Hicks & Co Tax Service LLC

Hicks & Co Tax Service LLC

Reviews Summary

Overwhelmingly positive reviews highlight exceptional service, professionalism, and friendliness at Hicks & Co Tax Service. Many long-term clients praise their efficiency, thoroughness, and personal touch, with staff remembering clients by name and following up proactively. Several mention receiving higher-than-expected returns and appreciate clear explanations. While most experiences are excellent, one review notes a minor error in tax filing, and another expresses frustration with communication delays. The consensus is that Hicks & Co provides reliable, personalized tax services with a welcoming atmosphere, making them a top choice in the area.

About This Listing

Bookkeeping
Accounting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Financial Advisory
Estate and Trust Tax
Small Businesses
Individual Taxpayers
Real Estate
Professional Services
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Budgeting
Forecasting
Financial Advisory
Estate and Trust Tax
Small Businesses
Individual Taxpayers
Real Estate
Professional Services
QuickBooks

Contact Information

Address

131 S Allison Ave

Xenia, Ohio 45385

Hours

Monday 10AM-4PM
Tuesday Closed
Wednesday 10AM-4PM
Thursday Closed
Friday 10AM-4PM
Saturday Closed
Sunday Closed

Customer Reviews

Jeremy Cooke has taken over and provides excellent customer service and communicates constantly during the process.

Hicks & Tax Service, LLC is an outstanding business. They provide a high quality experience, taking the stress out of your tax preparation, and getting the job done accurately, and on time. The staff is extremely professional, friendly, and knowledgeable. I've been using their services the pass 3 years, since returning to Ohio. I am happy to have found their office. Keep up the great work John and company... thank you for expert service. I highly recommend their tax service to all my friends and family. Wel

Not the best or worst experience, but due to an oversight by the tax preparer, I received a letter that I still owe $50 to my city. Why do I pay for someone to do my taxes if they're not going to do it correctly. The only benefit was that they knew about a credit for going to school. However, I could find that myself on the irs website. Just annoying, 1 small mistake, but it isn't something I should have to deal with when I paid a tax preparer.

We have been using Hicks & Co Tax Service for years. Their knowledge and helpfulness have been a huge benefit to us as we own a small business. It's always easy to get an appointment, and our paperwork is ready quickly. Highly recommend!

First time using Hicks & Co. Since we moved from out of state we decided to use a tax service. Had a great experience - got in quickly to have them review all our paperwork, did quick work on the return and got back more than expected. We ran into one problem but they resolved it quickly.

If you want unbeatable customer service and reliability.. Hicks is for you! Forget H&R block and Jackson Hewitt, these people don't care about you. HICKS DOES! Dewey has been my tax guy for the past 3 years, the ladies up front are always super friendly and professional. These guys even call/text to wish you happy new year, merry Christmas, and happy birthday. Tell me your other tax "preparers" do that. They are also incredibly helpful if you need to grab a copy of your W2 from a previous year (super help

Hicks is my third CPA that I?ve used and his fee is right on target and affordable. John Hicks is helping me with my tax issues and questions to ensure that I get my full refund due or having to pay in only what is due. He works with me and my very confusing tax conundrums and guides me so I feel comfortable and ensures me the best service. Highly recommend Hicks Tax Services!

I?m just blown away by his professionalism and experience! We?ve been a small business since 2012. Didn?t have the best experience with our last tax people. John over exceeded our expectation. They took the time and we was able to come in on a day they wasn?t even working. Had our taxes done within a days time. Not to mention we got our first refund ever since we?ve started the business! Words can?t express my gratitude! We will definitely be telling friends and family our experience. Thanks John and staff

John Hicks is the perfect tax preparer with the highest integrity and expertise, staying up with ALL the new tax law developments throughout the year - and there have been a lot of changes under the Obama administration. I've had John doing my taxes for the last 8 years or so and have not once regretted it. I'm a retired USAF officer and have a couple rental properties; the depreciation tables/forms for the properties are too complicated for me but a routine process for him. And he takes care of all four

Hicks & Co Tax Service has been doing our taxes for many years now. They have provided services to us above and beyond those of other tax companies we had used in the past. They know my husband and I on a first name basis. They send us reminders and notices of tax related items that will make our tax filing all the more complete and maximize our return. We would recommend their company to anyone who asks and we have!

John Hicks and his Associates have proven to be a great place to handle our tax fileing for us. No more waisted Sunday afternoons reading the long verbiage on the IRS papers to try to file these on our own. A short visit to Hicks and Co. Gets it done quickly.

Hicks & Co Tax Service LLC has prepared by federal, state, city and school district taxes for a few years. Everyone is very professional and friendly. The price is very reasonable and I actually look forward to getting my taxes prepared by them every year!

The WORST experience I have ever had. I have never used an accountant before and decided to use one to file my 2019 taxes. Never again!! Huge waste of my money and it is now the end of January 2020. I still have yet to receive my tax return. I call at least twice a month, and I have not received one phone call. Do not recommend!!

John has been our tax specialist for over 10 years. He is efficient, professional, and really invests in you as a client. Once you have made the choice to go to Hicks & Co., you will never go anywhere else.

Very impressed! Top quality service and friendly atmosphere with reasonable prices. We are definately satisfied customers and would recommend Hicks & Co. Tax Services to friends and family.

John and his employees were great to work with. I had him file my business and personal taxes and for a business owner it was a very easy process. Got one of my highest returns I have ever had!!! Thanks John:)

The best service in the world. I have never had any negative feedback I would and have recommended them. If you are looking for honest and trust worthy people go here. Awesome in every way! !!!!!!!! Love them . Ty bradley.

