Kaizen CPAs + Advisors

I'd been through the ringer with a few different accountants, and had moved up the ladder from a friend helping out with my numbers to a couple different local professionals, then a national "specialist" in my industry who left me very hesitant and apprehensive about having my financials handled properly. I onboarded with Kaizen in Q4 2024. Kaizen has been extraordinarily communicative, and understanding of my history. They explain things in a way that I can understand. They're transparent. They were flexi

Kaizen has been a game changer for my multi-location auto repair business! I had vastly outgrown my previous accountant which put me at a disadvantage when viewing my finances. Kaizen brings a TEAM of people to the table to help me with everything from day-to-day bookkeeping all the way to high-level financial advice and help with planning. Since I started working with Kaizen I have found myself being able to lead and make decisions with more confidence, which is leading to an overall improvement in my to

I would really like to thank Doug, Ashley, David, Carrie, Mellissa and the rest of the Kaizen Team!! ( I may be forgetting someone, sorry). I had used someone local before but the bigger they got the less care was given where needed because they didn't grow. I am grateful that I was able to use Kaizen moving forward. They have been patient with me through onboarding to get me to a spot where my financials are moving in the right direction. Thanks for all they have done and I highly recommend using Kaizen in

I've been with Kaizen for a few months now after leaving my previous accountant due to a lack of communication. So far, I'm very pleased with the service I've received. Kaizen handles more accounting tasks for me, which frees up my time to focus on running my business.

Doug Schaen and the Kaizen team have really helped our business since joining up with them. Doug has been very helpful with better understanding general business practices. They have done a very good job helping my business become stronger through productive conversations backed with strong business and tax knowledge. We look forward to the future and growing our business along side Kaizen CPA's + Advisors.

Kaizen provides a great customer experience and located numerous items in our previous returns that saved us a considerable amount on our taxes.

Clay and his team do great work. They are knowledgeable, thorough, experienced, and they were helpful in every aspect of both our personal and business accounting/taxes. They took the time to make sure we understood everything at every turn. They were truly wonderful to work with.

I just recently started working with Kaizen, and I have to say I'm impressed! I have an associates degree in accounting and have been doing my business books for over 25 years, so I was a little reluctant to hand over the reins to someone else. However, we made the business decision to jump in with both feet. New CPA, new payroll provider, and a switch to Quickbooks Online after over 25 years on Quickbooks Desktop. That's A LOT for someone who usually doesn't like change. Eric, Lyndsey, Kari, and Jack hav

Awesome day today with the Save a Pet event that you held. The puppies were so adorable. Hoping they find a forever home. You do soo much for the community on top of also taking care of payroll and accounting service. We thank you for all you do

Please ignore my recent 1 star review it was meant for issues I was having with Google signin. Here is my feedback for the Kaizen CPAs + Advisors. My family and I have had an amazing experience to say the least with Janet Seno and her co-workers at Kaizen CPAs * Advisors. Our father used their tax services for over 20 plus years for both his business and personal taxes. And now we understand why. Unfortunately, after our father passed last year, we discovered from his onset of dementia he was behind four y

Bindelli Construction Inc. is very, pleased with Michelle Lass our staff accountant. Michelle always returns our phone calls promptly, when we have a bookkeeping question she is very knowledgeable and she always explains the answer so we understand it. She is easy to talk to and is very patient and pleasant with us.

Emma is my contact at Kaizen and she is always so helpful and knowledgeable. She goes above and beyond and is very patient when it comes to my asking constant questions. She makes sure to be very clear in her communication. I love working with her on our accounts.

Our business is Omni Salon & Spa in Zion, IL and we have been with James Hamlin & Co. since 2013. It has been a wonderful experience since the beginning. We feel that we have a true partnership, they care about the well being of our business and keep us up to date on all changes that affect us. Communicating with them is excellent, they are always super responsive and always get our work done in a timely manner. The reporting is superb and every person that we have dealt with has been great. We highly recom

Michelle Lass with Kaizen CPAs is always easy to get a hold of, especially for any odd question I have :). Our businesses have had Kaizen handle our tax needs for over 20 years and we appreciate their professionalism!

I have been working with Lyndsey through our small business?s transition from Quickbooks Desktop to QBO. Bookkeeping and accounting can feel like the most daunting and intimidating part of owning a small business, but Lyndsey has continually made the learning curve feel much less overwhelming, and her general insights are so appreciated. She is always accessible for advice and guidance, no matter how remedial my questions might feel, never making me feel less than, or like our small business is not worth a

Starting a new business and making it a success takes much more than the knowledge and experience of an owner; you have to feel safe with the management of all the financial details and confident that reports and all accounting responsibilities are handled correctly and on time. James Hamlin & Company was recommended to us by our bookkeeper and we are happy to be one of their new clients. Their staff is wonderful and we love the fact that they are a local CPA firm that we can easily access.

Kaizen has been my CPA for quite a few years now. I have been going to their South Barrington office. Their whole team is great but i would like to mention Manju Shori for her good communication skills and promptness, when dealing with complex questions. She knows how to make everyone feel at home.

