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1515 W Lake St
Melrose Park, Illinois 60160
Suzy (Azucena) is really helpful and honest! She?s been doing our taxes for the last 2 years and it was a great decision to have our taxes done with Ochoa & Associates. Definitely recommend! FYI- they are also bilingual!
It was my first time doing my taxes with Mari and her and all the staff were amazing! They explained and helped me understand a lot of things and went above and beyond to make sure I got my best tax return! I will definitely be recommending them to my friends and family.
This is my go to place to file my taxes for years! Ochoa and all of his associates do an excellent job walking you through everything and helping you maximize your return. They are flexible with appointments and have Saturday availability which is critical for me. I can't recommend them enough!
Been doing my taxes with Ochoa for 2 years now and I cannot thank them enough for their professionalism and expertise. Just last year I needed a couple things done by them to purchase my first home and they guided me through the whole process and made sure I had everything done correctly to close on the house. Thank you and will see you all next year :)
Always make sure you are getting top quality service from an actual CPA- I found out the hard way that many businesses that file taxes don't have any actual CPAs on staff. So after my taxes got messed up for past few years I came back to Santos! I never should have left- but I did after moving 40 minutes away. But after trying other places that were extremely unprofessional I decided the 40 minute drive was more than worth it!
We have been using Ochoa Taxes for several years now, very professional and knowledgeable. Anyone who is looking to get their taxes done, I highly recommend Mr Santos and Team!!
Excellent service, friendly staff they did my taxes I?ll come back very professional Santos Ochoa thanks
We got recommended to come do our taxes with Santos by Family members that have been coming here for years, this is our first time trying it and we are so grateful to have found him he was patient and friendly and very professional ?best place we would of ever found :) HIGHLY RECOMMEND!!!
Been using Ochoa tax services for several years. Very friendly, knowledgeable. Not to mention their fee is very reasonable, compared to other small services around. Highly recommend!
I recently moved and I figured I'd try a new place out because now my old tax guy is a hike. Waited almost an hour after my appointment time to be seen, charged over double what I typically paid to do my taxes, and I still ended up owing over 3 grand afterwards (Not necessarily their fault but I think my old guy mightve pulled some strings to save me a bit more) ?? learned my lesson, making the trip next year to my old place.
I called Ochoa Services to ask about how much they charge to open up and LLC or any other type of entities. I was told by the representatives and accountant that they don?t give out there prices over the phone that I have to physically be there and have a physical consultation. However, i called their competitors around there area and there were able to give me their prices over the phone. In my opinion, it is very standard to ask about prices and fees to open up a corp. Ochoa, be mindful it only takes abou
Excellent customer service. Everyone that works here is always so friendly and helpful. Would definitely recommend to others.
I have been doing my taxes with Ochoa for some years now and have always had a great experience. Today I had an appointment and like always the service what great the workers are very helpful and nice I highly recommend people to come here.
Most reliable tax services in the Chicagoland area, I?ve been utilizing their services for a couple of years now and I?ve never had an issue. Thank you!
Great place to get your taxes done! Very friendly staff & Susie is very knowledgeable & professional. Thank you guys!
Mari is great, very knowledgeable and always greets you with a big smile. Always on time and explains everything in details. I have been a client for over 20 years, they provide excellent service.
What an amazing experience with Ochoa and Associates. Mr. Ochoa and his team was very polite, professional and knowledgeable. This was my husband and I first time getting our Taxes prepared at this office, they captured error's on our previous taxes that was overlooked. Scheduling was a breeze!!!! We will be returning for the upcoming year and highly recommend Mr. Santos Ochoa & Associates for your YEAR round tax/business needs. Thank you ALL for providing exceptional service. Randy and Tiffany
Phone answering girl is a snob, if this is how they answer the business calls it just saved me a a trip to figure out the pains I would've gotten from them. Look at the warning signals stay away.
I have been going to Ochoa & Associates for many years now. They have a really good costumer service. I love working with Mari, she?s amazing and practically like family. She is very knowledgeable and I trust her to make sure my taxes is done properly. There is no place I would rather get my taxes done then with Ochoa & Associates! I would recommend anyone looking to get there taxes done to go there!
Great service! Had my business taxes done great job and service ty ochoa!
