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2442 Reedie Dr
Silver Spring, Maryland 20902
I just wanted to share my experience with Gabriela Paz for my tax return. She was awesome! Gabriela really knew her stuff and made the whole process so much easier. She explained everything clearly, which helped me understand what was going on. I appreciated how detail-oriented she was, making sure all my documents were sorted and that I got the most out of my deductions. Plus, she was super responsive whenever I had questions. Overall, I definitely recommend Gabriela if you need help with your taxes. She
Raj and Gabriela Paz were amazing with my tax preparation! They made the whole process smooth, professional, and stress-free. They were both super knowledgeable, patient with all my questions, and explained everything clearly. I truly felt taken care of from start to finish. I highly recommend their services?thank you both for making tax season so much easier!
Today, I had the pleasure of working with the Refund Plan team to file my taxes, and I couldn't be happier with the service I received. Johanna Acosta is extremely knowledgeable, and was able to answer all of my questions with ease. They were also very responsive and easy to work with, making the process of filing my taxes a breeze. I want to thank Johanna Acosta and her team for working on my returns on time. I would highly recommend this firm for anyone filing taxes in the DMV area.
I had an excellent experience getting my taxes done! Gabriela Paz is very knowledgeable and answered all my questions thoroughly. She provided me with all the information I requested and made the entire process as smooth as possible. I truly appreciated her professionalism and attention to detail. If you?re looking for someone to do your taxes, I highly recommend asking for her.
I've been going to Refund Plan and Raj for more than 10 years. Even if you don't work with Raj, he comes by and says, "Hi!" to you and even remembers your name. Past couple of years, Michael Ramos has done our taxes and he is great!
This is my third year with this company and each and every time I?ve never had any problems and always had great customer service. Michael Ramos has helped for these past years and made doing taxes a breeze. I always recommend my friends to go here for tax needs. Thank you again for the spectacular help
I started coming here in 2023 and Michael Ramos has been so incredible. He is thorough and has been THE ONLY individual in the state of MD to actually help me understand my taxes every year. He is REALLY good at his job, and I would recommend him to anyone. Michael thank you for everything
Great experience filing taxes at Refund Plan for 10 years. Michael is very knowledgeable and patient, answered every questions we had. Recommended to everyone.
Highly recommend Michael Ramos for tax refund! He is super helpful and gives great information on every piece! We have been filing our tax since 2015 with them.
Everyone was helpful and nice. I recommend this office to everyone. Gabriela was friendly and she helped me with my taxes.
Knowledgeable staff and can fully accommodate all your Taxes needs. Office environment is very calm. Please do make an appointment before visit.
Refund plan is a great place to do your taxes, thanks a lot Michael for your help!!! See you next year ??
This is my first time filing taxes with refund plan, tax and accounting firm .My regular CPA wanted to file an extension for me as he was busy and I was glad I reached refund tax through a close friend?s recommendation and they gave me an appointment the very next day. I spent about 3-4 hrs in office and I really want to thank Cecil Castro for detailed number crunching she did. She patiently answered all questions I had as well and E filed taxes on same day.I really appreciate it.I would highly recommend t
Me and my whole family has been doing our taxes with Mr. Raj for the past 11 years. And over the these past years all we have received is great professional service with our taxes. The staff working with Mr. Raj is highly trained, professional, and fulfills all your tax issue needs. The best thing in return you get is the peace of mind getting your taxes done with these professional trained people who highly take responsibility to support you if you ever get into any issues. Will highly recommend these to f
15 years and counting - that is how long I have been working with RefundPlan. I HIGHLY recommend Refund Plan for tax return preparation and other financial services where honesty, integrity and accountability are needed. I found that quality in Raj. Raj is very professional, VERY courteous, knowledgeable - always willing to help and offer his expertise. Even during the busiest tax season, he never turns you down, works with you after hours when needed, always with patience to ensure your needs are met and
I have been doing my family tax business for 5 years now with Refund Plan. I am Very Happy & Pleased with the services this business provides. They have been the Best and Very Reliable Tax Services that I have been to over these years. The Staff is Professional, Caring, Attentive to My Inquiries no matter how small it is and the Office is Very Nice and at a convenient location to get to by metro bus or train services. It is worth the trip and they will provide you the Best Services they have to offer for
I have been going to Raj and having his Refund Plan team assist me since 2004. I have always been amazed that he remembers my face and calls me by my first name the instant that I walk into his door without a moments hesitation. It's best to make an appointment to lessen your wait during the high season of tax prep time; but, once you are seated, you expect a very cordial, professional, and patient experience. I find it great to work with Raj personally but I have found all of his tax preparers to be equ
This team is truly amazing and knowledgeable. Especially notable is that I have been using their services to manage my income tax return submissions for 3 years and I have never actually been there in person. My co-worker shared their contact information and it has been a match in heaven ever since. They are timely, equally informative and attentive. They ensure that I am comfortable and satisfied with the documentation before submission. Great place. Totally recommendable. Loren J.
