Sherlock's Income Tax Services

Sherlock's Income Tax Services

Reviews Summary

The reviews show a mixed consensus, with many praising the friendly, knowledgeable service and excellent results (mostly 5-star ratings). Several highlight quick, professional tax preparation and strong recommendations. However, some 1-star reviews criticize poor attention to detail, incorrect advice, and being ghosted, leading to financial stress. The positive experiences outweigh the negative, but consistency and thoroughness could be improved.

About This Listing

Bookkeeping
Payroll
Tax Preparation
Sales Tax Compliance

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Payroll
Tax Preparation
Sales Tax Compliance

Contact Information

Address

1870 Mentone Blvd

Mentone, California 92359

Hours

Sunday Closed
Monday 10AM-7PM
Tuesday 10AM-7PM
Wednesday 10AM-7PM
Thursday 10AM-7PM
Friday 10AM-7PM
Saturday 10AM-5PM

Customer Reviews

Terrible, terrible, terrible. I needed to get 3 years taxes done last year, although I had some investments, I did not have a complex tax return for any of the years. This is in 2024. They were supposed to work on my taxes, and never did!! This year, I decided to give them one last chance and asked them to work on my taxes again (I had used them in the past). They completely ghosted me, and now I am late on my taxes, and 4 years behind! I would not recommend this place to anyone. They are not friendl

I been going to them for years!! So nice! And welcoming! Highly recommend!! :)

We set an appointment with Kari (she wasn't taking anymore appointments, she squeezed us in)! Kari was super nice, she prepared our taxes, gave us some hints and answered all our questions!! In and out in less than an hour! I can even call her with questions after tax season! I HIGHLY RECOMMEND HER SERVICES!

Wonderful Ladies that were smart, up to date on all new tax laws every year, professional and friendly. My husband and I travel from Hemet to my hometown people in Mentone to support small businesses there and we recommend Sherlock's highly! Thank You Ladies!

I just wish more attention was paid to my taxes. Due to someone not giving me correct information and not informing me about having a payment plan, i have to come up with the entire amount i owe by Tuesday. This puts my family in a very unfortunate situation. Please pay close attention to your clients and be very thorough. I imagine you are worn out from tax season, but please keep all of your clients best interests at heart.

Debby met with us, recommended by my daughter whom has been going to Debby for about 10 yrs. I didn't know what to expect, but she made us feel so comfortable from the second we walked in. We will be using her services in the future. p.s. (bring her a venti caramel machiato, upside down w/Xtra Carmel and she'll really love ya!)

Great services the best ever.. very honest friendly people here. Ill always come here to do my taxes.. thank you very much Deb and Kari

Such great customer service, I'm coming back next year. They fight to get you the best return.

Great and friendly services and the place is clean.. this company is awesome.. I'll continue to come here and all my friends and family come here now..love this place

Sherlock's rocks! Kari is awesome! I recommend them to everyone!???

Very good experience very good customer service very knowledgeable about taxes. Highly recommend you go here. Thank you.

Not very precise on some situations. Was told by another tax preparer that for the years I let her do my taxes, she was actually loosing money for me...smh....

Very helpful with back tax's saved me a lotta money !!!!

I went there to sign a petition to Recall Gavin Newsom.

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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