I love Ochoa's. Won't go anywhere else. I started with him 5 years ago when I was a one truck chuck for my small plumbing business and treated me fairly. He definitely takes care of his small business clients. Helped me grow my small business right from the start. They speak spanish too!
I been going here for years. Always pleased with the service and the staff. Susy always professional and knowledgeable.
Excellent service have been filing for over 9 years! Susy is great at explaining my taxes. Always has the best recommendations for taxes. Book your appointment
Best Spanish Speaking CPA in the area! Been filing there for more than 10 years and no problems.
"I recently had the pleasure of working with Susy for my tax preparation needs and I couldn't be more impressed! From the initial consultation to the final filing, the entire team was professional, knowledgeable, and incredibly helpful. They took the time to understand my unique situation and answered all of my questions with clarity and patience. The attention to detail and expertise shown by the staff was impressive, and I felt confident that my taxes were in good hands. The best part? They were able to s
First time filing Ochoa, excellent service from Suzy. I very strongly recommend.
We have been going with Santos for years! He is very down to earth and gives a good and honest advise regarding our taxes. He is very helpful and listens to our tax concerns. I highly recommend him as a tax accountant!
The staff is very welcoming and have a great attitude. Susy has always helped our family and she has always been very helpful. She always explains everything with great detail and very patient. Always delighted to have her help us. Keep up the great job!
I have been a customer since 2009. It is wonderful to do business in a place where they treat you with familiarity and professionalism. I have always had a great experience interacting with all the staff, but specially Mari. Thank you for your service Ochoa Taxes CPA!
Very satisfied! They answered all of our questions, can?t wait to work with Ochoa !
Great firm to do your taxes! Process was smooth and quick! :)
Had my Tax Returns prepared by Ochoa Taxes for the first time, today. I say, "for the first time" as I PLAN TO COME BACK! Oooooh YA!!! I was really impressed with the knowledge & efficiency of their team. Susie helped prepare my returns, she was GREAT...give this professional a raise! Thank you and see you next year :)
The lady i called helped me very much with the information I needed and did everything she could to help
Have been filing with Ochoa and Associates over 6 years highly recommended
I?ve been coming here for years now. Santos has always treated us very well and makes your tax appointment very easy. He answered all my personal/business questions with simplicity and precision. Thank you again Santos
Pretty good service and really good prices, Susy was really help full!!!
Susy, has always been very helpful to my family and I. She is very efficient, patient, and extremely smart. She also has a very great attitude and is very welcoming, as well as the rest of the staff. Always a delight to have her help us. :)
Very friendly and professional people and they told me how much I?ll get back by steps .
As always I felt like a part of the Ochoa family. Mari never disappoints with her politeness and honesty. She?s been taking care of my taxes since 2016. I look forward for more years. Thank you Mari
I am self employed and went to Ochoa Tax Services for my income tax. I was totally impressed with the speed and outstanding service they provided. Mr. Ochoa is a down to earth individual who truly cares for his customers. They treated me well and gave me great advise for years to come.
They were nice and helped me get the best deal!!!!! ??
Mari has helped us file our personal & business tax returns for several years now. She is very knowledgeable & great at what she does. It's always a pleasure doing business with Ochoa & Associates.
Greats Customer service since the beginning helped me prepare accordingly over the phone before my visit! Love the professional and warmth the employees gave towards me since I walked in. Quick and easy to do your taxes and take mainly appointments. Really nice receptionist I believe her name was Stephanie! Will come again next year!
although i?m a little bit more grown, Susy has been a goat at explaining everything i still don?t understand LOL. not only her, but the rest of the staff are very friendly, patient and professional. i even came a little late due to work and they still attended me w great care and took care of me right away! 10/10 goats
I've been going to Ochoa ever since I started working 10 years ago. Always fast and excellent service. Suzie has helped me many times and she is always great and knowledgeable.
They are great made taxes so much easier and no stress!!
We absolutely had a great experience with santos! This was our first time filing our taxes with him and opening up our trucking corporation. He was very great at explaining everything and did the most to help us. We will definitely be returning and recommending to others.