After visiting other tax services, I found Refund Plan and decided to visit because of the great reviews. Being that it was my first time filing taxes as a LLC, Raj was very knowledgeable, easy to work with and made it a breeze. He even took the time to invite my fiance and I back to show us the most optimal way to use our software to fill out forms/reports for future returns. I disagree with the few reviews about bad customer service especially with a small company that gets slammed in the tax season.
I have been going to Refund Plan since 2005, ever since Raj opened his office in downtown Silver Spring. For all these years Raj and his team have taken great care in helping me file my taxes. I have recommended all my friends to go to their new office in Wheaton, MD. They are very patient people. Sometime I have to wait for a little bit, but I feel as if they give me dedicated time. Thank you. I recommend this place. 5 stars.
Words can not Even describe how much I truly appreciate and love this place. I have been a faithful and loyal customer for 14 years now! As they have been faithful and loyal to me and other family members and friends that I have referred them to! The customer service is absolutely incredible. Everyone is very knowledgeable and honest. It's very nice to come to a place where you Treated with care and respect. Everyone from the owner to all the employees are amazing! Mr. Raj I appreciate you and you incredibl
Every time time I come here to do my tax returns the staff are very nice, professional, and knowledgeable. I always come out feeling satisfied and confident in their work. I've come here for about 5+ years now and will continue to do so because of their great client service and work.
I?ve been going to Refund Plan since 2006 and this place is the best. The staff is friendly and kind. Raj have been doing my taxes since I started coming here and he is very detail oriented. He just doesn?t do your taxes, he answers your questions and helps you understand your taxes. He not only prepare your taxes, he cares about his clients personally and that?s is what I like. I don?t feel like I?m just another number when I come in and get my taxes done, I feel like family.
This is by far the best place to go when its tax time. They are very professional. There was a time my tax situation was a complete mess but they got me back on track and now I get excited to see them every February. Raj is absolutely fantastic. I have referred all of my family and friends because I know they will be in good hands. And so will you.
I have been coming to Refund Plan for the past 10+ years and they always did an outstanding job with filing my taxes. My family and relatives all go here because we can trust the work and receive great customer service as well. Raj is amazing!!! I would recommend 100% going to Refund Plan.
I have been getting my taxes prepared by Raj for the last 10 years and he is simply the best. His thoroughness and knowledge on taxes is amazing. I am glad I found him 10 years back. I'll recommend him to everybody. Thank you Raj and team for the excellent service..
I met Raj years ago when I went to Refund Plan to have my tax return prepared. I kept going back to Refund Plan ever since, because Raj and his TEAM have continued to show outstanding service in preparing my taxes. Raj is extremely proficient and knowledgeable in his field. He is professional, he cares and patient as he takes the time to thoroughly explain and answer any questions or concerns you might have. The firm Refund Plan really lives up to its name as you will walk away with a maximum refund. It is
"Excellent and efficient service ? I would definitely recommend Gaby."
All these tax places look the same on the outside but what I found makes the difference is the people inside. I've been getting tax guidance from Raj for years. He's so educated and what I like the most is that he's patient in explaining everything. There are some people in this world that know a lot of stuff and make you feel dumb for asking question. Raj is not like that. He's kind and thoughtful and when it comes to results, he has saved me a lot of money. I can't recommend his tax services enough.
