*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*
If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.
*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*
*Tip: Organize your documents in advance to save time and ensure accuracy.*
*Note: Preparation helps you make the most of your CPA’s expertise.*
*Note: Every CPA is different — take time to find one who fits your goals and style.*
3233 Henderson Dr
Jacksonville, North Carolina 28546
Tax season can be incredibly stressful, but this team makes it so much easier. They are accurate, thorough, and handle everything with impressive attention to detail. Throughout the process, they are extremely responsive and genuinely care about your financial needs and concerns. Katrina, in particular, is outstanding?she?s professional, knowledgeable, and provides high-quality advice you can truly trust. I highly recommend them if you?re looking for a team that combines expertise with exceptional service.
Always extremely satisfied with service and results. Staff is exceptional and always available for any assistance and questions. Truly a family feeling and environment that keeps me coming back each year. Attentive to you and your needs. Professional and personal concerns are paramount in client are. Excellent results each year and total faith in service and staff competence.
I've been relying on Katrina Carrington's tax expertise for many years now and I really don't know how I previously got through tax season each year without her knowledge and expertise. They are absolutely invaluable, making our tax filing process so much easier. If you are on the fence looking for a knowledgeable CPA do yourself a favor and use her services. You will be so glad you did. Just do it! I have to add, if I could give her service ten stars I would!
They are the best! Working with Katrina Carrington, CPA, has been a game-changer for my small business! Katrina's expertise and professionalism shine through in every interaction. She took the time to understand my business needs and provided guidance on everything from tax planning to bookkeeping, making complex financial matters feel simple and manageable. Her experience with both public and private accounting and her military background bring a level of trust and confidence that's hard to find. I truly f
Truly, with the service I received from Katrina Carrington CPA. From the start, Katrina and her team demonstrated a deep understanding of my financial situation and provided invaluable advice. What really stood out to me was their exceptional customer service. They were incredibly responsive, always available to answer my questions, and made sure I felt supported throughout the entire process. Katrina?s expertise and attention to detail made a complex financial situation much easier to navigate. Their pers
I trust very few people with my taxes. They understand the SCRA better than anyone else I've ever worked with and are very responsive. I'll be using them for a long time.
I am currently serving as the Finance Chairman at my church. I've had the privilege of working with Katrina Carrington, CPA, PLLC for several years. Her professional and patient approach was instrumental in setting up the church's accounting system. She reassured and instilled confidence in the preparation and presentation of reports regarding the church's financial health.
Katrina has truly grown with her clientele over the years. She?s always provided the best tax guidance and is just a genuine person. Her staff is a reflection of her as well. They look after their clients. So proud of the growth they?ve done over the years.
I love this company. They are very welcoming, polite, and attentive. I would recommend them 10 times over. I came to Katrina Carrington, CPA firm needing a lot of help and unsure they would be able to fully help me, but this firm rose to the challenge. I?m very thankful and grateful for their patience.
My tax preparation team at Katrina Carrington, CPA, PLLC is by far the best I?ve ever worked with. I just want to take a moment to express my gratitude for the work they have provided over the years. The level of detail, the portal communication, the expeditious processing, and close proximity to where I live have been nothing short of amazing!! Life can throw things your way that can cause an enormous amount of stress on us at tax time each year, and my decision to hire them has exceeded my expectations
Katrina Carrington, CPA,PLLC has been doing my taxes for over 5 years. Her staff is efficient, knowledgeable, professional and pays great attention to detail. The tax process for me was done electronically and it was hassle free, which was great for me since I am a senior citizen and a disabled veteran. Her prices are reasonable and the turnaround time was too. I am very pleased with her services and would highly recommend this CPA/Tax preparer to anyone.
My husband and I are very satisfied with Carrrington CPA Tax Agency in preparing our taxes. The office was very accommodating and efficient in every way. Our taxes were done in a timely manner and I must say the professionalism was outstanding.?I will certainly recommend my friends to Carrington CPA Tax Agency, and know that we will return next year.
?Katrina Carrington, CPA, PLLC and her team are absolutely amazing! They handle my taxes and all of my children?s taxes, and the experience is always seamless. They are fast, professional, thorough, and incredibly pleasant to work with. Every interaction leaves me feeling confident and taken care of. Their attention to detail and quick turnaround times are unmatched. I highly recommend Katrina Carrington, CPA, PLLC to anyone looking for a CPA team you can truly trust
Katrina and her team are wonderful to work with. They are quick to respond and always happy to answer any questions. Christina is who assisted us with our review appointment and is always kind and helpful!
I've used Katrina's services for many years and it's unfortunate that I have to write this review. I have tried to be patient as I know we are not in normal times right now however, Katrina said she would reimburse me $200 for services and despite several emails, I still have not received the reimbursement 4 months later. I sent my tax paperwork in and it took exactly 2 months before someone contacted me with questions. I was told they were still working on it during that 2 months, although questions I sen
Having Katrina by our side these last few years, helping us on our taxes, has been the best security blanket for our finances. She is always up to date with the latest tax laws, keeps us informed to changes that are personal to us, and makes recommendations with how we can modify our finances to ensure we meet our federal and state requirements. Highly recommended for anyone looking for a more personal CPA. Even when I leave here locally, I plan to continue using Katrina and her services......she has bec
Based off my experience Katrina Carrington?s accounting service was extremely professional. Professionalism goes a long way with me and your staff was more than courteous, took pride in their work, offered suggestions, kept me on my toes on missing information and to be honest the whole portal thing made the process smooth and easy. Especially with our current situation. That?s why I referred people and even with their feedback they were also pleased. So thank you and your staff for all that you all do.
