Remedy Payment Solutions

My small business works with Remedy Payments for card and ACH payment processing. They are THE BEST. The services offered are exceptional, but the customer service is even better. They respond to inquiries at lightning speed, truly understanding how valuable a business owner?s time is. Can't recommend them highly enough. Shout out to Joey and the rest of the team - thanks for your hard work!

Kimmy and the Remedy team have been very helpful and accommodating to our company Coastal Van Lines. Their rates are great and the savings impact for our agency have been significant over the course of the past few years since we made the switch. Thanks for all your hard work!

We work with Giselle Gutierrez / Operations Specialist and she helps our company Two Chicks Moving and is absolutely the best. She has saved our company several thousands of dollarsIf you are looking for a payment processing company that is always looking out for you, this should be your 1st call! I Highly recommend them. Thank you Giselle for everything:)

Remedy has been out payment processor for 3 years now and I cannot express how great their CUSTOMER SERVICE IS! Kimmy G. was so nice, prompt and knowledgable when I had to switch over my banking information truly making the process easier than I ever anticipated. Thank you for being rockstars!

We use Remedy as part of our business's operations, and they've been great! They respond quickly to customer inquiries, their systems are easy to use, and they're friendly and professional when speaking to them on the phone and over email. Edit 12/19: I've worked with their chargebacks department as well, now. Still a 5 star service. They respond quickly to changes in dispute statuses, answer any questions, and work in a diligent and timely manner to help resolve disputes.

We've found a true partner in Remedy Payments! As a moving company owner, I need payment processing that understands our industry's unique challenges. Their team has exceeded expectations at every turn. Emily, Lily, Kimmy, and Timothy provide exceptional support - they're not just processors, they're problem-solvers who understand the moving business inside and out. Their response time amazes me. When we call with questions about transactions or need help with our system, someone always picks up. No more wa

We have been using Remedy for about 2 years now. Not only do they have great rates, but their concierge chargeback team is incredible. Just that service alone is worth the switch if you are contemplating it. Thanks Guys.

I was having trouble setting up a username and PW so I could I complete a compliance form for for Remedy Solutions today and I had the help of Emily Minton. She was very patient and helpful walking me through the process. Thank you again Emily :)

Shout out to Kimmy for helping clarify to me how the process works to a T taking card and ACH payments for my small business! What could be just a quick and easy answer, she went in depth with every detail of the process. Really appreciate it!

If I could give Remedy 10 stars, I would. I'm posting from my personal account, but at work we use Remedy for all our credit card transactions. We have multiple companies (6 to be exact) and made the switch to Remedy 2 years ago to handle all our payment processing needs (On-line payment links, Recurring Billing / Transactions, Credit Card Disputes, Reporting- etc) and couldn't be happier. Remedy is with us every step of the way and goes above and beyond than any other provider we worked with. Their custome

Remedy has been our payment system provider for years now and we are beyond thankful for their dedication to their customers. Every team member is helpful and knowledgeable, but we've had the opportunity to work closely with Tim Van Pool so we know firsthand that he is an amazing asset to the team. We always know that if we can any issues, we can call on Tim and he will make sure everything is resolved in a timely manner.

Outstanding customer service?no waiting to speak with someone. Every issue is resolved in under five minutes. They truly know and care about their customers!

Remedy is the Chargeback KING! Every time a customer tried to request a chargeback for no reason (mal intended), they are always ready to fight and they haven't lost with us yet!

The Customer support was awesome. They help resolve my issue very professional way. This was a great experience. Highly Recommended. Thank you

Remedy is awesome they really look out for their customers! They really fight for you when a customer does a charge back. They won a non refundable deposit charge back from a customer. When we used Square we lost every charge back. Very satisfied

Great great service!! The whole team is amazing, but especially Timothy goes above and beyond, a wonderful company!!!

I own a successful service based company in Phoenix, AZ. In more than 15 years we have processed more than 30,000 transactions. We have worked with countless merchant companies in that time frame. Remedy payment solutions provides a quality service with ongoing education to ensure we receive the best rate possible when processing transactions. In addition to that, their team goes above and beyond any other provider we have worked with. I happened to notice one day that their emails signatures were interac

My company has been with Remedy Payment Solutions since 2018 and it was the best decision I could have ever made. Remedy has THE BEST representatives and customer service you could ask for. I love the products we use from Remedy because they are so easy to understand. It's definitely a relief to know I can count on them when I need them, especially from my specialist, Timothy! If you are thinking about using Remedy Payment Solutions, let me assure you they are the right decision!

Very easy to use system for us and our customers. Having a QR code has been helpful and seamless. Remedy customer support is responsive and amazing to work with.

It was an easy transition from our old credit card processing with the wonderful support team at Remedy Payments! The whole support team is knowledgeable and willing to help; especially Timothy, he goes above and beyond to ensure we have what we need to assist our users. He provides training materials and is extremely patient with our questions for our many users. It's a pleasure working with Remedy Payment Solutions!

