First Choice Debt Relief

First Choice Debt Relief

Reviews Summary

Customers consistently praise the service for its professionalism, patience, and clarity in explaining debt relief processes. Many highlight the compassionate and knowledgeable support, noting how representatives make complex situations manageable. The team is commended for quick issue resolution, thorough explanations, and making clients feel understood during stressful financial challenges. Overall, the service is highly recommended for its effectiveness and exceptional customer care.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

530 Technology Dr Suite 100 Office 205

Irvine, California 92618

Hours

Sunday Closed
Monday 7AM-5PM
Tuesday 7AM-5PM
Wednesday 7AM-5PM
Thursday 7AM-5PM
Friday 7AM-4PM
Saturday Closed

Customer Reviews

Cuatomer service is great. They give you all the information you need and are happy to answer question. Griselda, I believe, was super polite and explained everything I would need to consolidate my debt and how to deal with creditors. Definitely glad I got in touch with them!

I have had multiple conversations with Kat at First Choice Debt Consolidation and today just like any other time I've had to call, when I get Kat she is always courteous, patient, helpful and extremely knowledgeable. I truly appreciate her kindness during this extremely stressful period

The Team at First Choice Debt Relief was professional and very helpful. Having gone through any type of debt consolidation is complicated but this Team is knowledgeable and very patient. I successfully completed their program! I sincerely appreciate you, FCDR TEAM!!!

Criselva, was very professional in how she answered my concerns, and clear in my questions on certain accounts. I am very satisfied with her help today.

Criselva was very direct and helpful with my needs. She made it clear what I could do to help my situation without going into default. She was also very prompt, which will help me sleep better today. I will highly suggest a raise for her. She could have easily put me on the end of her list of tasks, but she listened and understood my concerns. I deeply appreciate consideration on that level. It's a valuable trait that goes unrewarded in this world far too often.

Criselva was very patient and understanding while working my case. Excellent communication and professionalism.

Believe Lindsey did a grsat job helping me to underdtand. Very knowledgable, pleasant and didnt rush me. 5 stars a definite.

I had a pleasure speaking to Criselva Charco. She gave me all the information that I needed. Thank you so much!

Excellent communication everyone I've dealt with has been very professional and helpful. I highly recommend this company.

Chriselva has been an angel in a very difficult time for my family. She is very helpful and goes above and beyond to do a thorough job. Great customer service and has extensive knowledge which enables her to help her clients in many ways. Your company is blessed to have her!

Criselva was very informative and knowledgeable and helped me understand the process. Thank You.

Criselva was very understanding and helpful. She answered all my questions and helped me to get back on Tracy. She left me feeling secure.

This company is very good what happened to you with your bills and your monetary situations. I'm now able to reach out the goals financially thank you for his choice debt relief

Fantastic customer service. She answered my quickly and assured me that I was taken care of

Beginning the process and have had several people from several departments call and go over process and procedures so that I would be ready! Great follow iluo so far.

I'm so happy to have Criselva like my case manager to give me update about my program . She always make sure I understand before we move forward. She is a good agent and very proactive. Keep going on and I wish you all the best

Ms Criselva is very knowledgeable in letting you understand the process clearly. Thank you for your help !

These people are doing amazing for me. I highly recommend checking them out God forbid you are in this type of problem.

My experience with Criselva was awesome today! She answered all the questions I had before I even asked. She is very knowledgeable and in detail explains all the ins and outs of the program. I have problems more times than not speaking to people that English is their second language. I had NO problem understanding everything Criselva said. She was really good with her enunciation and I could understand her perfectly. You are AWESOME Criselva!

It was great! Criselva Helped me out a lot.

Criselda did an amazing job answering all my questions!

Thanks for getting me out of debit. From the bottom of my Heart Thank You. Sincerely Yours Martha Salcido Salas

Mrs Cresilva was extremely helpful in responding to my concerns and finding a solution that would accomplish the goal in getting my situation addressed in the proper manner. She also guided me thru the documents to quickly sign and complete the same for future payments. She truly made the process easy thanks Antonio Oquendo

Criselva Charco was fantastic to work with, she explained everything clearly to me and if I had any questions they were answered quickly. She was extremely knowledgeable and professional I really appreciated all her help.

Kaselva was very kind and communicated well.

Criselva is always helpful to me. She's thorough and anticipates what I need before I can even ask it based on what she's hearing. Thanks!

Criselva Charco was very professional and informative.

Criselva was fantastic! She listened to my situation. She was very empathetic. And we got the issue resolved very quickly. Keep up the great work Criselva! You are what made First Choice Debt Relief my first choice when looking into debt relief. Have a great day!

