OnTarget CPA

OnTarget CPA

Reviews Summary

The majority of reviews praise the company for its exceptional service, knowledgeable staff, and efficient handling of taxes. Many highlight the team's professionalism, responsiveness, and ability to simplify complex tax matters. Several reviewers appreciate the personalized advice and long-term trust built with the firm. A few negative mentions cite poor communication and unmet expectations, but these are outliers in an overwhelmingly positive feedback landscape. The firm is consistently recommended for both personal and business accounting needs.

About This Listing

Accounting
Business Consulting
Financial Statements
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Budgeting
Forecasting
Small Businesses
Mid-size Businesses
Startups
Real Estate
Healthcare
Restaurants
Construction
Professional Services
Technology
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Accounting
Business Consulting
Financial Statements
CFO Services
Tax Preparation
Tax Planning
IRS Representation
Entity Structuring
Budgeting
Forecasting
Small Businesses
Mid-size Businesses
Startups
Real Estate
Healthcare
Restaurants
Construction
Professional Services
Technology
QuickBooks

Contact Information

Address

101 W Ohio St suite 800

Indianapolis, Indiana 46204

Hours

Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday Closed
Sunday Closed

Customer Reviews

Amazing staff! Michael took care of my taxes for me he was very efficient and explained things in a way that made sense, I can?t recommend him enough, if you need someone to help you, he?s 100% the guy to go to! Thank you so much!

Michael, John, Matthew, Laura, Paige, and the entire OnTarget team are the best of the best. In personally working with many CPA firms across the country, if anyone asks who they should turn to, my answer has been since I met them in 2017 ?if you want the best of the best, you go to OnTarget?. Not only are they a great firm but they?re even better people. I would recommend them to anyone and everyone!

Completely wasted my time. Told me they could assist with my taxes by the deadline and then changed their minds. Customer service is not very good at all. Michael, I hadn?t yet become a client. I was working with Mr. Franz and had uploaded documents. I?m no longer interested in your services so I won?t be calling. You didn?t even spell my name right. That lack of attention to detail shows me I made the right choice.

Michael and the OnTarget team are amazing! They handle all our business and personal taxes. They are highly skilled and dedicated, communicate any issues, and are cost effective. Highly recommend!

I have been using this company for my personal taxes for the past 5 years, and I can honestly say I neither want nor need a different CPA firm. They have been outstanding for any tax situation I have come across and everyone on staff is extremely helpful. It is easy to get an appointment with Michael Jamison if needed, but the accountants on staff are just as helpful and knowledgeable.

Michael Jamison and his team at OnTarget are an incredibly efficient group of tax professionals. They did an excellent job with the tax return for our personal finances as well as our small business and we will definitely be using their services in the years ahead. Friendly, courteous, and on point every time!

We've worked with Michael and his team for many years (even before OnTarget) after being referred by a trusted friend. They are not only a pleasant and well-organized group of people, but have become invaluable to our business as trusted advisors with tax, payroll, and financial matters. I use them for both personal and business accounting. The best thing about OnTarget is their ability to transcend basic accounting help and assist with matters in a consulting and advisement capacity that lead to greater

Working with Ontarget has been great for our business. Michael and his team are great at reducing tax burdens, and uncovering new ideas that our old accountants never had. Their responsiveness is truly top-notch. It's also very convenient to have one firm handle all my business and personal needs.

John Worth has prepared my taxes since 2015. The customer service is is exceptional. I recommend them without hesitation.

Amazing to work with! Very informative and very simple! Kept me from pulling out my hair when doing my taxes this year. I highly recommend you talk to them about any business accounting needs not just taxes.

President is a nice guy and reasonable. Thank you.

The CPA listened very well to understand my situation. Next, the answer to my specific question relative the tax law was answered succinctly. Finally, I was given advice on how to resolve the problem with the IRS. Will definitely consult again.

Great experience , happy I found a team I can trust.... They always give me good advice and point me in the right direction. Feels good to focus on music and not have to worry about constant paperwork.

I highly recommend OnTarget CPA. They did a great job in helping me setup my new entity and offering advice.

Great company! Very trusting and everyone there is nice. Thank you Mike for everything!

Michael was great to work with and helped me get back to running my business!

We had an excellent experience. Our CPA was very knowledgeable.

Always professional, courteous, knowledgeable and prompt! Thank you for all of your help. A pleasure to work with!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.