Honestly I have never in my life used a CPA?s office for my taxes until Katrina Carrington! This place is seriously the best! They are fast and efficient! They literally keep you up to date every step of the way when they are filing your taxes! They contact you even before tax season begins to get you logged into your portal and all your new information updated! They are not just on the ball they are always ahead of it! I would never go back to using any other method to file my taxes! As long as the Katrina
Team Katrina Carrington, CPA, PLLC is awesome! They do an excellent job at getting my taxes done and keeping me out of IRS trouble! Best of the best! Please reach out to them for your business tax consultation and tax plan today!
Katrina and her staff have been helping our family make sense of money/taxes for several years. Each year she has efficiently and thoroughly answered every question we had. She goes a step further to apply tax law to our unique situation, finances, and concerns. Her staff is knowledgeable and friendly. Thank you, Katrina!
Katrina Carrington CPA firm has provided me and my husband with exceptional accounting services for more than six years. Katrina and her staff continues to go above and beyond to ensure that all of our tax requirements deadlines are met. Katrina even contacted the IRS on our behalf to assist us in resolving a discrepancy prior to us being clients of hers. Thank you for all of you hard work that you continue to provide us.
I have used Katrina Carrington's office for both personal tax return preparation/submission and small business needs and would highly recommend for both. Her office is knowledgeable, professional and responsive. Personally, she has been able to navigate complications for my active duty spouse and I to maximize deductions and file multiple state tax returns. For my small business, her office not only helped me set up my LLC, but also continues to take care of business accounting needs so that I can focus
Katrina is nothing less than knowledgeable, professional, and timely. She as well as her staff do everything they can to make you feel invited and important. If you?re looking for someone that you can trust with your finances, look no further. She is amazing.
What a great experience with Katrina Carrington ,CPA, PLLC and her Team!! Lots of one on one attention and great education on how to make sure we were filing our taxes correctly! I appreciate the professionalism and knowledge. Will definitely spread the word of this awesome business!! Thank you for all you do !! Daryle & Lateshia Clark
Katrina is amazing and I am so blessed that I found her. The knowledge that her and her team provide is unmatched. If you are looking for a trustworthy, professional, and knowledgeable team, then you came to the right place as they are experts in their field.
We own a business and have been through several CPAs over the past 10 years. Since we found Katrina we stopped looking. She's fantastic! She keeps us on track and always has our back, even while the IRS was breathing down our necks. We love her! Highly recommend her!
Katrina was very nice however I left this company as a customer because of the lack of communication and my file being bounced around from new person to new person. Now my new accountant is redoing my taxes and finding all sort of mistakes which I have now paid over $1200 in late fees from last years filing, my s corps was never filed properly, and so on.
We had a great experience with this firm while doing our personal and Business taxes! The staff was very patient with us and answered our questions in a timely manner. Will be using them from now on!
Getting my complex taxes taken care of for 2022 was made a lot easier with the help of this firm! I was able to get my extension taxes in on time. The explanations were easy to understand and to my satisfaction.
Rhiannon Michelle Tuttle is an embarrassment to this firm. She is uneducated, unprofessional, bombastic, and abusive. I would not patronize any establishment that employed her and would especially not welcome her into my finances.
For the past 11 years, our experience with this firm, has been nothing less than life saving! They remain current with the tax laws, and applications. I recommend them to anyone searching for a qualified, friendly, and professional CPA firm. I have never regreted my decision! Call them today, and schedule your appointment!
Katrina Carrington has one of the most efficient and effective business practices. The quality of service is excellent. The company really has the best financial services available.
Not pleased with the level of customer care provided. I constantly have to email asking for the status of my return. A day or two later they send back something saying they are working on it, a new document for me to sign or they just ignore me. After asking, I received an alert that they just finished it and needed to be paid and the final signature. I paid and returned the form same day and just today(a month later) I get the notification. That they submitted my taxes. I?ll switch companies for next year
The staff is amazing! As soon as you walk in the door you know you will receive excellent service. Highly recommend to anyone needing a CPA or financial assistance for their business!!!
Simple, thorough, and easy. I've been using Katrina Carrington's services for almost 10 years and will continue to do so.
I?ve been so pleased with the professional service and also the high level of organization provided each year. They are so prompt when it comes to replying to questions and messages. I will be using them again next year.
I've been accounting with Katrina for 3 years. I've been very pleased with her professionalism and willingness to help me with my small business finances.
Really appreciate how easy the process is with Katrina and her team and how responsive they were to inquiries about our return.
I connected with them because of the good reviews. Big mistake. No communication whatsoever. I?d call and be sent a voicemail. IF they returned it, it would be days-weeks later. Same with emails. Would not recommend to anyone.
We have been clients for 5 years. We have an unusual situation and the firm has handled it cleanly and professionally.
Never actually met her or talked to her. Receptionist was friendly and helpful. Not sure why I never received a call back to set up my appointment??
I am so happy that I have Katrina Carrington as my CPA?she has change my business forever in a positive way!
Very professional and friendly company. They made sure we had everything we needed and answered all of our questions quickly. The staff was very nice to work with and very welcoming.
Great service, very professional and knowable staff, we have been with this CPA firm for long time, and highly recommend to anyone.
Very professional!!! She gave my husband and I great financial advise to make our money work for us!
I great group of people that do everything they can to help out the customers.
Katrina and her team are excellent to work with.
I feel better knowing that my business affairs in the hands of professionals.
The staff is amazing to work with!
Very fast and efficient!
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.