Fresh Start Tax & Accounting, LLC

Fresh Start Tax & Accounting, LLC

Reviews Summary

Customers overwhelmingly praise Fresh Start Tax & Accounting for exceptional professionalism, knowledge, and personalized service. Many highlight the team's patience in explaining tax matters, thorough guidance through complex situations, and ability to maximize deductions. Long-term clients appreciate consistent quality over years of service, noting the educational approach that empowers them financially. The staff's friendliness, efficiency, and responsiveness to questions are frequently mentioned. While most reviews are glowing, one criticizes pricing transparency. Recurring themes include relief from tax stress, trustworthiness, and recommendations to others, with particular appreciation for handling both personal and business tax needs expertly.

About This Listing

Bookkeeping
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
High-net-worth Individuals
Real Estate
Healthcare
Construction
QuickBooks
State-Specific Experience
Multi-state Experience
CPA License
In-person Support

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Small Businesses
High-net-worth Individuals
Real Estate
Healthcare
Construction
QuickBooks
State-Specific Experience
Multi-state Experience
CPA License
In-person Support

Contact Information

Address

4414 Bayonne Ave

Baltimore, Maryland 21206

Hours

Monday Closed
Tuesday Closed
Wednesday 10AM-6PM
Thursday 10AM-6PM
Friday Closed
Saturday Closed
Sunday Closed

Customer Reviews

A Financial Institution Of Vast Services. Informative Advice Offered And Acknowledge Directives Ascertain. Flexible Consultations Rendered With Courtesy And Patience. I've Been A Satisfied Customer For Over 10 Years. Continuing Success Team!!! I Extend A Validated Recommendation. Get Right With A "Fresh Start"

It was a pleasure to work with La'Toya Ray. She was extremely professional, knowledgeable, pleasant, and easy to work with. She answered all of our questions in a clear and complete manner and seemed to have an excellent working knowledge of tax policies and procedures. We intend to keep using her every year for our tax accounting needs.

At first, I was nervous to commit to a CPA since my experiences with them have not been the best. However, I was very pleased with the meeting I had with La'Toya. She was so patient and took the time to listen to me, ask the right questions, and provide the advice I needed. She also let my husband- who isn't part of the business but plays a critical role- come to the meeting to ask questions and just have another listening ear. Her administrator, Kaelyn was also very patient, attentive, accommodating, and v

This was my 3rd year receiving tax services from Fresh Start and I'm always pleased with LaToya's professional knowledge. Every year I learn something new during my appointment time with LaToya. I would highly recommend this company service to anyone. Every tax season I'm relieved because I know this business will take care of my tax needs, and all I need to do is pay them. Thank you Fresh Start staff for taking care of my tax returns. Mrs. Jefferies

Solid experience with this business. LaToya Is so knowledgeable and was open to answering questions and providing resources. I also really appreciate how pleasant and helpful the reception person is. Professional and helpful every time I called.

Latoya and her team are very professional, super smart and extremely though in preparing taxes and financial advise. I have been using this tax account for 6 years. They are by far the BEST I have encountered.

This was my first time using a tax preparer, and La'Toya couldn't have made things easier or more pleasant. Her competence and professionalism jumped out immediately, and she is genuine and personable as well.

Horrible sent request two weeks ago and I never heard from them. Decided to call and had even worst experience. The lady in the phone has no idea what she is doing and after finally explaining every little detail what I need she schedule a consultation a month out. Finally she says she need 250$ upfront to schedule the appointment. I hung up this is a joke. Won?t rip me off Unprofessional

LaToya was great. Friendly, professional, and funny. I will definitely be using her to handle all my accounting needs.

Quality service and super inciteful. They always recommend things we can do to make the next year better. We've used Fresh Start for years and we highly recommend them!

I've been with Fresh Start for many years, and Latoya's expertise has been invaluable. She does an excellent job managing my books and keeping me updated on important changes relevant to my needs. Her team is friendly, efficient, and reliable, and I look forward to being a lifelong customer.

It?s been almost years and still counting and still great services! Still affordable, still educational! As a matter of fact the more they know and expand the more you as a client learn. Client financial literacy and freedom is so important to them and you gain so much from their knowledge! The visits are more than a tax filing! They are knowledgeable and empowering to the community!

I have been using Fresh Stsrt Tax for years. I have good experience with Fresh Start Tax and I definitely recommend it to anyone.

For the past 5 years, have always received great advice and professional help at Fresh Start. The way my company's tax issues are handled by La'Toya is not only professional but pleasant. In addition, she has great knowledge on related fields such as real estate, entrepreneurship, loans, stock market etc. I always know I'm in good hands at Fresh Start

Great and professional service! Thorough and efficient, and guided me through the process. This was my first time using them, would highly recommend.

