Gold Star Tax Service LLC

Reviews Summary

The reviews overwhelmingly praise the tax service for its professionalism, knowledge, and welcoming atmosphere. Customers highlight the preparer's attentiveness, thorough explanations, and ability to maximize refunds. Many appreciate the family-friendly office environment, including kid-friendly amenities. The service is described as efficient, reliable, and worth repeat visits, with several clients noting they've returned for multiple years. A single negative review mentions issues with a third-party class refund, but the vast majority express high satisfaction and strong recommendations.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice

Small business owners needing bookkeeping, payroll, or tax compliance

Freelancers and contractors with 1099 income or complex returns

Couples planning finances together or managing joint returns

Investors with capital gains or rental property income

Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns

Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification

Tax documents (W-2s, 1099s, investment summaries, etc.)

Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance

Check if your CPA offers virtual sessions or document uploads

Bring a notebook or use a notes app for key takeaways

Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations

Fees may be flat-rate, hourly, or based on service complexity

Some CPAs specialize in industries like healthcare, real estate, or tech

Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

202 N Riverside Ave unit h

Rialto, California 92376

Phone

+1 909-258-2899

Visit Website Call Now Get Directions

Hours

Sunday Closed

Monday Closed

Tuesday 10AM-6PM

Wednesday 10AM-5PM

Thursday 10AM-5PM

Friday 10AM-5PM

Saturday 12-4PM

Customer Reviews

I want to highly recommend the staff at Goldstar Tax Service LLC. They were extremely professional and knowledgeable in helping me prepare my business taxes. They made me feel right at home while ensuring I didn't leave any money on the table. I can't thank them enough for their excellent service. If you're looking for reliable and efficient tax assistance, I wholeheartedly suggest reaching out to them.Tiana was awesome ???

I had a fantastic experience with Gold Star Tax Service TIANA was incredibly knowledgeable, professional, and efficient, making the entire tax filing process stress-free. She took the time to explain everything in detail, ensuring I understood my return and any deductions I qualified for. I truly felt like they had my best interests in mind. From start to finish, the service was friendly, fast, and reliable?I highly recommend Tiana to anyone

Tiana is always awesome! It's been 2 years filing with her and she does amazing work. She explains everything thoroughly and is very knowledgeable. Thank you so much for all the great work you do.

I have been going to gold star since tiana has started ! Tiana is about the best person that has ever done my taxes ! Not only is she so attentive to your needs whenever I had a ? She was there right away to answer .professional and kind ????thank you a Tiana

I walked in to gold star tax service and let me tell you, as soon as I walked in the office , Tiana Thomas the tax preparer welcome me and my son with a very good present vibe. She gave me some good advises that were really helpful to me and I can tell right away that all she wanted to do is help and really cared about her clients.. I left very satisfied and I can't be any more thankful for her .. SHE IS HIGHLY RECOMMENDED FOR THOSE WHO WANT TO GET THE MOST OUT OF THERE REFUND..????

This is my 4th year with Gold Star and I doubt I'll go anywhere else. I always have a million questions and Tiana never makes me feel like I'm crazy. She's fast, thorough, and honest. Thank you and I will be back for year 5 ??

Love going to her! She is very professional & patient. I've been going to her for years and will continue. Tiana is the best!!!

Couldn't be happier with Tiana and her services! I did not file last year & we got it done in her office super quick. She's always going above and beyond to ensure that my tax filing questions are answered- straightforward. She's extremely professional and knowledgeable! On top of that, her office is unique as she has a kids playroom ( mini jumper, work station, snack station). I brought my 3 kids in and they were in the room next over while she was able to do her work at a timely manner! Tiana is very frie

We have been getting our taxes done for two years now with Tiana. It took us years to find someone that we truly trusted, and that was open and honest with us. Tiana is very professional, very knowledgeable, and she is very straightforward with any information. The environment in the office is very professional, yet gives you that home feel. My kids really enjoyed playing in the kids corner and the snacks that were provided. Thank you for all you do.

Tiana was very professional and welcoming at the same time. Most offices I've been in the employees don't really interact with you they just treat you like a paycheck but Gold Star tax really made me feel like family. Also she was able to get me top dollar on my return and was available whenever I called with a question and was knowledgeable. I will definitely be back year after year. Thank you so much.

Gold star tax Service is amazing! I would definitely recommend to all my friends and family they really take their time to make sure they're doing everything they can to assist you. The entire time working with then felt genuine and more than just another tax return. If you are anywhere in Southern California and you're looking for a respectable place with reasonable competitive prices please reach out to Gold star tax services!! The best CPA?s in california in Riverside / San Bernardino County!

Tiana was so professional and knowledgeable! We are so happy with her services and will definitely be returning!

You haven't had your taxes done right, until you come here. Tiana worked a miracle doing my taxes! Let her work a blessing into your life, you won't regret it.

I paid for the class-third party. Unfortunately, the class was not a good fit for me-online was too complicated. I tried several times to get my refund. Even though the owner was cordial. I was given the round around by the third party about my refund. :(

Came in expecting nothing, left out with MAJOR RELIEF. Tiana will brainstorm and have you leaving with a miracle. Only tax prep I will ever goto. Blessings on top of Blessings!!!

Fast, experienced, cheap it was great all Around.

Y?all The Wait Is Worth It ???? Tiana Really Helped Me With My Taxes. I Got Back Way More Than Other Places Quoted Me. Definitely Doing My Taxes With Her Next Year ??

I love their services! They are thorough, responsible and professional. They are definitely worth my services again! Thank you so much Gold Star Service!!

Thanks you ? I been doing my taxes with tiana for a while now she's the best

Very good service, Great communication, was able to get more back then I thought! Will definitely come back next year!!!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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