Higher Level Processing

Higher Level Processing got me in 10 years ago after being rejected multiple times at first! Their explanations, clarifications, and reminders were the best after 10 solid years and my loans were paid off recently. They are a great addition to your loans and life!

They have excellent communications skills and handle everything for you. They keep you informed of any changes to your loans and the best part is that they do all of the work for you. That makes one more bothersome task incredibly simplistic. It's well worth the minor cost to have them provide their skills on your behalf. I highly recommend them and I would not hesitate to use their services again.

This company has been a great help in taking the burden off on dealing with student loan headaches. I have been working with them a few years and they have always answered any and all questions I have asked. Very professional people and quick to return a call or email. Paperwork is simple and easy to complete. I could not say enough about how amazing this company has been for me. I appreciate each one and highly recommend anyone who is dealing with student loans

I just had the most enjoyable experience with Higher Level Processing. They spent a great deal of time explaining my student loan repayment options to include a much more manageable monthly payment. This was an easy process and I'm excited about what the future holds in reference to paying down my student loan debt. Lance was attentive and answered all of my questions. Thanks so much for relieving my student loan stress!

Higher learning was very reliable for me. They taught how me to budget and increase my credit score. The customer service provided was excellent. They were patient and provided me with the best information to better my life. I am very grateful for this program. I recommend this program to anyone who is in need of help with their loans.i just want to extend my most humble thank you to this program for changing my life for the better.

This company has taking the sting out of student loan repayment. They have handled everything for me by creating an affordable payment and processing fee that has easily worked for my budget for years. Anytime I've ever called in I can quickly access a live agent who is friendly and very knowledgeable of my account. I strongly recommend reaching out if your are an educator with student loan debt. They will make the process paying your of loan payment easy. After only 120 payments, you can be rid of the b

I can't speak highly enough of this company. I didn't sign up for years because I thought it was a scam. Here I am, a few years later and my student loans over 100k of debt completely forgiven. This company has been a breeze to work with! If you are hesitating, don't! Take their services and you will not be upset. I'm horrible with paperwork...I procrastinate... And I rarely pick up the phone. This company would patiently call me day after day if they needed something from me and would send me letters with

I had an amazing experience with Higher Level Processing for my loan that was part of the Public Service Loan Forgiveness. Every communication was professional and each person that I spoke with made sure I totally understood what was going to happen and... it was absolutely that way. I recommend this company for your student loan needs. I am pleased to announce that I am now student loan FREE! I would not be here if not for the courtesy, professionalism and their compassion. Great people!!!!

HLP assisted me with managing my student loans for many years, they were always helpful with reminders, and making adjustments when needed. I am very pleased with their dedication to keeping me informed regarding what needed to be done to keep my loan payments current. I recommend this company to anyone...

Higher Level Processing has done an excellent job with my student loans. I've been paying them since 2006 and I was so grateful to find them. They helped me so much and always made sure I was informed about my loans. I'm almost at forgiveness! I can't wait. It's been a long time coming.

I had a great experience even though I sometimes worry about student loans. I talked to Martin Jose and he made it so much less stressful. He also took the time to help me understand the process and he also helped me with deciding what options were best for my situation. He was also there whenever I needed him I probably called him a 100 times with questions and he was there to help every time.5/26/23 I received great customer service from Jen. He was very helpful.

Higher Level truly was a blessing. I've never written a review before (that I remember), but HLP has been so easy to work with. If you have busy schedule, they don't let you forget to do turn paperwork in before the deadline. They streamline every process and take the guesswork out. They are very courteous as well. My student loan payments were cut by 2/3 when I started using HLP. I highly recommend Higher Level and I'm happy I found them.

Higher Level team is awesome, they have been Fantastic in helping and guiding me through the student loan service program. I'll recommend them 100%. Gem and Higher Level Team- Thank you so much! Please call them for their assistance, you want regret it!

Higher level processing made it very easy to manage my student loan payoff. They have had easy and prompt communication with me since day 1. I don't have to worry about anything. And i look forward to the day my loans are forgiven! So glad I found this company! Thank you!

This company helped me so much with dealing with my federal student loans. I had so much anxiety when I needed to deal with it that it was nice to have them handle all the hard stuff. I am so thankful I found this company! They were also always there when I had questions!