I've used Fresh Start Tax & Accounting for several years and I'm completely satisfied with their services. LaToya has always been so helpful and able to answer any questions I've had. I highly recommend their services during Tax season and beyond.

LaToya was very professional, and very helpful. She ensured us that we were in good hands with our Tax needs. I love her spirit, knowledge, and her customer service demeanor. We are so grateful to do business with Fresh Start T & C!!!

Working with Toya has always been a comfortable experience. She breaks things down to the simplest level so you can not only gain an understanding but also learn from mistakes which guides future moves. We've been working with her for several years and can't see ourselves ever utilizing another CPA. If you're looking for a CPA whom has your best interest at heart and one whom will fight tooth and nail to save you every dollar then Fresh Start is the route to take. Don't take my word for it, give her a call!

My experience with Fresh Start Tax was great!!! Mrs. Latoya was very helpful in the process and she really helped me to understand everything I needed with my taxes..Thanks so much for everything..I definitely refer FRESH START TAX for all your tax needs.

LaToya was so welcoming, she made everything very at ease and understanding. My appointment was at 9am I was done at 9:50am. I was able to know what I was getting before I left the door for this year tax break. I have never been a fan of taxes nor understand it well. I didn?t even ask her to break it down she took the initiative to inform me on the breakdown of my 1040?s. Extremely organized front staff Lisa was awesome!Amazing spirit overall awesome. I will continue working with her and her staff. Thank yo

This has been the best experience Ive had as a business owner in 5 years. Since working with Fresh Start, I have had a smooth tax prep experience each time.They have straightened out all of my financial hickups that could have negatively impacted my business! They are lifesavers! The customer service is very personable, they make you feel like your at home. Comfort is important when dealing with our financials! Thanks again! See you next tax season!

Latoya is truly the absolute best. I own my company , Sol Support, and she has been there with me since the beginning. She has been my accountant for years and years and is definitely a key player in keeping my personal and business life financially organized. She is always a call away. She keeps me calm and no matter what questions I ask her, she always answers and explains it to me thoroughly. I have nothing but the highest regard for Latoya and Fresh Start Tax & Accounting LLC. Thanks Latoya for everythi

Fresh Start Tax & Accounting, LLC provided my husband and I professional tax service last year, and provided us with excellent prepared information regarding our tax profile, as well as advice for the next tax year. I would highly recommend this business.

LaToya was wonderful!!! Very professional, intelligent, quick. I came in very nervous since I never had another person prepare my taxes. She made sure I felt comfortable.. we laughed and before I know it taxes was complete. I highly recommend this company. I choose Fresh Start based on all the positive Google comments. Glad I did. I have convinced my husband that Fresh Start and LaToya will be our CPA for life.

It seems there are 1,000 things to keep track of when starting and operating your own business. I searched specifically for a professional who had the credentials, experience, and knowledge to expertly file my business and personal taxes while helping guide me around the various intricacies of proper business practices for tax compliance. LaToya met and exceeded all of those qualities, providing me with expert consultation and service. She spent ample time to fully answer all of my questions & explain best

Having LaToya as my accountant definitely assures me about my taxes being done properly. LaToya is very personal and informative about each tax year and any changes that can happen each year. If you?re looking for a person who can do your taxes correctly and without any worries, then you need to contact Fresh Start immediately!

Service here is impeccable! I love how knowledgeable they are and how they want to keep you informed as a client. It is also important to them that you are an educated consumer as far as understanding your taxes. They save me so much money. The tax companies I went to prior wanted to charge me $700-800.00 for my returns with me owing, Fresh START did them for way less; less than half of that. The company was honest with me about my situation and fair in it's pricing. You Cannot ask for more than that. Very

I came to Fresh Start Tax and Accounting to have my tax returns done. The accountant came to my home for our meeting which was very convenient for me. She was patient, understanding, and up front with me about my tax returns. After this meeting I am confident that I didn't leave any money on the table. I highly recommend Fresh Start for your tax and accounting needs. Thank you so much!

Our experience with Fresh Start has been great! Mrs. Ray is very knowledgeable and informative and their services truly pay for themselves. I would highly recommend this tax and accounting service to any small or large business owners whom appreciate a piece of mind knowing that their best interest is being looked after. Don?t take my word for it, just one phone call with Mrs. Ray will validate everything stated here.