Emily was great to work with! I had a compliance issue that I was dreading to address, but Emily made it super easy to troubleshoot. I will always recommend Remedy Payment Solutions!

The team at Remedy is incredible! They are very responsive and have always done what they say they are going to do. In addition, they look for ways to increase our value and reduce our processing expenses. On top of all this, they provide transparent and reasonable processing rates. I have worked with many different payment processing companies over the last 20 years and Remedy is BY FAR the best out there.

This company has been so easy to work with and communicates well. I had the pleasure of working with Emily Minton to handle compliance questions and she was super friendly and helpful.

We have been using a different merchant account for years now and up until we signed up with Remedy I thought that all merchant account companies are the same. From my 1st conversation with Kimmy I understood that Remedy is different. My experience with her and with every employee at the company was no less then amazing. They are quick to respond, Helpful and curtsies. I am really I found this company and will recommend them to everyone in need of a merchant account.

I have had a wonderful experience dealing with Remedy payments. My contact go to Kimmy Grant is the absolute best. She is always friendly and is always on top of providing me updates on initiated pending information. She is professional and very good at what she does. Thanks again Kimmy, I look forward to continued communication and support moving forward. Rick Nationwide Van Lines.

We have worked with Remedy for quite a few years. We always get amazing service and support. Timothy has spent a great deal of time walking us through everything, explaining it toughly, answering (A LOT) of questions. :) Remedy is lucky to have him and so are we! 10/10 would recommend!

I've been working with Remedy for the past year now to process payments for my chicago-based moving company. We switched over to them from Bank of America merchant services who used to be my provider. They are directly affiliated with the software that I use to manage my entire company which makes processing payments directly into my customer's reservation super seamless. I've had nothing but a positive experience working with them. Customer service and response time is amazing which is important for any su

Thank you to Joey Moore for his customer service and support. The Remedy team is always quick to answer the phone and assist with ACH processing, chargebacks, and SmartMoving integrations. MoveCrew is a big advocate of using Remedy as the go-to processor.

Remedy is the best. Their software is integrated into my CRM, so taking payments and issuing refunds is a breeze. The processing fees were very competitive to what I've received from other vendors. The set up process was fast and simple. My point of contact Daniel was thorough in addressing my questions and a pleasure to work with.

Remedy has been great to us. They're incredibly responsive and always willing to help. Last week I was able to add another location and start up another new account, and i was approved and the new account was finished within two days. When we have a pesky chargeback, they do all the heavy lifting. All we need to do is reply to their emails. Great service.

Our experience working with Remedy Payments has been phenomenal. We met them at the ATA Convention in Orlando in March 2022. Our first impression was solid. The onboarding was painless and the ongoing customer service is top notch. I've never had a wait time the few time I've had to call for questions. If you have recurring transactions (Monthly, quarterly, etc) you will like their products. ~Derek with Modern Piano Moving

Been working with Remedy for a while now and every time it's a great experience. Very helpful, prompt, flexible and resourceful. Daniel and Timothy are very supportive and really take care of their clients. 100% recommend Remedy, they are the best!

Lily and the Remedy Payments team have been such a pleasure to work with. We started working with them during our first year of business - when we were smaller and only dealing with a few customers a week. Now, we are handling a few dozen customers every week and Remedy Payments? great quality of service is remaining the same! They help keep us organized and make card payments simple to collect/process. Our representative, Lily, is fast to go to bat for us when the rare chargeback request occurs and does e

Five stars for Giselle G. at Remedy Payments! She has been instrumental in assisting Arnoni Moving Services when a client has been misrepresenting facts and making unfounded disputes in an attempt to secure refunds. Her dedication and proactive approach are truly commendable. We deeply appreciate her professionalism and unwavering support. Highly recommended!"

I reached out to Remedy Payment Solutions and dealt with Daniel McClelland. 100% happy with our choice. Daniel was very informative, helpful and patient. We got our system set up quickly. It's so easy to use. I highly recommend Daniel and his team!

Our business has been using Remedy Payment Solutions for several years and we are very happy with the service they provide. Any time that I have had an issue, they are quick to respond and have always been able to help me successfully. Lily and everyone that I have spoken to are always friendly and professional. We highly recommend Remedy!

These guys are the real deal! They keep your processing cost low and they work hard for you the customer through plenty of communication through calling and emailing. Absolutely a life time customer they have helped us multiple times to save time and money we are thankful for these guys services and I recommend them to all movers

The Remedy Merchant Service Team is AWESOME!!! They continue to help us fight chargebacks and provide us with the highest caliber of professional expertise and resourcefulness that I have ever encountered in over 28 years of work experience. Cheers to Joseph Moore and Giselle Gutierez!!!