I am absolutely satisfied and pleased with the service I have been receiving. Whenever I have an issue or question I am able to speak with someone immediately and it's handled with care. They provide wonderful customer service. They are extremely polite. I do understand nothing is perfect and you must have patience but, I am going to be completely honest the representatives give me a sigh of relief when I call. At first I was a little skeptical because I had never heard of the company but, I tell you this h

HLP has been awesome and thank the lord for them because I don't know how I would?ve paid this. Every time that I has a concern or question they were very knowledgeable and could answer whatever I asked. This has been a very pleasant experience and I'm glad this is over.

The company did a great and thorough job taking care of my loans. They were very easy to deal with and constantly went above and beyond to complete all tasks required. Highly recommend, great experience.

I am writing to highly recommend the services of Higher Level Processing. They have been one of the the best companies I have ever dealt with. The knowledge and professionalism of HLP employees went beyond my expectations. After completing one year of services, I find their knowledge and attention to detail comforting. All questions have been promptly answered . Each employee I have talked with has had excellent communication skills, has been courteous and professional . Sincerely, Carol B

HLP has been such a blessing! They have been extremely helpful in navigating all the paperwork and requirements to apply for the PSLF program as well as calculating a reasonable monthly payment based on my income, which as an educator is not much. They have always been prompt with responding to my questions and helping me understand the process. After working with them for the past 8 years, my loans of over $100K have been completely forgiven! I can't thank HLP enough for all their support and advocacy!

This service made navigating through the PSLF process as easy as it could be. I was able to afford my payments for the 10 years without a financial struggle. I felt like I won the lottery when I received notification that my loans were forgiven! I would recommend this to anyone!

Higher Level Processing handled my case with professionalism and courtesy. I went into the process with very little hope that my debt, considering how high it was (nearly $165K), would be forgiven or even reduced. However, much to my surprise, my debt has now been forgiven and I can go about my business without that monkey on my back. Worth every ounce of paperwork (which was actually minimal) and monthly fee of less than $40. I am in your debt HLP. Thank you so very much!!

HLP were very helpful in getting my loan forgiven. They were deligently and proactive always getting in touch with me regarding any information I needed to send and also when they had news about the department of education. I am glad I was assisted by HLP. Thank you

Jenny was amazing she was very patient with all my questions and I felt she was very knowledgeable about all I asked about! Working with High Level Processing has been a truly great experience. :)

I have been very pleased with my experience with Higher Level Processing. They have provided excellent customer service and were instrumental in my qualification for the PSLF program. I am happy to say that with their help, my loan balance has been forgiven.

Imagine my surprise paying into a forgiveness program as a public servant 7 years before someone finally realized they were applying my payments to the wrong program. From 2008-2015, this is exactly what happened. HLP not only assisted in unwrapping the ream of red tape, but they were also sympathetic as a corporation, when the lender's parent company ignored my requests to correct their company's errors. Each and every year from (2015-2023) the processing team was timely, professional and user friendly. Ev

In the past, dealing with student loans was confusing, but Higher Ed took care of letting me know what I had to do and when I had to do it. I am very appreciative of their services. They helped keep my payments down and helped tremendously with the PSLF process. My loans are forgiven now - thank you!

HLP has always kept in constant contact about my student loans over the last 7 years. They have always answered my questions in a timely manner. I would highly recommend them.

I have been working with HLP for almost 10 years. They have always done a good job communicating what I need to do to stay on top of my 120 on time payments. I'm almost there! Thanks for the constant support HLP????

I was fortunate to find out about Higher Level Processing! From day one they have been courteous, professional and very helpful. Whenever I have had a question they were quick to answer the phone and pull up my account and help me out. I have received a letter from the Dept. of Education this week that my loan has been forgiven due to my payments and arrangement with HLP. Thank you so much for all of your assistance.

This a serious company, with helpful and kind people to work with you. They have solutions, and facilitate the ways to solve any problem. Definitely, I recommend Higher Level Processing for all your loan, debts, and credits. They are completely professional and committed. Thanks!

They were very detailed when I initially called and was able to walk me through a lot of the things I needed to do. They also reached out so I wouldn't miss the window to submit my PSLF form. I would definitely recommend them.

