La Puente Income Tax & Bookkeeping Service

La Puente Income Tax & Bookkeeping Service

Reviews Summary

Overwhelmingly positive reviews highlight exceptional service, with many customers praising the staff's friendliness, professionalism, and family-like atmosphere. Long-term clients (some for 10+ years) consistently commend the thorough explanations, bilingual support, and trustworthiness. A few negative mentions cite rare issues with tax filings or attitude, but the vast majority strongly recommend the business for its expertise, cleanliness, and caring approach. Many emphasize returning annually and referring family/friends.

About This Listing

Bookkeeping
Payroll
Tax Preparation

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Payroll
Tax Preparation

Contact Information

Address

15816 Main St

La Puente, California 91744

Hours

Sunday Closed
Monday 11AM-6PM
Tuesday 11AM-6PM
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed

Customer Reviews

I've been coming to La Puente Income Tax for years. I began with Nena, Neynna's Mom who built my trust in thier service. I was part of a family that helped you in any way they could and still do. Neynna is the best and I won't trust anyone else. She's a very hard worker and I give her all my respect. Tax season is a her busiest time so be early, calm, patient and understanding. Thank you Neynna.

I have been doing my Taxes here for many years now. Neynna is my go to person. She is professional, efficient, quick and precise. But the real reason I come to her is because she is personable, compassionate and caring. I highly recommend you to visit their office. Get there early because they get busy fairly quickly! That's when you know they're the best!!!

The service I receive was truly outstanding. The team was very professional and very courteous, making me feel like family, and making sure that I understood exactly what they were doing. I'm so happy I found a tax service that is so friendly, perfectional and local. I highly recommend La Puente Income Tax services. ??????

I had a great experience with La Puente Income Tax, they were very informative and communicative. The process was very smooth and I was able to get my tax return much more quicker than other Tax places. Definitely recommend! ??

If I could give them 10 stars, I absolutely would! This is my second year filing with the help of La Puente Income Tax, and I couldn't be more pleased. They are always so welcoming and make me feel like family. I highly recommend them to anyone in need of tax services. A big thank you to Neynna for all the help! ??

Well, I did my taxes back in February. I still have yet to receive my refund so I'm Disappointment and when I called this Tax place, they told me to call Irs to see what was going on they said it's probably some paperwork that they need to submit whoever did your taxes with. So when I wrote this review someone reach out to me from the office, She said she didn't understand why I hadn't got my refund yet and there's a lot of fraud going around and that she did her part so maybe it was something I did somethi

Staff has been wonderful to my family and I for many years. Office is extremely reliable, efficient, and thorough. Recommend for everybody to give them a chance!

I'm a business owner and need help on sales taxes and certain forms to set up my business. I checked around the area and La Puente Income Tax pop up with high reviews. Neynna has been such a big help to me and my business. she help me sort out a bunch of tax related issues and has been a big help consulting how to set up my business properly I really appreciate her honesty and her pricing when it comes to her services. Highly recommend.

We are very Happy with the service we received from La Puente Tax Service. We will definitely be back next year and will refer family and friends. ??

I never write reviews except for when I receive exceptional service. Neynna is amazing!

La Puente Income Tax is simply exceptional! The staff there are not just knowledgeable, but incredibly friendly and helpful. They always make me and my husband feel comfortable and valued, offering tips that truly come in handy. It's more than just a tax service; it feels like family there. The atmosphere is always warm and welcoming. Highly recommend!

My husband and I were referred to this Tax office and I am so glad we went, the overall experience was wonderful! Neynna was incredibly informative and took her time on ours taxes. I would highly recommend to anyone looking for a tax professional to give La Puente Income Tax a try!

First off, let me say that LP Income Tax is the place to go when you need to get your taxes done! I started going to LP taxes (based off recommendations from both my grandmother and mother) back in 2005 when I began my first job and haven't gone anywhere since! The staff are wonderful and definitely feel like family. If you are looking for a high quality and family oriented tax business, then LP Income Tax is for you!

My family has been coming to LPITB for over 15 years. It is important to trust the person who is handling your taxes and Neynna is the absolute best. She is knowledgeable and up to date with new tax laws each year. She has your very best interest at heart and gives great advise. Thank you for your excellent customer service all these years.

I really love to come to La Puente Income Tax every year. Neynna is the best! She is very kind and professional. She has the heart to help people, and she is willing to answer all your questions. I highly recommend this place for you and your family ??.

Great staff and very friendly and helpful for my first time visiting this location

Neynna is the BEST! She is so sweet and professional! She takes her time and has your best interest in mind. She is someone you can trust! My family and I have done our taxes there for almost 10 years! I highly recommend her.

I've been coming here to Neynna for a few years now and I'm really happy with the service I receive! She always takes care of me and I feel like I can be open and honest about my taxes without judgment! I found out about her through my boyfriends family and I'm so glad I did. If you are looking for a new tax place look no further! Def a 5 stars for me.

