Silvia's Tax Services

Silvia's Tax Services

Reviews Summary

The reviews show a polarized experience: many customers praise the friendly, professional staff and efficient service, particularly highlighting accurate tax filing and good explanations of IRS rules. However, negative reviews cite serious issues like errors in tax filings, poor communication, long wait times, and unprofessional behavior, including missed appointments and rushed service. Some mention specific problems with refunds or fines due to mistakes. While loyal customers strongly recommend the service, others warn against it due to inconsistent quality and reliability.

About This Listing

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
Sales Tax Compliance
Small Businesses
Individual Taxpayers
QuickBooks
Bilingual Services

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Financial Statements
Payroll
Tax Preparation
Tax Planning
Sales Tax Compliance
Small Businesses
Individual Taxpayers
QuickBooks
Bilingual Services

Contact Information

Address

1538 Main St

Santa Clara, California 95050

Hours

Sunday 10AM-5PM
Monday 10AM-5PM
Tuesday 10AM-5PM
Wednesday 10AM-5PM
Thursday 10AM-5PM
Friday 10AM-5PM
Saturday 10AM-5PM

Customer Reviews

It's disappointing because I was a loyal client for 7 years, but their staff made a big error on my taxes resulting in my husband and I owing 6k, in which $1400 was fines. It took 3 months for their staff to redo my taxes and send it out again. Their communication was highly unprofessional, I was often ?ghosted?, and days later was given an excuse. I spent countless hours just trying to get the bare minimum from them, which was to correctly resubmit my taxes and often found myself calling the California FTB

Big scam, don't try to go to Silvia?s Tax services. She stood me up twice! I don't understand why you would commit to taking someone?s business but cancel on them? We schedule for a time, I showed up to her office, and door was locked and nobody was there. Calls went straight to voice mail.

Great place to file your taxes. Will come back again next year. :) 5star customer service. Se los recomiendo.

L?mited parking Loyal customer base, and you can tell why once you're there. They're good people and excellent at what they do.

Very professional, friendly team, excellent customer service, quick and efficient and very convenient automated appointment system. Highly recommend!

All the staff is very kind and professional. All my family is very happy with their service. 5 STAR Tax Service.

All the staff is so friendly and they explain things in a way that you are able to understand. Will certainly keep coming back

All staffs are friendly. They always give the best services to their clients. They tell the truth regarding IRS rules.

I've got answers on my questions about new IRS rules for getting ITINs for free. They advised me the correct way in my situation.

When its tax time, i don't trust anybody more than silvia... she is such a gem ??

the best place to get your taxes done right the very best

Fast, convenient, professional and awesome when it comes to filing individual taxes.

Thery are realy good on taxs returni always get money back

Great service fast and easy

(Translated by Google) The service was very bad. They rushed us and even put a wrong number in my social number. Now I am having problems because of the mistake that these ladies made, I would never return to this place. (Original) El servicio estubo pesimamente mal. Nos apuraron y incluso pusieron un numero mal en mi numero social. Ahora estoy teniendo problemas por el error que estas senoras isieron nunca volveria a este lugar

(Translated by Google) Excellent place to do your taxes! A little late because most people want Mrs. Silvia to serve them! But I really highly recommend this place!! Mrs. Silvia is very professional and has a lot of experience. (advice so that you don't wait too long for an appointment) (Original) Excelente lugar para hacer tus taxes! Un poco tardado porque la mayor?a de las personas quieren que las atienda la se?ora Silvia! Pero en verdad recomiendo mucho este lugar!! La se?ora Silvia es muy profesional y

(Translated by Google) Long waiting time and if the lady is good she helps you but if you catch her bad or tired it is very difficult to get a good refund but in general it is a good place you just have to be lucky to arrive at the right time (Original) Mucho tiempo de espera y si la se?ora est? de buenas te ayuda pero si la agarras de malas o cansada es muy dif?cil que obtengas un buen reembolso pero en general es buen lugar solo hay que tener suerte para llegar en el momento oportuno

(Translated by Google) This place is the best to get your taxes because they always give you good service at any time of the year. I was there for a week and it was excellent. (Original) Este lugar es el mejor para aser tus tax porque siempre te dan un buen servicio en cualquier ?poca del a?o estuve ah? ase una semana y fue excelente

(Translated by Google) very bad service, I waited 30 minutes and the lady never arrived ???? and that's why they recommended her and they don't give appointments either, I wasted my time.???? (Original) muy mal servicio espere 30 minutos y la se?ora nunca lleg? ???? y eso queme la recomendaron y tampoco dan citas yo perd? mi tiempo.????

(Translated by Google) Well (Original) Bueno

(Translated by Google) good service (Original) buen servicio

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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