I have been with doing business with HLP since 2017 and they have definitely helped me alot. I will admit that I have called and no one picked up, I wasn't able to get leave a voicemail either. It does make you suspicious when this happens. Hopefully, they will improve in that area. The customer service is very good, thankfully. They have helped me with my loans tremendously because Navient was giving me the lowdown blues. Thanks again. As of 02/2023, my loans have been forgiven. Praise God, Eloi, Halle

Thank you, THANK YOU Higher Level Processing to managing my student loan forgiveness process. Throughout the years, HLP has been helpful with navigating through the process, until finally, every remaining dollar and cent of my student loans was forgiven!!! I am so very thankful, and have recommended you to several of my friends and colleagues who work in public service. Thank you, THANK YOU again!!!!

HLP has been a god sent. So helpful the entire way. Always returned my emails/phone calls in a timely manner. Thank you to Karla who assisted me every step of the way. My loans are finally forgiven!!!! Thank you, thank you, thank you!

Higher Level Processing did a great job taking care of my student debt. They communicated well and were always able to answer my questions. The processing fee worked well with my budget. Thank you.

HLP is a fantastic program! They are always very helpful, and help keep me on track with my student loans. They always keep me in the loop with what is going on with my loans and the department of education with phone calls, emails, and even snail mail. I highly recommend them to anyone.

I've been working with HLP since 2015, and my loans were just forgiven through PSLF! So grateful for their help, but I do want to recommend that you send required documents to them with signature confirmation. My documents were misplaced at one point

Higher level processing Service made the process of my loan forgiveness a very easy process. Every person I encounter were very helpful and knowledgeable with my account and helped me every step of the way. Until the wonderful day I received the news of my loans being forgiven. Thank You Higher Learning processing.

I have been working with Andrea and she has been a tremendous help working with me and walking me through the forgiveness program. I am pleased to say I am almost at my final step in the program and closer to my goals I have been trying to reach. Andrea?s personality is one of a kind you don't find people that will help you and have patience with a positive attitude the way she did with me. I am truly grateful that I was able to work with her she made the process very enjoyable. Thanks Andrea, ??

I would recommend HLP to anyone looking to manage, consolidate or discharge their student loans. Everyone I worked with was kind, courteous, professional and very efficient. Great experience and wonderful people.

Higher Level staff did an EXCELLENT job taking care of my student debt. Being older i was very skeptical at first and even turned down several phone calls until they explained everything and had sent me information via mail explaining how it worked with my Public service employer. There was paper work due and income base required every year that needed sent in but after 10yrs of doing that, my student loan met its term and now im student loan free. What a relief,,THANK YOU very much

I am beyond grateful to Jem and the entire staff at HLP for helping me get out of student loan debt. As a public service employee, the staff at HLP carefully monitored all of the documentation that I had to submit in order to maintain the status for my PSLF program. I highly recommend HLP; they are legit, professional, courteous, and kind!

I found Higher Level Processing to be a great company! Any public school teacher who wants to take advantage of the Public Service Loan Forgiveness program will find HLP there to answer any question. They are very professional as they walk you through the process from signing up for the program all the way to loan forgiveness. HLP helped me lift the huge burden of student debt, and I am forever grateful! I would highly recommend them to anyone.

Jendy was incredibly helpful and professional. I've found HLP consistently offers quality service and flexible. The experience with Jendy flowed well and she went beyond what the call was about. Well-done.

I was enrolled in the PSLF program which required me to make 10 years? worth of payments in order to have the balance forgiven. The minimum payment required by my loan company was unmanageable, but Higher Level Processing helped me obtain an income sensitive repayment, which was completely manageable. Though it required me to recertify every year, my payments never got out of hand. I was able to make the 10 years? worth of payments and just had over $80,000 of loans forgiven. I would not have been able to d

Working with Higher level processing has been so easy and everyone who helped me in the process have always been very nice. Choosing to pay my student loans through higher level processing has been a great decision. I highly recommend them!! Thank you Higher Level Processing!!

Higher Level Processing, you guys are the real deal. I owed over $80,000.00 in student loans and I check my credit report today and it reads $0.00. I turned my stuff over to this company a couple years ago and each year, I would do what was asked of my by the company. I would get all of the proper paperwork filled out by the human resource person in my school district, and submit it back in a timely. I'm turning all my friends and family on to Higher Level Processing.

