X-Tax 1-DAY Tax Service

X-Tax 1-DAY Tax Service

Reviews Summary

X-Tax receives mostly positive feedback (5-star ratings dominate) for fast, friendly, and affordable tax services, with many praising efficient preparers and quick refunds. However, some criticize misleading refund advance promises, inexperienced staff, or errors requiring amendments. Recurring clients highlight long-term reliability, while dissatisfied customers cite inconsistent service quality or high fees for simple returns. Speed and professionalism are strengths, but accuracy concerns and occasional poor experiences impact trust. Overall, satisfied customers outweigh critics, especially for straightforward returns.

About This Listing

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Mid-size Businesses
Individual Taxpayers
QuickBooks
State-Specific Experience
Multi-state Experience
Remote Services
Bilingual Services

Who Can Work with a CPA?

Individuals seeking tax prep, retirement planning, or financial advice
Small business owners needing bookkeeping, payroll, or tax compliance
Freelancers and contractors with 1099 income or complex returns
Couples planning finances together or managing joint returns
Investors with capital gains or rental property income
Anyone looking for year-round financial guidance and peace of mind

*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*

First-Time Clients

If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.

What to Know Upfront:

Documentation Bring your most recent tax returns, income details, and any financial concerns
Availability Appointments fill up quickly during tax season — book early if possible

*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*

What to Bring

Government-issued ID for verification
Tax documents (W-2s, 1099s, investment summaries, etc.)
Receipts or logs for deductible expenses, donations, or mileage

*Tip: Organize your documents in advance to save time and ensure accuracy.*

Preparing for Your Appointment

Write down any financial goals or questions in advance
Check if your CPA offers virtual sessions or document uploads
Bring a notebook or use a notes app for key takeaways
Know your deadlines for filing, payments, or compliance

*Note: Preparation helps you make the most of your CPA’s expertise.*

How to Get Started

Use our directory to find highly reviewed CPAs near you. Reach out directly to schedule your consultation.

Other Helpful Info

Many CPAs offer both in-person and remote consultations
Fees may be flat-rate, hourly, or based on service complexity
Some CPAs specialize in industries like healthcare, real estate, or tech
Check for client reviews and credentials (CPA license, EA, etc.)

*Note: Every CPA is different — take time to find one who fits your goals and style.*

Features

Tax Preparation
Tax Planning
IRS Representation
Small Businesses
Mid-size Businesses
Individual Taxpayers
QuickBooks
State-Specific Experience
Multi-state Experience
Remote Services
Bilingual Services

Contact Information

Address

4600 W Saginaw Hwy

Lansing, Michigan 48917

Hours

Monday Closed
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday Closed
Saturday Closed
Sunday Closed

Customer Reviews

I have used The Tax Office, Inc. for 3 years and they have ALWAYS been the absolute best. They are patient, thorough, kind, polite, so incredibly nice and they do a heck of a job with my taxes. Thank you to all of you for another exceptional year. See you next year :)

I?ve been going here for YEARS! Personally knowing the owner- he?s a man of integrity, character & honesty.i love how the staff is knowledgeable, friend & kind with a warm greeting each year! Also- taxes are done quickly! They always answer my questions strait away when I call, too. I highly recommend this place!!!

I've trusted my tax preparation to Snappy Tax for the last 4 years. They always manage to impress, and I feel confident in recommending them to others. They keep up with the ever changing tax laws always recommend strategies that limit my exposure to liabilities on a yearly basis. Thank you Snappy tax team for your advocacy and professionalism in my yearly tax preparation.

OMG these guys are great 10 out of 5 stars. The way there able ti dig out saving for you the tax-payer. The price is TOTALLY awesome, for our family they charge a lil under 200 we were with HR Block the year before over 700+ to do the pretty much the same taxes, and they did a horrible job compared to XTAX. Like if you want some one to do a great job on your taxes get you some extra money back (or pay a lil as possible) and do it for a great price FAST these are your guys! Call um'

Just noticed Ive gone 5 years of using X-Tax, not being audited due to mess-ups and they've never once asked me to leave a review! 100% the best tax cpa's locally in the lansing area and would definitely recommend!

It was nice to be able to sit down with someone to help me with my taxes. Everyone there was so nice. Wonderful experience.

We have been working with Leslie since 2019 and have enjoyed the great relationship with the office and appreciate their support.

