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Golden Crown Professional Services

Golden Crown Professional Services

Reviews Summary

Overwhelmingly positive reviews highlight exceptional service, professionalism, and expertise in tax preparation. Many long-term clients praise the thoroughness, friendly atmosphere, and clear explanations of tax laws. The team is consistently described as knowledgeable, trustworthy, and helpful for both personal and business taxes. A few mention convenient technology and a family-like environment. One negative review cites an issue with business registration, but the vast majority strongly recommend the service, with many returning for over a decade due to reliable results and excellent customer care.

About This Listing

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Sales Tax Compliance
Entity Structuring
Estate and Trust Tax

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Sales Tax Compliance
Entity Structuring
Estate and Trust Tax

Contact Information

Address

114 A St

Hayward, California 94541

Visit Website Call Now Get Directions

Hours

Sunday Closed
Monday 10AM-6PM
Tuesday 10AM-7PM
Wednesday 10AM-6PM
Thursday 10AM-7PM
Friday 10AM-7PM
Saturday 10AM-6PM

Customer Reviews

Mr and Mrs Pascual/ Brenda Garcia are very knowledgeable, up-to date on Tax Laws, Very Professional but Sincere and Friendly Individuals. Otherwise, they won't be our professional Tax Preparer since 2005. Even when we moved from Alameda, CA to Orlando, Florida- we still maintain them for Tax Preparation. 20 years of friendly Service. Wow !

I've been working with Pascual & Brenda for many many years now. I started doing my taxes with them 15+ years ago and I have recommended so many family and friends to them. I opened up my own business and Pascual & Brenda handle my taxes, payroll, and accounting. They have always been professional and gave the best quality of work I could ask for. They've helped my business grow and we continue to grow because of all their services. I recommend them to everyone who is looking to start a business and also fo

This was our second year working with Pascual at Golden Crown Tax Service. The office is very professional and easy to work with. They have an online client portal that is convenient to use. Pascual is smart, kind, and friendly. He definitely knows what he is doing -- he was able to get us a lower tax liability than compared to my returns on Turbo Tax. I recommend him highly and w/out hesitation.

My family and I have been clients for years. I never have to worry about my taxes being done wrong. They're always professional, update and always provide excellent customer service. I tried other places before Golden and they all left me paid ?up front? but then audited and owing. We are Golden Crown clients for life!

This is our 2nd year doing out taxes at Golden Crown and just like the first time EXELLENT Customer Service. We are very please and we will see you next year Mr. Pascual. You have a great team. Thank you.

The staff is very professional and accommodating. The waiting room is surprisingly relaxing. There's a very large TV with a sound bar near the seating area so that you can actually get into whatever movie is on while your waiting. Last time I was there, I had my kids with me. Although we were the only ones waiting and didn't have to wait long, she let my boys pick out a movie. (Netflix) These people are very thoughtful and make you feel like family. When my husband and I first went to Golden Crown, we did

Great and friendly staff! Very knowledgeable of all the current and new tax laws and can easily explain if you have any questions regarding your taxes. I've been coming for a few years now and am very grateful to be able to come here every year. STRONGLY RECOMMEND!

Excellent service. Pascual and Brenda are very knowledgeable and always take the time to answer all of our questions on a very professional way. We have been customers for many years and we highly recommend their services.

Best Place to do the Taxes on the Bat Area, it doesn't matter if you know well or not, coming to Golden Crown Professional Services is the best choice we make for our personal and corporation taxes, other places know how to do it but here they help you grown your Bussines and how to maximize your tax. Being owned by a Erolled Agent Certified by the IRS this means quality and honesty in all the practice 100% recommended.

Use to come here until I incorporated my business, and Pasqual forgot to register me with the Board of Equlization. They contacted me and said I owed them $13k or I was going to be shut down. When I called Pasqual, he said that had nothing to do with him at all. I paid him to take care of all this. I ended up going to a CPA who told when Pasqual incorporated me that should have be done all together. Never going back here. Very Dishonest. People please see a CPA for your Taxes. Don't risk it with this man.

Great service! Extremely friendly and family oriented! They are willing to help and answer any question b you have with a great smile. My family and I have been coming here for 3 years and highly recommend others to come.

Very friendly! Great service. Love the atmosphere. Friendly and caring. I will recommend this place to anyone that's needs to get there taxes done.

Been a client for over 20 years. Great customer service, experience, and very knowledgeable with the latest laws. Very high tech and up to date!

Very professional and they sure are experienced. They provided us with so much information we didn't know about. They definitely made everything more simple and clear.

It's my second year working on my taxes at golden crown I love that they are very thorough when explains everything I will be back !

My family and I have been filing our taxes here for years. They are quick to respond with any inquiries and are very friendly

Thank you for your professionalism and excellent services!

Excellent experience of attention and technology in tax preparation.

Great service thank you pascual.

(Translated by Google) Wonderful and Excellent Service I've ever received from Pascual and Brenda both of them, they know how to explain properly and do a great performance to do your taxes. I recommend totally, it's worth it. Excellent service and professionalism, I totally recommend Brenda and Pascual, excellent professionals to explain and help with taxes. (Original) Wonderful and Excellent Service I've ever received from Pascual and Brenda both of them, they know how to explain properly and do a grea

(Translated by Google) It is always an excellent experience and above all the steps that have been taken for my declaration are specific and very clear. Thank you for your services. (Original) Siempre es una experiencia excelente y sobre todo los pasos que se han tomado para mi declaraci?n son espec?ficas y muy claras. Gracias por sus servicios.

(Translated by Google) Excellent service...Pascual and his wife are excellent people...very honest and helpful. I recommend them...5 stars for them! ?? (Original) Excelente servicio..Pascual y su esposa excelentes personas..muy honestas y serviciales. Se Los recomiendo...5 estrellas para ellos! ??

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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