I have been coming to Refund Plan for years. The entire office is awesome and knowledgeable. Their service is commendable and accurate. I always recommend them friends and family. I just opened a business and they were able to walk me through my taxes, accounting and payroll obligation and filing schedules. Very helpful.
I used to file my taxes here for nearly ten years. Then they helped me starting my own cleaning company two years ago. I file my business and personal taxes now. I also have 3 other employees who file taxes here. I went to Kenia who speaks English and Spanish and knows everything about filing taxes properly. She even helped me with an IRS audit letter and I did not have to pay anything more when the IRS send me a $4500 collection notice. I recommend to all my friends and family.
Friendly team , kept appointment time . Work fast.. Thank you.
Raj Agarwal at Refund Plan is very responsive and helpful. He has good knowledge of the tax rules, takes time to understand your tax situation and provides great advise - not only for tax, but also willing to help on personal situations. I greatly recommend his services.
I had an excellent experience interacting with Luis Reyes, and Raj Agarwal with respect to my tax filing. I found them to be extremely knowledgeable, and very helpful. I had a number of questions related to my tax obligations. Luis answered all my questions, and completed my tax filing with competence, efficiency and speed. The charges for the service were reasonable. I will certainly go back to them for any future tax related filings.
I had to do quarterly tax payments for the first time. Looked all over online and they had the best reviews. I have to say they live up to them and more. These guys were excellent. Super thorough, extremely friendly, and quick to help me get the right payments for both state and federal. I will definitely be using them again for my taxes.
I'm self employed and the CPA I had was filling my taxes in a way that did not mach my situation leading me to pay a lot in taxes. Here they were very understanding of my situation and knew exactly what to do I i received a refund! When your self employed, deductions and a couple other thing can be the difference between a refund and owing a couple grand or more. Everyone there is courteous and they are always booked which should speaks for itself.
I used couple of other accountants before I started at Raj's 3 years ago. Because my situation is a little bit tricky (I have to file tax return for 3 different states including NY and NJ), I was a little bit worried. But Raj's has been very professional, and everything goes very smooth. I am glad that I found them.
I hope no one has as terrible an experience as I have had. Refund Tax Plan (specifically the owner, Raj) was recommended to me by a colleague. I needed a professional because my husband is not currently living in the US, so I needed to navigate the Earned Foreign Income Exclusion option. Unfortunately, although the seasonal hire assigned to my file said she could do this, she was obviously not actually familiar with this option. But before we even got that far, it was already a mess. First, my tax retu
My entire family goes here to get their taxes done for the last 20 years. I used to go to Mr. Ram's, but switched to his son's office when he opened in 2005. Never had any issues and always have been extremely happy with all they do for us. Everyone here is very competent and treats us with respect .
My tax situation is sometimes complicated and I've been searching for years for a person to do my taxes who I will actually listen to what I'm telling them and ask questions when needed. Raj did all of that and ended up finding me savings that others missed because they were just following a routine and not looking at my actual situation. I'll definitely be going back!
Very pleased with my first time experience at Refund Plan. After relocating to this area, it was more convenient to find an accountant in the awheaton area. Jessica was very knowledgeable and tried the best way to assist me with filing taxes for past years. Luis Reyes also assisted to provide the best options. What could have been a painful experience was made so much better. I would recommend this business highly for tax and accounting purposes.
Raj is the best in what his is doing. Customer more than 15years and all my friends and relatives are still going there because they are satisfied with the great services especially the fees and the follow up. Keep up the good work Raj ?? ?? ?? ?? ??
I have gone here for nearly 10 years for my taxes. Raj recently helped me with my my retirement and Social Security benefits planning. I was so thankful, because all I needed to someone to talk to me in simple English. Thank you for all your help.
I have been known Mr Raj AGARWAL the past 10 years,he is a very nice person who is always ready to help, to resolve your issue,to always make you feel comfortable to come back. I had referred a lot of people to have his service and ,they were satisfied. Mr RAJ I will always remember the best service you have been given me,keep it up.
