National Tax Services Inc

National Tax Services Inc

Reviews Summary

Most reviews praise the professionalism, reliability, and friendly service, with many long-term clients highly recommending the business. Ben Sr. and his staff are frequently highlighted for their expertise, personal care, and consistent upgrades. Some mention accommodating hours and helpful receptionists. However, a few negative reviews cite unprofessional behavior, communication issues, and one major filing error. The majority of ratings are 5 stars, reflecting strong satisfaction, though occasional 1- or 4-star reviews note specific disappointments. Overall, the business is seen as a trusted, family-oriented tax service with a loyal clientele.

About This Listing

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers

Contact Information

Address

17663 W 10 Mile Rd

Southfield, Michigan 48075

Hours

Monday 9AM-10PM
Tuesday 9AM-10PM
Wednesday 9AM-10PM
Thursday 9AM-10PM
Friday 9AM-10PM
Saturday 9AM-10PM
Sunday 9AM-10PM

Customer Reviews

Ben sr. has been my Tax prepare for over 10 years he and his staff very qualified and friendly would recommend for any accounting or tax situation !

Love their services very professional Rita at the one on 19640 grandriver ave is always friendly and makes you feel comfortable about your taxes I highly recommend ??

I've been coming here for almost 10 years. I started off with H&R block which were unprofessional and the rates were ridiculously high and the rapid refund rates weren't any better. Liz has been very helpful very down to earth and through her advice, my finances and my family are getting the help we need to have a better future. Thank you Ben Sr. for keeping up with technology. Every year I come you've made an upgrade. Thank you National Tax Service

I was referred to this company by a client of mines to Ben sr, but was sent to his son. Ben Jr wasn?t very professional to me. He never discussed my return with me and I left without any paper work or emails about return.long story short I did not like his communication and the way he made me feel as a client and a new client at that. 4 stars was given because the receptionist was very professional and helpful and made sure I kept my business there.

Best decision I ever made was allowing this family business to take care of my taxes. They are professional, reliable, and hospitable. Very satisfied customer and will highly recommend to anyone.

This review has nothing to do with how the advisers are, as I wasn't even able to set up an appointment to see them. I called for an appointment and needed to reschedule. The person I spoke with the first time was accommodating and assured me I was all set for my appointment. The the day came for me to go in for my appointment, they called me an hour before the appointment and said they needed to reschedule because the adviser I was meant to meet with was now unavailable. I rescheduled for 3 weeks later, as

Ben Holloway has providing excellent service to me for over 30 years through out my legal career and as an Author. They take personal care of you as a client.

This was the worse tax experience I have ever endured. I took my 2019 taxes to Ben paid him in full up front and on time he did not file my taxes. I was left with additional fees and penalties because of his error. He showed no regard for his error simply stated "I forgot to file them" nearly 6 months later! I would suggest finding a CPA that can not only handle large volumes of consumers, but also one who would correct such a huge mistake made on his behalf. This was extremely disappointing since he was re

This will be my fourth year coming here. Mr. Benjamin Sr. does my taxes. Tells me proper things to do to avoid owing and he's very informative about his craft. Everyone has a pleasant personality here. Nice phone etiquette.

They are the best at what they do. I wouldn't go any where else to get my taxes done. If you want your taxes done in a professional and timely manner, don't hesitate to go to National Tax Services in Southfield

Used to go to H&R Block, they are outrageous on prices, got referred here, and been coming here for the last 5 yrs, Ben Sr is the best and so is his staff, very nice and friendly, always on time!!

Ben Sr. has been my guy for years and I highly recommend him and his staff.

This is truly the best company in town.

very professional, dependable and reliable. Aware of all new/old tax laws. very friendly, treats you like family. my favorite people!

The hours are very accommodating. Ben is professional as well as thoughtful . I Highly recommend

Been going here for 7 years.ive never had a problem with anything. I always have ben jr preparing my taxes

Excellent seevicio mega recommendable

Best tax place ever!!!!!

(Translated by Google) Highly recommended years of doing them here (Original) S?per recomendable a?os haci?ndolos aqui

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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