TruAdvantage

TruAdvantage has been amazing for us. They totally get our IT needs and have really improved our security. Their 24/7 monitoring and quick responses mean we never have to worry about downtime. The team is super dedicated and knows exactly what we need. Great MSP in San Francisco. Couldn't be happier with their service!

TruAdvantage is a world-class MSP that delivers exceptional service. Their team is highly skilled and responsive, always going the extra mile to ensure our systems run smoothly. We're confident in their ability to handle any IT challenge.

We've been working with TruAdvantage for years now and it's been fantastic. They helped us cut our IT costs by moving to cloud, and their support team is always there when we need them. Truly a great partner and top-notch MSP in San Francisco.

Great service and support! The TruAdvantage team is always quick to respond and really knows their stuff. They've helped us simplify our IT and improve security. Highly recommended.

We couldn't be happier with the IT support provided by TruAdvantage. Their team is top-notch, and their around-the-clock availability is invaluable. The management team is clearly experienced and provides excellent guidance. Highly recommend!

TruAdvantage has helped me in so many ways. One call away and they resolve my computer problems with ease. The friendly and professional IT's are big thumbs up for me! Will definitely recommend them to my other colleagues and friends. Thank you TruAdvantage team! Stay awesome and reliable! :)

What truly sets TruAdvantage apart as a top managed IT support team in Bay Area is their commitment to excellent customer service. They are always available to address any concerns or questions I have, and their response time has been impressive. The team demonstrates patience and clarity in explaining technical concepts, making it easy for a non-technical person like myself to understand. Great IT consulting firm in San Jose.

Awesome IT team and a true partner for our company. They are more than a technical team and provide strategic guidance in their process, which made a huge difference in our org. Thank you TruAdvantage!

TruAdvantage really gets what nonprofits need. Their solutions have helped us cut costs and improve our IT setup. Great partner for any nonprofit and great IT company in Bay Area.

Our organization uses TruAdvantage as our IT MSP and they have been incredible. They have shown patience and deep understanding of their work as they answered the hundreds of questions we had during the onboarding phase, and are thorough and prompt when addressing our help desk requests.

Our company recently switched to TruAdvantage and they have improved many processes. Calling their help line, I always receive quick and polite service. Issues that used to be put on the back burner are now fixed within minutes of calling. Very knowledgeable.

As one of the leading security and compliance firms in the Bay Area, we have relied on TruAdvantage since 2016. Truadvantage has been the IT team we bring in for most of our clients between 30 to 200 staff. We had a client who we did a very good job for, but unfortunately, it wasn't successful because their IT department tried to implement our suggestions themselves. Their IT department blamed us, and we had to bring TruAdvantage in to show that client that their own IT department was failing. They reall

The results and their awards speak for themselves. Since partnering with TruAdvantage, our business's IT operations have become smoother and more efficient. Downtime has been minimized, security has been significantly enhanced, and productivity has soared. This has translated into happier employees and satisfied customers. Great Managed IT support company in San Jose.

We were self-developing our web app to faciliate reflection and remembrance for grievers, without the consistent pressure to swiftly move on beacuse a lot of bug. We seek NerdHeadz to fix the bug and alterations, and start anew, reconstructing the app from scratch to better align with the distinct essence of our service. Throughout the process they maintained a close collaboration with us, striving to create a product that not only fulfils their current business requirements but also possesses the potenti

My company contracts TruAdvantage for managing our IT and security programs. The education and support I have received from their team has been super valuable. In the instances where I've experienced computer issues, their escalation process and troubleshooting has resolved my problems. They have great response times and a good communication system for ticket status and next steps. I appreciate that level of insight and service.

I recently had the pleasure of working with TruAdvantage and I must say their services are top-notch. From the moment I reached out, their team was incredibly responsive and professional. Great Manage service provider in the Bay Area. Thank you

TruAdvantage is high-quality IT support, and great customer service. They are responsive, reliable, and very knowledgeable. Our office has used TruAdvantage for over 10 years and are extremely happy with their service.

I gave an Awesome! rating to Cherish Anarcon for Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness and Accuracy. Cherish is very helpful. She was able to resolve my issue right away. Great Customer Service! Good job! Thank you TruAdvantage team.

TruAdvantage has added value to our organization by maximizing the efficiency of our team at a competitive rate. The win-win agreement structure aligns both organizations to the common goal of proactively maintaining and optimizing the IT infrastructure to avoid downtime during active work periods. Their knowledge of the ever-evolving IT and cybersecurity landscape has guided our decisions towards solutions that add value through efficiency, security, and productivity. Great partner to have.

