Online Accounting

Online Accounting

Reviews Summary

The reviews overwhelmingly praise the accounting firm for its exceptional service, expertise, and professionalism. Staff members are frequently highlighted for their patience, responsiveness, and ability to simplify complex accounting tasks. Many clients appreciate the team's attention to detail, personalized guidance, and willingness to go above and beyond. The firm is particularly commended for handling payroll, tax preparation, and QuickBooks setup with efficiency and care. While most feedback is glowing, one review notes dissatisfaction with mileage tracking advice. Overall, the firm is highly recommended for its knowledgeable, friendly, and inspiring approach to accounting.

About This Listing

Payroll
CFO Services
Tax Preparation
Tax Planning
Real Estate
Construction
Contractors
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Payroll
CFO Services
Tax Preparation
Tax Planning
Real Estate
Construction
Contractors
QuickBooks

Contact Information

Address

3157 E Barber Valley Dr Suite 200

Boise, Idaho 83716

Hours

Sunday Closed
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday Closed
Saturday Closed

Customer Reviews

The ABSOLUTE BEST accounting firm we have had used!! I cannot say enough great things about Online Accounting. Karen Mitchell, the owner, is one of the wisest, kindest, and all around most wonderful persons I have ever met. Her staff is just as fabulous. The receptionist is SUPER friendly, makes you feel like you are long lost friends, and extremely welcoming. Her bookkeeper Shannon is on top of everything. They treat us like royalty! Nancy and Michelle have done great helping us prepare our taxes. Julissa

Karen is the best accountant we have come across! She is caring and skilled with a great personality. She really takes the time to analyze our numbers and give appropriate recommendations. We are able to make extremely sound business decisions due to Shannon's impeccable bookkeeping. She is on top of EVERYTHING, pays our employees and our taxes without us having to worry. We refer all of our friends here!

We love having Online Accounting to care for all of our accounting business and personal needs. We have worked with Danielle, Michelle, and Karen- who are all be nothing short of amazing! Their professionalism, expert knowledge, timeliness, and care has built our trust in them. Would recommend them to any other small business owners.

Online Accounting has been helping me with my accounting needs for the last 5 years, they have been wonderful to work with. In that time, I have had a couple of detailed and difficult business transactions which Online Accounting has handled quickly and professionally. I feel my returns have been prepared with great detail and I have been pleased with the results. I can call with questions any time of the year, they are always courteous and friendly. I would highly recommend them for you accounting n

Online Accounting has been an extremely good experience so far. I've been dealing with Braden this whole time and so far he's been amazing and has worked hard to inspire me to maintain my upkeep on taxes like I've never done before. I can't begin to thank him and Online Accounting enough! Thank you guys so much! Can't wait to use you again next year!

I've been very very impressed with the quality of work and caliber of people at Online Accounting. When I found out they had a hiring service it was a no brainer to use them to help find a bookkeeper for my construction company. Jullissa was quick and efficient in finding local candidates. She interviewed them, did background checks, gave them a personality test and researched them online. It was very thorough and she sent me very informative summaries that helped guide me in my in-person interviews with th

I am a custom home builder with 30 years experience, just started a new corporation and Michelle is seamlessly taking me through the entire set up process on Quick Books Pro for Contractors. I know I am dealing with experts and am confident that the company is being set up properly and accurately. Michelle's experience and knowledge is evident as we navigate and build the foundation of the new company together. I enjoy and value our time together. If you need help with accounting, work on line with On Line

Kathy and the entire team at Online Accounting are first class all the way! I have worked with them for over 15 years and I can't say enough great things about them. I have personally referred many clients and am happy to endorse their services!

Nancy does not lack for personality and spunk! She has taken a very difficult set of books, from a few years of difficult/changing environments, and made everything balance out. She has to work with various lenders and their particular protocol; bending to meet their criteria. Additionally, she has to educate me, due to my lack of accounting and quickbooks/lack of knowledge/expertise in accounting and quickbooks, and make me happy! Not an easy balancing act. Online accounting and Nancy have been v

I feel so fortunate that I found Online Accounting. For so many years I thought record keeping was just too complicated for me to handle even with the assistance of a professional. After reading Karens wonderful e-book Contractors Guide to Quickbooks Pro (Essential for any Contractor or Rehabber/Investor) and having my first consultation with Michelle I started to see that it was possible for me to keep my books up to date and accurate with their assistance. Michelle did inspire me to believe I could

Karen & Braden are inspiring! I don't go anywhere but here for QuickBooks advise. I was delighted when they fixed the mess I made. I refer all my friends to them. If you want professionalism and perfection, use Online Accounting for your business needs. ;)

My wife and I have had nothing but headaches with incompetent CPAs and bookkeepers and an accounting firm that wouldn't know a proper tax deduction if it hit them in the head. We checked out Online Accounting because we figured an accountant across the country couldn't do any worse for us than what we already had experienced. Everyone at Online Accounting has been extremely knowledgeable and competent and FAST! I couldn't be happier and I would recommend them to everyone.

