Pacific Travel and Talking Tax Solutions

Reviews Summary

The reviews show a strong polarization, with most being highly positive (5-star) praising professional, knowledgeable, and friendly service, especially for tax preparation and travel assistance. Many highlight long-term satisfaction, efficiency, and bilingual support. Negative reviews (1-star) focus on poor communication, unfulfilled promises, and ticket issues, with complaints about dishonesty and wasted time. The majority consensus emphasizes reliability and expertise, particularly for taxes, while a minority report significant dissatisfaction with travel-related services.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice

Small business owners needing bookkeeping, payroll, or tax compliance

Freelancers and contractors with 1099 income or complex returns

Couples planning finances together or managing joint returns

Investors with capital gains or rental property income

Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns

Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification

Tax documents (W-2s, 1099s, investment summaries, etc.)

Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance

Check if your CPA offers virtual sessions or document uploads

Bring a notebook or use a notes app for key takeaways

Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations

Fees may be flat-rate, hourly, or based on service complexity

Some CPAs specialize in industries like healthcare, real estate, or tech

Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

5985 E Florence Ave

Bell Gardens, California 90201

Phone

+1 323-562-1199

Visit Website Call Now Get Directions

Hours

Sunday Closed

Monday 10AM-6PM

Tuesday 10AM-6PM

Wednesday 10AM-6PM

Thursday 10AM-6PM

Friday 10AM-6PM

Saturday 10AM-3PM

Customer Reviews

Thank you Susie & Cindi for being so professional, have been coming to do my taxes here for 13 years. I recommend them for all tax needs

At Talking Tax Solutions, you will be working with professionals. My wife and I have been coming here for two years now and I definitely recommend their services for any tax needs. We also noticed that they are patient and are helpful to all, they accommodate to their customers. A huge plus is that their service is offered in both English and Spanish. For me at least, taxes and related forms are really confusing so I am glad that won't be the case anymore. Talking Tax Solutions is the way to go.

Talking Tax Solutions is the place to go to for your tax needs. Susie and Cindy are professional, knowledgeable, and efficient. I can't believe I have been coming to them year after year for almost a decade. You will not be disappointed.

Susie and Cindy are an ?A? team !! They are two experienced young ladies that are highly professional and know what they are doing. I have been coming to talking tax solutions for more than 15 years . I have recommended my colleagues and they have all stayed . On top of all their professionalism, they are two charismatic friends that genuinely care for their clients and care about their community . See you soon ladies!!!

I've been using Talking Tax Solutions services for years. They are so knowledgeable about taxes and know how to get me my best refund. I've used them when I lived in New York, and they were able to do those as well. More recently they helped my retired parents file so that they could get their stimulus checks which was so helpful!? I've been recommending them to everyone I know and you will not be disappointed with their services!

I scheduled my appointment to do my taxes with Talking Tax Solutions and my experience this year was pleasant just like in prior years. I've done my taxes with Cindi. My tax situation has changed over the years and I've been very happy with the tax advise I've received from Cindi. I've brought tough questions to both Susie and Cindi at TTS and they've worked with me patiently and answered all my questions. With all the tax changes that recently went into law, Cindi was able to help me figure out my 401k adj

If I can give a 10 stars to Talking Tax Solutions I would! This has to be the best place to file your taxes. I have been going to Susie and Cindy for 5 years in a row and I'm completely satisfied with their service. If looking for honest, dedicated professional people to help with taxes I Highly recommend Talking Tax Solutions!

I've been visiting this location since 2013 for my taxes and travel needs. Not once have I had an issue. Susie and Cindi are the best tax preparers in town! The location is convenient & the service is fast & friendly. If you ever need any help with taxes, notarized documents, or airline tickets don't hesitate to visit these lovely ladies. There attention to detail & frequent responses via email, ig, Facebook makes it that much easier. Looking forward to seeing you soon ladies! :)

This was our first time doing our taxes with Susie and Cindi. They did an extraordinary job answering all of the questions we had. Their approach is very professional and they take time to explain all documents throughout the process. We strongly recommend and encourage everyone to visit Talking Tax Solution.

Have been coming here for over 20 years. First my parents found them and booked their travel with them and now I have continued to book my family vacations with them. Always have good prices and friendly service. I also love I can use the other services offered their taxes, bookkeeping and notary public. Great place to get it all done. Family owned and ran. They just take the stress out of booking all travel needs. Thank you

I have been going with Susie for a couple years now to file my taxes. These ladies are the best. Very friendly and quickly processed. I recommend all my people to get their taxes filed with them.

I've been coming to Susie and Cindi for a few years now. They're professional, they make the whole process very smooth and they've been very helpful over the years. I'm extremely happy with their service. The location is also a plus. They are in a plaza area with a lot of parking around so that's never been an issue. Great location, great service.

I have been doing my taxes with TTS for many years. Susie and Cindi are very professional and always look for my best refund. Great service!

Best tax service. If you need help with your taxes give them a call. I've been using their services for the last 8 years.

Cindi and Susie are very helpful when it comes to tax solutions. I highly recommend their business to people that are looking for a great service.

Been going there for some years and wouldn't go anywhere else. Friendly helpful & know what they're doing Susie is the best. Totally recommend talking tax solutions ??????????

Have been doing my taxes here for a couple years.... no complains about that service, but they never answer the phone & when they do, they put you on hold and forget about you. Bummer.

Love this place . I been doing my taxes for over 8 years straight and Cindi & Susie are the best.

Thank you Talking Tax Solutions for helping me out with my taxes. Best service ever.

Very professional, great service been a client for over five years..

(Translated by Google) Talking Tax Solutions and Pacific Travel have been the best thing that happens to me. Right after I do my taxes I get to book a vacation how better can it get. I've been using their traveling service for over 10 years always securing the best prices and most importantly best service. Then I started doing my corporate taxes and personal taxes with them and my only regret is that I didn't start any sooner. Maria Rojas, Susie and Cindi are the best. I have been using this travel agency

(Translated by Google) Very bad, they do not comply with what they sell you and they only waste your time, they resell the tickets and you are struggling because one is left without a trip and one person blames the other. They are not honest or fulfilled. I will never return to that business. It is sad that your own race makes fun of you. If they were smarter, it would be better for them without deceiving people and the customer is pleased. (Original) Muy mala no cumplen con lo que te vendan y s?lo te asen

(Translated by Google) Very bad agency today I had to go on a trip and it turns out that the salesperson did not do her job well and they canceled my 3 tickets and I was waiting for 2 hours today for a boarding pass that they never gave me because they kept me there with lies because they never solved the problem they only deceived me do not buy tickets at this agency they are going to leave you without a trip to your countries share so that they do not scam you (Original) Mal?sima agencia hoy ten?a que sa

(Translated by Google) Thank you for your help at this time. Pacific Travel helped me change my flight. Thank you. They need old people, call them. (Original) Gracias por su Ayuda en estos momentos. Pacific Travel me ayudo con el cambio de mi vuelo. Gracias. Se necesitan viejar llamenles.

(Translated by Google) They don't deserve any stars. YOUR FUCKING SERVICE IS FUCKING ALV (Original) No se merecen ninguna estrella. SU PINCHE SERVICIO ESTA DE LA CHINGADA ALV

(Translated by Google) Excellent place and very friendly people (Original) Excelente lugar y las personas muy amables

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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