A truly knowledgeable and professional team who is client-centric and understands the IT and Security pain points of our organization. They have been our IT department since mid 2015 . Their customer service, friendly staff, and overall culture of their company are amazing. At the micro level, they are great at resolving issues, reporting and response rate. At the macro level, they helped us with an IT and Security roadmap and have been delivering on that. A truly world-class IT company for businesses wh

Communication throughout the entire process was seamless. They kept me informed at every stage, explaining complex technical concepts in a way that was easy to understand. It's evident that they prioritize effective communication as a core part of their service. World-class IT consulting company in San Jose.

I gave an Awesome! rating to Helpdesk Team for Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness and Accuracy. Robert was FANTASTIC! He educated me on why I have been unable to change my own password in the past and how I could do it myself in the future. Total Game Changer! No one has ever explained why I was having to call in to have this done before, for like the last 5 years! I am SO Thankful for Roberts expert assistance and protectiveness! Thank you TruAdvantage team.

I and my non-profit organization have known and have worked with TruAdvantage since 2012. They helped us migrate our 200 plus users to the cloud (office365) and implement a helpdesk process and an IT strategy. Highly professional, fun, organized and process-centric. But most importantly very customer-driven. They truly become an extension of your company. A true IT partner that can impact your organization?s efficiency, productivity, and security. Highly recommended.

It has been such a pleasure working here! Everyone on our team is friendly and always available to talk to. I feel like I have a family here away from home. Since I have been here for the last 8 months, I have loved it here and would never want to leave, what a great team to work with! That said, I would highly recommend this team for all your IT needs, because they are always on top of everything.

This team is fabulous. We recently moved billing back in house and now have a remote user from home. With the help from the TruAdvantage team this transition was seamless. Kayvan set up all the details beforehand, while Felix assisted during the transition. I am so grateful to be working with the TruAdvantage team as they are not only extremely knowledgeable, but their customer service and personal attention is outstanding.

Jack was VERY responsive to our needs, We had a power outage that started out to be for a couple of hours, then to first thing in the morning and moved again to mid afternoon the next day. Jack would regularly call me to check the status to see if our power had been restored. Our company decided to rent a temporary power source to be able to get our servers up running at least, We asked Jack if he could come on site during this process to assist us with any issues and trouble shoot if necessary. Jack wa

I have to add to the accolade for these guys. I tend to have more computer issues than most, and the team at TruAdvantage have always come to the rescue. Absolutely great service from the moment I call them. The first time we were in panic mode- without any IT service and all emails down, and out. There were tears and a few screams from the staff... then we called TruAdvantage and spoke to Iman, mind you this is 10am. He had a busy day, but took 3 hours to come save us. By the time he walked out the door, e

My whole view of technology has changed since partnering with TruAdvantage. Now I see IT as a tool to help our business (Real Estate office with 2 locations) achieve, scale and grow. This was definitely not my view before as I used to view IT as a necessary evil and an unfortunate expenditure. We needed a partner to comprehensibly address our needs , provide a short/long term IT roadmap and put us at ease for Cybersecurity. TruAdvantage delivered. They provide direction and goals in our regular meetings

TruAdvantage - Awesome help service desk to resolve IT issues.... proactive.... I got access to folder without any delay as it might go cross another level of approval while I raised request to them ... Proactive Keith has taken managers approval on my behalf and avoided delay

I wholeheartedly recommend TruAdvantage to anyone in need of IT services. Their expertise, professionalism, and dedication to their clients set them apart as an IT company of the highest caliber in the Bay Area.

I have used TruAdvantage as the support service in the company I work for, it is always impressive how they understand the issues i had and how they have worked to solve them, even if they did not have the right access, they worked on getting it and helped me. I recommend their service.

Thank you so much for sending this miracle worker into my life! Ron was absolutely generous with his time and talents in diagnosing the various IT issues that were giving me the blues, and has an pleasant manner and excellent way of thinking outside his head so that befuddled client (me) and he could streamline our interventions to a rapid and tidy resolution. I really was struggling and Ron just fixed everything up. So appreciative, Ron. May you never have a health problem, but if you do I hope your cli

Very helpful & knowledgeable. The response time after notifying of an issue is very fast. I highly value their service & recommend them if your looking for a different IT company. One that likes what they do & so does it well.

It's been great working with Iman, Kayvan and the team at TruAdvantage. They have a vision on how to deliver technology to their clients and help them grow and prosper. They are passionate about what they do, follow processes and truly care about their staff and clients. It's been an amazing experience working with them so far. Great team, great environment and one of the greatest places to develop your career!

Since 2012, TruAdvantage has been providing IT support and Cybersecurity solutions to my company. They have the most amazing, professional, and friendly staff. And with their cyber security best practices, we feel reassured and protected. Top 3 thing about them is 1. The team is extremely responsive with their live support and their dispatch process. They use metrics and take those metrics very seriously. 2. Staff are extremely intelligent, pleasant to interact with, and customer driven. TruAdvantage manag

TruAdvantage help desk has proven to be a great resource for those IT needs that are not urgent but still need a resolution within 24 hours. Those IT professionals responding to requests are knowledgeable and happy to educate me along with solution. A win win in my mind.

