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Travis AFB Force Support Squadron

Travis AFB Force Support Squadron

Reviews Summary

Most reviews praise the efficiency, professionalism, and helpfulness of staff, especially when appointments are made in advance. High ratings highlight quick service, knowledgeable personnel, and supportive environments for military families. However, several negative reviews cite long wait times, poor communication, and disorganization, particularly in walk-in scenarios or specific departments like finance. A recurring theme is the importance of scheduling appointments to avoid delays. While many appreciate the base’s cleanliness and programs, frustrations arise over inconsistent service speeds and overcrowding. Overall, experiences vary widely based on preparation and timing.

About This Listing

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Contact Information

Address

540, 100 Airlift Dr Bldg 381, Room F

Travis AFB, CA 94535

Visit Website Call Now Get Directions

Hours

Sunday Closed
Monday 7:30AM-3PM
Tuesday 7:30AM-3PM
Wednesday 7:30AM-3PM
Thursday 7:30AM-3PM
Friday 7:30AM-3PM
Saturday Closed

Customer Reviews

Had a 1330 appointment for dependent ID renewal. Folks were running a little late due to unforeseen issues. No problem. We were taken care of as efficiently as possible. Very professional unit.

The people are nice. The lady that helped me was doing my ID and training someone who had gotten here less than a week ago. Not a problem. The wait wasn't that bad considering how long I waited for my first ID.

They honored my appointment scheduled and I did not have to wait. Service representive was very efficient in handling my id card issue. Thanks for serving our nation, veterans and their families.

Overwhelming, is the only word I can think of. The staff is nice. Overworked but nice. Most of the service members being waited on were rude. The waiting room was cramped. And after 1300 all walk-ins take an even further back seat to those with appointments, members in uniform, reservist, retired and family members. Spent 6 hours just to get an ID for work.

If you need to renew your ID, definitely go online to make a reservation (and check in at the compute kiosk as soon as you arrive. If you just show up, you are likely to have a looooong wait as they are *always* busy. The team here is excellent, though, and they really work hard to provide excellent and fast service.

Very quick and efficient CAC cards processing. Added my spouse and updated my own information and received our new cards in less than 40 minutes, wait time included. Great service!

I attempted to contact the ID Card section at Travis AFB. No one answers the phone, and having left name and call back number, did not receive a call back. I used the on line web address for scheduling an appointment and was unable to select any date. I searched for a facility by zip code and was directed to sites over 500 miles away. Perhaps they are not making appointments due to COVID-19? If so, the recording should indicate this and advise as to procedures when an ID card is expiring.

Oof. It's pretty slow in there and there's not really much customer service to speak of. We had an appointment but we're still waiting for an hour. Not like y?all have any other option around here anyways.

Got my ID Card made Airman Lackey and SSgt Rosines were very professional respectful and very knowledgeable.Tip- be respectful.These folks bear the brunt of mad and disrespectful people demanding to be accomodated for some privillage that they think have. Make an appointment. If you really need an ID card made and have a VALID and LEGITIMATE reason to get one, show up at 730am. Be prepared to wait. Quit complaining and respect the people who are willing to help you.

As always Travis Air Force personnel are kind, considerate and helpful. Visitor center is first stop for non military when requesting access to base. It's clean, well maintained and signage is helpful with directions. Well done Travis AFB.

They were busy and took great care of me. Thanks to all the troops working there.

It is their to help and support Veterans for all the branches. I love this base and I love to watch the planes take off and land. But everyone on base are very helpful and friendly.

They helped me get all my stuff together and everyone was really nice and welcoming.

The finance department is always packed and the lines last for ever but everything else is fine

goos military base to stay at when touring the wine country in Napa Valley or gping in San Francisco for a day trip.

The staff was super friendly, very helpful and efficient. Totally awesome!!

The management in charge of finance needs to be fired for incompetence. Wait times are outrageous!

Mr Petersen was extremely helpful and put the civil servant myth to rest.

Had the appointment, got in and replaced id card. Professional service.

Lots of different offices for Air Force business. Like ID cards and long term passes.

Great place to stay. Front desk was helpful and knowledgeable and hospitable

Well kept AF facility. Clean and comfortable rooms with food availability

First time in and out in less than an hour last week. Great job, keep it up.

Extremely slow. So slow that it really has no explanation. Not even because of COVID-19.

Faster than the rest of the places i had been for ids.

Great programs for kids and youth. Always something going on monthly.

Cant help loving the service from MWR and the people who work there

Love airforce bases, so much better than army bases lol

Very helpful in light of the LNU Complex fire evacuation of the base.

Cant share too many details..its a working military base...I'm just there to rebuild the hospital

I was dropping off clients there in and out that's all

About as efficient as you'd expect in the military

Knowledgeable staff and good customer service

as-a-War-Vet i do say this-place it's full-of-surprises 06,06,2018

Super helpful, very professional and Beautiful.

Supporting Service members and families

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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