OJIS, Inc.

OJIS, Inc.

Reviews Summary

The reviews show a polarized consensus with strong extremes. Many customers praise the service for professionalism, expertise, and long-term reliability, particularly for tax and immigration needs, often highlighting friendly staff and successful outcomes. However, a significant portion report poor experiences, citing unprofessionalism, lack of communication, rude behavior, and failed services, with some accusing the business of dishonesty or incompetence. The negative reviews frequently mention frustration with delays, unfulfilled promises, and inadequate customer service, while positive ones emphasize trust and satisfaction over years of patronage.

About This Listing

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers
Bilingual Services
Years of Practice

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Individual Taxpayers
Bilingual Services
Years of Practice

Contact Information

Address

4966 N Grand Ave

Covina, California 91724

Hours

Sunday Closed
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday Closed
Thursday 9AM-5PM
Friday Closed
Saturday 8AM-2PM

Customer Reviews

This place is the worst. They never call you back. I still don't know what is going on with my return.

We were recommended to try this place for our taxes and never turned back. It's been already three years and will continue for years to come. We've recommended them to some friends that have also been very happy. They don't take appointment so expect to block a few hours of your day, but it's worth it.

If you have any pending questions ask in person. I called to check up on my moms pending status and was hung up on the phone, I called immediately after and was left on hold for what seemed like 15 minutes, they need to be more professional. In person the wait time is longer in the waiting room than the actual appointment.

My family has been coming to OJIS for years when it came to do taxes. Since I've started doing taxes I've been coming to them, and it's always a pleasure. Today I went to this new location and was pleased with the experience. I came as a walk-in and was there for no more than an hour. The staff works well together, which I believe helps the efficiency of the office. It's a family-run business and it is evident. You are treated by the staff like a friend. If you come here, you won't regret it.

This is my third year using OJIS Immigration & Tax Services, and oh, what a blessing they have been! I was recommended to them from my uncle and his friend, and they have continued to provide excellent service. The staff are always friendly and helpful. They are family oriented, and they make you feel seen and cared for when it comes to filing your taxes. They are thorough with your paperwork to make sure you get as much money as you can back, and the pricing for their services are fair and affordable. I am

I am from a different state and have had Josh and Maria help me in the past and they do a great job, it takes them a little long to complete my tax information but they do a great job. Felipe DOES NOT!!! Felipe takes forever, he does not return your calls or calls you when he tells you that he is going to call, he does not ask all the proper question to get the proper information, and does not emails the paper work when he says is. I gave him all my information since February and it is the end of April an

Anyone who leaves anything but a 5 star review for OJIS has not used their services or did not follow their instructions. I paid $1500 for their services for my i485, work permit and travel permit. I tried 5x to do it myself, wasted 9 months, and a lot of gray hairs. Went with them one time. Followed everything they said, and in 1 months they turned it in perfectly and it was accepted. Joshua from OJIS has done this so many times that he knows exactly what to do. Initially they wanted me to come in and do a

I took my husband to do his taxes here because my parents have been doing there with them for years and they were highly recommended through them. i highly regreted that not only do you wait hours to get to see someone they are expensive and follow through is the worst they failed to complete my husbands tax return and then expexted us to figure it out terrible terrible save your time and money look elsewhere for these types of services

Bad service. Used to do taxes years ago with Maria. I drove from Palmdale with an appointment and they made me wait over an hour. I ask the girl in the front when I was going to be seen and ask me again if I had an appointment. I made eye contact with Felipe who seemed snooty? and took another person before me eventhough I told him I made appt..coming from palmdale. Top it off it was my wife's bday. I walked away...they wasted my time and wont refer anyone there. Since I wanted to ask him questions bef

I try calling because I had not been email to do an electronic signature for my taxes and it had been over a week. But they kept me on hold for ever over 11 minutes at first I call back saying I didn't want to be on hold and she just put me on hold, then I called back and the same thing I ask to speak to a supervisor and she didn't send me to the supervisor. I already paid to have my taxes done and I haven't got my return because they have emailed me to finish off the process.

Josh is the best! Very professional and efficient at what he does, I would recommend anyone looking to get there taxes done to come here. Excellent customer service with attention to detail by Josh. Thanks again!

