M.A.V. Service

My husband, bless his heart, accidentally sent a Zelle to Martha V. I have called multiple times and they said she sent the 100 dollars back. It was an honest mistake and I was polite when I called. As of now, no money has been sent back and it is stolen in my opinion. How dishonest is that? We have been getting our taxes done there for 6 years! And they pay us back by stealing from us. How awful. I will be filing a formal report and complaint to the better business bureau.

There is no way we waited 5 hours to get seen. If your busy don't book people if you not going to be on time. Just waisting people time. Oh and they are not honest when they do taxes Jessica and maybe Martha has a whole lawsuit case. I didn't want my boyfriend to do it here but know he learn the hard way this place sucks

Litterally had me waiting for over 3hrs. I've seen like 3-4 people who got there after me and left before i did. Not sure why they give me an appointment me at a certain time and keep me waiting. First few times i did taxes here was good but now I'm not sure if I want to do my taxes here again.

I was referred by someone to work with this business in January 4 2021, she told me they were wonderful and she gave me the contact for Martha Velarde. Not sure if she is the owner but I leave several messages, I never got a ny simple response. I called last time in Marz 04 and the told me I have to send documents in order to get a appointment with her. What a shame!!! I don't understand why people have business if they not gonna be able to respond a very simple called.

This family business did incredible work to help my family to solve some years of issues with past due tax preparation and at such at a wonderful price! I can't describe how wonderful everyone there was to help and figure it out and get it done! If you are hesitant, don't wait. People like this are there to help you! Thank you for everyone there! Update in 2018: Back again for both getting my own really old back taxes straightened out, and current taxes handled too! I am impressed again how well she ha

UPDATE All it takes is one person to drop the ball. I have been a customer here for many and many years. Before I arrived I called to see if I needed an appointment because I know how busy this place can get. I walked in about 5pm and talked to the front desk help named Lucy. I told her I wanted to do my taxes and gave her a specific person I would like to do them with, She told me to have a seat. After 45 min of waiting I go back up to the window and ask if I'll be seen or if they will be taking my

Martha and her team are excellent!! Expect a wait but the payoff is worth it!! She actually cares about her customers and does our taxes as if they were hers! I'll be going to Martha for as long as she's in business!

Scammers... They'll call you initially with nonsense, asking if you set an appointment to do taxes.. First of all, I don't even know who you people are.. Secondly how did you get my number when I've never heard of your business... My taxes have been complete!!! People... Be careful of third parties sharing information..

Worst service around town, they took a lot of time just to fill a paper that I could easily have done myself. Charged me 50 dollars and didn't even send my papers to the IRS office. I was thinking of going back to file my tax returns there now I'm going to find somewhere else to do it. Se aprovechan de las personas que no saben hablar ingl?s o no conocen bien los procedimientos de este pa?s. Es una tristeza que haya gente as?.

Don't go to this place to do your tax refunds service. the ladies in the front desk are very rude they take over 3 months to give me back my tax form and still dont get them because they cant find them and the only answer they gave is please call back at the end of the day and starts over again

I've been coming here the past 4 years. Super helpful and hard working group.

Just got off the phone with a young girl who claimed she used has family working there she was not professional and told me that they were dealing with important people who couldn't talk to me over the phone about my case . Then she started being dissrespectful and asking for my full social over the phone and being rude and didn't want to give me her name and hung up I called again and she kept hanging up like a child Do not come here !

Simply the best. MAV Sevice has done my taxes since the 90's and I wouldn't use anyone else.

They haven't sent my documents, and have passed 3 weeks. I didn't expect that. It's very frustrating.

I love Martha and her staff. All very friendly and kind. She does great work!

Great experience ...staff is super nice there professional with there work .. ive been going here for about 4 years now

Had the best experience. It was my first time here. Martha and the staff are great!

I highly recommend M.A.V. Service.! Their staff is is highly professional and courteous. Special thanks to Adam!

Hard working people who get the job done right would strongly recommend filling with these guys.

Hardest working group of people I've ever encountered!!!

Great service. Adam is awesome!

Been coming here for years. Great service

Very friendly and helpful.

(Translated by Google) Excellent service, very professional. God bless Martha and her entire team at all times. (Original) Excelente servicio muy profesionales. Dios los bendiga en todo tiempo a Martha y a todo su equipo.

(Translated by Google) I really don't recommend this place. The first year they serve you well and quickly... and after that they don't even notice you... (Original) La verda no les recomiendo este lugar el primer a?o te atienden bien y r?pido .. ya despues ni te toman encuentra ..

(Translated by Google) The worst place you can go to do your taxes, they have a very bad attitude, they tell you they will call you, and they don't call you ?? (Original) El peor lugar que puedes ir para hacer tus taxes , tienen muy mala actitud, te dicen que te van a llamar, y no te llaman ??