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Tri-Cities Tax & Accounting

Tri-Cities Tax & Accounting

Reviews Summary

The reviews show a polarized experience, with many praising the team's expertise, professionalism, and efficiency, particularly for tax services. Positive feedback highlights knowledgeable staff, timely service, and excellent communication. However, negative reviews cite issues with rudeness, unexpected fees, poor scheduling, and unprofessional behavior in some cases. Overall, the majority of reviews are highly positive, recommending the service for tax and accounting needs, but a few significant complaints about customer service and transparency stand out.

About This Listing

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Estate and Trust Tax
Mergers and Acquisitions
Non-profits
Real Estate
Healthcare
Construction
Professional Services
Manufacturing
Technology
Agriculture
QuickBooks
Multi-state Experience
Local Tax Credits
Years of Practice
CPA License

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Bookkeeping
Accounting
Business Consulting
Financial Statements
Payroll
Tax Preparation
Tax Planning
IRS Representation
Estate and Trust Tax
Mergers and Acquisitions
Non-profits
Real Estate
Healthcare
Construction
Professional Services
Manufacturing
Technology
Agriculture
QuickBooks
Multi-state Experience
Local Tax Credits
Years of Practice
CPA License

Contact Information

Address

8511 W Clearwater Ave

Kennewick, Washington 99336

Visit Website Call Now Get Directions

Hours

Sunday Closed
Monday 8AM-5PM
Tuesday 8AM-5PM
Wednesday 8AM-5PM
Thursday 8AM-5PM
Friday 8AM-5PM
Saturday Closed

Customer Reviews

I called to get information about becoming a new client and the lady answering the phones was so rude. She had an attitude with me while I was asking questions about their price. Definitely seems like they're giving out HEFTY surprise fee's. I'd have been more than willing to pay if I was treated with some respect after 30 seconds.

Jake Mayfield is quick, responsive, and affordable. He has helped so much with tax-related questions for our house sale, income taxes, and more.

Really nice office, very good experience, and very knowledgeable and helpful in getting the most out of your tax return. Highly recommend

I am delighted to share my positive experience with Darren and Jake. As someone who frequently refers clients to their services, I can attest to their exceptional expertise, professionalism, and dedication in handling complex tax matters. Darren and Jake consistently demonstrate a deep understanding of tax resolution intricacies, providing tailored solutions that address the unique needs of each client. Their attention to detail and thorough knowledge of tax laws ensure that clients receive the most accura

Friend of mine said he went here, told me how much it costed. I got charged significantly more. When I asked about they said it was their base price. Makes sense to me!

Tri-Cities Tax & Accounting exceeded my expectations with their exceptional professionalism and outstanding customer service. From the organized and welcoming office space to the knowledgeable and patient staff, every aspect of my experience was top-notch. The team demonstrated a commitment to excellence, making sure I felt confident and informed throughout the process. Despite the busy tax season, they efficiently handled my case without compromising quality. Tri-Cities Tax & Accounting is a standout choic

Ben is amazing as well as all the staff. I've been going here for a decade

This has been by far the best place to do my taxes. Ben knows what he's doing, and he's always looking out for my best interest. I would highly recommend Ben and his team to do your taxes.

Very knowledgeable. I send clients to them for tax preparation and accounting services. Always professional and timely which is much appreciated when dealing with tax matters. Highly recommend!

HIGHLY Recommend. Great service and wonderful communication. Took care of us in a timely, efficient manner. Made this daunting task as painless as possible.

Outstanding services! Quick and efficient is two great descriptive words for this company. CPA's are not paid enough for their work.

Tri-Cities Tax has been handling our books and financials for many years. Quality service and attention to detail has consistently proven to be a great asset for our company. They are always accessible and provide great advice. They are the only company I would trust with my books.

We had been going to Darren at Tri Cities Tax &Accounting for 2 years and no complaints. This year was a different story, Darren was not friendly or courteous this year he was rude and very unprofessional rushing through our taxes not answering our questions and lied about how much he was going to charge our son who is a full time college student, when I expressed my concerns about his service he became hostile and sarcastic and started to argue with me saying that "since my son was a full time college stu

Best CPAs and Tax Accountants in the area. Highly recommend if you are in need of getting your taxes done right the first time.

Had an appointment that was changed due to double booking as they do not put notes on their schedules to inform people. On second appointment I was never called so I called them and they couldn?t get ahold of the accountant I had an appointment with but was sure I had one.

Hey they are outstanding. I would highly recommend these people that have helped me so much.

I send all my clients who need business returns prepared here! The best in the North-West!

My first experience, Jake was very helpful and I recommend their tax services.

Great service and very knowledgeable of accounting and tax strategies. I would recommend Darren and his team to anyone.

Darren has been doing my taxes for the last few years and I am very pleased. Thank you.

I?ve only heard positive things about this team and how hard they work. Once I move away from a self-service (when my taxes aren?t super simple), I?ll be looking here first.

Darren and his team are incredibly professional and knowledgeable.

Have worked with them for years. Always excellent work and service!

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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