Online Tax Filer

Online Tax Filer

Reviews Summary

Most reviews praise the service for efficiency, responsiveness, and ease of filing, with many highlighting good customer support and higher refunds. However, some criticize poor post-season support, aggressive marketing calls, and errors leading to IRS audits. The majority of ratings are 5 stars, but recurring complaints include unresponsiveness after payment and incorrect filings. Overall, satisfied customers recommend the service, while dissatisfied ones warn against reliability issues.

About This Listing

Tax Preparation
IRS Representation
International Tax
Expatriates
Foreign Nationals
Individual Taxpayers
State-Specific Experience
Multi-state Experience

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
IRS Representation
International Tax
Expatriates
Foreign Nationals
Individual Taxpayers
State-Specific Experience
Multi-state Experience

Contact Information

Address

340 S Lemon Ave

Walnut, California 91789

Hours

Sunday 8AM-7PM
Monday 8AM-7PM
Tuesday 8AM-7PM
Wednesday 8AM-7PM
Thursday 8AM-7PM
Friday 8AM-7PM
Saturday 8AM-7PM

Customer Reviews

I had an excellent experience with Online Tax Filer Team! They made the entire tax filing process smooth, hassle-free, and super efficient. Their team was professional, knowledgeable, and always ready to answer my questions. Not only did they ensure my taxes were filed accurately, but they also helped me get my refund much faster than expected! I highly recommend their services to anyone looking for a reliable and stress-free tax filing experience. Thank you, for your outstanding service!

I have been using OnlineTaxfiler for the past three years for my tax returns, and the experience has always been smooth and hassle free. The platform is user friendly, making the filing process quick and easy. The team offers excellent support and provides prompt responses via call or email at every stage. I highly recommend it!

Great Service Provider. Process is very simple. These people are quick to respond back. I have not had any issues with them. They seem to know the tax rules quite well. Will recommend using their services.

I've been using Online Tax Filer for my tax filing every year, and I couldn't be happier with their services. The process is straightforward, and they've always made sure to file my taxes accurately and on time. Their customer support is responsive, answering all my questions with patience and professionalism. I especially appreciate how easy it is to submit all the necessary information online, making the entire experience hassle-free. I've had great experiences with them each year, and I highly recommend

Great experience working with Online Tax filer. Sravani did a fantastic job handling my taxes with accuracy and efficiency. The team was knowledgeable, responsive, and made the whole process smooth and hassle-free. I really appreciate their hard work and would definitely recommend their services.

Great tax service! I am filing Tax with OnlineTaxfiler team since 2020. They are very helpful and cooperative. Sahithi has helped me to file the tax return process smooth and efficient.

Online tax filers- team you are the best! very professional and prompt services.Thanks for your advice and expert services.I highly recommend you.Not to forget thanks for discount and very reasonable fees for WOW quality services. Appreciate it!

I have been filing my taxes with online tax filer from last three years now and they have been very helpful in answering my queries and helping me throughout the filing process. Impressed with the help received from Sai Prasanna today. She was very patient throughout our conversation, answering all my queries. Would definitely give them a 5 star rating and recommend to my friends.

Great service. I am doing my taxes from last 4 years and never had a problem with Online Tax filer company. I am satisfied with my tax returns.

Very Professional, Quick Response, Pays attention to the issues. Appreciate Kalyani, Krithik, Sahith, and Swathi for helping me throughout the process. I Definitely Recommend.

Excellent service for a reasonable fee. Customer support is really good they will respond immediately for any queries. Highly recommend.

I have used Online tax filer for filing my tax this year. I would recommend everyone to use them. Very smooth process and Rakesh was helpful at each and every step.

Very prompt and professional service. Friendly staff who would answer all your questions. I had worked with Javed and Sahithi and they both provided good support in tax filing.

Great Tax fillers. I have been using their service for 3 years without any hassel and great discounts. They address our queries with utmost sincerity.

I have succesfyll submitted my usa tax return with Online tax filer. I have reasearched lot of tax filer but they beated every one. Very fast and esy tax filing , thanks

Sahithi is very helpful with filing my tax return with online tax filer. She is easy to communicate and process is quite simple and easy.

Good customer Service with tax filings and acknowledgment for all queries and questions we have. Recommend onlineTaxFiler for your tax returns!!

Excellent team to work with.. I never had issue with filing taxes..I recommend online tax filer

Online tax filers are very experienced and also suggests whats good for my tax return . They do have very good support .