I have been using Kaizen CPA's services from past many years, and I am very happy with their services. Kaizen CPA's team is always been professional and very responsive. I'm very much satisfied with commitment and time management. I Would like to call out especially Mrs. Manju Shori and Mr.Rao who helped me to resolve complex tax quires for both business and personal, I Would like to thank both of them and truly appreciate their dedicated help.

I have been working with Shannon and Renee at James Hamlin & Co. They are very professional, knowledgeable and always very helpful. In the 12 years I've been using James Hamlin & Co, they have always been supportive, thorough, and have the fastest response time to any of my questions. Keep up the GREAT work you all do and I probably don't say this often enough, but, "Thank You for all you do for me and my business"

Kaizen CPAs + Advisors' Ms. Manju Shouri, Ms. Sunita, and the CPA, Mr. Sanjay Asija, have consistently provided me with outstanding service. All of them consistently meet our demands in a prompt fashion and make every effort to provide exceptional and knowledgeable service. I have maintained a customer relationship with them for over twenty years.

Mr. Sanjay Asija, Mr.Rao and Mrs. Manju Very Professional and been using them for almost 10 years. They have been doing a wonderful job in filing taxes and payroll not only for the company but employees as well. They are very committed in providing good customer services. Highly recommended to family and friends. Kudos to Mr. Sanjay Asija, Mr.Rao and Mrs. Manju

I wanted to take a moment to express my heartfelt thanks to Mr. Dinesh. After I lost my experience certificate, he kindly helped me obtain a replacement. His support and kindness were truly remarkable, and I am very grateful for his assistance. Thank you once again, Mr. Dinesh, for your exceptional help. It means a lot to me.

went through the steps a long time ago trying to see if our restaurants were "the right fit for THEM" ...no one followed up after we gave them our prior tax returns, We were left to assume we didn't meet the grade. Be prepared for NO response to several emails and calls when they don't want to deal with you. I came away feeling they are not very professional.

As a former public accountant myself I knew exactly what my son needed for his business takeover. James Hamlin and Company, provides quality accounting and tax preparation. Quick monthly financial statements turn around. Excellent payroll tax service. Rick Glasser does a fantastic job in taking care of our business. Always available to answer any questions . Very competitive monthly fees. We are very happy with the service we receive. Farmers Insurance Simon Insurance Agency, Inc.

I have been looking around for an accounting service and chatted with Lyndsey about what it means to be a client. I have to say I am impressed with her communication and Kaizen as a company ? I look forward to starting a relationship!

James and Hamlin has been preparing our taxes for personal and business for many many years. Eric makes things so easy and it is so nice to have that feeling of everything being taken care of! Their service is beyond excellent and all the employees are extremely friendly and willing to help answer any questions!

Colorful Concrete Solutions is a relatively new customer to James Hamlin & Co., but our experience with them has already rivaled, if not surpassed our experiences with other firms. Their communication with us is always done in a timely manner, and everyone we have come into contact with thus far has been extremely amicable, and courteous. Within a short amount of time, they have exceeded our expectations with quality work. We really couldn't have picked a better firm to work with; extremely grateful that we

Hey y'all. I just wanted to let you all know how much we appreciate what you do for us. I'm sure it probably seems like y'all are just working in the background, doing what you do, being unappreciated and out of sight, out of mind, but truly, we are thankful for your help and guidance - because Lord knows we don't know what we're doing! But anyway, it was laid on my heart this morning to say a big ol' "THANK YOU" to y'all for having a heart to do the work that you do, and for doing it WELL. Y'all have an ab

This was a new firm for our family to use. We worked with Kevin McCann. He was punctual, their online system was easy to interact in with a smooth user experience. Kevin took the time to gather information we didn't even think of and was patient when we weren't prepared. He didn't just tell us what was what, he was kind to explain our options and the why behind each of his recommendations. His teaching approach left us confident in him and the firm, while also making us more knowledgeable citizens. We will

Just got off of a video call with Doug to discuss my current business situation and look for business and tax advice and services. Extremely helpful and packed with information! I highly recommend

I am the owner of Rosie?s Italian Eatery in Antioch on the Chain O Lakes. My business was in need of financial renovation with significant catch up work to be done. I was up to my knees in paperwork and deadlines when I finally gave up and turned to James Hamlin & Company for help. Doug who is the Business Development Director kindly helped my business and took the time to sort through mounds of paperwork with me and my staff. He made sure we were in understanding of what we needed to get done and made the

I have been served by this company, through two generations, for almost 50 years. The Company has always provided me with competent, friendly and timely service over these years. Most currently, I have dealt with Rene' and Tracy for about 20 years. Two more capable, yet kindly and understanding ladies would be hard to find. I would recommend these ladies without reservation. They are a definite asset to this fine organization.

Steve Lilja with James Hamlin & Co. has done our tax returns for many years. We appreciate the great customer service Steve provides, the accuracy in preparing and filing our returns, and the reasonable fees. We highly recommend James Hamlin & Co.