The Tax office is full of knowledgeable people who go above and beyond to meet our expectations. Thank you Leslie and Karen for being the best!

Quick, experienced & efficient team. Could not be happier and will continue to use the services of X-Tax every year. Thank you!

Been going here for years without any issues - things are so seamless. They keep a history of all the work, they work quick, the response fast even on weekend sometimes, and incredibly knowledgeable to ensure your tax needs are met. No fluff, no over the top type things, just exactly what you need to get things done. I highly recommend this place if you haven't checked it out. The entire team is super helpful and nice - no degrading comments and such.

We have used this company for 20 years. Never an issue. Always fast and accurate.

EDIT 2025: I've been using these guys for about 5 years now and they've always done a great job. It's nice not being frustrated trying to work with self-service programs that are often buggy and confusing. My only complaint is that in the time I've used X-Tax, they've continually raised their prices. This year I paid $170 for a basic tax return (up from $150 last year, and $120 when I first started using X-Tax). My partner paid $200 and the only difference with her return was that she claimed our child. The

Came to x -tax for the 1st time this year. They have great prices! Was referred by a friend, i will definitely be back next year.

I got a huge refund back, when I was expecting the worst this year. Thanks to Kylie, she helped me get this done quickly! It feels nice to be confident about filing my tax correctly. The environment here was welcoming as well, everyone is nice.

They offered in person or drop off tax preparation. I chose in person and received a quick appointment with a very knowledgeable agent. He answered all my questions. I would definitely recommend this agency for your tax needs. I will be using them again next year.

Excellent service and knowledge!! Highly recommend Leslie

We have been utilizing the West Saginaw X-Tax 1-Day Tax Service location for a few years now and recommend them to all our friends and family. The staff is very friendly, we have never had any concerns. The turnaround has always been very quick. I feel they have done a good job getting a system setup during the pandemic. Their online portal that I used this year worked out perfectly. Even though the online portal and talking over the phone worked out great, I really do look forward to the day that we can ge

I recently posted a one star review for Xtax due to the tax preparer putting the wrong account number on my return. Upon further investigation it was discovered that I was the one that put the wrong account number on my client form. I don?t know how that happened but Xtax reacted very quickly and was able to get me a check for my federal tax return within 3 days of me catching the mistake. Not only that, but they treated me very professionally even though the complaint was my fault. I will continue to use X

Long time customer and excellent service always!

The guy that was going to do my taxes didn't know what he was doing! He said I was barely going to get anything back from my federal and my state, and tried to charge me $150! I could have gotten my taxes done for free on an app, and gotten more back on my return! They charged my son over $200 to get his taxes done! This place is a farce!

Years ago, I caught one of their senior tax preparers forgetting to add a dependent. Thankfully, I had done my taxes prior to going and just used Xtax to confirm. Then I had a weirdly large bill due to federal taxes. I knew something was wrong with it but don?t know enough about taxes to figure it out myself. I took it to another REAL CPA and they found the error in about 2 minutes. I now have to pay someone else to file an amendment to get my $2500 back. It?s also garbage because I had to pay penalty an

Ethan helped me with my tax return and he was great! Super fast service and was able to help answer all of my questions. Highly recommend using X-Tax for any tax needs!

I promise you, you will not get the advance your used to getting. They changed the bank they use. Will only get a couple 100. They are making you over pay with all the fees. To get money back early but not giving anything . I paid 185 and still won't get my money till late Feb. Better off doing a free one and saving money. I was a loyal customer for 4 years. Taking business elsewhere. You should too.

It was a Wonderful Experience. Even though they had to COME outside, get our information, come back and get it, they were So throuro and professional, I was Very Impressed. I was a new customer, And the services was STILL and speedy and Accurate, who could ask for anything MORE, Plus I got a NICE REFUND Back. ????100 Stars?? ??For X-Tax 1 Day Service. See You Next Year, If God Say So. PLEASE Keep up the Great Customer Service?????????

X-Tax- have helped me with my filing and they are such wonderful people. They are easy to talk to. They call me when they need to. I always find someone always when I also call their office. They quick and are very kibd. I do not dread when I want to go to them for services. I am glad to have them for help. I hope they keep it up.

Mark is the best and the only person we will let do our taxes, he is the owner and does a thorough job. We have been going to x-tax for the better part of 20 years and will forever be a client. Their staff is courteous, prompt, and has always been spot on for handling our taxes. We appreciate you Mark and the x-tax staff!!