They have advised me on how to convert my LLC into a S-Corp and guided me on running my payroll. They are constantly looking for ways I can do most of the grunt work myself and save on accounting fees. While I appreciated the frugality, I ultimately decided to let them handle my payroll and accounting. The small for of $150/month for payroll and accounting was well worth the time and headache I saved. I have always gotten great advice on ways to save money and manage taxes. Been a customer for nearly 15
Top Notch subject matter experts when it comes to analyzing personal and business tax returns. They will acquaint you with tax rules and regulations and provide valuable options for future filing. Raj is a true professional and very pleasant to work with. Kudos to entire team!
It was a really friendly environment where everyone treated me with great care and respect. The staff is very friendly and getting taxes done was really easy too. I highly recommend their pre-season tax school too, if you have ever wanted to learn how to do taxes.
Been going to Refund Plan for all my tax and accounting needs for part 6 years. Always gotten very good advise. They are professional and always take time to ensure everything is done timely and accurately. Never had any problem. Awesome place.
I?ve been doing my taxes with this office for 10 years now, Raj and his staff are all professional, helpful and will explain everything about your taxes before they file it. Even though I recommend getting an appointment before you go due to COVID but before the pandemic the waiting time was not bad at all for walk-ins .
Really disappointed, got my taxes done here for prior years and they were very helpful and efficient. This year made an appointment (obviously they are very busy this timw of year) but had a specific question I needed an answer to before my appt. I dropped off my papers and was assured I would ge a follow up call in a day or two. Waited 3 days and no call. Called and they didn't seem very aware or interested. Cancelled my appt.
Detailed and accurate tax filing services with great customer support
had my taxes done professionally here; two years later the IRS indicates they were done wrong and requests a five digit payment. I'd have expected the preparation to be flawless as I'm a typical employee of a large company with a boring tax situation. edit: confirmed that yes, this is the business that prepared my taxes.
I was referred here by lot of my friends and family. I just filed my taxes today and was very happy. They took time to explain everything to me in great detail. I am new at filing taxes and was not sure what to expect. I couldn't be happier. 5 stars for them.
Refund Plan has done my taxes for years and everything has always gone smoothly. Raj, is a pleasure to work and I would recommend this accounting firm to anyone.
This is one of the best place for filing the taxes. Raj and his team are extreamly knowledgable and the way they are treating customer is really amazing. You never get disappointed for having filing tax through Refund Plan, It's absolutely worth it.
Raj is absolutely amazing to work with! He is very compenent, really nice and asks a lot of questions to make sure he gets you the maximum refund, I have been filling with them for over 5 years and it has always been a pleasure. I used to work with Mahima before Raj and she was great too! Thanks a lot and I would surely recommend this plac e :)
Bay far the best place to file your taxes. I am 73 years old and I felt that they did everything to ensure they helped me properly. With people in a rush all the time nowadays, it was a very good experience for a change. I had to wait a little, but I was glad I did.
I have been with this comp for 19 years. Filed my taxes today. They are really the best. Great staff, nice office and prompt service. Thank you. Will see you again next year.
We have been filing taxes here for over a decade for business and personal for more than a decade. This is by far the best place I have ever found to discuss and file my taxes. I have gotten very good guidance from Gabby here. Thank you.
Pathetic customer service. Prior appointment is a joke at this place. They make you wait for hours without any updates. You really don't know who will do your taxes till the last moment. Most of the time your taxes are filled by junior staff which is as good as doing it yourself. I really don't understand why we need to pay extra professional fees and drive all the way here.
They are terrible and keep missing appointments without any notice. I went there by driving one hour in traffic and Raj was not there. Then their receptionist said Raj will call you back, next day they said office manager will call you back regarding your tax return. You will never get a call back from them. This has happened for the second time. Avoid them if you value your time.
I have always been treated with the best service every time I go here. Everytime. They really take time to make sure all mymyy questions are answered. Even when I got in a little trouble with the IRS, they helped me all the way to make sure that the IRS did not charge me penalties. Thank you RefundPlan guys and especially Ms. Chandini.
I recently had the pleasure of working with the Refund Plan to file my taxes, and I couldn't be happier with the service I received. Cecil Castro is extremely knowledgeable, and was able to answer all of my questions with ease. They were also very responsive and easy to work with, making the process of filing my taxes a breeze. I want to thank Cecil for working on my returns on time. I would highly recommend this firm for anyone filing taxes in the DMV area.