Latoya is great at what she does she always get me right .... I will send people her way anytime she is the best ... An she is very reasonable.... So if you need your taxes done or if you are having problem with your taxes she is the preson to call she will get everything in order for you... !!! Fresh start tax & accounting llc is the place you need to be ... 2024

I?ve been coming here for years for all of my tax needs. Mrs. Ray is always pleasant while addressing my concerns, no matter if I?m early in the process or pressing up against a deadline. She cares about her clients like family. I recommend her and her firm for any tax needs you may have. If I could give her more stars, I would!!!

The team at Fresh Start Tax & Accounting are top notch. They ask the right questions and listen attentively and then use that information to put you in the best possible financial position!!

I highly recommend the services that are provided at Fresh Start Tax & Accounting, LLC. LaToya and her staff are very professional. She is extremely knowledgeable of her practice and is very transparent with all of her clients. Anyone in need of tax services should definitely contact LaToya and her staff, where you are guaranteed GREAT service.

Have been using La?toya for years now. Always pleasant, professional and great at explaining all my questions. Lisa is very friendly and professional together they make a great team. This is the type of small businesses that you should work with.

This year is my second consecutive year of using Fresh Start's tax preparation services. The ladies of this business are courteous, knowledgeable, friendly, and an all around joy to work with. I recommend them to anyone who needs help with their finances. I'm only giving them five stars because I can't give more stars than that.

I have been using Fresh Start Tax for years, and Latoya has been great tax advisor and help. I highly recommend Fresh start tax to anyone.

The most important decisions you will ever have to make in your life are decisions about your health and your money. I entrust both my personal finances as well as those of my business to Fresh Start Tax & Accounting first and foremost due to their level of professionalism but also because of their commitment to educating and empowering their clients about all aspects of financial management. Very highly recommended!

I would recommend Fresh Start Taxes to anyone. They saved me .$24,000.00. Thats right. The CPA that I was going to was not clear with my circumstances. Ms.Ray knew immediately, and that very same day I had my taxes done. Both her and her staff are very friendly and professional .

When I found myself in the middle of some major tax issues, I was referred to Mrs. La'Toya Ray of Fresh Start Tax and Accounting LLC. Being referred to Fresh Start has been a blessing. Mrs. Ray is extremely knowledgeable in her field and has let me know the process every step of the way. She is very confident in her abilities to resolve tax issues, which was reassuring for me. When I get a bit nervous about my situation, her confidence in getting the matter resolved always calms me down. Mrs. Ray is able

La' Toya did a fantastic job and helped us with all our tax questions. She was able to navigate a pretty crazy year for us: married, moved twice, found new jobs, loss and gain of health insurance, medical expenses, tuition expenses, work deduction, at home office deductions, the works. But she patiently sorted through all our paperwork and saved us a ton of money because we weren't even aware of some of the deductions we could take. Plus, the ability to do online appointment set up and changes and the "pre

I truly appreciate the dedication, understanding, and professionalism displayed by Fresh Start Tax & Accounting. They took the time to go over my process and what I needed to get my paperwork in order. I can't thank La'Toya and her staff enough for working with me through my challenging time even when I gave up on myself when it came to taxes.

I had the most pleasant experience. It felt good to know I had someone who actually knows what they are doing to take care of my very important business. I would suggest any and everybody use there services because you will be in "Great" hands.

Great company! My family has been a client of fresh start since 2009/2010 and continue to receive top notch service. This company definitely knows the laws, educates their clients, and works hard to give you your maximum return.

Fresh Start has helped through alot of my business and personal struggles with getting on the right track. If your looking for an Accounting firm that knows their business, Then call Fresh Start Tax & Accounting. La'toya and staff have always been honest with me every step of ghe way. I would Recommend Fresh Start Tax & Accounting for all of your personal and/or business #taxes and #accounting.

Starting a business can be frustrating in itself. But handling my taxes and accounting a whole other monster. Fresh Tax and Accounting not only helped me organize my business finances they also taught my best practices on how to manage my business finances and build business credit. They are personal and I didn't feel like a number. I felt as if I have a team to back and support me with my accounting and tax needs.

Definitely recommend. Our tax scenario was a bit complicated (multiple jobs, states, etc.) and it was made so much easier! We received so much for the price and the value of the information exceeded that even more. We will definitely be coming back and utilizing the other services in addition to our taxes.

This company is honest and follow Tax, Rules and Regulations. The owner has been doing my taxes for over ten years and I've never been audit by IRS.

The staff at Fresh Start Tax & Accounting, LLC are very knowledgable tax professionals and provided AWESOME tax services. I would definitely recommend Fresh Start Tax & Accounting, LLC and will be using them again.