I'm always pleased with the service X-Tax provides, but this year I am particularly relieved I continue to seek their tax services. This year, Andy discovered that I could in fact claim the interest I pay on my student loans. The previous person who prepared my taxes (before I went to X-Tax) told me that I could not because of my income level. Not only did Andy ensure I got the credit for the interest paid in FY 18, but he also helped me correct my return from FY 17. I am so grateful for his professionalism

Jason, Kiera and Ethan at X-Tax on Saginaw St. were awesome and amazing! Jason was truly a dedicated and get the job done professional that every tax business needs. He has stuck in there with me through many of months of dealing with the IRS, never given up and in the end got the job done! If you want/need taxes done right, then i highly recommend X-Tax on Saginaw St. They treat you like family and put you first always. I don't usually post reviews, but after my positive experience with X-Tax, I had to tak

Fast, friendly, and they make you feel at home! I loved getting my taxes done here, and will definitely be going back!

Although getting my taxes done was pretty fast, and the guy who did them was very nice, I have to say the website is pretty misleading. On your website it says guaranteed refund advance within 29 minutes, but I learned the advance is not guaranteed its something you have to apply for and be approved for, which i did, however its been a few hours and I have yet to hear anything on the decision... Whats with the 29 minutes?

As always, service was AWESOME! Everyone is a pleasure to work with.They stay current on all the tax law changes to ensure the best outcome for their clients. Whether you have a tax problem or even think you do, I highly recommend Tri Valley Tax Service for all your tax needs.

Normally I would give a good review, I went in today, SAME time I do every single year. This time they had a new girl prepare my taxes. What should have been super easy took over an HOUR. By the time I got done I was not eligible for the rapod refund because the bank was closed. I am so mad...if I ever go there again I will ask for someone experienced. SHE SHOULD NOT BE PREPARING PEOPLE'S TAXES.

I've been with X-Tax for over 5 years. Each and every year, they are amazing! The staff who answer the phones to the accountants to the owner are very responsive, knowledgable, and make the process seamless...especially for someone who doesn't "get" any of this "tax stuff". I'd strongly recommend X-Tax!

This was my first year filling taxes as I just turned 18 and got my first job. They were 100% unprofessional. I felt completely helpless. My taxes were some how not filled correctly by them and now I am struggling to try and figure this out. Whoever called me to file it was very strange. And they have very restrictive hours. I work 9-5 Monday thru Friday and can never get ahold of them because they are only open these same hours but Monday thru Thursday. I have left countless messages and get no call back.

I been going to X-tax for almost 10 yrs now and Mark is always friendly, helpful, thorough with his work, has plenty of experience and to top it off his prices are fare and way LESS compared to other places. His staff is always friendly from the moment you check in until you leave. Mark is always a phone call away if you ever have any questions or concerns. He and his staff hand out a gift at the end as a way to thank his customers which is always nice (t- shirts, calculators, pens, screwdriver, keychain fl

I have went through x-tax for many years to get my taxes done and they have always been cheap,fast and reliable! I absolutely love x-tax and will continue to go through them as long as poasible. I have referred many friends that are highly satisfied as well!!

I was super scared to get my taxes done as an independent contractor. But WOW. I won't be going anywhere else. They're very affordable. I paid a little over 100. If you mention Sarah belknap sent you you'll also get a discount :) go here. Don't be nervous. Fast and efficient. I also go to Mark P. Really knows his stuff!!!

I called with a question and by the end of the day my taxes were complete and I was happy with the outcome. Kay did a wonderful job handling my taxes over the phone, I never had to leave. I would totally recommend her.

I have had my taxes prepared by X-Tax for the past 7 yrs., however, I have no idea what is happening with the W. Saginaw location. I had an appointment scheduled this past Tuesday @ 5 pm, and then again today (Friday) @ 5 pm. No phone call whatsoever, but I received a reminder email and text message for both appointments. This is highly unprofessional. I will NEVER schedule another appointment with the W. Saginaw location, and I live less than 5 minutes away. The receptionist claimed that Mark (the owner)

Xtax is amazing ! Andy prepared and filed my taxes quickly and I received my refund in 10 days. Megan was extremely helpful with appointment scheduling and check in! Excellent service and results!