I am a very thankful this company was able to consolidate my student loans. It is much easier to make 1 payment instead of several. Everyone I spoke with was very professional. I especially want to thank Hugh Thompson for all of his help. He quickly returned my calls when I left him messages. I am a very busy healthcare, so I appreciate their flexibility in taking my calls. Thank you, HLP.

Philip Tamera has been incredibly patient, kind, and persistent in managing my student loans on my behalf. The amount of relief I have felt from not having to deal with student loan lenders directly is immeasurable, allowing me to focus on other things. He worked with me to get the required paperwork submitted and has saved me hundreds of dollars a month. I am disappointed that the lenders never counted any of my previous qualifying work experience towards my student loan forgiveness, but ever since I st

Great program, they talk you through everything thoroughly. They always answer the phone and constantly keep you updated on your status. I'm STUDENT LOAN FREE because of Higher Level Processing. I recommend you go with them for GREAT RESULTS

Higher Level Prcessing was an absolute God Send! They handled my student loans for me, processed every payment, cut through all of the red tape and just recently handled my PSLF! I highly recommend!

My customer service experience was great, Martin is the rep in particular that helped me, and he had answers for all of my questions...best of all they work with you if your ever late on a payment!!! Call now to sign up for your loan forgiveness plan, you'll be glad you did!

Higher Level Processing it a great company! I was referred to them by a co-worker and glad I contacted them. They walked me through the process from beginning til the end. Thank you all so much for your assisting me with getting my payments lowered.

Several years ago, I was introduced to Higher Level Processing by a co-worker who was in the process of signing up for Public Service Loan Forgiveness (PSLF) program for her student loans incurred for her education to be a public-school teacher. That phone call changed how my loans were serviced from that day on. I was supported and walked thru the process the entire time once I joined Higher Level Processing until November of 2021, when I was notified that my loans have been paid in full and I no longer h

They were very helpful in managing the documentation deadlines associated with the federal loan forgiveness program. They kept me organized and aware to ensure I meet the criteria to remain in the program. It was well worth the $ to avoid the headache of government bureaucracy.

I had a great experience working with my counselor on the phone. Very knowledgeable, and I would love for her to call me back concerning all my loan needs! Very helpful

Higher level processing has been helping every bit of 2 years now and we're almost to the finish line and by god good graces my loans will be paid off, if it wasn't for them I they did everything sent the forns updated things from year to year and definitely took care of all the paperwork, so I thank you very much

Thank you to Jendy and all the caring people at HLP! When no other agencies were willing to offer any meaningful assistance, HLP stepped up to help me and my family. Your assistance means more than you will ever know! I will certainly continue to make others aware of your great service! May God bless you all!

I have been working with Higher Level Processing for two years. The company is honest, straight-forward, quick to respond, and is pleasant in all interactions. I highly recommend HLP to help with student loans!

HLP has awesome customer service and took care of all my paperwork. All my student loans were recently forgiven and it is attributed to HLP guiding along the way. Thank you for all your help.

Awesome customer service! Higher Level Processing was very helpful and resolved my issues extremely fast. Strike Alquizar was great to talk to and had my issue solved within minutes. Highly recommend!

Higher Level Processing is a great company. They took the time to make sure I understood my student loans. I am never felt like I was in the dark with my account. Thanks

Great customer service! Martin was the agent that assisted me and was a great help and very considerate with my work schedule. I got all my questions answered in a timely manner. Lowered my monthly payment which was great! Thanks again!

To whom it may concern, Since I was first contacted by Beatrice Hernandez she has done an outstanding job explaining the program and answering all the questions I've had. She has been very friendly and knowledgeable during this process and has made me feel like they valued member of this service. Thank you very much and I hope for continued reliable service in the future. Sincerely, Julie Parcell

This company is great. They are extremely communicative which I love when your talking about handling something like your student loan debt. I almost backed out and didn't use them and was thinking of going it on my own, but I am glad I didn't. I would recommend this company to anyone.

I have been working with HLP for 5+ years. This company is great in helping with the needs of student loans. My representative, Cris, goes beyond & above the call of her duties to make sure all of my questions & concerns are answered. I appreciate her following up to check to make sure the process of my Repayment Plan is completed. I fully recommend that if anyone has issues with their student loans to reach out and contact Cris at HLP. Thank you again Cris for being there for me. God bless, Deb.