My Father has been coming to this place for over 20 years and has passed us down as clients. Maria is a profesional beyond words and her majic is passing on to her sons and daughter as well. Every year we file our taxes at OJ and it always is easy and extremely reasonably priced. My sister was able to file for my brother in laws resicidency with the help of Maria and her team. Her services are second to none and we hope to keep coming for many more years.

Phone experience at this location was very poor for me. One person tells me one thing, another says that's not correct. Promises to call back after investigating correct info and to this day I'm still waiting for that call, and now they will not be in until beginning of 2023

I've been going here for the past 25 yrs and have never had a problem with IRS. I've recommended a lot of peope and everyone always happy.

Had a pleasant experience.Everyone was nice and Luz was kind and helpful! Although it is not by appointment, it is worth the wait! Thanks a lot. (:

Worse immigration service, they ALWAYS call you in 1:30-2hrs after your scheduled time. They messed up out paperwork and send it 2 months late! When we had doubts they took 2-3 days to call you back.

Maria, Felipe, and whole family are amazing. 20yrs of taking care of our family. We are blessed to have them.

The best service. I recommend every one this office, responsible, the people is friendly and dependable. Thanks for every year to make the taxes.

Have been doing my taxes with them for years. My parents started doing theirs when they were just doing taxes out of their home. They do a great job.

My parents introduced this place to me and I've been coming here even though I live 40 mins away, but it's worth coming here. Great Staff, Great Service!

Good friendly and professional more than 20 years doing my taxes. inmigration services very happy . Family business

I been doing my taxes there for 23 years and i never had a problem with my taxes or my return ,it's a family owned place and there very nice people

Great family been servicing us for over a decade Don Felipe and Josh thank you

Worse experience ever. Theres lack of communication and clarity. I recieved positive referrals and I brought my buissness and the services is horrible.

Great services they been helping are family for years from immigration and tax services I recommend them to anybody ????

My husband passed away...I don't use OJ ...he does..after requesting all kinds of proof that I am his wife and tell me they would assist me asap...as I told them I was at my tax office and needed information...they waited till phone hours were over to tell me I needed to come to their office for answers..I sent both our ID..ss#...and marriage certificate...this is so rude...I am so disappointed in their customer service!!!!

Great friendly service. Definitely know how to get you the most on your tax return!

Very upset, they did my taxes without my consent and tried to lie and say they talked to me over the phone, and very rude receptionist, and I walked into office to ask for copies they hesitated and didn't give me my complete taxes that I did not file.

Love there service on point and they take care of me very well

Fernanda needs to learn how to speak to customers she is a very rude person definitely won't be coming back to this location and won't even recommend this place!!!!

Fiesta time there very satisfy with the service good customer service thank you OJ SERVICE.

Been helping us for many years now, they are amazing at what they do! Thank you...

The owners are amazing people. Very friendly and professional.

Very good experience! Worked with them for years.

Been using them for 20 years!!! No problems! ??

The best place to have tax prepared, I been coming here since 1994

Friendly staff always a pleasure talkative and informative

This place has no respect to their clients.

What a waste of time!!!! Especially with Maria Orozco.

Always a great experience!!

This is the best tax experts!!!

(Translated by Google) I recommend this place 100%. I have been doing business with them for over 20 years and it is an excellent service. One year I did my taxes and another year I did my business elsewhere and it was the worst. I definitely came back to this place. I recommend them. They are very attentive, work very quickly, are safe, and are responsible. (Original) Recomiendo este lugar 100% mas de 20 a?os asiendo tr?mites con ellos y es excelente servicio un a?o hice mis taxes y otro tr?mite en otro l

(Translated by Google) Fernanda did an excellent job making our bilingual wedding really special. Thanks! Fernanda did an excellent job doing our bilingual wedding ceremony, it was very special! (Original) Fernanda did an excellent job making our bilingual wedding really special. Thanks! Fernanda hizo un excelente trabajo al hacer nuestra ceremonia matrimonial bilingue, fue muy especial!

(Translated by Google) Felipe, Joshua and Maria: excellent people, educated, professional and experts in the business. God Bless Forever. (Original) Felipe, Joshua y Maria: exelentes personas, Educados , profecionales y expertos en el Negocio. Dios Bendiga por Siempre.