I trust Mark and his staff, they are always up to date and knowledgeable. Mark is not only a tax preparer but a CPA which is very helpful. I've been a client for years and would refer family and friends anytime! Thank you X-Tax for great service!

Amazing! Everyone was really terrific here. Super helpful. I hadn't used a tax service for along time, so I was hesitant. But My taxes were complicated this year so I tried it. They answered all my concerns and finished my taxes quickly. Everything came back great. Also you have many options to recieve your money. The staff here is terrific. I would definately recommend.

I'll give them a 2 star because everyone was nice and professional! However the advance loan is a JOKE, I paid 82.00 for an advance loan that i was denied. At no point did my tax specialist tell me there was a chance i could be denied this advance loan. Well i called X tax maybe 30mins after leaving and they told.me i would still be charged that 82.00 even though i was not getting my advance loan and there was nothing they could do. ??

Mark has done my taxes for over 12 years. His whole team does excellent work and I would recommend them to anyone. Thank you and keep up the good work!. Mike Laferriere

X-Tax is the place to go, fast, accurate and affordable. Why would you even think about going anywhere else in Lansing? Go X-Tax, keep up the great service and superior customer service. And I love your referral program, cash rewards are always nice!

X-Tax on West Saginaw in Lansing prepared my tax returns quickly, efficiently, and in a very professional setting. This year is the first time I used X-Tax, and I will definitely be a return customer. Mark Pricco was my preparer, and it was a pleasure working with him. Friendly and personable, he took the time to discuss the specifics of my tax situation, and I felt confident that my returns would be prepared accurately. Five Stars.

X-tax....especially Eric who has done my taxes for years, with outstanding customer service. Even thru the Covid crazy years they have made it easy for their clients to use their services, and feel well taken care of. I highly recommend them. Thanks again....Lori Patino

I've been going to this place for about 5 or 6 years, they are fast, and friendly never any problems. I also get approved for the advance usually within a day, they call you and let you know when to pick up your check. I wouldn't go anywhere else.

I filed taxes Feb 5th. Never have they contacted me to see what happened to my returns. I called August 28 and was told they would call me back in ten minutes. That never happened and it is September 3rd. My wife and I have been using their service since 2014 and after the way we have been treated when calling multiple time, will never use them or refer them ( which they offer $50 for you for reference and we never got). This is ridiculous and the way I was talked to when calling the branch on the west side

I recommend this place and specifically Ethan the Manager. He is a great guy with excellent service. Thank you Ethan!

HIGHLY RECOMMENDED!!!!!!!!!! I am a grad student and they were able to take me in as a walk in and file my taxes in less than 30 minutes. They were very friendly, provided useful gifts, maintained professionalism and answered all questions!

They are fast, perhaps too fast, they only do the simple returns,no deductions for school nessesties, prescriptions,lottery losses.But if you want fast and basic? This is the place.

Have done business with X-Tax for years. I am very pleased with the staff always done the job well.

This is my first time to X tax on West Saginaw, the service was great, answered all my questions, employees were outstanding, they took their time to listen to me and they explained every detail, I didn't feel that I was rushed or I didn't know what I was talking about, I will be there next year, thank you again for your time and service. It was outstanding. Terry Jones

Eric Sandelin from X-Tax was great. He helped me with all my questions and took great care of me. He even let me know that I'm paying too much in property tax and how to fix it. Thanks again, Eric.

X-Tax is great!! Everyone from the front desk check-in people to the ones that have prepared our taxes are very Trustworthy, Kind, and Helpful!! I would highly recommend X-Tax for anyone in need of a Tax Service company :)

Have been going here for over 10 years! Jordan prepared our taxes and he a great good job explaining everything to us. Im always pleased with their services.

Appreciate the courtacy and the attention to detail we get at X-Tax. Ruth and I always feel confident that the right steps were taking with our returns. Strongly recommend this Tax service from or past years and our years going forward..

I give X-Tax 5 stars because of the professional and friendly way they answer their phones and for the efficient work that our tax preparer Eric does he is not only engaging he is thorough and we appreciate him. Hats off to X-Tax.

X-Tax Service @ W. Saginaw, Lansing / They provide excellent taxes services. All the agents there are very professional and friendly. My special thanks to agent Kay Sheldon.

