TaxZerone

TaxZerone

Reviews Summary

Customers consistently praise TaxZerone for its user-friendly platform, seamless electronic filing, and exceptional customer service. The intuitive interface, quick issue resolution via live chat, and professional support receive frequent mentions. Many highlight the platform's reliability, affordability, and compliance with IRS standards. First-time users appreciate the guidance through errors, while small firms value the all-in-one solution for various tax forms. The overall sentiment is highly positive, with repeated recommendations for its efficiency and ease of use.

About This Listing

Payroll
Tax Preparation
IRS Representation
Sales Tax Compliance
Small Businesses
Mid-size Businesses
Large Enterprises
Individual Taxpayers
Non-profits
E-Commerce
Real Estate
Healthcare
Professional Services
QuickBooks
Xero
Multi-state Experience

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Payroll
Tax Preparation
IRS Representation
Sales Tax Compliance
Small Businesses
Mid-size Businesses
Large Enterprises
Individual Taxpayers
Non-profits
E-Commerce
Real Estate
Healthcare
Professional Services
QuickBooks
Xero
Multi-state Experience

Contact Information

Address

690 Saratoga Ave

San Jose, California 95129

Hours

Sunday Closed
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed

Customer Reviews

As a small compliance firm, I relish the customer service of TaxZerone. They have not only helped me through filing returns via their chat line, but have called me to answer further questions. The online platform is easy to use and their flexibility in making corrections is flawless. I would recommend their service and platform to any employer, large or small.

We are so happy to discover this reliable and affordable tax company to take care and answer questions. Alexia was extremely kind and supportive. Excellent customer service !

I found TaxZerone on the IRS website when looking for 941 electronic filing solutions. It worked perfectly so I decided to use it for W2s and 1099s as well. Worked perfectly for this as well. I tried another service but it was nowhere near as user friendly. The chat support is extremely professional and helpful.

The online forms conformed perfectly with the forms I was e-filing. Audit and error detection helped me through the process. Final auditing against the IRS rules gives one confidence all is correct for final transmitting. These folks got it right!

This company is customer friendly. It was very easy to sign up, easy to pay, easy to understand. When I had a question, I used the live chat box and was able to get my issues resolved quickly! ????????????????????

The TaxZerone Team, particularly Alexia Zepeda, is knowledgeable, efficient, fast, and attentive to detail. This was my first experience with this company and I was highly impressed. My emails were replied to within the hour, my phone calls were returned, and overall my timeline was honored. I highly recommend this company.

Super easy way to pay file non profit's annual 990-e form -- and no charge! Thanks for a painless money saving experience.

I would like to take this opportunity to say Thank You to TaxZerone Team Member Alexia Zepeda, for her outstanding technical support in assisting me with filing my organization's 990 Long Form. I am a first-time user of the TaxZerone System and had four errors that I could not complete. Alexia took the time, patience and dedication by walking me through correcting the data entry errors I experienced. Our Form 990 was completed and submitted to the IRS today. Great News! The IRS accepted our 990 Tax Return!

I was so happy to find TaxZerone. I have a small accounting service and I have been looking for ways to file forms electronically with the IRS. I have used multiple sites to accomplish this. Now I have one site where I can file all the forms I need. I am glad I found them through the IRS website. Thank you for the ease in filing and providing quick customer service without a long wait! I highly recommend this site!

I recently utilized TaxZerone's extension tax forms and am extremely pleased with its effortless navigation, lightweight design, user-friendly interface, and reasonable pricing.

Great website and great service. I am filing Form 941's now and the preparation, submission and approval process has worked very well.

I was so impressed with the timeliness and professionalism of their associate Alexia. Their process is simple to follow and leads to success. I highly recommend this company!

This is an amazing tax filing platform. Their experts that are there to help are amazing!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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