I recommend Fresh Start for all your tax and accounting needs. My experience with them has been most satisfactory and exceptionally professional. I will definitely continue to subscribe to them.

I have been doin business with Latoya for years and my appt. time was at 10:45 and she was done by 11:30...great doin business with you and your staff n thank you .

Such a great experience! Professional and lots of helpful appointment reminders. She was knowledgeable and personable. The rate was fair and her office was easy to find. Great experience.

Toya is very professional and does a lot for our company. She even comes to our events, which is awesome. I would highly recommend her.

I have been searching for this level of service with a tax accountant! No need to look any further! They don't just do your taxes, they also educate you too. Great customer service goes a long way!

I wish I could leave more than just 5 stars. fresh start knows customer service and how to do your taxes properly I look forward to working with them in the future!

Of all the tax services i've been to for 60 years plus, I find that La'Toya Rays service is the best I've found.I would recommend your office to any one.

I love working with Mrs.Ray. Shes very professional and work hard to meet my needs. Thank you for all your hard work for my company.

I have known how Ms. La Toya. for years and she has always been very helpful and knowledgeable. I would recommend her services to anyone.

La'toya has been such a life saver for me Even though we are not near she helps me everytime I need it whether it be a question I have or something I need her to look into regarding my taxes and Irs headaches Fresh start tax & Accounting llc I will support you

Simply amazing service....fast eazy and accurate. We all need a fresh start sometimes...and (FSTA) is where you can find yours as I did.?????????? ?? ?? ?? ?? ?? A1.

This company's great, they take the time to know their client and personalize thier experience. I'd highly recommend to other's, and will be returning.

Very professional tax service. Responded to all my questions in a timely manner. Took care of me and my whole family. I Would recommend this service to anyone.

My tax preparer was very patient as this is not something that I am good at staying n top of. They walked me through the information that they needed to collect and even directed me on getting the information.

Fresh start tax & accounting llc i have been a loyal customer since 2013 i wouldn't trust no one else as my CPA.

I have recieved tax services as well as credit repair services with this company and they are absolutely wonderful. I highly recommend them.

With all of the Tax Preparation Services I've been to, I find that La'Toya Rays Tax Service is the best I've used.

I was drowning in debt the calls would not stop but latoya and her team are Amazing and im there every tax season

I have been a loyal customer for almost 5 years now and I don't plan on going anywhere.. I love they're service and professionalism.. As long as they're in business they can have my business.

Amazing service! Efficient, knowledgeable, and very customer service oriented. Service is ten out of ten!

Been with La?Toya 3 years now and has never had any issues.

Great service and very knowledgeable. Receptionist was professional and courteous. I look forward in coming back again.

Very professional tax service that went above and beyond for me. I would recommend their services to all of my friends and family.

Mrs. Ray responded to my concerns immediately and allowed me to rest assured and focus on other issues.

Very unethical and dishonest. Quotes one price then charges another without informing the client.

Great service. Great help for accounting purposes. I will be a returning client.

Awesome I was in and out very helpful well use them all the time

Always the best! Excellent job again this year!

Toya was great and so informative love!!!

Toya is great and professional

FRESH START IS TRULY A FRESH START ?

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

Skip to main Home Best CPA's Nearby Upgrade your plans English Avatar for Nico Bottema Welcome, Nico Bottema! Share Install the tag on your site to get access to all features, tools and the insights you need. It's fast and easy. Site ID: 6455700 Get started with the tag installation 1 Copy this code. 1 2 3 4 5 6 7 8 9 10 11 Copy code 2 Paste the code into the of every page where you want to track user behavior or collect feedback. 3 To make sure everything is ready, verify that your code was installed. Verify installation OTHER WAYS TO INSTALL Install with a team member’s help Install on a platform Install with a npm package Explore the demo Take a tour of the product with realistic data to explore. Explore demo site Common questions View all Course How do I install the tag? Collect session data for replays, heatmaps, and on-site surveys by installing a unique tag on your site. Ready to add it? Follow the instructions in this 15-minute course. Article How do I know if the tag is installed correctly? Article Will the tag slow down my site? Suggested for you Enable 2FA now Two-factor authentication (2FA) adds an additional layer of security to your account. Popular shortcuts title Feedback button Capture feedback in the wild by letting users share it at any point title Set up a Net Promoter Score® survey Measure long-term customer loyalty and happiness the tried-and-tested way. title Exit-intent survey Capture feedback before visitors leave and reduce your bounce rate Get started Interviews (new) Get real time feedback at critical times, thanks to easy, in-depth recruitment and analysis. Create project Finish your installation Surveys Feedback button Dashboard Invite team members Integrations