For years La Puente Income has taken care of my tax needs! I fund this place driving by the area. Neynna makes me feel like family! I will always come back and refer friends to use their services!

Great experience, kind, helpful, informative, professional, great work!! Thank you ????blessings

Started coming here because of my parents since 2022 and is very reliable with great service she's always taking me last minute so I do appreciate that. Another plus is that this business does take walk ins so that's perfect since I do have a busy schedule.

We came to this place because of the reviews. The majority is 5 stars, but unfortunately, I can't say the same. We were helped by Nannya . I brought my toddler with me who is a year and four months old as soon as we step inside her work space first thing she says I don't mind the kids but control him don't let him run around first red flag for my wife and I. We are 1099 self-employed and was told this is no good that our jobs are no good that we should work for someone and get a w-2 fourm I would honestly s

I recommend this place for your taxes. Neynna is professional, knows what she's doing, very helpful, informative and fast. Thank you Neynna for your help and also thank you for the kind gift bags you gave our children, they love them!

I came to Neynna 3 years ago when my family and I moved back to California from Texas and we have been extremely impressed with Neynna?s level of knowledge and expertise. She is very well informed with all the new tax laws and IRS updates. She keeps us well informed on what we can and cannot deduct and does only what is allowed. We feel at ease knowing that she is looking out for her clients. We will "never" go anywhere else to get our taxes done because Neynna is a true professional who does our tax return

Neynna is amazing! I've been coming to LP Income Tax since 2015. My dad?s been coming years before that! Neynna is always super helpful in letting me know what works best and she gives such a family and welcoming feel. Always great to see her even if it's just once a year lol!

My second year coming back. Neynna is very kind, helpful, and shows concern when she helps you file your taxes. I'll be returning next year again! ??

I've been coming here for the past 10 years loved her mom?s professionalism & honesty & now that Neina her daughter has taken over I can honestly say this is the Best Income tax office n La Puente. My family all comes here for their Honesty & Helpfulness. Ask & she will help you with sincerity.

I been coming here for over 7 years now, and now my bf for around 5 years their services are amazing , Nena does such a great help in explaining and answering any questions you have , oh and by the way she speaks Spanish and definitely making you feel comfortable. My bf and I highly recommend this place, there's no complaints or doubts after leaving. Oh their super clean and follow all Covid guidelines felt safe and can't wait for all you to give them a try! Prices are great! Good luck!

I've been coming for for several years now, actually several of my family members do as well. Always happy with the fast and friendly service we receive. Neynna is awesome and this year they gave out school supplies for the kids!! We need the community to look out for each other especially during hard times?? The supplies were much appreciated and it sure did bring a smile to my little girls face??

Neynna was incredibly helpful and kind when helping me fill out my tax forms, and showed a genuine care for me as an individual while doing such. Very happy with my visit and glad to have chosen her place of buisness this time around :)

very friendly and helpful service , even for first timers like myself they know how to guide you through on doing taxes. knowing how taxes can be abit overwhelming, but one again the service is outstanding and welcoming please consider coming over here!

Neynna is extremely helpful with taxes ,she files mine ,my son and daughter?s taxes and we are all very happy with La Puente Taxes Neynna gives the right advice on what to do for following year on deductions!!! The staff is very polite and helpful.I drive a hour and half away and it's totally worth it!!!! Thank you :)

Neynna is professional, proficient and timely. She is very knowledgeable and prompt with her services. She is also very kind with great customer service skills. Definitely recommend booking an appointment with her for income tax and bookkeeping services.

I trust NENA 100 percent!! Always professional and courteous. Our taxes are explained to us in detail . We are always given advise on what we can do to make it better for future years . I have recommended friends and family to get there taxes done there and they are always happy

Been doing my taxes here for over 18 years very professional people always answered all my questions, and helped me and my family. I recommend this place to anyone

Neynna is the best. I truly recommend her. My in laws have been going to her for along time. That's how I know about Neynna. I'm glad my boyfriend convinced me to switch my tax guy with her. I've learned a lot with her than with my previous tax guy. She's very helpful whatever question you have for her, she's got an answer. Thank you Neynna I'm truly blessed to have found you.

Been coming here for years!! Never would trust anyone else with my taxes. They not only get your best refund but they treat you as family. I freak out every year over my taxes and they always calm my nerves! Thank you for your great service for so long! ??????

La Puente Tax is a great place to do your taxes. Neyna and Jackie are always there to help with their best advice. Friends that make you feel like family... Monica Esoarza

Very friendly and informative place, Neynna is very professional and is truly there for your needs. I will be recommending my family and friends.

Did my first independent taxes here and was very pleased with results! My parents go here as well and she will get you the most at reasonable prices. 10/10 Recommend

Highly recommend! My family and I have been going to La Puente Income Tax for many years. Everyone is very helpful, friendly, and they are very experienced. I have nothing but positive things to say ??

I Went it in last minute to do my taxes, but normally I don't she still too care of me and got my filing in . Also I was a first time customer , so I appreciate it for taking me in definitely would go back .