I've never owed in taxes before and somehow, after they did mine, I owe the state around $400 and got back only $100 from federal (Which I paid to get the taxes done). I paid $10k in taxes for that year and only received $100 back. Keeping in mind that nothing has changed in the last 3 years.. I would never recommend this place to anyone.

Andy at the West Saginaw location is amazing! We have been seeing him on our taxes for 4 years and he makes the process so smooth! I would highly recommend X-Tax!!

Xtax has been doing our taxes for many years. We have moved from Michigan to Maryland to Philadelphia to Texas and back to Maryland over the last 6 years and they are still our tax people. That speaks volumes as to how much we trust their services.

They were very professional. My taxes were VERY difficult to complete because I am from Ohio and the employees that did my return worked hard on them and even gave me a discount! I could not have asked for a more pleasant and refreshing service!

Love x-tax & highly recommend Ric! We?ve been going to him for a few years now and he?s the best! If you like getting the most you can back I would recommend going here!!! ??

Staff was great! I would highly recommend anyone to go and get any of your tax needs done by them.

X-Tax gave my mom amazing service. They are the only people she goes to to file her taxes. 10 out of 10 would recommend.

X-Tax is the best....fast ...reliable...I highly recommend them for all your tax seasons!

Mark really goes out of his way to meet my personal tax needs. It seems like he's always there to answer my tax questions on a year round basis. Taxes are very frustrating for me and Mark makes the whole process less confusing.

Very pleased with Mark's help,I owed over $70,000 to IRS. With Mark's help we got the return figured out and I owe nothing!! Thank you Mark,I will be back for future taxes.

Long time customer of X-Tax and they have always taken great care of me! Mandi is the best.. extremely smart and professional!

X-Tax always does an excellent job filing our taxes. The staff is very courteous and friendly. I definitely recommend them!

Always pleasant, quick and efficient. I have used Xtax, for 6years and will continue to do so, staff is fast and friendly.

ERIC is Awesome! Very friendly, knowledgeable, trustworthy, and efficient. I go to him every year for my taxes.

Will never go here again don't like them they are a rip off. They still charged me 82.00 for being declined by the bank for one day loan. Won't never be back for almost 200.00 I will go do it for free. Won't never come back here not happy with this place at all and I will be calling corporate to complain

I am very satisfied with x tax on w.saginaw in lansing mi. They were very friendly had alot of smiling faces thank you for doing my tax return 2 yrs in a row!!????????

Second year in a row x tax has done my taxes and the IRS sends me a letter asking for information that the preparer forgot it or didn't do.. I then have to drive back take the form and fix issue . Now I've been waiting 5 days before they'll get to it. Why are you continuing to do people's taxes when the ones who you already did aren't correct. I won't be back next year for sure

Always a fast-friendly service! I would recommend anyone who's looking for the most money back in record time..10 days max

It is a great job and done it in a very timely manner. The price was good too I highly recommend them.

We come here every year. Ric does an amazing job helping us and making sure we understand the process of getting our taxes done.

Extremely efficient and fast

Great service, outstanding tax and financial knowledge. Highly recommended! Happy

They do good work, and it is affordable. I switched from a big name tax service. Highly recommend.

I've had my taxes done by Mark (the owner) for a number of years. The results are always fast and accurate.

Ethan H is awesome... Whole staff welcoming...

I have been using them for the last 3 years but not any more. They don?t appreciate their customers at all.

Eric Sandelin is the very best! He is knowledgable and thorough. I wouldn't know what to do without him. Thanks Eric!

Scheduled ahead, dropped off paperwork, called back by preparer within the hour, taxes completed within 45 minutes, refund in 48 hrs. 13 year client Cedar location

Frequently Asked Questions

What qualifications should I look for in a CPA?

Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.

How do I find a CPA in my area?

Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.

What’s the difference between a CPA and an accountant?

A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.

How do I know if a CPA specializes in my needs?

Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.

Should I check a CPA’s reviews before hiring?

Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.

How can I verify a CPA’s license?

Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.

What questions should I ask during a CPA consultation?

Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.

How much should I expect to pay for a CPA’s services?

Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.

Can I work with a CPA remotely?

Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.

How do I assess a CPA’s communication skills?

During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.

What red flags should I watch for when screening a CPA?

Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.

Should I choose a CPA from a large firm or a solo practitioner?

Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.

How often should I meet with my CPA?

For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.

Can a CPA help with both personal and business finances?

Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.

What should I do if I’m not satisfied with my CPA?

Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.

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