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Ferraro Hayes CPA's

Ferraro Hayes CPA's

Reviews Summary

Most reviews praise the firm's professionalism, thoroughness, and responsiveness, with many highlighting excellent service for complex tax situations and long-term client satisfaction. Several appreciate the team's knowledge, timely communication, and proactive financial advice. However, a few note inconsistent service quality, including poor customer service experiences and miscommunication about service availability. While the majority rate the firm highly (5 stars), some express frustration with declining service standards or unmet expectations in recent years.

About This Listing

Bookkeeping
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Small Businesses
Individual Taxpayers
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Small Businesses
Individual Taxpayers
QuickBooks

Contact Information

Address

217 Lithia Pinecrest Rd

Brandon, Florida 33511

Visit Website Call Now Get Directions

Hours

Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday Closed
Saturday Closed
Sunday Closed

Customer Reviews

I've been a Ferraro Hayes client for about 10 years. The first few years I was very happy with the quality "white-glove, 5-star" service provided. Michael and his staff communicate via email, phone, or in person meeting. As the years went on the service felt "routine": upload your info, get back the return, receive an invoice. It was just an okay experience. The last few years have not been good. I've received multiple IRS notifications of changes to my filing after submission. My recent in person meeting w

I have a personal and a business tax return, as well as a return for my parents. My father is deceased, and my mom is very elderly, so it can be difficult to put the information together, but they are so helpful. They have been doing my taxes for years, and I could not be?happier. The best part is that I can email or call, and I always get a response. 5 solid stars!

My family has used Ferraro Hayes for quite a while and have been pleased with the service and quality we get for the price. Michael and his staff have always helped with any issues or bumps in the road with our taxes. Being able to work with a knowledgeable CPA in a proactive way before we make major decisions is so refreshing. We sleep better at night knowing they are in our corner.

Last year's tax return was very complicated due to the sale of 2 businesses. We turned everything over to Michael Hayes and let him get to work. We were very impressed with how thorough he was. He did everything possible to minimize our tax and was extremely knowledgeable in the Small Business area. We felt very confident entrusting him to complete and file our returns. We will used him again next year when we sell yet another business. He also helped us with some retirement income advice. He was eas

We have been using this firm for over twelve years. Michael Hayes and Vince Ferraro are very professional and extremely knowledgeable. They are always just a quick call away if we have questions or need to set up appointments. We highly recommend this firm for all tax, accounting and financial planning needs.

Ferraro Hayes CPA are an excellent firm for your financial needs. They have a professional, proficient and dedicated staff. I highly recommend this firm.

I emailed as was very specific that i was looking for help on my personal tax return. They scheduled me an appointment only to have me come out and tell me they weren't taking on clients for personal taxes right now. Huge waste of my time.

I am writing this review regretfully in hopes that this firm will improve on the customer service that I received because I truly would like to change my review to five stars. Vince and Michaels business has helped my family through the years so it saddens me that something as simple as a lack of good customer service has thwarted my impression. I spoke to a young lady by what name I can recall as jovita/jolina? When I was speaking with her, I was greeted with the obvious sigh when I believe she felt I was

I appreciate how quickly you and your team are able to provide an accurate tax return. I also appreciate being able to discuss upcoming tax options with your.

We have been clients for many years. Staff are quick to answer questions. They have always provided good service.

Ferraro Hayes has always been very thorough and timely with our preparations and submittals.

Very knowledgeable and trustworthy professionals. We highly recommend and refer regularly.

Professional, works fast, secure communication.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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