They filed my taxes promptly and were transparent about the process and fees. I felt confident knowing my taxes were in good hands.

Very responsive, helpful and easy process makes it simple convince, we can trust and file confidently with onlinetaxfiler

Great service, they have very good software to track and also provides good benefits compared to all other in the market, great customer service

Great people to work with. Always topnotch service. On time follow up and helpful

Great service Sahithi was very helpful made the process easier to understand and got returns instantly

This is a genuine review after real experience of doing business with them. They will be good until you pay the fees. Everything will be prompt until then. They do get the job done and I received the returns. But once you pay the fees, you notice an immediate difference. They don't entertain your requests, they do not return your phone calls. Even if they answer, they speak negatively, tell you they are busy, tell you they will call back in some time which they never do. They did promise there will be sup

Possibly making you commit fraud by suggesting to put random deductions to hit their numbers they claim they'll get you tax refund for. They will not answer if you get audited or get in trouble in future.

Always calling during the Tax Season for the past 3 years. I have asked them to take off my name from the daily calling list. Still calls me.

I am filing with them for more than 4 years. Easy to file and good support from the experts.

I had a terrible experience with Online TAX Fillers. Their service is abysmal. They made multiple errors on my tax return, causing significant financial hardship. Despite paying a substantial fee, I received no support and was forced to deal with the consequences myself. I strongly advise against using their services.

Sahithi from Online Tax Filer assisted with filing my taxes, and I truly appreciate the help.

I've been filling my tax with 'Online Tax Filer' for the past year and have been consistently impressed with their service. They offer a great combination of affordability and helpfulness, making them a strong choice for anyone looking to file their taxes online. Overall, I would highly recommend 'Online Tax Filer' to anyone looking for an affordable and user-friendly way to file their taxes online.

Worst experience ever! The testimonies in their website are mostly fake. If you happen to face an issue then you are done for. No receipt after payment, no proof of document. When you reach out to someone and you explain the situation, they keep forwarding the call until some random guy promises to resolve the issue but as soon as the call ends your case is closed. And still they will keep calling you 100 times (suspected spam)and every time you have to explain the same issue. They never note it down or atl

Highly Recommended. I recently used for my annual tax filing, and the entire process was smooth, efficient, and user-friendly. They team helped me through all the process, answered the questions promptly and provided a very good tax estimation. Have been using their services from couple of years and look forward for next year too.

Prompt and efficient tax filing. Mahesh helped in tax filing with good returns

Mahesh has helped to file the returns in short and easy process

Excellent service . Promt query resolved. Fast filing

Awesome service. Got my returns so soon.

Hello Onlinetaxfiler team Before I was filing with other tax consultant my filing was done but lot issues I was faced with them after April 15th they were not available no one response to my mails *through my friend Harish I was approach to Onlinetaxfiler they cleared my issues I was appiled for Itin for my spouse Itin number received, shared with Onlinetaxfiler team Good service by Onlinetaxfiler off tax season they are available Thanks for support team

Attention everyone, Please do not use onlinetaxfilers for your tax filing. They are not trustworthy. They are worst with their service. They run after you constantly until you become a customer and stop responding when there is an issue. They made me take the platinum package saying they give security against penalties. When a problem arised, they are not willing to take the responsibility. They want me to become a customer again for the next year and if they messed up again, then they will pay my penalty i

The way of doing the service for tax filing for online tax filer is awesome...

They are FRAUDS. The tax filing is incorrect and you will get IRS Audit after a couple of years. I reached out since I had taken security against penalty option, they didn't respond to IRS or take any action to address the letter and further to that stopped responding post tax season.

Great Service provider and simple process.

This company has been very helpful in filing my tax for last calendar year. Also they helped in getting ITIN for Spouse and Child. They are friendly, knowledgeable and Helpful . I would recommend them for others.

As an NRI, I was impressed with Onlinetaxfiler expertise in US tax laws. Their experience really showed in their professional yet personalized approach. They made the complex tax process smooth and efficient, especially valuable for someone in my situation.

Team is very responsive and communication is good.

I am filing Tax with OnlineTaxfiler Team since 5 years now. They are very helpful and cooperative. Excellent supportive. I am happy with their service.

Excellent conversation with the person who explained how the tax filing works. He gave me options to get best services and i chose the better tax filing option. Excellent follow ups with utmost diplomacy.

