Panamericana Income Tax San Bernardino

Panamericana Income Tax San Bernardino

Reviews Summary

The majority of reviews highlight excellent service, professionalism, and efficiency, with many praising the friendly and knowledgeable staff. Customers appreciate the quick, easy process and often mention returning yearly. Some note specific positive experiences with tax preparation and refunds. However, a few negative reviews mention poor service, unprofessional behavior, and accusations of being scammed, particularly regarding refund amounts. Overall, the consensus leans strongly positive, with repeated commendations for customer service and reliability, though a small number of dissatisfied customers raise significant concerns.

About This Listing

Tax Preparation
Tax Planning
Small Businesses
Individual Taxpayers
State-Specific Experience
Bilingual Services
Years of Practice

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
Tax Planning
Small Businesses
Individual Taxpayers
State-Specific Experience
Bilingual Services
Years of Practice

Contact Information

Address

1707 E Highland Ave

San Bernardino, California 92404

Hours

Sunday 10AM-3PM
Monday 9AM-7PM
Tuesday 9AM-7PM
Wednesday 9AM-7PM
Thursday 9AM-7PM
Friday 9AM-7PM
Saturday 9AM-7PM

Customer Reviews

Amazing customer service, the team that assisted me was amazing?. This is my second year coming , and I am still amazed at the commitment and professionalism I get every year thank you so much but most of all thank you Julio for making me feel so comfortable

The team that assisted me with my paperwork was extremely helpful and knowledgeable when it came to providing me with information. Definitely will be returning again next year.

The excellent customer service really distinguished this place from other places I?ve done my taxes. Mavis, their tax preparer was kindly enough to attend me at almost closing time and provided a smooth and easy excellent customer service. Really appreciated doing business in this location

Don't come here unless you want to be scammed for your money. 800$ gone. She said I signed the paperwork that agreed to a smaller amount of what my refund actually was. I'm sure the people that left her good reviews are her family!!!!!

Thank you for helping me on my tax return. Great service. I got my refund fast and with no problems at all. Will definitely come back next year!!

Wonderful service. They made the experience very quick and easy. Will be returning.??

I?ve done my taxes here for two years now and going for my 3rd I?ve had great customer service and staff that is always willing to help they remember me like if I was family that is something I love special thx to Cannie Bailey and Shirley Correa

Mavis was very friendly and professional. She did my paperwork in a very nice timely manner. ??

Great place to do your taxes! Fast, easy and convenient! Will come again .

People hear are great the made my tax experience super convenient. I definitely recommend.

This lady scams I got scammed for about 800 bucks almost 900 but I did my taxes no problem until IRS CONTACTS me . I handle situation no problem . But to find out this year I receive a letter from the IRS saying I owe then the full amount I earned last year on my tax refund which was 3200 that their charging me with and she the tax lady Connie only gave me 2234.00 so how would I owe them that much if I didn?t receive that much ....basically moral of the story she freakin scammed.

I highly appreciate the patients she has to work with me n explains everything to me ur the best

Done taxes here since I started great help and service 100% recommended for first timers doing taxes!

Great customer service , example detail to detail of my work ext

They are great filed my taxes got me extra income and had no problem. Thank Panamericana!

I had a good experience, they are fast working. Kind and commutative.

Been coming here for 6 years. Overall good experience.

Horrible place do not go there to get your taxes done very unprofessional and very rude by the looks of it they scam people out of their money

So fast & easy , makes doing taxes so simple

Excellent service very helpful.

This place is helpful made my tax easy

great customer service!

The service is good ??

(Translated by Google) Terrible service. They were never able to help me, I called them and they would never come to their office. I never got a refund from them. (Original) P?simo servicio. Nunca pudieron ayudarme, les llamaba y nunca habrian su oficina Nunca obtuve reembolso por parte de ellos s

(Translated by Google) I'm never one to give a review but this place has bad customer service. The person who answered my call was very rude, they are supposed to give you good service so I don't even want to go. I went to the riverside one and there they treated me well. (Original) Nunka soy de poner review pero k mal atension al cliente tiene este lugar. La persona ke me atendi? la llamada se porto muy grocera , se supone ke ellos tienen ke darle un buen servicio as? ni ganas dan de ir. Yame a la de r

(Translated by Google) Many. Thanks for him. Very service. Friendly (Original) Muchas. Gracias por el. Servicio muy. Amables

(Translated by Google) Excellent work! The girls are very friendly (Original) Un excelente trabajo ! Las muchachas muy amables

(Translated by Google) Professional and very friendly people (Original) Gente profecional y muy amable

(Translated by Google) Very good service (Original) Muy buena atenci?n

(Translated by Google) Excellent service (Original) Exelente servicio

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.