*Note: CPAs may specialize in different areas. Be sure to check credentials and service offerings.*
If this is your first time working with a CPA, don’t worry — most professionals offer a free consultation and will walk you through what to expect. You may be asked to complete an intake form, share financial documents, or set clear goals for your session.
*Note: Every CPA operates a bit differently. Don’t hesitate to ask questions before committing.*
*Tip: Organize your documents in advance to save time and ensure accuracy.*
*Note: Preparation helps you make the most of your CPA’s expertise.*
*Note: Every CPA is different — take time to find one who fits your goals and style.*
415 S Glendora Ave c2
West Covina, California 91790
Such a positive experience!! My husband & I needed to find a new tax person so I started researching companies. I read many reviews & Gabby was my choice. Every review for her was 5 stars & the comments were great, so we made an appointment. Gabby was accommodating, professional, so very nice!!! My husband & I were very impressed by her. She gave us information on other services as well & her fee was amazing. We are definitely going to be returning to her. Thank you Gabby for being so awesome!!
I have been going to Gabriela for years with my yearly tax returns as well as with financial advice. She is thorough and well informed. She is always staying up-to-date on tax law and changes. Always very helpful with any tax questions I have. I recommend using her service .
I meet Gabby when I asked her for a second opinion of my 2016 tax return, she explained to me all of the mistakes that were made on my return and those mistakes cost me a lot of money since several deductions were not included. Now I refer ALL of my clients to Zen Tax. Gabby speaks Spanish and she is great at what she does Thank you Gabby w
Reached out to have a living trust made. Drove out to fill out paperwork and provide information in May 2021. She stated it would take a few weeks to complete. Followed-up after a few weeks and she stated she got sick so it wasn't complete yet. We were understanding and just simply asked how much longer it would take via e-mail and she never responded. It is now September 2021. We had tried calling various times and the voice mail box is full. She didn't even bother to follow-up. Waste of our time and unpro
Best experience filing taxes that I've ever had. My taxes were pretty complicated this year and I was nervous about filing, but she was extremely knowledgeable and explained everything to me clearly. She was very patient and professional. Could not recommend enough!
Gabriela is such a down to earth person, not to mention her professionalism. I have to admit, when it comes down to tax issues, I'm a major slacker, and she's always the one to say my rear end. If you need an efficient, hassle free, all kinds of tax related services, she's The One to go to.
I have been coming to Gabby for many years, she is very thorough with the process and extremely professional, she takes her time explaining things if you do not understand them so you won't leave feeling confused, if you're looking for a good place to file your taxes Zen Tax and Financial Advisors is the place!
I've been going to her for years now ! She has my full trust ! Plus she has awesome vibes!! Need you taxes done go to her highly recommended !!
As a small business owner myself it's not easy finding someone with high integrity, willingness to go above and beyond and with amazing customer service! Gaby, I appreciate all your help with my clients and giving them the peace of mind that we need!
I would not go with any one else, with Gaby only. She is very friendly. I would recommend her 100%
Excellent customer service and extremely knowledgeable. I totally recommend it for someone looking for experience tax advisor and extremely efficient
Worst tax place very unprofessional, had an appointment at 10 Went a little early at 9:45 when I went to check it seemed like no one was there , I waited till 10 while calling multiple multiple times No answer , never ever come here , waste of time
Very satisfied with Zen Tax and Financial Advisors with their services, I highly recommend them.
Look for a Certified Public Accountant (CPA) license, which ensures they’ve passed rigorous exams and meet state requirements. Check for relevant experience in your industry, additional certifications like CFA or CMA, and membership in professional organizations like the AICPA. Verify their credentials through state licensing boards.
Use online directories like the AICPA, CPAverify, or state CPA societies. Search platforms like Yelp or Google for local CPAs with reviews. Ask for referrals from business associates, friends, or financial advisors. Local chambers of commerce can also provide recommendations.
A CPA is a licensed professional who has passed the CPA exam and met state requirements for education and experience. An accountant may lack this certification and could have varying levels of expertise. For complex tasks like tax audits or financial reporting, a CPA is typically more qualified.
Ask about their experience with your specific financial needs, such as tax preparation, small business accounting, or estate planning. Review their website or LinkedIn for case studies or client testimonials. Inquire about their client base to ensure they handle similar financial situations.
Yes, reviews provide insight into a CPA’s reliability, communication, and performance. Check platforms like Google, Yelp, or the Better Business Bureau for client feedback. Look for patterns in reviews, but verify their authenticity, as some may be biased or outdated.
Visit your state’s Board of Accountancy website or use CPAverify.org to check a CPA’s license status. Confirm their license is active and check for any disciplinary actions or complaints. This ensures they’re in good standing and meet professional standards.
Ask about their experience with your financial needs, fee structure, availability, and communication style. Inquire how they handle tax filings, audits, or financial planning. Ask for references or examples of similar work to assess their expertise and fit.
Fees vary based on location, services, and complexity. Basic tax preparation may cost $150-$500, while business accounting or audits can range from $1,000 to $10,000+. Request a detailed fee structure upfront and compare quotes from multiple CPAs.
Yes, many CPAs offer remote services through secure online platforms for document sharing and virtual consultations. Ensure they use encrypted tools for data security. Remote CPAs can be effective if they understand your local tax laws or business regulations.
During consultations, evaluate their ability to explain complex financial concepts clearly. Ask sample questions about taxes or financial strategies and note their responsiveness and clarity. Good communication ensures you understand their advice and fosters a productive relationship.
Beware of CPAs who guarantee specific tax refunds, lack a valid license, or have disciplinary actions on record. Avoid those with poor communication, vague fee structures, or negative reviews highlighting unethical behavior. Always verify their credentials independently.
Large firms offer more resources and specialized teams but may charge higher fees. Solo practitioners often provide personalized service and lower costs but may have limited availability. Choose based on your needs, budget, and preference for personalized attention.
For individuals, annual meetings for tax preparation may suffice. Businesses may need quarterly or monthly check-ins for bookkeeping, tax planning, or financial reporting. Discuss your needs upfront to establish a meeting schedule that aligns with your financial goals.
Yes, many CPAs handle both, but confirm their expertise in both areas. Ask about their experience managing personal taxes and business accounting simultaneously. Ensure they can balance both without compromising attention to your specific financial needs.
Discuss concerns directly with your CPA to resolve issues. If unresolved, check your contract for termination terms. Seek a new CPA by researching reviews, credentials, and referrals. Request your financial records to ensure a smooth transition to a new professional.