I have been going to Santos since 2011. He is the best. We love the new location & has parking lot in the back. Always professional & very knowledgeable. Highly recommend
DOING MY BUSINESS TAXES WITH OCHOA TAXES CPA MORE THAN 10 Years and NO Problems!!!
Santos did a great job helping me out with catching up back owed taxes. I flipped out a couple houses and he helped me out with my capital gains. Would definitely recommend him to any investor or business owner.
They were really thorough and friendly! Greeted my parents and I as we walked in. Suzy did a great job in breaking down each tax refund and explaining everything. Thank you Ochoas!
I started my own business back in 2009. My personal and business success wouldn?t have been a reality without the professional help of the experts at Ochoa and Associates. From opening a my company, filing taxes and running payroll, they surely got me covered. I would like to thank the whole team especially Santos and Mary. I highly recommend them.
We have been going to Ochoa & associates for a few years now and I will say that Santos is great. He is very thorough and will try and get you the highest refund he possibly can. He is bilingual which is always helpful for those who only speak Spanish!! Aside from his services which are great I do believe that there has been a big improvement when it comes to wait times. Prior, we had to wait for over 30 minutes or so to get seen. This most recent time we didn't wait as long(maybe 10 minutes). ???? Overall,
This is my first time doing my taxes with Ochoa & Associates, and finally I can say that I found what I was looking for: professionalism, dedication, and knowledge in filing IRS? taxes forms. I highly recommend Ochoa Associates, and I will return for sure next year.
so i set up a appointment for a free consultation through the phone my questions were regarding my taxes and my business taxes. The day of the call they call me 10mins before that said appointment they told me that ?we can?t wait to see you in? after explaining that i was never told to come in and the free consultation would be over the phone since it was just questions. After me explaining i was told it was alright and that one of the CPA would reach out. At first i was happy with that outcome due to someo
Great customer service have been coming for the past couple years and Mari always treats us like family. I always recommend Ochoa Taxes to my friends and family. Very knowledgeable about the tax laws and credits available. Don't just trust anyone to get your taxes done, come to Ochoa Taxes and be assured that it will get done rite the first time.
I know I?m in good hands when it comes to getting my taxes done ! I?ve been coming with Santos since 2014 . Great customer service from all his team!
I was going with Ochoa for many years until till this last time. Now I feel that I?m just a quick transaction that needs to be expedited as soon as possible. I had other people I recommend express the same concern. Makes me sad when a company starts doing this. It looses its core and customers loyalty
Been coming here for 4 years now and every time it's been smooth and professional. I'd recommend Ochoa and associates to anyone who needs to get their taxes done.
Excellent service. I came in with a problem i had with my 2021 tax return. Never received my refund. One of the accounts helped me figure out what was wrong and finally received my refund. Came back to do my 2022 taxes got my refund already. I did have to verify but the girls in the front helped me with the call. Definitely recommending this to everyone!
I am more than pleased with the service I receive every year. The staff are kind, friendly and would walk me through any question or doubt I might have. They are very welcoming. Mary does an exceptional job, she makes you feel like a close friend. I would definitely recommend them to anyone in need of Tax service.
Very reliable and helpful will definitely return love the gifts like the coffee cups and some times good sports tickets. To the bears team. Go Ochoa and associates
I?ve been coming here for over 4 years to do my taxes and they?re absolutely the best ! They love helping us and the best , they?re really friendly ???? I definitely recommend coming here and they do amazing with your paperwork.
We have been using OT, for a very long time not only for business matters but also for personal. Mari has a very high level of professionalism and is very knowledgeable in what she does. As a small business owner, every time that I go, she always takes the time to listen to our needs, and gives me the appropriate advice that is needed in order to move forward. She is incredibly responsive and is very helpful with any other questions that I may have. I highly recommend her!! She is above and beyond any
Everytime I walk into the building they girls at the desk are very welcoming and always say hello with a smile. This place speaks both English and Spanish which is very beneficial to the community! They break everything down for you and guide you though the process plain and simple!
Great service. Suzy is a great asset to the company. Always a pleasure to work with her! Call to make your appointment with Suzy.