TruAdvantage, Matin and Iman - I want to thank you and your team for making our transition from our previous IT team so seamless. Thank you for a great project to upgrade all of our 25 computers and 2 servers with no downtime and ahead of schedule. Thank you for making our office ambient more fun when onsite. And thank you for saving us money by moving us to Office 365 and cloud servers. We look forward to having you guys as our IT advisor for a long time.

We transitioned IT vendors in 2018 and are very HAPPY with the services and professionalism they provide. They are very knowledgeable and are able to explain "IT" in terms that we can understand. We recently moved our phone system to Truadvantage and are pleased we did, smooth transition with minimal hiccups. :)

After working with 3 different companies in San Francisco, these guys were the only IT service who could take care of the job! Their staff are on-time, professional, honest, and knowledgeable. TruAdvantage upgraded/migrated 20+ years? worth of data of our mid-size design & engineering company.

TruAdvantage provides great customer service and speedy response times. Requests are acknowledged timely. Very happy to partner with TruAdvantage for our technical service needs.

IT Support is very helpful. However, just a bit of training in providing the right Engineer to resolve technical issue (like matching). It's a waste of time for the client and TA to provide an Engineer that does not match their expertise with the issue presented. Spending almost 2 hours is not productive. The Engineer should be honest if he/she does not know how to fix the issue so it will be reassigned to the experienced Engineer. The issue is reassigned to an experienced Engineer and resolved the issu

Full disclosure: one of the co-founders of TruAdvantage is my schoolmate from San Jose State days. As one of the top digital marketing and graphic/website design companies in the Bay Area, we heavily rely on technology, computers, printers, high speed network with minimal downtime. I contacted TruAdvantage in my search of an IT partner who could help us automate more, minimize downtime, help our staff with their daily issues, mobile access and collaboration tools. I also needed direction to utilize Cloud m

We are a small non technical senior housing site. In fact, we have the distinction of being, quite possibly, the smallest client! This does not deter from the quality, courteous,and efficient service by all members of the organization beginning with Iman, Kayvan and Felix to the IT help desk. We truly appreciate the support and knowledge of the TruAdvantage team!

Thank you, TruAdvantage, for your exceptional services. You've earned a customer for life! Great IT service team in San Jose!

Connecting our practice with TruAdvantage has made me the HERO of our office :) I worked with the team at TruAdvantage back in 2008 when I was a receptionist at a small dental practice (and was constantly bugging them with computer questions :)). Four years ago, I joined a large medical practice of 40 people as an Office Manager and their technology/IT support was a mess! They had already gone through several IT companies and consultants, so I reached out to Kayvan and Iman at TruAdvantage and asked if t

Wow! These guys are amazing. I called to inquire about IT services for our small business. Within the first 3 minutes of the phone call, Kayvan, delivered so much value and useful information on what I needed for my business He sounded like a true expert. Thank you! We haven't even done business together yet but when we decide to, these are the guys we're going with.

In the last 6 months TruAdvantage has resolve so many daily issues that we used to experience. We now have fast internet access, they replaced outdated computers, saved money for us by changing our Internet provider. We needed our website to be updated and gave Edgar a few suggestions well he did not disappoint us. "Home Run!!" Thank you to the entire TruAdvantage team.

I gave an Awesome! rating to John Carlo Bonilla for Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness and Accuracy. Thank you TruAdvantage team.

ABSOLUTELY 5 STAR DESERVED! Great team and great culture. They have a knack for customer service. The staff is friendly and easy to interact with. A truly professional company. They deserve all the IT and security awards they have won so far.

The quick response time is just one of many qualities I found in working with TruAdvanatge that I have hardly seen with any other IT person/company. I no longer feel pain when I need to call IT, because they respond and begin working on the issue right away. Prompt attention and service is very much appreciated in my line of work. - Radiology Health Care professional.

TruAdvantage provides us timely, proactive and knowledgeable support always. Can not express more my appreciation! They are the best.

An IT company that actually spend times to understand your business and help you become more efficient with technology. Their process is definitely different from many other IT vendors I have seen in the Bay Area. We feel like we have a full IT department since 2011. Fun team as well! Thank you!

TruAdvantage is great! especially during this pandemic they have not left their clients without assistance. They have responded to all my request in a timely manner! Felix is fabulous and considerate.

Thank you for resolving the issue more quickly than I expected. Your advanced technical knowledge in your field has been very significant asset to our team. Your skills are greatly appreciated.

Mark was assisting me with a set up and he was very patient and kind. He tried every avenue to assist me and when he was unsure of an answer he reached out to a colleague. We were able to resolve the issue in a timely manner.