I have been going there for several years. They always do their best to get you the most out of your tax return. They are a very friendly family and have a great staff!

What a great first time experience with Hicks and company. John was easy to work with and very knowledgeable, sorry it took so long to find a quality tax professional.Thanks

I have had my taxes done here for the past 2 years, they are polite, professional and everything is always done in a timely manner. The staff is great!

I have been using this company for several years now after several recommendations from family members who also use them. Everyone that works there is competent in their job and is excellent at customer service. I'll never use another tax service.

I?ve been going to Hicks & Co Tax Service for 15 years now and they are really great to work with and helpful of any questions you have to ask ??

I have used Hicks & Co. Tax service for the last 5 years and couldn't ask for better service. They are always in communication if there is an issue and offer accurate and quick service.

I have been going to Hick's & Co for years. They really take their time to answer all your questions. I have always felt valued as a client. I recommend them to everyone!

Best tax service available in Xenia. Great customer service from John and his staff. Thanks Rebecca for being so good with our son.

Very professional, knowledgeable and fast service. Made my tax experience very easy! Highly Recommend Hicks & Co Tax Service.

We love going there every year. They are very friendly! I never feel rushed, and they answer any and all questions we may have. Keep up the great work!

All the staff is very friendly. We wish we would have had them do our taxes years earlier. They have been doing our taxes 4-5 years.

Such a friendly place. Quick service even in the height of tax season. Very thorough and took the time to explain everything. Will be going back next year!

Hicks & Co. are great they have a good team and have treated me with great respect and have answered many questions that I have. They always call me back when I leave messages.

they got me in and did my taxes in a timely and professional manner but they are busy so make a appointment and give them a chance

Our experience was great with Hicks & Co. They were quick, efficient and they have very responsible rates. I would definitely recommend them to others.

This is my second year with Hicks & Co Tax Service and I could not be more pleased. I will always recommend him and will continue to use them in the future.

We have been using Hicks for at least 7 years now. Great people. Great service.

Very happy with the service and time spent answering questions. We have never felt rushed or pressured into signing anything until we understood what was going on.

The best place to have your taxes done in the Dayton area!! Very efficient?Thorough- confident in the process!!

Have been a customer of theirs for years and they have also served my children. They are kind professional and Christian. I love them.

Thanks for all that you do, it's been a great experience working with you all. Merry Christmas and a Happy New Year. God bless you all.

Last year was our first year having Hicks & Co. do our taxes. Will be going there again this year. Staff is very professional.

I've used them for 4 years and even though I moved to Florida, I still send John Hicks my taxes to file for me.

The office feels like your hanging with friends.John is a wonderful person.who honestly cares for his clients.

Very reliable, competent and friendly service.. No other tax place to go in Xenia but there!!

Love this company. Great service and very friendly. Great job John. Great job Becca.

Every year we get flawless service, friendly faces and honest work!

Good people. Very helpful. Takes time to answer all questions and explains very clearly. Very welcoming atmosphere.

Went for my first time ever with my grandparents and i loved it so much . The people were so kind and super helpful

Very customer oriented. Fast courteous response to any issues. Very pleased with service.

Excellent! Staff is kind and efficient. Each visit has been a good experience.

Fast, timely service. Trustworthy and I wouldn't have anyone else do my taxes!

The tax preparerer and everyone there was extremely nice and the service is very affordable!!!! I highly recommend this tax place to everyone!!

They do a wonderful job at a fair price with great service

Had my taxes done in less than a day. Great explanation of my tax situation.

Service is always friendly, professional, and efficient. You can't do better than that!

Great service at a great price. Takes the headach out of taxes.

Appreciate that they keep up with all the continuous changes.

EXCELLENT SERVICE FOR YEARS ENJOY STAFF AND EXPEDIENT SERVICE.

great experience every time at a resonable price!

Quick and thorough service for the past two years

Always there for you...even when there are constant audits.

Very good place to do business with.

Great information in a timely matter!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

Skip to main Home Best CPA's Nearby Upgrade your plans English Avatar for Nico Bottema Welcome, Nico Bottema! Share Install the tag on your site to get access to all features, tools and the insights you need. It's fast and easy. Site ID: 6455700 Get started with the tag installation 1 Copy this code. 1 2 3 4 5 6 7 8 9 10 11 Copy code 2 Paste the code into the of every page where you want to track user behavior or collect feedback. 3 To make sure everything is ready, verify that your code was installed. Verify installation OTHER WAYS TO INSTALL Install with a team member’s help Install on a platform Install with a npm package Explore the demo Take a tour of the product with realistic data to explore. Explore demo site Common questions View all Course How do I install the tag? Collect session data for replays, heatmaps, and on-site surveys by installing a unique tag on your site. Ready to add it? Follow the instructions in this 15-minute course. Article How do I know if the tag is installed correctly? Article Will the tag slow down my site? Suggested for you Enable 2FA now Two-factor authentication (2FA) adds an additional layer of security to your account. Popular shortcuts title Feedback button Capture feedback in the wild by letting users share it at any point title Set up a Net Promoter Score® survey Measure long-term customer loyalty and happiness the tried-and-tested way. title Exit-intent survey Capture feedback before visitors leave and reduce your bounce rate Get started Interviews (new) Get real time feedback at critical times, thanks to easy, in-depth recruitment and analysis. Create project Finish your installation Surveys Feedback button Dashboard Invite team members Integrations