Ram has helped my family for nearly 18 years. 3 years ago, I started coming to this place and I think I have found the right place. I will no longer try different places to see what happens. These guys are the best!
Looks like a scam to me. I reserved an appointment with them about 2 weeks back for 04/04 and on the day they take my SSN and further information and say they are full of work and can't help me file taxes. Not at all professional to even give a confirmation upon multiple calls. I finally gave up.
Don?t come here if you need something notarized. I called to confirm they notarize documents they said yes. I asked if I needed to schedule an appointment or anything they said no just come in. I come in 30 minutes later and they said ?the person who notarizes documents isn?t here and won?t be back until next month?. Waste of my time they should?ve mentioned he?s not in when I called.
Raj and the staff were fantastic. Everyone was very courteous and professional. Raj answered all my questions and completed our tax return quickly. Would highly recommend.
Great customer service but bad service, I been using them for my business since 2014 and also have minor issue with they service but keep going since the staffs were so nice. This time I when in gave them my statement for a financial report in November 2017 I called and called and keep getting the runaround it is now past the due date and have yet to received the information. Now I have to hired another company. I will never used them again
I was very impressed with the depth of knowledge they demonstrated to explain all tax issues. They have a great team that know what they are doing. I have been to Liberty tax service before and I now feel that Liberty people were a bunch of overpriced armatures.
They were able to do a last minute filing request quickly and at half the cost of other firms I have used in the past -- would definitely recommend! Best of all, I was able to do everything virtually (document transfer, payment, etc.)
My entire family has been going to this place since 2005. I have always found them to b very professional and they have been helping my entire family (children and grandchildren) for quite a while. They are extremely nice and polite. I recommend them to everyone.
Super friendly place, all the staff is well informed and they take the time to explain things you want/need to know. I Definitely recommend this place to anyone who wants to be in safe hand, while retaining the peace of mind that their taxes are being prepared carefully.
My sister and I both file taxes here. We have always received A++ service and have been very happy with their work. Thank you.
Been doing my taxes here for years always professional and a great atmosphere in the office. Would highly recommend for anyone in need of a reliable accounting or tax firm for the seasons!!
I was referred to this place by my friend who has been getting help from Raj for years, and my visit was very smooth. Very Professional and knowledgeable staff. Special thanks to ?C? who even replied my email on Saturday night at 9.
Raj is an outstanding accountant and knows all tax details. He has been doing my personal and business tax for more than a decade...
We have been getting our business and personal accounting and taxes done here for nearly a decade. They are really reliable people and very customer friendly. Thank you. I really like this place.
Very bad service. This is the consecutive 2nd time they made a mistake in filing tax and i have ended up paying penalty. Event though I have mention about the mistake for the first time the person didn't even apologize me about his mistake and the following this time even I brought about the previous mistake and they said this time they will do it properly but they didn't. I got a notice again...they are irresponsible..I don't refer any one...Very Baddd
Awesome place, awesome people. They took great care of me in a timely manner, even with COVID-19 screwing up all schedule. My experience could not have been any better. Thank you!
Very helpful to clear up tax issues caused by my previous accountant. They helped explain the details of the errors and fixed the issues.
Awesome people, awesome service. I have been here since 2005 and I have never felt anything but excellent service. All good things I want to say apply to these guys. Thanks!
I needed to get my ITIN number for me because I am from Salvador. I went to this place because its close to me and cause my friends also recommend me to go here. I talked to Particia and she guided me exactly.
Great people. Very responsive service. They helped me get my PPP loans and are very friendly and knowledgeable.
Incredible people who really helped me with my PPP loans and forgiveness. Everyone in the office was working extremely hard. I appreciate all their help. Thank you guys.
Never submitted our files causing so many issues with taxes . Then the so called owner rajah Yells at me for no reason
As usual, Raj along with his team have been the most professional and efficient.
I do not recommend this place at all raj is very rude and rushy with everything . The ladies at the front are very rude and on top of that he tried to give me nothing back . This tax place is a down fall should be out of business .
They helped me applying for my PP loan. Professional and Responsive.
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.