your personal and business taxes. Thank you to the entire team at Empire Taxes Etc.!

What can I say other than the great quality service and return we recieved guaranteed them I'll be back again for another year. Patti has been my tax advisor, rep. and guidance for the last 10 years and can't see me going anywhere else that she's not at. Thank you Empire Taxes Etc... Sincerely, Manny T.

I look forward every year doing my taxes with Gloria and her staff. They are are very top notch, and helped me save on my taxes . Thank you Gloria and crew Mr David Silva

Gloria was amazing with helping me with my taxes! The whole company is great! 10/10 would recommend to everyone.

I was very impressed with Gloria's knowledge and ability to answer all my tax questions. I will definately be going back again, customer service was beyond great it felt like family.

Gloria and her staff are great, even with the pandemic she made it very easy to complete my taxes. Always gives great advice!!! Thank you again.

One of the best and Kindest people who know there stuff when it comes to taxes and other legal advice. Bless you Gloria so much for all your help would highly recommend Empire taxes to all my friends and family.

My husband and i have been going to gloria for over 13 years ... We made a bad decision and went somewhere else last year... We learned our lesson ... Thank fully gloria was able to not just get us back 2 times the amount this year but she also fixed our refund from last year ....

Very knowledgeable about everything related to taxes. Expert, friendly service, and they took the time to explain everything. Yes, the decor is amazing but, more importantly, so are the staff. Absolutely amazing. I highly recommend them for all tax situations.

Great people, always work hard to provide the best experience in all their services, very professional and thankful I found them

This was a place where I felt like Family,very professional and taxes done in a timely manner.

They are wonderfully people and you should come down and see what they can do for you!!

Love the service..Staff is friendly, consistent and gets the job done quick..

Experienced Income tax professionals.

(Translated by Google) Excellent service, I recommend it 100%, they speak Spanish and English. (Original) Excelente atencion lo recomiendo al 100% hablan espa?ol e ingles

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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