Our little company is thrilled to be part of the Remedy Payment Solutions "family"! Our rep Zach is outstanding! We're new to this and he's always super helpful and answers all my silly little questions! We're finding their rates/fees are extremely reasonable! So glad we're finally accepting credit cards. Thanks again Remedy!

Alex and his team are the best. Complete knowledge and the best customer service. Not only do they have incredible rates on processing fees, they have the people that truly care to help with any issues. When you call you get a live person who can help you right away without the need for the dreaded "trouble ticket". You wont regret your choice if you decide to drop your current provider and go with Remedy Payment Solutions.

They have been great in the past. Remedy rates are way better as well. Tim was great and most of the other people have been very helpful as well. Overall great customer service.

I have worked with Remedy for roughly a year and a half with our business. Timothy always responds promptly, explains things fully, always is willing to help, and is extremely supportive. Remedy has been such a blessing for us. Fortunately, we don't have many chargebacks but on the rare occasion we do- Timothy walks us through the process, collects all the info, goes to bat for us, etc. Thank you Remedy and THANK YOU TIMOTHY!

Our moving company has been using Remedy Payment Solutions for over 2 years now and we are very happy with their service. They are always so helpful and quick to respond if we ever have any questions. I would highly recommend them.

I am delighted with your help with the chargeback situation. remedy payment solutions has been working out very smoothly with our company!! I love the rates. Great rates great service!! ?? thanks ??

We've been using Remedy for a while and the whole experience has been great. The staff is friendly and professional. Particularly Kimmy Grant who has always been a tremendous help and ready to assist with any questions we may have. Love her quick responses and positive attitude!

Working with Remedy has been nothing short of amazing for myself and my team. I have worked closely with Remedy over the last few months and Dan has been great supporting our needs. Thank you again!

The customer service is truly extraordinary. I get a prompt response to any question and request and there's always something extra tacked on to make it all the easier. I've really enjoyed working with Remedy!

Remedy Payment Solutions is by far the best merchant credit card processing company we have ever been with. They are quick to respond and help us with any problem we may have.

Lily A is the very best reason to use Remedy Payment Solutions! She is truly outstanding, she manages our account smoothly and keeps a close eye on our payments while proactively anticipating our needs! She's one of those employees that I'd love to steal to join our team!

Remedy is the best in the moving industry! They have very competitive pricing and their responsiveness compared to the large processors like banks is bar none. We're very happy with their services and highly recommend them.

We are so happy that we switched over to Remedy Payment Solutions. It has made processing our customers credit card payments so much easier for our entire office staff. Everyone we have dealt with at Remedy has been a pleasure to deal with and they made the transition so easy and seamless. Having the ability to have our customer?s storage payments set up for reoccurring payments has made the daunting task of standing at a terminal to run credit card after credit card a distant bad memory. We have also e

I have used several merchant service companies in the past. My main struggle was figuring out how to balance each day and figure out and what payment went with what customer. We just switched to Remedy and the site is easy to use, each customers name is listed with each transaction amount and the days are easy to balance. This has saved me time and streamlined my accounts receivable process considerably. I am very pleased when I can cut overhead processes with accurate solutions.

Remedy Payment Solutions (RPS) provides my family's moving company great value, fast response times and excellent customer service. We were very happy to make the switch to RPS in December of 2019 for our credit card processing needs and I'm sure you will be just as satisfied as we have been. A shout out to our two outstanding RPS representatives: Lily Archbold (operations manager) and Zach Baz (regional sales manager)!

Finally, we found a payment processer that works for us and knows and supports our industry. We really enjoy working with Remedy! One of the biggest differentiators that Remedy could offer us was a payment processing solution that connected with QuickBooks. We're actually processing payments in QuickBooks without having to pay their higher rates. Remedy gives great service whenever we have a question. Super simple and easy transition. Thank you to the team at Remedy for always being available to help.

I was originally worried about picking a processing company after hearing plenty of train wreck stories. After getting on a phone call with Remedy I was reassured with my choice. The customer support has been fantastic, especially for wanting to get up and go quickly.

I called Remedy to answer a question regarding a credit card transaction. I was connected to Kimmy. After she had the details of my concern she very quickly solved my issue with a past transaction. She was *Very clear and knowledgeable *Pleasant *Left me with confidence and a good feeling of Remedy

What a pleasure it is to work with Remedy. A great service with even greater employees. Any issue we have had has been solved at a moments notice by Kimmy--she'll climb mountains to find the solution to your problem. Couldn't recommend them enough!

Disclaimer: I may be biased considering I am a rep for Remedy. Remedy takes a very hands on and consultative approach to credit card processing. If you are looking for the lowest rates and best customer support team in the industry, give us a ring.

The team at Remedy is top-notch. Setup of the service was made to be simple and easy, and whenever I have a question they respond immediately. For payment solutions look no further!

