Hoover & Associates

Hoover & Associates

Reviews Summary

The consensus is overwhelmingly positive, with most reviewers praising the exceptional professionalism, expertise, and responsiveness of the CPA and her team. Clients highlight thoroughness, clear communication, and personalized service, often noting significant tax savings and peace of mind. Many long-term clients emphasize trust, reliability, and consistent high-quality service over decades. A few negative reviews mention frustration with the firm not accepting new clients, but the vast majority enthusiastically recommend the services for both personal and business tax needs. The attention to detail, fairness, and friendly atmosphere are recurring themes.

About This Listing

Bookkeeping
Accounting
Business Consulting
Payroll
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Outsourced Accounting
Small Businesses
Individual Taxpayers
Non-profits
Real Estate
Manufacturing
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Payroll
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Outsourced Accounting
Small Businesses
Individual Taxpayers
Non-profits
Real Estate
Manufacturing
QuickBooks

Contact Information

Address

4045 Nonchalant Cir S

Colorado Springs, Colorado 80917

Hours

Sunday Closed
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday Closed

Customer Reviews

Carla and her staff did an amazing job getting my corporate taxes completed on time, even though I really dropped the ball and did not get them to her in a timely manner. I greatly appreciate that they had my back. They are quite a bit more competitive on their rates than others I have used in the past. I got a much more personal experience with Carla than with the other, much larger firm and that is important to me. It's how I run my business and I want that from people I work with. I highly recommend

We were referred to Carla Hoover earlier this year before tax season. She has been wonderful in helping us with tax advice and preparation. She has gone over the top to help me and my husband with our small businesses, as well as our personal taxes. She is professional, fair, down to earth, easy to understand and very knowledgeable with many years of experience. We couldn?t be more happy! I HIGHLY recommend her!

Carla and her associates have been the absolute best to work with. It is evident in their quality of service provided and commitment to customer care that they set unrelentingly high standards. Even after having moved out of Colorado, Carla has been knowledgeable on my new state tax laws and has helped me submit error-free tax returns year after year. Her integrity and knowledge are evident in everything that she does.

Carla Hoover is excellent! When I had my first consultation visit, she spent a tremendous amount of time making sure I had all my questions answered. I was impressed! She is VERY thorough, precise, and detail oriented. She is very good about replying to my e-mails even when I ask crazy questions. She's very knowledgeable about the tax laws and with Quickbooks. I highly recommend her & Hoover & Associates.

Hoover & Associates have been my and my family's accountants since I was a child. I am now nearing 40 and I have only had positive experiences working with Carla and the entire staff. I have never had an issue that they created. When I have created an issue, Hoover & Associates have figured it out quickly and correctly. They are courteous professionals who are a pleasure to work with. It is a great relief to be confident that your accountant is honest, reliable, and competent. I can assure you that Hoover a

We were very pleased with the services provided by Hoover & Associates when filing our tax returns! Carla did a thorough job and even found an extra refund that we were due from a previous tax year. I enthusiastically recommend Hoover % Associates!

We have been using Hoover & Associates for several years to prepare our tax returns. We have never had a question they couldn't answer. We struggled with the legal requirements of an inherited IRA distribution and when we met Carla for the first time, she answered in five minutes what no one else had been able to do for years. More recently, Dirk helped us with the tax implications of having kids who coach/referee and the self-employment tax implications. My husband is a partner in his small business and we

Carla Hoover has been my business' CPA for the last few years. She haws done an outstanding job; always gets back to us right away, answers all our questions and keeps us informed. I would highly recommend this firm.

This team of professionals are not only amazing, they look out for our business in the numbers. It is all in the numbers and the accountants here are great to work with. We really appreciate the Hoover team taking care of our taxes, and our numbers.Carla, Thank you so much for all your help navigating all the numbers in our business, to help us perform at a much higher level!!!!

We value the personal service, expert advice and friendly atmosphere at Carla's office. My Father in Law, a chemical engineer, had always done his taxes himself. We finally convinced him to let a CPA do them. He saved more than the CPA fee because he had missed deductions he was due. It was like getting paid to let a professional CPA do his taxes and save time and headaches as well. We can highly recommend Carla and are sure you will be as pleased with her as we are. It gives us great peace of mind knowing

Carla Hoover is my personal accountant. I contacted her in 1987. Her loyalty to me and my multiple sources of income and spending every year since then, and my various relocations on the Western Slope--which requires she and I to arrange information by desktop email and USPS and phone, and never once a glitch with the State of Colorado, the State of Michigan, or United States Treasury to date. Not one letter. That's 30 years of accurate, high complexity management of my money. Thankyou Carla.

I live on the Western Slope of Colorado, and it's well worth for me to continue to work with Hoover & Associates for my personal and business taxes. This team has provided services to my family for three generations -- the quality, trust, communication, and ethical work they provide is unmatched.

We have worked with Carla Hoover for several years, she has worked with us to help prepare tax statements that are sound from an audit stand point while at the same time helping to identify all aspects that lead to the best possible tax filing.

Always a professional, clear, organized, timely, efficient. Answers questions quickly and completely. Everything I need in a tax advisor. Very very glad we found Carla Hoover for our cattle ranch and personal tax work.

I've been with Carla Hoover for over 20 years. Always sound and dependable advice. Extremely helpful with taxes. Highly recommend Hoover & Associates.

I am so glad I have Carla to work with on my business accounting. She is always so friendly and professional. I would recommend her services to everyone looking for a great accountant!

Carla Hoover is an expert, true professional, yet down to earth, great to work with. Highly recommend for your CPA needs.

We love working with Hoover& Associates , They are very helpful with our accounting needs and do a Awesome job for us...Both for our Business and our personal needs. Thank you all.

Hoover and Associates have done my business and personal taxes for years. I have never had any issues with them and will continue to use them for all of my accounting needs.

Carla was quick to respond to my call about monetary gifts. Her explanations are clear and her knowledge is evident in the responses.

As of 3/18/24 1:20pm they're not taking on new clients - recommend that they add this to their website so no one's time is wasted.

Couldn't have been better!! Can't say enough for Carla's professionalism and the staff is super too. Would recommend your business and will whenever we can!

My family enjoys working with Carla. She's thorough, knowledgable and professional!

While more expensive than one would expect, the attention to detail and responsiveness of Carla and her team is extraordinary. Worth it!

We have always enjoyed working with Carla. Her office is always very professional and courteous.

Carla was responsive, took time to answer our questions and the cost she outlined was reasonable.

Trustworthy, reliable and meticulous. I feel blessed to have a CPA like Carla Hoover.

The employees are polite, fiendly and professional. And very compedent with producing tax documents for their customers.

I have been using these folks for a long time. They are easy to work with and know what they are doing. Absolutely the best.

They have done my taxes for almost 40 years. A trusted friend always looking after my CPA needs.

Professional, concerned with clients. Usually get calls to clarify documentation, provide suggestions to reduce taxes.

Not taking on new clients. Then why have a Google Business ad advertising to new clients.

Their knowledge & ability to communicate the information clearly is great. Been a client for over 25 years

Great service, wonderful at communicating with their clients, and readily available to answer questions.

As always we had a most satisfactory experience with the folks there

Carla is very thorough and conscientious.

Very efficient, always polite, very knowledgeable.

Carla is always very helpful.

Positive experience in every way.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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