If someone can give you worst service, Then its probably them.. They will do a proper followup until you make the payment. Once the payment is done, They will not respond to mails properly, Dont give a followup calls.. Nothing Its a total waste of money, Please do not fall for their words.. Now their number is not reachable, Their whats app chat is not working, No response to mails as well.. They are totally useless, I would have given zero if that option would have been available

An utmost professional company taking care of our end to end taxes over almost a decade. Each and every executives and staffs here are courteous to the clients and respectful to their privacy. They just not only taking care of the USA taxes, but also getting our FBRAR, FATCA and India ITR done that too for no extra charges! They are the one stop solution for all our tax needs for both the countries. We've been very satisfied with them so far and will continue to recommend them to our NRI friends.

Service was good. They answered all my calls and cleared my queries patiently. I would defiently recommend online tax filers

Great tax service! Used them for 2 years. They're pros, responsible, and dedicated. Plus, they charge a reasonable rate. Highly recommend!

Thanks a lot team for your great service to get me my kids ITIN numbers and filing my tax refund, I have received my refund without any issues. Thanks again!!

Great service. I am doing my taxes from last 3 years and never had a problem with Online Tax filer company.

Easy to communicate and process went easy and good

Their employe scammed me into making a false payment under the impression of helping with the payment process and then just denied to return the amount later. Beware anyone who's reading this....these guys are a big scam.

No proper communication on delays after filling returns for refund

Easy to reach out, Website interface is basic, easy for beginners. Good costumer support. I definitely recommend online tax filer for filing taxes.

Team was helpful through out the process

Online tax filer team did a good job in filing my taxes for 2023. They were reachable all the time and answered my doubts in timely manner.

Please avoid this..They dnt support anything post tax season. I doubt if there is any physical office. I have been chasing them for a refund for more than 6 months but of no use

Had a nice experience. Thanks team

Service is very good and very professional.

I recently filed with Onlinetaxfiler my US taxes , they filed it just in 1 hour and the way of communicating with staff very friendly, Sai Filed my Taxes he guide me Throughout the process.

Highly recommended .. They helped me to get the ITIN of my son. I got the response well on time whenever i need any help.

Onlinetaxfiler answers our queries with patience and the follow-ups were really at par., had a wonderful experience. Very prompt in filing.

Experts who understand the requirements and recommend the best practices.

They are a great bunch of people making filing tax much easier and simpler. Seamless experience and hassle free process and a reasonable rate.

Great service will help you at every step. Polite and knowledgeable staff and will be available for the customer always.

Pathetic service. We have to chase them for each step to get them completed. No prompt response. People who like mental peace, better stay away from these tax filer.

Great Service, very diligent in filing and follow-ups. No issues till now, filled returns for last 4 years.

Very professional and responsible team!

Awesome.. fast n efficient

I am keep receiving multiple calls from them. I told them to remove my number from their database but even then still receiving multiple calls.

Thanks team for your support while filling tax returns last 2 years.everything went well as of now and no issue in tax returns.I hope you will follow same standards going further.

I am satisfied with the service offered. Team did good job and i like the interaction with team which provided clarity.

Highly recommended! They are fast responders to all questions and queries, having smooth and quick filing process

i have been using Online tax filer services for my tax return since 2018. they are good and responding every question asked.

Worst experience?. Everyone in staff are just Money minded people? Not helping customer request ? People - Never File tax with this company ?.. Poor Rating ?. Pls don't trust any callers from here ?.

Didn't got IT return acknowledgement at all(even after 7 months) which IRS gives in 1-2 days. They just don't pickup call and sometimes reply you that "you will get it today EOD" that day never comes. Feels bad wasted a lot of time and money.

I have been customer to OnlineTaxFiler for 2 years and till now their services are pretty much satisfactory.

I have been filing with Onlinetaxfiler from 5 years, they always get me higher refunds safely.

Definitely a worthy place to file your taxes.Staff is very much approachable and guides the client end to end. Thank you !

Amazing service provided by online tax filer. Very easy to file with high tax returns

Thanks I really appreciate. Especially the customer's service team support. Thanks Keep Doing Good. Regards, Ram

Online tax filer is a excellent company and recommend for same to all the people in the world. Excellent service

I am filing tax returns from last 2 years, good at giving estimates, great customer service

The worst, they made mistakes while filing and then didn't pick up our call for 3 months, absolutely not accountability. Had to seek help from another company to help file amendment.

First time I filled tax return with them .they are very efficient and rechable.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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