We started using Remedy Payment over a year ago. They were very easy to work with, easy to switch services and most import savings on each credit card transaction. My only regret is i didn't sign up earlier.

We have used Remedy Payment Solutions for several years and have no complaints. Whenever we had any kind of issue, they were helpful and quick to respond and "remedy" the problem (pun intended)! Great service!

Fabulous organization to work with! In a day and age that allows companies/consumers a vast array of options for products/service providers to chose from- this group really has the perfect business model. Since my Company contracted with them, I've been had the pleasure of working with the the staff and the Owner hiimself. They are responsive, professional, courteous and experts in their field! Not to mention they have a fair and HONEST pricing structure. They have a client for life, keep up the good w

Been working with them since a while and they are the most prompt, efficient and most reliable solution int he market. We have tried many payment solutions in the past but oh boy this one is one complete package in one roof. All the best to Chuck and Kimmy and others at the company. Ton of success is coming your way!

I was previously using Paypal and they left much to be desired. Remedy Payment Solutions is fantastic to deal with. They have made a big difference in charge backs where before I would always loose! I highly recommend this company for their customer service and their competitive rates.

Outstanding in their sector. We've used a few different processors over the years, and they are far and away the most responsive and have Client's interests at the core of their model and relationships. Thank you!

Glad we switched our account over to Remedy. Not only have we saved money on processing charges, which is the main reason we changed our account to them, but their seamless transition setting up our account and my questions afterward being answered so quickly was flawless. We highly recommend them.

Great merchant service. It's working for our business perfectly!

Best in class payment processing for moving companies! Alex the owner is a rockstar, and we have been with them for years and never had a bad experience. You would be wrong for choosing anyone else for CC processing!

I just wanted to give Kimmy at Remedy Payment Solutions a shout out for being so unbelievably helpful! Dealing with chargebacks from customers can be stressful but Kimmy and the entire team make it so easy. Thank you for helping us navigate these and always being available! ~ Atlanta Pack & Load

I have been a client of Remedy for a couple year now. They have consistently provided excellent merchant support. Payments are posted to my account in under 24hrs. Highly recommended!

Remedy Payments Solutions team is great and always takes care of our needs/questions/ timely. Megan Crawford recently helped me and she was so professional and took care of our needs timely Thanks

Working with Kimmy and Giselle is a breeze! They are always super helpful and responds quickly to any questions I have. The both of them are a great asset to the company. :)

I have been with Remedy for over 3 years now and each year is better than the last. Their software is really user friendly and anytime I have any questions I get immediate assistance.

Excellent service. Quick and easy set up with my new CRM. Fully integrated, which makes things so easy. I've had a few chargebacks since coming on board and I've won't each one, with their help and guidance. Would recommend to anyone.

Remedy has been a great resource for us which interfaces with our software. Easy to use and great customer service!

I use remedy payment solutions for my moving company ?Globeover? and it's been working great so far! No complaints or issues. I'd recommend everyone use them

Smart Group of people. Professional and punctual. They have given me one person to work with so I'm not having to bounce around 20 different people to get solutions. I've only had to reach out a few times since signing up, but any issues were quickly resolved.

I'll start off by saying that working Daniel was great! He answered all of my questions (believe me i had a lot), had a great attitude, was extremely knowledgeable, and was fantastic at communicating everything in a way that i understood right away. Very seemless, and minimal work on my end, which I always appreciate! Best of all he loves when you sing "OH DANNY BOY, THE PIPES, THE PIPES ARE CALLING...."

This company is absolutely great! All the staff very easy and pleasurable to work with. Their support is definitely at its best, always very helpful, and will get done anything they can in a timely manner. Again, with super quality. Recommend them with no hesitation

Amazing service , we do really appreciate you guys . Thanks to jeselle for all your updates and quick solutions .

Remedy Payments always has our back. The lowest rates and the best customer service. Do your business a favor and let remedy handle all your processing needs.

Great company to work with! They make handling payments for my company very easy. They also are very quick to answer any questions I have and are very helpful.

We have been with Remedy Payment Solutions through many transitions in our business,. They have been nothing but helpful! They always have an answer and are very responsive. Thank you Remedy payment Solutions!

The one thing I like the most about working with the team over at Remedy is when you call you get a live person and they resolve any issues or answer any question you may have in a timely manner.

Great experience working with Remedy Payment Solutions. Easy software to integrate and easy staff to work with.

We switched over to Remedy and are completely satisfied. Everything we were told before we switched came true after the switch. We are saving a serious amount of money each month.

We are new app users. Had an issue and submitted a customer support email. Response time was very quick. Very helpful and solved the issue just as quickly.

Always so helpful with questions and helping us make changes to our services. Kimmy in the chargeback department is amazing and so quick to assist us in these disputes. 10/10 would recommend!!