Higher Level Processing was very valuable assistance to me as I began my Public Service Loan Forgiveness Program. As I went through the process they were less helpful, but I wouldn't have known how to start without their assistance.

Higher Learning Team had been excellent in every way. Thank you so much for your services, you are always available, efficient, kind and trustworthy,. I appreciate you team.

I have had a wonderful and positive experience ever since I got in this program and I would refer and suggest anyone with student loan debt to definitely give them a try and I thank them for everything!

I worked with a very patient and kind person via text. Not only did this person find my paperwork I faxed yesterday this person looked over everything this person has submitted all of it to the Dept Of Education. I am thrilled it went so smoothly. I also had a few other questions and all were answered to my satisfaction This is such a great program!

Great customer service, Kaylee the budtender that helped me out today had a great attitude and she gave me great recommendations!!

While contacting HLP....(as I call it..HeLP) to update my financial information amid myriad technical issues with my employer, I had the good fortune to be assisted by Roland Martin, a most helpful and understanding young man. I appreciate his warm and engaging manner as well as his patience in listening to my concerns and guiding me through the process. He is to be commended for he brings honor not only to himself, but to Higher Level Processing. Thank you.

Higher Level Processing has always been professional and very helpful when it comes to dealing with my student loans. Regardless of the reason for my calls, they are always expedient and help resolve any problems I may have. Thank you!

I have been working with HLP for 4 years now and have found their service to be helpful and top notch. I worked with Martin today and he was very helpful and alleviated the stress that comes with dealing with federal loans.

I am very pleased with the service I get from HLP. Martin takes care of my loan servicing needs. He is very knowledgeable and answers all my questions. He is pleasant to work with as well. I have been with HLP for three years now.

Over the past several years I have been pleased with the support and services offered by Higher Level Processing. Customer service rep Ian most recently was able to check into some things for me and get back to me in a timely fashion with some positive results.

I would like to say! I've worked with them for three years! They did not fail me!! I had to go through several people!! But they're on top of everything!!! THANK YOU FORGIVENESS?..

Wonderful company and easy to work with. Constant contact and able to answer all questions quickly. Martin is the representative I am currently working with and he is excellent. He is efficient and knowledgeable of my account.

They have fantastic customer service! Always willing to answer questions either by phone or by email with prompt and polite responses. I am grateful for their help with my loans!

I don't typically write reviews because frankly I'm lazy but I've been so inspired by the support Higher Level Processing continues to provide! Most recently with Kathy (that I just spoke with a moment ago) but honestly whoever I speak with I am always left with the experience of being cared for as a customer. The unique quality of support has actually improve my quality of life knowing the HLP team is managing my loans. I am a 15 year veteran educator on the high school and university level and I have a cu

They have been so helpful and customer friendly. You actually her to speak to a real live person who is knowledgeable and able to communicate well. They take care of everything! Invaluable!

When Daniel at higher level processing contacted me this morning I figured this was just another telemarketing call trying to make money or put me in a deeper hole. However, after finally giving them time to explain to me what they do and how they can help me I decided to go forth and give it a shot. I guess you can say I judged the book by its cover before knowing what's inside. once understanding how the company works and seeing how they can help me with my old student loans from 2010. I am pleased to sa

So far so good. I have seen solid results from HLP. They have done a fantastic job at communicating with me and also handling the business of my student loans. I give my recommendation to use this company.

Working with HLP has been so easy and everyone who has helped me in the process have been nothing but nice & courteous! I highly recommend them for your student loan needs!

The HLP team is very professional and was able to help me by lowering my payment by 80%! They know what they are talking about and were able to get me into the correct repayment plan that was most beneficial to my current situation. Give them a call, you wont be disappointed

It has been a pleasure working with Higher Level Processing. They have taken the hassle out of staying abreast with the requirements and changes in the management of your school loan. Well done and thank you.

Ian at Higher Level Processing has really helped me. He has answered every question that I have had in a timely matter. I have been able to call, text, and email him at any time of the day and him respond within a few minutes.High Level Processing is a great company that helps you with any paper work that needs to be done for any student loan relation.