Great service! Needed taxes done from previous years and the turn around was quicker than anticipated. Very friendly and professional. Definitely using them next tax season.

I've been going to do my Taxes for the past 3 years and I LOVE IT! The best Customer Service, very friendly, Prompt. They offer alot of different services.

100% recommended very helpful people

Great service very kind and helpful ??

Neyna is such a wonderful Person, very humble very polite,very smart, really makes you feel welcomed, and makes you feel like family im very greatful For her and have alot of respect for her.. I really recomend her office and services..Thank you so much

I been coming to La Puente Incontax for over 20 years to do my taxes ?? Such a wonderful experience every time!! a very talented and friendly environment I highly recommend this place to Everybody.

Been coming here since my parents recommended it honestly great service get my everything done on the spot no need for hour wait time highly commend to anyone who is doing their taxes for the first time or very tax season of the year!

I went to do my taxes with this place because I was referred by a friend. The charge for this place was 100 dollars. The lady that helped me seem to have underlying attitude and seem inpatient with any questions I had. A month later after submitting my taxes I got a letter from the IRS saying it wasn't properly done. When we went back frustrated and the lady blamed me for not providing the right paperwork and wanted to charge us a additional 75 fee to correct the taxes. So we left and went down the street

Been coming here for years. Neynna is very helpful and knows what she's doing. Everyone is always so friendly, Definitely gonna keep coming back.

I been coming here for over 20 years, I Highly Recommend La Puente Income Tax, Great Service and Awesome People? Thank You!! Neynna..

I have been doing my taxes here for many years as well as my entire family, they make you feel like family and very professional!! Very satisfied with their service.

Excellent service, and does a great job of making sure you understand how to properly file for current and future taxes.

Ive been coming here for about 5 years. Every year is is very easy and smooth to file our taxes here. Staff here is super polite and helpful. Definitely 5 stars for LPIT

This year it's my 3rd time coming here to get my taxes done and every time it's been a satisfied experience neynna is very professional and she can answer all my questions I always leave very happy and I will continue to file my taxes here next year and so on

I've Been A Client Of La Puente Income Tax For About 5 Years. Honestly Wouldn't Go Anywhere Else. All Around Great And Very Professional. Would Definitely Recommend!!

Been going here for over 10 years. Great service and would go no where else. Love Neyna very professional.

Neynna was super quick with my 1099 & W-2 forms. Would highly recommend to anyone who needs their taxes done ASAP. ????

Their are wonderful people to work with. My taxes were done in a timely manner.

I would never think of doing my taxes elsewhere. The service there is A++. I would and have recommended thier services to everyone I know. I've been with them for over 20 years.

I've been coming here for years to get my taxes done. They're always super friendly, prompt and thorough.

Highly recommend this place over any one else Neyna always treats us with love and respect like we are family ???? appreciate you so much thank you for always being there for us????

This place is very professional, I've been coming for years now , and they really go above and beyond to help you get the best refund.... and they made it very easy to file taxes during this coronavirus pandemic

Very welcoming place, all staff is super nice and friendly, even gave my daughter goodies after we finished!! Definitely will be coming back !!

The service here is great. Makes you feel like family. Wouldn't go anywhere else. Me and my kids come here. Thank you!!!

Best experience all around this is a lost gem and I hope more ppl find it Neynna is very helpful and very kind she wants to make sure she gets all of your money back I will definitely be returning for text year thank you again

I been going to this business for the past 33 years, and always getting the best service and also advice for coming years . I will recommend 110%. Keep up the good work .

They're super helpful and nice at LP Income Tax, would recommend!

Knowledgabke, fast, and friendly. I've been a client for several years and will be for years to come! Thank you LPTax!

Thank you soooooo much!!!! Very nice and I love that she is bilingual

Very friendly and great service been coming here for over 8 years. Highly recommend there service.

I have been going here for at least 6 years and I have not had any issue. The receptionist and the ones I deal with doing my taxes have been nice and friendly.

Been coming here for years ... such a friendly environment and stress free way to do yearly taxes. Highly recommend

Very Satisfied with their service every year! Fast and reasonable prices :). Definitely recommend this place for many services!

Great service and really cares for their clients. My family has been doing business together for many many years.

Impeccable service! Truth is told in the nicest way possible, she really cares about her people.

I appreciate how helpful and simple they make the process as well as courteous and professional. I highly recommend.

Been coming here with my family and we love it. Good service and friendly atmosphere. ????

Been doing my taxes here for years. I'm never disappointed when i get my refund.

I really recomend this place love it nena is a great person.

First time here, was super helpful and quick. Going to be my go to tax location! Thank you guys for the help!

Great tax service !!!! Don't go anywhere else but here !!!

Been coming hear for year love this place

They been doing my Texas for 40 years they treat me like family...

Always so kind and helpful great feedback very professional ????????

I highly recommend come to this tax place they are very professional and very Polite

i really recomend this place i would put more stars but it only shows 5

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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