Riggs & Associates, CPA, PA

Riggs & Associates, CPA, PA

Reviews Summary

Riggs & Associates receives overwhelmingly positive feedback for their professionalism, expertise, and responsive service. Clients praise their thoroughness, modern approach, and ability to handle both personal and business tax needs efficiently. Many highlight long-term satisfaction, noting their reliability, attention to detail, and willingness to provide clear guidance. A few negative reviews mention communication delays or filing errors, but the vast majority emphasize trust, accuracy, and exceptional customer care, making them a highly recommended firm.

About This Listing

Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Small Businesses
High-net-worth Individuals
Real Estate
QuickBooks

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Small Businesses
High-net-worth Individuals
Real Estate
QuickBooks

Contact Information

Address

1129 NW J St

Bentonville, Arkansas 72712

Hours

Sunday Closed
Monday 8-11:30AM,12:30-5PM
Tuesday 8-11:30AM,12:30-5PM
Wednesday Closed
Thursday 8-11:30AM,12:30-5PM
Friday Closed
Saturday Closed

Customer Reviews

Travis and his team are very professional and always reply in a timely manner. They made sure that we had everything in on time and that we filed on time. They also gave us great estimates so that we wouldn?t owe taxes at the end of the year.

Our tax return was a lot more challenging this year. Went to Travis and his team for help and they did a great job.

Travis and his team have taken great care with our business and do a great job helping us manage our financial future.

I have used Riggs & Associates for some time. I literally just throw all my tax stuff at them and out comes the magic. Occasionally I make mistakes or ask stupid questions and they get me back on track nearly instantaneously. They file and communicate with modern technology, are professional, and most importantly to me have a local office with regular kept business hours. I might pay a little more than Turbo Tax or H&R Block but Debbie is worth every last penny. Keep up the good work.

It is such a pleasure to deal with Travis Riggs. He is so knowledgeable and I'm confident in the job done by him and the team.

We have used Riggs CPA, PA for many years and have always been very please with their service, and prompt replies to our requests. We will continue to use Riggs CPA, PA going forward.

We appreciate your work. Your website was very good and easy to manage. We wish we had found you years ago. Thank you!

I have used Riggs and associates since early in this century. Travis' advice has been excellent and he minimizes the tax implications associated with my investments and my small business. I recommend him for your tax needs. His staff is very efficient in their work and very thorough. Debbie and Travis will remind me of deductions and/or expenses I failed to submit. They are a great team.

Travis and his team give you personal service and you never feel like just another client.

Riggs and Associates are valued partners for us. We rely on them for our weekly, operational accounting needs (invoice review, AP, payroll), and monthly / year end financial statements, as well as corporate and personal taxes. They are very knowledgeable and also provide a very quick turnaround on time sensitive projects. They are also comfortable having the tough discussions that are sometimes necessary to help us become better at our business. We would definitely recommend Riggs and Associates!

Very responsive and well organized throughout the entire tax preparation process. Highly recommend.

Riggs & Associates is the best company to manage my personal and business financial needs. I have worked with them for over 5 years and find the entire team to be experts in the tax and financial planning area. They are quite knowledgeable, responsive, and perform quality work.

We switched all of our personal and business accounting/tax work over to Riggs about 2 years ago and couldn't be happier. I found them through the Profit First platform and have been more than impressed with the work and communication that gets done with the entire team. Even being in another state from us, there is no one else I would rather trust when it comes to these aspects of our businesses. Great work Riggs & Assoc!

Travis Riggs has an unparalleled reputation for service and integrity to his clients. His commitment to continuing education in the tax industry ensures detailed accuracy in all that he does and directs. Travis has overseen our investment, retirement, and tax needs, both business and personal, for over 2 decades (with the exception of 2 years; from which he recovered funds upon filing amended returns due to errors made by another CPA). We have the highest regard and trust for Travis Riggs and his team.

Riggs was good in initially meeting with me and helping me with some payroll issues for my business. However, when it came to getting my taxes done they were terrible at communication and getting the job done. They have had my tax info for 10 weeks for a more simple LLC and household tax filing. They have not completed this. I have also sent 3 follow up emails and no results. In the current situation of COVID-19 they should be able to operate with minimal but not substantial delays. Every time I reached

Mr. Riggs and his staff were all very friendly, courteous, and professional. When I presented my tax issue to Mr. Riggs, he started by first getting on a phone call without any pressure for me to hire him for services. Once on the call, he proceeded to carefully explain what was happening and what things should and should not concern me. After that, he actually told me how I could proceed on my own without paying him a penny - I was surprised that he would lay that option on the table. I decided to pay

We have used Riggs and Associates for years with our personal and business taxes and payroll. They are detail oriented and respond to questions quickly. Marisa runs our payroll - she works extremely hard to make sure everything is accurate and on time and always with a smile!

Riggs & Associates is definitely a group of professionals you want in your corner. They have handled our personal and business financial needs for several years now and have done a knockout job. I wouldn't trust anyone else!

Travis is thoughtful and reliable. I highly recommend.

Have been working with Travis and his group for over 3 years now and we're very pleased with the professionalism and great service. They were great to work with as we set up our business and continue to provide a great service.

Riggs & Associates prepared our tax filing for 2014. Upon filing an extension, we were advised we owed several thousand to the government. We sent the money in with our extension. When the 2014 taxes were completed we were advised we were getting several thousand back from the government. We questioned this twice and were assured the taxes were correct. After all, this is why we hire a CPA. Due to poor customer service, we decided to part ways before the next tax season. In 2015, our new accountant discov

Travis is professional, knowledgeable, and a pleasure to work with.

This is a great group of hardworking people at Riggs! You won?t find anyone else who will work as hard for you as they do. They go above and beyond to take care of their clients.

Professional and fast as always. Highly recommend.

I have used Riggs and Associates for business taxes, payroll, and financial advice for 10 years. None better!! I would highly recommend for anyone managing or owning a business.

This group is very good, innovative and tech. savvy, I would recommend for business and personal. They have saved us a lot of money and keep us from making financial & business mistakes.

We have been working with Riggs and Associates for over 6 years and they are quick to respond to any needs we have and always top notch service is provided.

Love working with Travis and his team. They?re extremely knowledgeable and are always able to give me the answers that I need.

Great job on our payroll! We have a complicated bimonthly payroll - Marisa works with us to make sure it is accurate and on time - EVERY TIME!

Great accounting firm! They are friendly and easily reachable. Very knowledgeably regarding all tax issues and accounting work.

Absolutely incredible, really terrific, a wonderful experience! I will be returning!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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