Online Accounting rescued me (and my books) after an extended period with another accountant. As with every transition from one professional to another, there were differences in practices and approaches. To their credit, they worked diligently to straighten and simplify my bookwork, and taught me how to perform online tasks that I had previously been billed exorbitant amounts for. I would highly recommend their service to others, particularly in the real estate, design and construction specializations.

The Online Accounting Team is Awesome! I was feeling quite overwhelmed when I purchased Quickbooks Desktop for my newly created construction company. I didn't know where to begin. I came across Online Accounting and quickly subscribed to their online video series training - Mastering Quickbooks for Contractors. All of the videos are awesome, they clearly explain what to do. Each video is a short duration and it was easy watching one or two per day to learn everything I needed to know. I highly recomme

By the time I came to online accounting I was in trouble with my taxes. Karen set up a year long plan and she made sure I kept it and at the end of it I was so much better off. It's been several years since that time and she continues to serve me well- each year making sure I pay my quarterly's and my payroll taxes so that by the time income tax time comes around I am ready with very few surprises if any at all. I'm happy to be a client at online accounting.

Michelle is detail-oriented professional who is dedicated to her clients. She goes the extra mile to ensure her clients needs are meet. Her knowledge and willingness to assist her clients exceeds expectations. She responds quickly to resolve any issues. She inspires you to learn new things and create efficient processes.

I highly recommend Online Accounting. After years of doing my own bookkeeping the wrong way it inspired me to reach out to Online Accounting and ask for assistance. After working with Michelle at Online Accounting I can tell you it was one of the best business decisions I have ever made to have them as one of my team members.

Online Accounting has been a lifesaver! Nancy has helped me get a few new entities up and running and organized. Without her help it would be a tangled mess. I highly recommend! -Marcus

We worked directly with Amy and she did a great job getting my company set up correctly in QBO. The team at Online accounting is excellent and they pay attention to detail and are great to work with. Thank you for all the Hard work!

All of the girls and Online Accounting have been absolutely amazing. Beth has done so much to inspire me to learn more about QuickBooks. We appreciate you all so much!

Shannon M is a professional who prides herself on exceptional service. She is quick to respond and to take care of all my business needs. Thank you Shannon for all your hard work!

Shannon has gone above & beyond assisting us with payroll! I cannot tell you how many times I have had to call to re-do/completely prepare another Pay Check/Direct Deposit for something that was done/omitted in error. Not once has she ever acted or sounded frustrated with me. She always says it's not a problem or a big deal & helps me out! GIVE SHANANON THE MANICURE!!! Joetta Miller HPL Inc.

Online Accounting have been so wonderful in helping us get our company set up as an s-corp. Walking us through every moment. Highly recommend them.

Nancy at Online Accounting is phenomenal! Her expertise is an asset to our business and I can't imagine not having her, and the entire team at Online Accounting, work with us.

Online Accounting is great. I have used them for sometime. Karen, Nancy, and the rest of the team are over the top helpful..their customer service is inspiring.

Online Accounting made tax season quick and easy which took a lot of stress off of my shoulders. They are very fast and efficient at their work that is at a more than fair price.

This company is accurate and responsive. Soon as you walk through the office doors there will be a whole team of tax people ready to help you out, and point you in the right direction. The owner Karen is amazing to work with!

Karen, and her staff are amazing! They are very organized and creative when it comes to planning. I highly encourage Online Accounting and there staff.

Karen and Justina are very knowledgeable. They are great at getting my company inspired to do great things! Keep it up!

Shannon Madigan has been a great help with our payroll problems or questions. She's always very polite and understanding.

I really enjoy working with Shannon! She is always very helpful, & makes sure to get what we need taken care of.

Karen and her staff are the most knowledgeable an caring staff. They have been helping our small business for 8 years and we would not go anywhere else. Highly recommend!!

I have a big problem with accountents that say to use milage. Are to lazy to tell someone about quick books and or to do the work to upload the receipts?

Amy has been wonderfully helpful! She has a knack for explaining complicated accounting principles in a way that I understand and, further, how it applies to my particular business. Thanks so much!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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