Santos and his staff are great to work with! He tailors to each client and works very hard to keep his business pristine. He helped me figure out the details of a tax related document last year to receive a tax break and followed up with me with all pertinent information without me having to call him, explaining what he was doing, and making sure that everything was done correctly. This year he was able to reaccess my information to apply the same tax break. Great response time, fair charges, clean office
Ochoa is amazing my parents and I have been going with him for personal and business taxes for years. He and his associates always work hard to get you the best refund possible. Always great to be able to do business with someone who is bilingual just like you. Thank you for your great service Ochoa!
Best Latino Spanish Speaking Tax Guy in the Area!
I have to be honest after the disappointment, for an employee, the manager, owner and founder of the office, Ochoa & Associates Ltd, took the time to attend not only this review, if he does not call me, and I invite myself to his office to personally prepare my taxes, and apologize personally for what happened, with one of his employees. Now I thank you, because that is a clear example for owners in general to take the time, to serve their loyal customers, and not only read the reviews and do nothing, Thank
If I can give more then 5 stars for this location I would gladly do so. I am overall satisfied with the great customer service over the phone and in person. They answered all my questions and concerns with no problem.. I went in person as I wanted them to have all my new info in front of them so there are no miscommunications.
Have had a great experience here highly recommend it!!! Every one here is nice, friendly and very professional. Susan was the person that did mine and my husband taxes and we have been going to the Melrose Park location for years!!! We live about 45 minutes away and it is worth the drive. They provided me with all the information I needed from the phone to in person overall experience was 5 out of 5! ?????????
Ochoa has been doing our business and personal returns for the past 4 years. Everyone in the office is very friendly, and professional in the handling of our questions & emails. I really appreciate the time that they set aside to meet with each one of their clients to review and explain all aspects of the returns before sending.
I?ve been coming to Santos for several years for my rental properties and personal taxes, I am always very impressed with his professionalism and explanation of everything. Happy to have been referred to him many years ago.
One of the most professional tax accountants I have worked with. I made my appointment 3 weeks ago, but the wait is worth it. Santos really looks out for your best interests and helped my business save alot too. Highly recommend him.
Santos was quick and efficient despite me having 3 forms this year. He explained each of the forms to me and how they were broke down. I?ll be back next year!
Iv been with them for several years now and have recommended several businesses and friends to them. My family and I have been satisfied with their services and professionalism. When we have questions they are responsive and settle problems that arise. We will continue to use and recommend their services.
Great Excellent Service so professional at what they do. It has been 8 years now that we?ve always choose to come to Ochoa and Associates.
I opened my trucking company about five years ago with Ochoa and have filed my taxes ever since. Great service. If you need to open a new business or do taxes come with Santos.
Explained everything and worked to get me a bigger refund.
I have been filing my business and personal taxes with Mari for over 8 years. Highly recommend Ochoa and Associates if you want to open or file business taxes.
can?t express, how fast, accurate and lovely the people are at Ochoa and associates. I am always greeted and made to feel at home. Will always come back here.
For five straight years, my spouse and I have used Ochoa Taxes to file our taxes. I thought using DocSign to do our taxes was a good service because we relocated 1 hours away. This year has been a fiasco; when we filed our taxes, we got little to no help. I never had a direct conversation with a CPA-certified person. I got a letter from the IRS this year; did they resolve the problem? They did not improve the situation; rather, they "somehow realized they did not file in the proper state. When I call for as
Santos Helped me open up my new demolition business. He was really helpful and very honest, helped me understand how a company works. Will definitely recommend him.
Ochoa has been nothing but a great experience. His accounting is up to par been going with him for plenty years now . I would definitely recommend him for your taxes!
Been coming here for 4 years, great and fast service. Mari is very knowledgeable and a pleasure to work with. Highly recommended.
I have used their services for about 4 years and never had an issue. I stop by yesterday to ask a few questions and the receptionist was rude. I asked if I could receive an estimate and she said no, I asked why and she said the IRS had changed their policy. Then, I asked what IRS policy had changed and she quickly reply that it was their buisness policy. I found that concerning as it was dishonest. She said she could provide me a quote, I infer that if I made an appointment I would have to pay even if there
We really like doing our taxes at Ochoa & Associates! We have been doing our taxes with them for 7years! They are so professional and are always happy to help you and answer any questions you have .. Mari is the best always so happy and positive! It?s always a pleasure working with her!
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.