(Translated by Google) Before they used to have very good service, but now if you don't go in person they hang up on you or leave you waiting for a long time, even when you are paying for the service, what a shame! (Original) Antes sol?a tener muy buen servicio, pero ahorita si no vas en persona te cuelgan el tel?fono o te dejan esperando mucho tiempo, aun cuando est?s pagando por el servicio, que pena!

(Translated by Google) The Orozco family is a family with a lot of experience in helping with emigration. They helped me and I have been a citizen for 6 years. After 3 years of residency I applied for my citizenship. Thank you Orozco Family for helping me. (Original) Familia orozco son una familia con mucha experiencia en ayudar en emigraci?n a mi me ayudaron y ya soy ciudadana desde hace 6 a?os . En 3 a?os de recidencia despu?s aplique para mi ciudadan?a . Gracias Familia Orozco por ayudarme .

(Translated by Google) The worst and most unprofessional service I have ever had. I went to get my CBP-FOIA, paid all the money that was asked, and was told they were going to send them out right away. Next thing, I know the papers were submitted a month later and the CBP I received is FAKE. It's a cut and paste cover letter with the U.S. Customs Border Patrol emblem shrunk, and the actual CBP is nothing but blacked out lines with no proper information. 100% FAKE. The worst and most unprofessional place. F

(Translated by Google) Terrible service, I do not recommend it, I drove 6 hours because because they knew their job they never filed anything, they are not professional at all, they communicate with you by text message. and the people who are in charge of the case never answer the calls. Horrible service. I don't recommend anyone. (Original) Pesimo servicio, no lo recomiendo maneje 6 horas que porque sabian su traabajo jamas archivan nada, no son nada profecionales se comunican con uno por mensaje de texto

(Translated by Google) I recommend Ojis, very good service. I have been with them for years. They helped me with my immigration paperwork for my family and friends and we were very happy. I recommend them and Fernanda is very professional. (Original) Yo recomiendo ojis muy buen servicio tengo a?os con ellos me alludaron con mi papeleo de immigration ami y ami familia y quedamos content?simos se los recomiendo y Fernanda muy profesional

(Translated by Google) I recommend Mrs. Maria, she is a very nice and intelligent person, she has helped me with so many things, the lady and her husband, Don Felipe, I definitely recommend them, Orozco Jimenez, the best. (Original) Yo recomiendo a la se?ora Mar?a es una se?ora lind?sima persona,e inteligente me ha ayudado en tantas cosas la se?ora y su esposo Don Felipe definitivamente se los recomiendo definitivamente Orozco Jim?nez los mejores

(Translated by Google) They are very good, I always do my Taxes with Eyos and I have recommended 3 friends and they are very happy, thank you Orozco Jimenez (Original) Son muy buenos yo siempre hago mis Tax con eyos y he recomendado a 3 amigos y est?n muy contentos gracias Orozco Jimenez

(Translated by Google) Excellent service, friendly and courteous staff, they clarify any questions and answer questions with pleasure and in an easy to understand way...?? (Original) Excelente servicio,personal amable y cortez,clarifican cualquier duda y responden las preguntas con gusto y de manera f?cil de entender...??

(Translated by Google) Everyone, everyone is an excellent staff and they help you with everything you need, thank you for your good service. (Original) Todos , todos son unas eccelentes personal y te ayudan con todo lo que tu nesecitas gracias por su buen servicio

(Translated by Google) Very good treatment, the wait is not long and they help you as much as possible (Original) Muy buen trato , no es mucha la espera y te ayudan en lo que m?s se pueda

(Translated by Google) Worst service, eternal waiting times, rude and rude to their customers (Original) Peor servicio, tiempos de espera eternos, maleducados y groseros con sus clientes

(Translated by Google) They are not good at immigration cases, nor do they have trained people (Original) No son buenos en casos de inmigraci?n, ni tienen gente capacitada

(Translated by Google) Excellent personalized attention Fast and very satisfied (Original) Excelente attention personalizada Rapido y muy satisfecho

(Translated by Google) They are a good staff, they seem like a very professional team to me. (Original) son un personal bueno me parecen un equipo muy profesional

(Translated by Google) Excellent service and attention! (Original) Excelente servio y atencion!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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