Felix, and TruAdvantage continues to support. I use my home computer for 99% of working from home. When talking with Felix before the pandemic he said contact me about my issue when I'm ready. I was ready to upgrade my video card. I made some recommendations to what I could use and he narrowed down to a specific card that would meet my needs, not get bells and whistles because it was bling. He wrote/corrected my instructions on what I thought needed to be done, as I am no expert, so I could do it on my own.

They are the best.! We have worked together now for over 7 years, and it has been a flawless team. Always available and very knowledgeable. They know and understand the needs of having a response in a timely matter, and are very sensitive to the importance of privacy.

I gave an Awesome! rating to Ruzzel Cruz for Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness and Accuracy. Thank you TruAdvantage team.

Iman has been our IT guy at work for the last 13 years. He, and now his team, are able to handle many of our IT problems remotely so we can keep working with minimal disruption to our schedules. Sometimes this means addressing an issue immediately, and sometimes it means they're working late at night when we are out of the office so as not to disturb us during the workday. As a small business, we have always appreciated that Iman is willing and able to give us quick and personal attention, and that he and

Vincent Baon did it again, this time with my Android phone's VPN. He is amazingly committed and is a great representation of TruAdvantage. He knows what he is doing and can think out of the box when the conventional solutions do not work.

My office staff has heavily relied on TruAdvantage for the IT and healthcare IT challenges our medical office in Fremont has faced since 2012. Finding an IT firm with healthcare IT knowledge was extremely difficult for us until we got to know them through a referral. They stabilized our computer systems and helped us move from paper to paperless through a new EMR system ( called SRSsoft). They also helped us with healthcare regulatory requirements (HIPPA and meaningful use) and the import of our paper chart

I have dealt with Truadvantage thru my work. Excellent customer service with quality work and response time.

Erik was amazing! He provided all the documentation we needed for the team to understand the process. I appreciate his perseverance, tenacity, and professionalism!

Professionals at their best! I was involved in a reporting project with Kavyan and Iman, and it became a great success because of tech-savvy nature of the team and prompt communication. Thumbs up to the team.

The greatest IT company in the Bay Area, very knowledgeable technical and account team.

TruAdvantage provides an invaluable service to our organization. They are responsive and their staff are extremely knowledgable.

Thank you for providing such a great customer service experience. It is very comforting to know I can rely on your help and quick response anytime anywhere. Our company has greatly benefited from your expertise over the past few years. Wish you lots of success and happy holidays!

Thanks! Laptop is working better now..

Have been working with Iman and his team for 8+ years now they're great. Very knowledgeable and can log on remotely and fix issues quickly. Great team work.

Cherish was knowledgable and efficient and friendly. She resolved my onboarding tasks in a single session. It was great.

Iman has been working since 2010.He, and now his team, are able to handle many of our IT problems.As a small business, we have always appreciated that Iman is willing and able to give us quick and personal attention, and that he and his team are understanding of our company's needs.

Friendly, competent, and knowledgeable team who goes the extra mile. They are personable yet precise and always make sure a fast response and complete solution to our need(s) are delivered.

Knowledgeable and professional staff, fast response time. I highly recommend TruAdvantage to businesses that need IT support and services.

Really helpful and fast. I requested assistance from TrueAdv and that same day I was speaking with someone from their staff and in less than 20 minutes my issue was solved.

I gave a Awesome! rating to your team for Accuracy, Resolution Time, Knowledge, Helpfulness, Proactiveness and Response Time.

Today I had to opportunity to work with DJay, he was great. Extremely professional and pleasant to work with. He asked me questions to make sure I understood everything that was going on.

TruAdvantage provides me with great service (deal with Felix mainly), my issues are resolved quickly and efficiently. Thank you much SP

John Carlo Bonilla was very responsive and knowledgeable, thank you for the great support and quick resolution!!

Great team to work with. Truly the best in the Bay Area. Knowledgeable, process oriented with a high focus on security and compliance.

I gave an Awesome rating to Vincent Baon for Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness and Accuracy. Thank you TruAdvantage team.

Thank you Cheise for your prompt response to fix the issue. You contacted me so fast and provided me an explanation on what to do. Easy explanation during the process. Nice team TrueAdvange.

Great quality of work. The name of the company just matches with the service they provide 'Truly Advantageous'.

Fast response time! Took them less than 24 hours to fix and resolve. I was finally able to record my meetings!

Great group of people to work with and are very knowledgeable in Cyber security and IT Management. Help desk is very responsive!

I received prompt response on two occasions and each time the tech that helped was knowledgeable and resolved my request quickly

Alvin did a remarkable job w/ my ticket request, he was fast, knowledgeable and courteous. Thank you!

Resolved quickly. Provided Alternatives. Overall, amazing support.

The Representative was very patient and understanding of my situation and was able to resolve my issue in a matter of minutes.