Criselva is always great on keeping me updated. She always very helpful and explains everything to where I can understand clearly. She makes the process easier thank you Criselva

I've just started the debt consolidation process, but so far have been very impressed with First Choice. Initially Dennis, and now Criselva, have been amazing at informing me and explaining the whole process. Very patient and understanding. Pretty sure I will be recommending this company to others! I wanted to add that for over a year Criselva has been working diligently on my case, and has been very helpful and communicative. I highly recommend this company and Criselva if you need these type of services!

Criselva was wonderful! I had a few questions she was able to answer in words I could understand. She was kind, professional, and patient. You're fortunate to have her.

First Choice has been amazing! Any time I call, everyone is very professional, kind and very informative on my file. Any questions, concerns or calls I'm receiving from debt collectors they handle quickly. Criselva was amazing on answering any of my questions today and was very professional. I've had a couple people who needed help getting out of debt and I referred them to First Choice and they are all happy with their choice to choose First Choice!

Criselva answered all my questions and helped me understand the process. She was very professional, kind, and knowledgeable.

Great experience with this organization and the staff. Their customer service is remarkable and they do strive to provide great customer service. They helped me with debt settlement on accounts I had from my previous marriage. As busy as I am with work and family, this was worth the time and the fees. I have a couple more months in the program and I will be entirely done! Thank you First Choice!

Criselva and Brandon have been really helpful. Every question I asked was answered and Criselva was so patient with me because i sometimes need things repeated. So far my experience has been positive.

Criselva was very helpful and thorough in explaining the program. She was able to help me understand everything very well and I really appreciate her patience.

First choice debt relief has been awesome . They work within your budget and their representatives are easy to get a hold off via call/email, and very friendly. I have had great interactions with Criselva and Diego in the past. Great team , keep up the great work ????

I talked with Criselva on the phone and she was the sweetest lady. She answered all of my questions. She is doing a really good job.

I spoke with Criselva she was very helpful and answered all my questions and explained everything very well..

Working with Criselva has been an absolute pleasure! She has made this transition very easy to deal with. I highly recommend First Choice?

Criselva is outstanding in her customer service. She explained the program step by step even though I had questions she went over it again without hesitation! Thank you Criselva!!!

Signing up with this company was the best choice I made. Criselva is one of the company?s reps who is handling my case. She is polite and professional. She knows her job and takes time to explain things to you professionally and respectful. Keep up the good work.

Chriselva and Diego have been a great help

Criselva is great and helpful. She handles everything very professional from the beginning to the end. She has answered all my questions even the ones that I haven't thought about. Thank you so much. Keep up the good work ??

Cristlva was a very compassionate lady to speak with. Sha explained everything completely so I had no questions

Excellent program and always terrific guest services. The program set me on the right track for being debt free and now with good credit, a mortgage, etc etc. Best decision I could have made for myself financially. I was always greeted warmly and professionally by the team lead by Criselva, and I wanted to thank all of them.

Criselva was great! She was very informative about questions I had about rebuilding my credit after I complete the program. I'm very appreciative of the information she provided me with. Excellent service!!!!!

Criselva has been extremely helpful with assisting me with my extenuating circumstances that have arose during the process of resolving my personal debts. I am very thankful she understands and willing to go far beyond the normal context.

Criselva Charco is very helpful. appreciate it

Criselva has been extremely comforting, professional and caring. I really appreciate how she is working with me.

Very polite and understanding. She had to hear me cuss when a guy ran me into a ditch while on the phone with her. I apologized to her for having to hear my potty mouth. She handled it like a true professional

Very happy with the company. The representatives are very helpful and friendly. I am very pleased with Criselva who has been with me from the start. Thank you Criselva for making my debt relief easy and painless.

My experience has been wonderful - Criselva is outstanding- she explains everything so that you know exactly what is happening - First Choice is lucky yo have her.

Thank you very much Criselva for all your help today. In todays world how nice to have someone easy to talk to and listens to you! Your patience and kindness are greatly appreciated during this process.

I've had a great experience working with First Choice. Brandon and Criselva are extremely helpful. Always answers my questions thoroughly and courteously.

I am very happy and pleased with how Criselva Charco reviewed all the information of the program with me and how she was patient to answer all my questions. Thank you Criselva for your great service!

They are very good with addressing any of my worries/questions and working around my budget. There was a time where my income was fluctuating due to changing jobs and car emergencies and they worked with me throughout all of it. Very good with keeping me up to date on the progress they are making and handling those annoying calls I used to get. Verry satisfied!

