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Ross Hughes & Associates, CPAs, PLLC

Ross Hughes & Associates, CPAs, PLLC

Reviews Summary

The reviews overwhelmingly praise the team's professionalism, expertise, and exceptional service across accounting, tax, and business consulting. Many highlight their thoroughness, timely responses, and ability to handle complex situations with patience and care. Several note long-term satisfaction, emphasizing their trustworthiness and value as business advisors. While one negative review mentions poor responsiveness to individual needs, the vast majority recommend their services highly, particularly for businesses and international tax matters. The team is consistently described as knowledgeable, supportive, and going beyond basic accounting to provide strategic guidance.

About This Listing

Bookkeeping
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Outsourced Accounting
Small Businesses
Real Estate
Professional Services
QuickBooks
ADP

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Business Consulting
Payroll
Tax Preparation
Tax Planning
IRS Representation
Financial Advisory
Estate and Trust Tax
Outsourced Accounting
Small Businesses
Real Estate
Professional Services
QuickBooks
ADP

Contact Information

Address

4540 Southside Blvd STE 601

Jacksonville, Florida 32216

Visit Website Call Now Get Directions

Hours

Monday 8:30AM-4:30PM
Tuesday 8:30AM-4:30PM
Wednesday 8:30AM-4:30PM
Thursday 8:30AM-4:30PM
Friday 8:30AM-4:30PM
Saturday Closed
Sunday Closed

Customer Reviews

We own small businesses and have been working with Ross Hughes for 5 years now. I wish I could give more stars. I have worked the most with Heather Hughes and Chrissy Stephens and they are amazing - but every single person I have interacted with there has been great. They are very patient and responsive - even when they probably shouldn't be. We are a pain, but they never make us feel like it. I am so thankful we found them! Thanks for all you do!

I have known Brent and his family for over thirty years and have always had the highest respect for him as a friend, as a Christian, and as our accounting and business consulting partner. Though we have now sold our business, we continue to use his tax preparation service. While we owned the business, Brent and his staff guided us with very useful training, business valuation as well as tax preparation. I highly recommend Brent Ross & Associates.

I have know Brent for a while now. He does more than just your taxes. He is a true advisor that help business owners unlock more profit in their operations. He is good at teaching and even helps with HR and leadership issues. You are in good hands with Brent Ross.

We have been with Ross Hughes and Associates for I believe 4-5 years and during that time we have learned so much invaluable information as small business owners. We have personally worked very closely with Brent and Chelsea and they have been nothing less than amazing. Although, every staff member we have worked with or come in contact with has been amazing as well. They are extremely knowledgeable, understanding, kind and very patient through the learning process. The also operate with excellence and inte

We had a complicated return of 2 states and 3 jobs and he made the process a breeze. Brent and his staff worked together to help make sure we were ready by our target date. Brent also consulted with me on my new business and gave me information that I requested to get it up and running. I would definitely recommend his services to others.

Brent and his team don?t just ?crunch numbers?. He provides a variety of services to help their clients improve their businesses. Brent?s cost segregation studies can generate an immediate increase in cash flow through accelerated depreciation deductions that will withstand an IRS review. He is someone I recommend to my clients.

Over many years, Brent's firm has represented several of my clients (Disclosure-I am Brent's brother and a practicing attorney), and those clients and myself have found the personnel in Brent's firm to be very knowledgeable in the accounting, tax and consulting areas in which they practice. The firm's work product has been very innovative and of the highest quality.

I came to Ross Hughes on account of a really bad business partnership that left me in shambles financially and mentally; I quite literally had no idea where to turn to for help - my situation was BAD. My business taxes were all done horribly wrong by my business partner, and the IRS was at my front door knocking wanting money. I thought I was done, and over. Chelsea quite literally saved my sanity - and my future. She worked extremely closely with me the entire journey, did an incredible job explaining the

Brent and his team, Muhammad in particular, have taken care of our accounting and tax work for over twenty years. They are professional, thorough and always have our best interest in mind. I would recommend Brent and his team to anyone in need of accounting, tax, team building or business analysis services.

This team is the best you are going to find in Florida. Taking care of all sorts of international tax requirements, and making sure every detail is correct. Brent Ross and John Murk have been a pleasure to work with and I would highly recommend them especially if you have international tax requirements.

Brent and his team have always (and suspect from 10 years of history with Brent) been on time, ahead of delivery dates with the most accurate information. His team is always thinking ahead of information we need, before we need it. Atrusted professional, hightly recommended........

Brent and his staff have provided excellent services in a timely manner for many years. The Firm is one of knowledge, experience, and integrity.

I met with Brent and John to discuss a tax issue. They were very helpful, informative and professional.

They don't respond personal needs, only for companies. If you have a question about any tax issues, don't even bother to call them.

Great people to work with. Prompt and a fair price.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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