Kelley Landscape and Patio has been using James Hamlin for many years. Its been great having a partner that knows all the ins and outs of Federal and State tax laws. They help me strategize and plan capital expenditures, handle my payroll, file my taxes, and handle all the annoying stuff so I can focus on designing and building awesome backyards. Thanks Eric for all your help and support!

I have used the services Mr. Eric Joern at James Hamlin & Co., and I highly recommend this co and the services provided by Mr. Eric Joern. From the moment I walk into the door he is truly a professional, who takes pride in his work and is diligent to ensure the client is happy. Never mind his works ethics to be available 24-7 if needed. Mr. Joern and Hamlin Co responds to calls in a timely manner, and always have the answer at hand when addressing concerns or question. Your cannot go wrong with James Hamlin

Hamlin & Co. have prepared our taxes for over 15 years and have made the process smooth and trouble free. The online portal this past two years has made it even easier. Most importantly, zero errors whatsoever. We are totally satisfied with the services provided by both Hamlin and our tax preparer, Steve.

Just like to share my experience working with Manju Shori. She is always prompt to all my queries and communicated well with all my questions. Once again, I appreciated and thanks for all her assistance. Best, Noor Syed

Kaizen has been our accountant for approximately eight years. Everyone on staff is very pleasant & very accessible. I would highly recommend them.

My taxes are fairly simple but I have been using Hamlin for the past several years for peace of mind. Excellent service EVERY time. Rebecca is great! Quick, professional, and very friendly.

My name is Lorenzo from Maravelas Banquets and Catering in Fox Lake. I have been Working with Eric Joern, Melissa and Tracy from James Hamlin; they are the best accountant team that I ever worked with. Anytime that I have questions about my books it is very easy to get a hold of any of them and they answer my questions right away. We moved from Excel spreadsheets for bookkeeping to Quickbooks and they were a tremendous help for me to understand the program and helping me to use it. Thank you very much fo

Jax Glass Inc has been working with Eric Joern for a number of years. He handles both our business and personal accounts. He has always been very helpful and knowledgeable. He responds to our questions promptly and with great professionalism.

I once read that a good accountant will save you more than you pay them. So TRUE! Becky has been a blessing to us and has given us an incredible peace of mind. We are so thankful to have her on our team.

Take the worry out of life. James Hamlin & Co. has been a great asset to my business. I used to fret about all of the deadlines and paperwork that goes with business and payroll. Now it is all taken care of with just turning in a few reports. easy- peasy.

My company has used James Hamlin's accounting services for over 20 years. They are very professional, totally adept with Quick Books and will consult and advise you on your small or large business

I have had two other bookkeeper/accts. Neither have come close to the quality of service Kaizen has provided. Thank you Kaizen for all your help and great customer service !!

Switched to Eric at J. Hamlin from a big firm, best decision ever made. Attention to detail has been incredible and you can always reach someone who is familiar with your account.

Barb and Pierre (and supporting staff) have been nothing less than helpful in doing my FOUR returns! I highly recommend them to anyone ....especially the mountains of paperwork, which I would bring in. Good job and see you next year!

The management and staff has always been responsive to my requests and questions, and very knowledgeable to all business and personal accounting and tax related topics. I highly recommend them, they handle my accounting and tax preparation for my business and my personal filings.

At very difficult time of the year (tax season), Eric and Mary Ann made the transition to a new accounting firm as seamless as possible. Eric's knowledge of the automotive industry has been a welcome bonus to us, and Mary Ann's attentive to accuracy and detail are second to none.

What a wonderful experience seeing the puppies and such a heartfelt event for all those who love their fur babies. Let's get them a forever home

The Kaizen team deserves a 10 star review!! They are very knowledgeable, responsive and down to earth!

We have had them for 2 years. First year they messed up the employees W2s, had to have them amended. This year they never took out federal taxes. Rude and unhelpful after they messed up.

Good but extremely expensive Will not be using them again.

Michelle Lass is extremely knowledgeable, friendly, and always knows how to answer any question that I may have. 10/10 would recommend!!!!

Hamlin accounting has been stellar in providing accounting services I have needed for the last 27 years in practice. Would use them again if starting over.

Working with them since 2014. Excellent customer service and always willing to answer questions and help you understand the technical stuff. Great people

They take care of business so we can take care of business. All our accounting needs are met automatically, from tax prep to filings.

They hav been my accountants fora number of years. Both for my personal and my business before I sold/ closed it. Have always had excellent service.

If you are looking for an accountant Eric Joern should be one of your considerations. Friendly, knowledgable, and will get the job done.

We have been using James Hamlin for over a year now. Excellent counting and payroll service.

The ladies in the payroll department and Human Resources are amazing!!!

Have worked with Lauren for years and recommend her to anyone that wants work done professionally and efficiently

Love working with Laura, Becky and Renee. Always respond promptly and with great help!!!

I work with Tonya Ware and this company comes highly recommended from her!

Always willing to help out and go the extra mile. Thank you

Awesome people all over the building there.

Lack of Communication with CPA and Expensive for value given.