Criselva Charco is the best , she always has great customer service and always takes the time to inform me on issues or questions I have . She is very professional and always makes me feel at ease when a problem comes up , and is very responsive with a solution . I really appreciate her great quality in customer service and am glad she takes care of my account .

Criselva was very professional and fast helping me with my account request. I can get any support without any waste of time. Very satisfied with their customer service help.

Very polite and helpful. Thoroughly explained everything I needed to know. Very pleasant to work with.

Cirselva was wonderful. She was very informative on all my options and very thorough with the information on the status of my account.??

I had a very smooth and easy going experience working with the team here. They were patient and answered all my questions when I had them. Also, they explained things really well and negotiated hard on my behalf. Give them a shot if you've been shopping around, they are so much more precise than others in this field I had spoken to prior to them.

Criselva is always very helpful and understanding! She has excellent communication and customer service qualities!

Criselva did a great job by explaining every step along the way. I hope that if I have to do more, I get her to help me again.

Criselva was very help and accommodating to my concerns. She resolved my issues quickly and I would recommend First Choice to my peers

Criselva with First Choice was so helpful she gave me all the information that i needed and helped me understand everything in detail.

Criselva was super helpful on my call. Very straight forward and to the point while also giving me some insight on how to approach my situation

My Representative has done an outstanding job helping me through the process. Extremely kind and helpful. Thank you so much!

Criselva was kind, patient, knowledgable and beyond helpful. I am looking forward to working with her and First Choice in the futurep

Every call with Stephanie is positive, professional and progressive. I feel confident with her and the experience overall with this company has been stellar so far. I appreciate every interaction with all staff members.

Chisel a is AMAZING! I've dealt with her several times over my debt forgiveness process. She truly takes the extra step in providing excellent customer service. You are truly lucky to have her on your team!

The people that work here are very friendly and professional. So helpful with everything, answering questions and making it so I understand what they are saying. Totally recommend them. Criselva and Stephanie keep up the good work!!

Criselva is always so helpful, understanding & professional when I call. Thank you for continuing to work with me in my current situation.

Criselva with First Choice Debt Relief has been very helpful in explaining the process and supporting me through this journey to rebuild.

I talked to a lady named Martha beginning of week and she spent lots of time with mr answering my questions. She was suppose to call me today at 9am so my husband could be on the line and here it is Friday and I didn't get a call from her at all. I messaged her and she apologized she was busy but if I hadn't reached out to her in message she wouldn't of even messaged me. I'm so disappointed and upset. I know we all make mistakes and forget bur at least have the curtisy to message me letting me know what's

Criselva has been a great help along with the first choice debt relief team! Makes getting out of debt easy and manageable, something I couldn't picture myself doing alone. If you get Criselva as a representative you'll be in good hands ??. Thank you Criselva and your team!

Criselva is very professional and always willing to help. Everytime I call and I am assisted by her she takes care of me business needs.

Brendan was very helpful with my questions. It was nice chatting with him about our different location and the weather. He was nice and polite.

This was my first time ever doing a debt consolidation and I have to say, first choice debt relief was the best decision I could?ve made . They made everything painless and easy. They even got my credit score up towards 700!! Thank you first choice !

Criselva is always so kind, professional and supportive during our calls. Thank you to the whole First Choice team for saving my life and helping me from drowning in financial debt! You are all lifesavers!!

Customer service is awesome! Especially with Stephany! Super nice and could tell she really cared about assisting me with my accounts and made sure I had every question answered! Would recommend First Choice Debt relief 100%

Criselva was very awesome to speak to an answered all my questions thank you so much

I have worked with First Choice debt relief for several years this service is excellent I would also like to commend Stephanie for always being such an outstanding worker and also super professional and responsive with my issues and needs. First Choice debt relief shows that they are able to assist with keeping someone out of debt and propelling them to an excellent revamped financial future, by working with creditors and getting the best outcome for their clients. Stephanie is probably one of the best cu

I've had the pleasure of speaking with Criselva on multiple occasions. She is always very pleasant and helpful. Always takes the time to answer my questions.

Stephany has been so terrific working with me on resolving my case. Her monthly update calls to review the status of my case are helpful and she's been so patient and professional answering any questions I have. I truly appreciate the care, empathy, and respect with which she treats clients and I highly recommend partnering with Stephany and the team at First Choice Debt Relief. Your help has been invaluable! Thank you!!!

Very professional and timely with answers to questions and settlement offers. I would recommend them for any credit issues you may have to make your situation go smoother. First Choice is correctly named.

Thank you so much for making it such an easy breeze for me and for all your help taking care of everything. Lydia, thank you so, so much.

Criselva was polite, professional, and was able to answer all of my questions in a timely manner.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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